Pros (+) Breakfast was amazing, staff are very polite
4 stars
Royal Solaris Cancun
Boulevard Kukulcan Km 20.5, Lote 64, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 8400Photos of Royal Solaris Cancun
Overview
Set in Hotel Zone, this modern resort provides an express check-in and check-out feature, an all-inclusive meal plan and an outdoor pool. It also features a kids pool, a 24-hour business centre and a kids club.
There are a range of facilities on offer to those staying at Royal Solaris Cancun-All Inclusive, such as an airport shuttle, babysitting/child services and a 24-hour reception. Guests can take advantage of the recreational activities available, such as bicycle rental and a playground.
All rooms are air conditioned and equipped with cable/satellite channels, a mini bar and a hair dryer.
Royal Solaris Cancun-All Inclusive offers a varied dining experience with Restaurante Las Fuentes and Swim Up Bar.
The resort provides a convenient base to discover nearby Hard Rock Cafe Cancun, as well as everything the local area has to offer. Petempich Bay and Iberostar Cancun Golf Course are also nearby.
Latest deals for Royal Solaris Cancun
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Royal Solaris Cancun
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Beachfront
- Sea view
- Interconnected room(s) available
- Lake view
- Lockers
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Outdoor pool
- Water slide
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Bicycle hire
- Bingo
- Beauty salon
- Water park
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Lift
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Garden
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Bedroom
- Alarm clock
Workspace
- Desk
Reviews of Royal Solaris Cancun
7.7
Good
2970 verified ratings
Wonderful
1315
Very good
596
Good
439
Okay
198
Fair
178
Mediocre
85
Poor
159
Summary of reviews
Guests say
Guests generally praised the hotel's excellent service and great location, highlighting the attentiveness of the staff and the cleanliness of the rooms. However, many reviews pointed out significant issues with the food quality and the need for facility upgrades. Noise levels and outdated amenities were also common concerns, suggesting that while the hotel has strong points, there are areas that require attention for an improved guest experience.AI-generated from customer reviews
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Pros (+) The food was good and varied daily
Cons (-) They need to give more food options and make some balconies so it can be standard. It’s kind of weird to not be able to let you swim wear dry outside
Pros (+) Friendly Staff, great entertainment team, great night theatre shows, good pool, my son liked the mini kids club spending almost the whole day there. Beach and weather was awesome
Cons (-) Beds were uncomfortable at all unfortunately. Food at the main restaurant was repetitive and a bit low quality. Nonalcoholic drinks were low quality and no fresh juices or cocktails.
Pros (+) Resort was great, friendly staff and great food
Cons (-) The only negative was that our room location was sometimes a little noisy at night
Pros (+) I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!
Cons (-) The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.
Pros (+) They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all ty...
Cons (-) The food sometimes was just ok, but that happens when you have buffets.
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Pros (+) Convenience of meals which are abundant and available 24/7 Staff are very friendly Great view and location Great kids club and pool - highly recommended if you have kids Convenient taxi service from hotel
Cons (-) Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.
Pros (+) The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s),...
Cons (-) The buffet could have more variety each day.
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Cons (-) I could hear everything going on in the next room. The rooms smelled very strong perfume odor. The woman at the front desk was rude. Not the best customer service but, ok for the price.
Pros (+) The staff was excellent! They were all very professional, kind, and courteous. Our room was very clean, the food was tasty.
Cons (-) I hated the fact that Internet was $17 U.S. Dollars for 24 hours! It was supposed to be free! Everyone everywhere wanted/asked for tips.
Location
Boulevard Kukulcan Km 20.5, Lote 64, 77500 Cancún, Quintana Roo
What's nearby
- El Rey Ruins0.7 mi
- Playa Delfines0.8 mi
- Iberostar Golf Club Cancun1.1 mi
- Iberostar Cancun Peninsula Convention Centre1.2 mi
- Spa at The Royal Sands3.5 mi
- Kukulcan Plaza3.8 mi
- La Isla Shopping Mall4.3 mi
- Poliforum Benito Juarez4.9 mi
- Cancun Golf Club at Pok Ta Pok6 mi
- CoCo Bongo Cancun6.1 mi
- Hard Rock Cafe Cancun6.1 mi
- Cancun Convention Center6.3 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Royal Solaris Cancun
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | £188 |
Average price (weekend night) | £177 |
When to book a room at Royal Solaris Cancun
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 7.9 mi |
Nearest airport | Cancun |
Distance to airport | 6.1 mi |