Sheraton Charlotte Hotel

4 stars
7.9
Good
based on 1672 reviews
1,672 reviews
555 South Mcdowell Street, Charlotte, NC 28204, United States
555 South Mcdowell Street, Charlotte, NC
+1 704 372 4100
Thu 13/8
-
Fri 14/8
2 guests, 1 room
Building
Other
Bedroom
Bedroom
Other
Outdoor view
Living room
Hallway
Balcony
Bathroom
Bedroom
Other
Lounge
Bedroom
Conference room
Banquet hall
Pool
Conference room
Banquet hall
Bathroom
Bathroom
Conference room
Conference room
Bedroom
Pool
Bedroom
Gym
Bedroom
Bathroom
Bedroom
Bathroom
Bedroom
Gym
Building
Restaurant
Living room
Bedroom
Bedroom
Living room
Bedroom
Other
Bedroom
Pool
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Sheraton Charlotte Hotel is situated in Charlotte and offers recently renovated rooms and complimentary wireless internet. Some of the popular facilities at this modern 4-star hotel include a free shuttle service and a seasonal outdoor swimming pool.

The rooms at the hotel have air conditioning and include a private bathroom, a flat-screen TV and an in-room safe. Hot drinks can be brewed with the provided tea and coffee supplies.

During their stay at Sheraton Charlotte Hotel, guests can enjoy a meal at Social Smokehouse, which offers American specialties. There is also a sports bar, where guests can keep up with their favourite teams. At Craft City Social Club, an extensive menu of drinks and snacks can be enjoyed.

For guests who enjoy exploring local eateries, there is a great selection within walking distance. It is also within walking distance of Little Sugar Creek Greenway, Spectrum Center and Charlotte Convention Center.

7.9
Good
1672 reviews

Latest deals for Sheraton Charlotte Hotel

Thu 13/8
-
Fri 14/8
Queen room, bed type unknown
£79
nightly with fees
King room, bed type unknown
£94
nightly with fees
Traditional Room, 1 king bed
£134
nightly with fees
Queen room, 2 queen beds
£85
nightly with fees
Standard Room, bed type unknown
£104
nightly with fees
King room, 1 king bed
£106
nightly with fees
Queen room, 2 queen beds
£90
nightly with fees
King room, 1 king bed
£146
nightly with fees
Traditional Room, 1 king bed
£153
nightly with fees
Queen room, 2 queen beds
£92
nightly with fees
Double room, 2 double beds
£92
nightly with fees
King room, 1 king bed
£101
nightly with fees
Queen room, 2 queen beds
£126
nightly with fees
Traditional Room, 1 king bed
£98
nightly with fees
King room, 1 king bed
£114
nightly with fees
Double room, 2 double beds
£135
nightly with fees
King room, 1 king bed
£101
nightly with fees
Queen room, 2 queen beds
£119
nightly with fees
Double room, 2 double beds
£122
nightly with fees
Queen room, 2 queen beds
£102
nightly with fees
Double room, 2 double beds
£103
nightly with fees
King room, 1 king bed
£104
nightly with fees
King room, bed type unknown
£109
nightly with fees
Double room, 1 king bed
£229
nightly with fees
Traditional Room, 1 king bed
£111
nightly with fees
King room, 1 king bed
£114
nightly with fees
Queen room, 2 queen beds
£145
nightly with fees
Double room, bed type unknown
£127
nightly with fees
King room, 1 king bed
£129
nightly with fees
Queen room, 2 queen beds
£131
nightly with fees
Standard Room, 2 double beds
£134
nightly with fees
King room, bed type unknown
£140
nightly with fees
Double room, 2 double beds
£168
nightly with fees
Standard Room, 2 queen beds
£141
nightly with fees
King room, 1 king bed
£142
nightly with fees
Double room, 2 double beds
£143
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Sheraton Charlotte Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • Wedding services
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Accessible by lift
  • Allergy-free room
  • No smoking
  • Toilet with grab rails
  • Designated smoking area

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Private bathroom

Parking and transportation

  • EV charging station
  • Parking
  • Parking (surcharge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Gym
  • Fitness centre

Laundry

  • Iron and ironing board

Things to do

  • Board games/puzzles

Pool

  • Outdoor pool

Reviews of Sheraton Charlotte Hotel

7.9
Good
1672 verified ratings
Wonderful
793
Very good
213
Good
187
Okay
90
Fair
143
Mediocre
73
Poor
172

Summary of reviews

Guests say
Guests generally appreciated the hotel's convenient location, clean rooms, and comfortable beds. Many found the staff friendly, though some experienced unhelpful or rude service at the front desk. Room size and amenities like city views and bathroom mirrors were positively mentioned. However, several guests noted issues with outdated rooms, maintenance problems, elevator delays, and unexpected charges for parking. Cleanliness received frequent praise, but there were occasional complaints about odors and room conditions. Overall, the positives centered around cleanliness, location, and bed comfort, while service and facility maintenance were common negatives.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Room Size7.5 out of 10
Bed Comfort7 out of 10
Service1.5 out of 10
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Score by provider

All reviews

2.0
Poor
Ryan, Oct 2023
I didn’t have hot water the entire time of my stay and also it just wasn’t very nice or clean. The location was great but that was about it.
10
Wonderful
Harry, Oct 2019
Cons (-) Great hotel, rooms were spotless. Perfect location for enjoined downtown
10
Wonderful
Anonymous, Sept 2017
Pros (+) My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and ...
Cons (-) Absolutely nothing
Read more

Location

555 South Mcdowell Street, Charlotte, NC 28204

What's nearby

  • Little Sugar Creek Greenway0.4 mi
  • NASCAR Hall of Fame0.4 mi
  • Charlotte Convention Center0.6 mi
  • Spectrum Center0.6 mi
  • 400 South Tryon0.7 mi
  • Charlotte Center City0.7 mi
  • Bank of America Corporate Center0.7 mi
  • 112 Tryon Plaza0.7 mi
  • Bank of America Stadium0.9 mi
  • Mint Museum RANDOLPH1.9 mi
  • Carolina Actors Studio Theatre2.3 mi
  • Bojangles' Coliseum2.6 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton Charlotte Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
July
£141
£143
Cheapest month to stay with an average 10% drop in price.
Most expensive month to stay with an average 9% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sheraton Charlotte Hotel

Which month has the cheapest rates at Sheraton Charlotte Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Sheraton Charlotte Hotel is December, with an average nightly rate of £102. The most expensive month is October at £179 per night.

What is the cheapest day to book Sheraton Charlotte Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Sheraton Charlotte Hotel is Monday, with an average nightly rate of £127. The most expensive day is Saturday at £291 per night.

How far in advance should you book Sheraton Charlotte Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Sheraton Charlotte Hotel, book around 11 weeks in advance. This could save you approximately 37% compared to booking last minute.

KAYAK's top tips for your stay at Sheraton Charlotte Hotel

  • If you’re after a cheap room at Sheraton Charlotte Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Charlotte Hotel, plan to stay on a Monday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Sheraton Charlotte Hotel was booked for on KAYAK in the last 2 weeks was £127, while the most expensive was £127.
  • How long should you stay at Sheraton Charlotte Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton Charlotte Hotel

  • Where is Sheraton Charlotte Hotel located?

    Sheraton Charlotte Hotel is located at 555 South Mcdowell Street in Second Ward, 0.7 miles from the centre of Charlotte. Little Sugar Creek Greenway is the closest landmark to Sheraton Charlotte Hotel.

  • When is check-in time and check-out time at Sheraton Charlotte Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton Charlotte Hotel.

  • Does Sheraton Charlotte Hotel offer free Wi-Fi?

    Yes, Sheraton Charlotte Hotel offers free Wi-Fi.

  • How far is Sheraton Charlotte Hotel from the airport?

    Sheraton Charlotte Hotel is 5.9 miles from Charlotte Douglas. Sheraton Charlotte Hotel is 13.7 miles from Concord Regional.

  • Does Sheraton Charlotte Hotel have a pool?

    Yes, Sheraton Charlotte Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Charlotte Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Charlotte Hotel in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Charlotte Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Charlotte Hotel.

Nearby hotels and places to stay

Closest

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3-star hotel
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3-star hotel
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Cheapest

See cheapest stays in Charlotte
3-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Charlotte
3-star hotel
15% cheaper
Home2 Suites by Hilton Charlotte Uptown
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3-star hotel
11% cheaperResidence Inn by Marriott Charlotte City Center9.1 Excellent (448 reviews)0.59 miFitness centre, Restaurant, Bar/Lounge£110+
3-star hotel
AC Hotels by Marriott Charlotte City Center8.8 Excellent (1,001 reviews)0.59 miFitness centre, Restaurant, Bar/Lounge£132+
4-star hotel
JW Marriott Charlotte8.8 Excellent (337 reviews)0.61 miOutdoor pool, Fitness centre, Restaurant£251+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
0.7 mi
Charlotte Douglas
5.9 mi

Everything you need to know for your stay in Charlotte