|"The room was great!"||(in 79 reviews)|
|"Staff were friendly and helpful!"||(in 109 reviews)|
|"The decor was exquisite!"||(in 24 reviews)|
|"The floor in our room was dirty."||(in 2 reviews)|
|"Poor customer service."||(in 6 reviews)|
|"Ice machine out on 4th floor."||(in 3 reviews)|
|staff was very friendly||in 228 reviews|
|room was very clean||in 214 reviews|
|great location||in 190 reviews|
|everything about the hotel||in 150 reviews|
|bed was comfortable||in 79 reviews|
|breakfast included||in 75 reviews|
|front desk||in 64 reviews|
|free parking||in 45 reviews|
|pool area||in 42 reviews|
|decor||in 30 reviews|
|went above and beyond||in 26 reviews|
|ice machine||in 17 reviews|
|customer service||in 16 reviews|
|trash bags||in 14 reviews|
|room service||in 12 reviews|
|four stars||in 11 reviews|
|club level||in 8 reviews|
|nice area||in 6 reviews|
|restaurant and bar||in 5 reviews|
|room was dirty||in 3 reviews|
Clean Great Staff Safe Decor was really cool Food was good Room was nice size and layout Great shower
The bathroom The door was cool looking with the glass center, but if one went to the bathroom at night, It lit up the whole room. Would be nice to have a second choice of lightening, so U did not blind yourself when turning on the main light. if one is a private person about going to the bathroom. This one is very uncomfortable. If the door was not a sliding door and no glass.... the bathroom is REALLY NICE.
Accessible to city...bar / restaurant was great.
VIP restriction. Spent only a night.
Great location, superb staff, nice rooms.
No lobby coffee service after breakfast. No free internet in rooms.
Great customer service
Every staff member was personable and friendly. Quick responses to any question/issue. Nothing ever runs perfectly but it's a great company that responds and works to improve in the future. Their GM should be proud.
No much. Restaurant menu could use more vegetables but that's just me.
Nice place, but what's with the cleaning staff?
Nice place and location. Comfortable room
Why did the cleaning staff try to barge into our room repeatedly starting at 8 in the morning? Seriously tried to come into room 3 hours before checkout, then tried two more times before 11am. Ridiculous.
Every representative of the hotel we encountered was awesome. They went above and beyond their duty to provide outstanding customer service. So impressed!
Located in SouthPark, this hotel is within 1 mi (2 km) of Phillips Place and SouthPark Mall. Park Road Park and Charlotte Nature Museum are also within 3 miles (5 km).
based on 692 reviews
Policies vary by room type and provider.
Guests with existing Renaissance Charlotte Southpark Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Renaissance Charlotte Southpark Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Renaissance Charlotte Southpark Hotel is located at 5501 Carnegie Boulevard in SouthPark, 5.1 miles from the centre of Charlotte. SouthPark Mall is the closest landmark to Renaissance Charlotte Southpark Hotel.
Check-in time is 16:00 and check-out time is 12:00 at Renaissance Charlotte Southpark Hotel.
No, Renaissance Charlotte Southpark Hotel does not offer free Wi-Fi.
Yes, Renaissance Charlotte Southpark Hotel offers free parking.
No, Renaissance Charlotte Southpark Hotel does not offer free airport shuttle service.
Renaissance Charlotte Southpark Hotel is 7.6 miles from Charlotte Douglas. Renaissance Charlotte Southpark Hotel is 17.5 miles from Concord Regional.
Yes, Renaissance Charlotte Southpark Hotel is a pet-friendly hotel.
Yes, Renaissance Charlotte Southpark Hotel has a pool on-site.
Renaissance Charlotte Southpark Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.