Krystal Cancun

Pros: - BREAKFAST: The breakfast at the 'Isla restaurant' by the pool is excellent. - LOCATION: The location is one of the best in Cancun, excellent restaurants, the best nightclubs, shopping, ...

Cons: 99% SHOULD HAVE been better. I'm evaluating the Hotel, not the water, the beach or Cancun. If this hotel is a 5 star, then Hard Rock, Fiesta Americana, JW Marriot, Hyatt Ziva and many others are ...

Pros: Nice beach and pool and very kind bell boys.

Cons: Room condition

Pros: Location was really close to major nightclubs

Cons: Room was rundown. Bed and pillows were really uncomfortable. Staff in the front desk could be more friendly

Pros: The pool was great even that it wokid be nice with a kids pool.

Cons: The old room that we got. Of two elevators only one was working and didn't stop in our floor so we had to go one floor up and go down with our stroller. The reception aren't very friendly.

Pros: Access to the beach

Cons: -Bathroom needed repair; hairdryer holder broken; toilet seat stained and unstable; sink old, and cracked. -No complementary water bottles, not even on the day of arrival. It is very hot and humid in...

Beautiful beach not beautiful hotel

Pros: The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.

Cons: The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.