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location of the hotel and helpfull hotel staff
Simple, clean 4 person bedroom, within walking distance of Futuroscope, at a very reasonable price
Good location close to futuroscope park.Free car parking, good breakfast. I think good value for money.
Functional, close to the resort, swimming pool. Toilet wasnt really clean under the rim - little smelly. No tea and coffee in the room Access to Tea and coffee was in the bar - not quite approrpiate for small children. Vending machine for Tea & Coffee would have been great
that there was a pool I couldn't put the restaurant bill onto the room bill - they seemed to be two separate entities
Very easy access from the motorway. International approach, without awkward surprises. A clear indication of vegetarian dishes, without meat, fish and seafood, would be very helpful.
This hotel was adequate for our short stay. Clean and reasonably comfortable, though our room was rather small for 3 people. Had some difficulty with the cards used to activate the lighting in the room. Kind of strange and worked erratically.
being in walking distance of Futuroscope lack of eating facilities outside of meal time,breakfast seemed expensive but we slept through breakfast time so didn't see what was available for the money.
Excellent value evening meal. Impressively hands-on manager. Bathrooms more spacious than in Ibis
Very good breakfast. Plenty of parking. Confusing layout, as there are two hotels in the same building. Tried two other breakfast rooms (the one for the more expensive hotel and the one for coach parties) before we found the right one.
This hotel is in walking distance of the Futuroscope theme park and therefore was a great location for visiting this park, as you do not have to pay for car parrking at the attraction which was very expensive. When we arrived the room was not as we had booked - I booked a room with a double and two singles. What we got when it was eventually ready ( 45 minutes waiting time and this was three hours after checking in time was supposed to be available!), we got three single and a pull out bed on the floor.
Good clean facilities, plenty of hot water, comfortable beds and excellent provision for meals and drinks. Good location and easy to find. None
The politness and service of the staff
Close to the main road,Clean,Food ok Rooms are walm (Airconditiong would be good)
Hotel proposing 4-person bedroom, free WiFi, vast parking, close to A10 Highway exit. Squeeky bed, room very small for 4, missing towels & shower gels for 4, room not ready when checking in, breakfast very expensive for item choice proposed.
Good location. and kind staffs.
Travelling with dogs so it is good to have a safe area where they can be walked. Reasonable restuarant close at hand. Safe parking outside room for car. Complimentary tea and coffee in room. Beds very uncomfortable. Foam squabs with a tendency to shift about. Baths and bathrooms very slippery with no grab handles. Quite dangerous for older people.
restaurant, was excellent with helpful and pleasant staff
Except of breakfast, all was underlevel: pillows, shower, staff was simply rude. I understand that they are tired, but we are also tired, + wth kids, and we want holidays, and want to enjoy it...
Easy to reach, good parking place, good breakfast The family room is a bit small
As a person who has used Mercure hotels for a number of years, this is the worst I have stayed in. The food was of very poor quality - we had the speciality of the day and it was almost inedible.
The breakfasts and room were fine. The standard of evening meal was poor and the waiter not particularly helpful
Good functional hotel with good restaurant
Easy to find from the autoroute. An excellent meal for very reasonable price.
Excellent location just off A10 and close to Futuroscope. Very helpful staff. Good restaurant No problems Enjoyed our stay
Clean and self contained- on-site resturant was good Noisy neighbours at midnight woke infant up
Efficient and pleasant management. Clean, basic hotel. Staff on duty until 23.00hrs which is helpful if travelling from the South of France.
The room was very comfortable and it had tea and coffee making facilities, which is very unusual. It was quiet at night and we had a wonderful night's sleep. It looks like a motel from the outside, but once in the room it's much better.
Clean, quiet and reasonable price, we also used the restaurant for evening meal and breakfast, this was excellent.
The staff were so helpful and charming the food was excellent. Would stay there again .
Understaffed at reception
Excellent dinner menu and good value for money.
The pool the good sized bedroom, decor in hotel. There was no tea or coffee making facilities in the bedroom.
The building, service and restaurant The bed was a bit hard.
Food was excellent in a lovely setting. Rooms in annexe are very modernised but very comfortable. Excellent secure parking in private gardens. Pretty village with river.
Great quiet village location. Next to a park with a good playground for young kids. Pool was too cold for children. One of the childrens fold up beds had slats missing.
I have stayed before and I was delighted to stay again. We were travelling up from Spain with our very large dog and the hotel staff were superb in accommodating our needs. The five course gourmet evening meal was excellent. As it is a small village there is no cafe/bar if you want to walk out for a drink, but not a real problem as the hotel met the needs.
Pleasant bright restauarant with varied menu and friendly staff. Lovely quiet grounds with tall trees and deep shade. Stagnant lily pond with dilapidated stone surround detracts from otherwise very high quality
Lovely setting in a very pretty villiage . Dinner food very good but breakfast very overpriced.
Great location and nice grounds to walk around. Nice village near by for evening walk along river. No air conditioning in rooms we stayed in.
This was the second visit and we appreciated the quiet nature of the hotel, surrounding gardens and swimming pool. There remains a worry that the fabric of the outside features, eg the fish pond area, is deteriorating quickly and no clear evidence of repair.
The reception staff were very helpful The bathroom had hairs in the sink drain, the shower did not drain and flooded the bathroom until I spoke to reception and there was a funny/bad smell all along floor 2 and in our room as though the drains were blocked.
Please write at least 15 words Room dirty and shabby.Looked more like to inside of a caravan.
We stayed at this hotel previously 11 years ago. It has been refurbished, the rooms were very comfortable and the breakfast was good -as one expects for a Novotel. The Hotel is situated on the Futuroscope theme park complex, and our intention, apart from an overnight stop, was to attend the illuminations spectacular show, at 2230 and 2330. We were delayed in arriving at the Hotel through traffic congestion. We couldn't find information about attending the theme park, reception couldn't assist, and therefore took our car there - although a shuttle bus was evident. In consequence although we expected to get dinner at the Hotel, by the time we got out of the theme park car park in rain, all public areas in the Hotel were closed. We had a dry sandwich on room service, and a bottle of wine out of the car. This is not what we expect of a 3 star hotel, and happened purely because of lack of information
Staff very friendly and efficient. Set up dinner reservations convieniently Dinner was very good. Baggage was looked after and sent for pick up at train. Overall a very good experience and well organized for us. Porthole into bathroom not a good idea and the glass shower break does not keep water contained well. Shuttle to Futuroscope could have run a little longer.
choice of resturants was limited, for familys with young children
The room The service and facilities
Unfortunately we did not arrive early enough to take advantage of the pool. The resturant however was brilliant and the selection of food, particularly the starters was varied and well planned. The port hole window between the bedroom and bathroom was slightly unusual as you could the outline and movement of the person using the bathroom.
effecient directions to location not easy to follow
Convenient for the visit to Futuroscope. Most of the staff only speaks French (and this also happens in Futuroscope!)
Comfort and cleanliness of room. Bathroom was exceptional. Lack of choice on children's menu.
The fact that we have a room for 4 people (our children are 17 and 23) and there was plenty of space for us all and all the beds were large and comfortable - this made the trip much cheaper that booking 2 separate rooms
The room was comfortable, the food was good, staff were helpful, car parking convenient and the location was perfect for an overnight stop.
Very comfortable, good breakfast, perfect location for overnight stop and easy parking.
Futuroscope The food. The pool was much smaller than expected.
very friendly staff; nice rooms, easy check -in , nice buffet for breakfast; good prices, near the attraction parc futuroscope
Friendly staff, very pleasant stay.
The staff were friendly and helpful and the food was excellent.
convenience for an overnight stop, At Ibis you know you get, value for money, the buffet dinner and breakfast was good, rooms slightly smaller than other ibis but OK
Silence and comfort.
Excellent location for overnight stay while travelling South/North, close to the highway. Breakfast is oke and they have a nice diner concept. Rooms are quite small, the bathroom is outdated and you only have one small (thin) towel per person.
Value for money.Voor laat aankomen en vroeg vertrekken een prima hotel. Goede bedden, goed ontbijt, bewaakte parking.
Private parking and location
Lovely staff and service, comfortable and very spacious (and quiet) room. Location could hardly be bettered, close to the centre and excellent restaurants and in easy walking distance of the railway and bus stations. This really was exceptional value for the money. The breakfast buffet is very good, with efficient and friendly service. Newspapers provided were a bonus.
Easy to book. No problems. Everything as agreed.
Good location. Room size was generous and comfortably furnished. Super bath tub. Hotel overall was clean and well-maintained, if a bit lacking in life and character. Probably best suited to business travellers. Reception was unattended for 10 mins when we arrived. Bar was closed on a Saturday night - possibly because it was a holiday weekend. Awkward window treatment with a combination of ugly mechanical blinds and no proper curtains. Room overlooked one of the most spectacularly unlovely courtyards in Europe.
Very convenient location and friendly staff. Nothing that springs to mind.
Comfortable clean room, good secure parking that is cheaper than the municipal garage next door and more secure at 6 euros per night, buffet breakfast not cheap but thats reflected in the quality of the food - excellent. Little bit awkward to get to but the hotel emails good directions on booking but to be fair the town centre was undergoing major refurbishment.
Very helpful and friendly staff.
Perfect situation in the center of the city, plenty of restaurants, (to recomend Le Bistrot du Boucher just in front of the hotel) staff very kind, confortable room, the bathroom a little small but no problem at all, very clean, nice breakfast, we could come back. none
Within a few minutes walk of the older part of the city and very handy for the restaurants and the new shops. The bar was not open at night on our stay.
Good location breakfast ok Furniture a bit worn, shower quite difficult to adjust and maintain at desired temperature
The friendly and competent staff.
Close to the train station, very clean rooms, friendly staff, good price.
Excellent facilities in the room and great staff Not much around. On a busy road on a deserted section a few blocks from the train station
Excellent room. Very friendly, helpful service. Cooking facilities in room were good but we didn't use them. Difficult to unlock door in room 101.
Beautiful, Clean and in good location. None