Hotels near Lovell Field airport

Hotels near Lovell Field airport

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Lovell Field (CHA) - Chattanooga, TN, United States
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Best hotels near Lovell Field airport

Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.7
Overall 8.9 Excellent
Based on 940 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.7
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.2
Staff
9.2
Cleanliness
8.8
Comfort
9.0
Facilities
7.3
Location
9.2
Overall
6.6
Cleanliness
8.9
Comfort
8.7
Location
9.3
Services
8.9
Staff
8.9

Good 7.0
Pros: Great breakfast
Cons: Bad smell odor in the room made you feel uncomfortable until I sprayed lysol.
Okay 4.0
Pros: Good location
Cons: Saw two bugs in the room within 10 minutes of being there
Excellent 10.0
Pros: It¿s very convenient to shops and food
Cons: The indoor pool was very cold.
Excellent 10.0
Pros: Breakfast, friendly staff
Cons: Nothing
Excellent 9.0
Pros: it’s was very comfortable, rooms were clean, hotel/lobby was so pretty. all restrooms were SPOT less. daily from 4-7:30 is happy hour at the hotel bar . Get free drinks of your choice. patio is so comfortable as well
Cons: everything was up to par.
Excellent 8.0
Pros: Everything else was good.
Cons: Room 424 Tub shelf falling off. Tub goings down when you step in it and has sounds. Hard to reach toilet paper behind you needs to be just to your right instead. Room 423 water in tub keeps running when turned off. Digital key didn't work had to get cards instead.
Okay 4.0
Pros: Very nice and clean
Cons: Staff member randomly knocked on our door saying they thought it was a vacant room and the pool was closed which was a large reason for choosing that hotel
Excellent 10.0
Pros: I loved the evening reception and the breakfast was delicious.
Cons: Breakfast was CHAOS. Lines going different ways, no organization. After I got my omelet, I waited in front of the servers for my other food, & they continuously let other people go in front of me, at least 6, ignoring me until finally asking what I needed
Excellent 9.0
Pros: I like the queen suite which comes with a pull out sofa and two queen beds.I just didnt like the view. My view was the air unit on top of the roof. I also like their was a breakfast buffet and two free drinks in the evening.
Cons: The view of my room was air conditioning unit on top of the roof.
Excellent 10.0
Pros: Location and cost
Excellent 8.0
Pros: The staff was respectful and nice, breakfast also the evening reception.
Cons: Seen several guest not obeying the rules (Not wearing their mask)
Excellent 10.0
Pros: Clean room
Cons: No
Excellent 10.0
Pros: The total atmosphere felt special for traveling and a great breakfast with excellent help. Does not get any better when traveling.
Excellent 10.0
Pros: Great location, very clean and staff so accommodating. Nice having a quality restaurant in the building.
Excellent 10.0
Pros: Excellent breakfast, nice staff, very nice rooms.
Cons: No
Good 6.0
Pros: Location & breakfast
Cons: The reception in the evening was very lacking of most Embassy Suites. Did not live up to my expectation of what Embassy Suites are.
Excellent 9.0
Pros: I was impressed with the size of the room/suite considering price paid. I loved having a separate bedroom and sitting room. I also enjoyed the desk it made working very easy.
Cons: The bed was not the best I have ever had in a hotel. It seemed a little low quality compared to everything else in the suite.
Excellent 10.0
This Embassy Suites was very clean. It was located about 15 minutes from downtown and an easy drive to most places. There were plenty of great restaurants around the area to chose from(Chuy's!!!). The breakfast buffet was very good too. The staff was friendly and helpful. We really enjoyed our stay there.
Mediocre 2.5
Pros: It’s okay.
Cons: Staff is non-helpful. Ask for something they normally have or should be getting & all the answer you get is Sorry & Bye. It should be I am sorry, what can I get for you instead or do instead. Place is nasty & not well kept up. Don’t have enough parking for guest & people going to Ruth Chris at night. Construction all around, have you park in non-secure area & walk in the dark. Omelet bar not set up with any good flow. Everyone gets in way of trying to get to other breakfast items. Coffee is nasty Folgers. Have Peet’s coffee & pull it when Everyone comes down for breakfast because to lazy to make more.
Excellent 8.5
Pros: Beautiful hotel loved our room. The free breakfast was much better then any hotel I've ever stayed at. Checkout isn't until 12 so you don't have to rush to checkout by 10.
Cons: The indoor pool wasn't heated. What's the point of an indoor pool if it's too cold to get in and enjoy. No Jacuzzi. A Jacuzzi in a embassy suite should be a must!
Excellent 10.0
Pros: Everything!! First stay here but not the last. Love the restaurant that is there and the room was wonderful. Lots to do nearby and plenty of shopping. We will definitely be back!
Embassy Suites Chattanooga / Hamilton Place - Chattanooga
Rated no. 1
8.9
Excellent 8.9
Based on 940 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.0
Services
9.0
Overall 9.0 Excellent
Based on 145 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.0
Services
9.0
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
6.0
Cleanliness
9.1
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.5
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.9
Staff
9.2
Cleanliness
9.4
Comfort
9.6
Location
9.6
Services
9.4
Staff
9.6
Cleanliness
8.8
Comfort
9.1
Location
8.9
Services
8.8
Staff
8.8
Cleanliness
9.0
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.8

Okay 4.0
Pros: Breakfast was good.
Cons: Room were dirty... On my last day I found something under bed what I should not find...
Excellent 8.0
Pros: There was a gentlemen on staff that was new and he was incredibly helpful and the lady that was on staff that night was very professional. My husband really appreciated how helpful the gentleman was because he came over and offered to help but he was respectful of our space and did not overly insert himself into our personal space. I also really appreciate the lady that was on staff and I have a lot of respect for the her professionalism. As a person who has also worked with the public for years, the professionalism displayed by both employees is beyond words of measure.
Cons: It’s really important to my family and I to practice safe hygiene especially during the pandemic. I was disappointed that the toilet paper was half used and the dish soap was also half used. I prefer not to use toilet paper or dish soap after the previous customers.
Excellent 10.0
Pros: Staff was friendly and if we needed anything she was there very quickly.
Okay 4.0
Pros: The property allowed dogs and had a kitchenette.
Cons: This property is showing its age. But on top of being a bit shabby, it wasn’t very clean either. Bedding was dingy, the shower needed more cleaning (and had a shower door repaired with duct tape), the sink didn’t have a proper drain cap/cover so the garbage disposal would shoot good back at you if you tried to use it. Additionally, there were very limited spots for walking a dog. The most expensive hotel of my trip and not worth it.
Excellent 8.0
Pros: Breakfast is so so . Could be better but restricted due to Covid Requirements
Cons: Can't remember anything right now .
Excellent 9.0
Pros: It was very clean
Cons: Nothing
Excellent 10.0
Pros: Great room, spacious, lots of amenities . Would stay there every time in the area.
Excellent 8.0
Pros: Very clean but had a musty smell when AC wheat first turned on.
Cons: The room we had was pretty small.
Excellent 10.0
Pros: Great staff. Extremely clean. Enjoyed our stay.
Excellent 10.0
Pros: Loved the room quiet clean and loved the extra care for COVID-19 protection
Cons: Na
Good 7.0
Pros: The room was clean and the bed was comfortable.
Cons: No breakfast left no coffee cup no plates or utensils they seemed to be over booked and under staffed. Very nice people though,
Excellent 10.0
Pros: Very roomy and great beds!!!
Okay 4.6
Pros: I liked the fact there are 2 bedrooms plus the living/ kitchen area. The easy access to the interstate.
Cons: I arrived at 4:30 was told my room was not ready and then offered a lesser room than the one I paid for. I was told they had cleaning staff call in sick so they were behind then I was informed how long it took to clean the room I had requested. That I felt was not my problem. I had no room and was asked to return in a 1/2 hour and it would be ready. I returned in 45 minutes and had to stand and wait while I heard the manager inform another guest that their room was not available yet either and then the manager upgraded their room. I was never offered anything but a lesser room. At my turn I was informed that my room was still not ready and I hadn't given them enough time. Very unprofessional service. I will not return to this particular hotel. I have stayed at other Homewood Suites and never been treated so unprofessional as I was here.
Excellent 10.0
Pros: The breakfast every day was just wonderful..very pleasant staff.
Cons: Couch in our room was old and warn though very clean room.
Homewood Suites By Hilton Chattanooga - Hamilton Place - Chattanooga
Rated no. 2
9.0
Excellent 9.0
Based on 145 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.3
Overall
8.8
Overall 8.9 Excellent
Based on 593 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.3
Overall
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
9.3
Location
9.0
Overall
9.2
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.3
Cleanliness
9.7
Comfort
9.5
Location
9.5
Services
9.5
Staff
9.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
8.0
Cleanliness
9.1
Comfort
8.9
Location
9.5
Services
8.9
Staff
9.0

Excellent 10.0
Pros: Very clean Give this hotel five star everything was perfect ❤️👍 warm water pool 🏊‍♀️
Cons: Nothing 👍❤️
Excellent 10.0
Pros: The front desk clerk Precious was absolutely awesome, she went above and beyond to make sure we were comfortable, took the time to look up information for us. And her personality and attitude was always helpful, she had a smile always.
Cons: Seemed like housekeeping service was not very well coordinated. Should be used to Covid protocols by now.
Excellent 10.0
Pros: The room was big. The bed was comfortable. The location was great. The staff were friendly and helpful.
Excellent 10.0
Pros: It was very clean The staff was super friendly and the room was amazing
Cons: Nothing it was great very clean
Excellent 10.0
Pros: Clean , friendly staff, room work area in room was large lots of outlets and areas fir charging and running multiple electronic items. Great showers cleanliness was above acceptable beds firm giving way to a great nights rest ..
Good 7.0
Pros: Room was clean but the pool area looked like it had been ransacked.
Excellent 10.0
Pros: close to other eating places , shopping , indoor pool . very comfortable. friendly staff . easy to park . safe area
Cons: Nothing I can think of . Everything was nice.
Okay 5.0
Pros: The check in staff were very nice
Cons: The Carpet was old, soiled and dirty. The beds were noisey whenever you moved. The lobby tile floors were dirty and had footprints. The continental breakfast area was not open when advertised and fifteen minutes later it still was not available...
Excellent 8.0
Pros: It was at a good location, the staff were super kind, and everything was clean. I liked that you have to ask for housekeeping, so you don¿t have to worry about being disturbed or remember the sign.
Cons: The only drawbacks were that the breakfast options were limited and the soundproofing could have been much better. We were woken up early in the morning by loud guest doors. The doors slam when you shut them and it is loud even all the way down the hall.
Poor 1.0
Pros: Location! Safe area!
Cons: Bathroom in suite was disgusting. Hair in sink and on counter. Toilet bowl was black. Top quilt on bed was filthy. Very noisy & hard to sleep!
Excellent 10.0
Pros: Super clean
Cons: Ok but it was very basic
Good 7.0
Pros: It was very nice and clean.
Cons: We paid $30 extra a night for really cheap thrown together breakfast. And the pillows in the room are really bad.
Poor 1.0
Cons: Staff
Poor 1.0
Cons: The couch was filthy
Excellent 9.0
Pros: Nice size T.V. ; comfy bed; quiet; near eating establishments.
Cons: No
Excellent 9.0
Pros: Location, breakfast included in price of room, room and lobby decor.
Cons: My problem was with the ADA identification of the room. It would be helpful if more info was given. This was an ADA "hearing" adapted room, I needed, and thought I had reserved a physical ADA adaptation (walk-in shower or least more handrails in bathroom.
Excellent 8.0
Pros: The location and staff.
Cons: No
Excellent 10.0
Pros: Friendly accommodating staff
Cons: No
Excellent 8.0
Pros: Fair price, pretty good rooms (generally), they offered a free snack to go (for those people in a rush)(nice touch), good hotel for the money.
Cons: The continental breakfast wasn’t the best. I think the scrambled eggs were powered, the hard boiled eggs were partly frozen, the fruit salad didn’t seem to be fresh, the omelets at Burger King are probably better. I was still able to squeak out some decent morning food, and wasn’t too disappointed. I didn’t like the coffee they had. Also, the first day I was there the floor was sticky, I think someone spilled coffee in the lobby, and it seemed to take a long time to clean it up. One more thing; I don’t think I got the best room. It was right next to the elevator and the view out the window was the side of the awnings-I felt I got the least desirable room (not contradiction to the positive room review). The housekeeping missed one of the days I stayed there, I don’t know why. They probably need to pay a little more attention to details, and it would be a very good hotel. Also, I wouldn’t discourage anyone from staying there.
Excellent 10.0
Pros: Everything.
Cons: No. Everything was wonderful.
Excellent 10.0
Pros: It is new and very clean. The location is excellent.
Excellent 8.0
Pros: clean bedding --white linens
Cons: Housekeeping did not return to us to clean the room after we asked for a few minutes. The lady at the desk ending up freshening up our room.
Excellent 9.7
Pros: The hotel was very clean staff very nice our room was Oder free, lobby bathrooms and sinks were spotless.
Good 7.0
Pros: breakfast, lobby
Cons: smell of bleach in room-price is higher than it should be compared to other hotels
Good 7.7
Pros: Comfortable room and bed, located near shopping and in a good area
Cons: Traffic around the hotel was usually heavy, breakfast was great but stayed really busy for the hole time. By busy I mean 10-15 minutes to get a waffle, this sucks when you have 2 hungry toddlers first thing in the morning haha
Okay 5.0
Pros: Cleanliness, nice hotel
Cons: There was an issue and still we have not received a call back from management.
Excellent 9.4
Pros: The rooms were clean & beds super comfortable. The complementary hot breakfast was very good. My kids loved the pool. Most of the staff was friendly.
Excellent 9.3
Pros: Very clean facility in a great location. The staff were at tentative. There was a great breakfast. Nice safe location close to restaurants and shops No hesitation recommending this hotel.
Hampton Inn & Suites Chattanooga/Hamilton Place - Chattanooga
Rated no. 3
8.9
Excellent 8.9
Based on 593 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Overall 8.8 Excellent
Based on 451 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.9
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
9.5
Comfort
9.8
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.8
Staff
8.5
Cleanliness
9.5
Comfort
9.8
Location
8.8
Services
9.5
Staff
9.5

Okay 5.0
Pros: The location was great and convenient to stores, restaurants, and area attractions.
Cons: Two out of four of the rooms I had reserved was dirty and the front desk assistant manager was very rude and had a nasty attitude. The hot tub was not working it was down for maintenance.
Excellent 8.0
Pros: Nice hotel and staff. Room had a smell in it but we just chose not to move rooms. Every staff person I came in contact with was very nice. Location is ok.
Cons: The smell in the room
Excellent 8.0
Pros: Staff were great. Very nice and made one feel that they were glad to welcome you.
Cons: Property is showing its age. Dirt on inside of elevator at check-in was still there on checkout. There was dirt around edges of a number of places and carpet in the hallway was stained. Parking lot was a bit odd shaped.
Good 6.0
Pros: Very clean
Cons: The hot tub was not in working condition
Okay 5.0
Pros: Large room and great staff
Cons: Hot tub broke which is why I booked and had bug bites the next day
Poor 1.0
Cons: They charged $2,500 om my card vs $---. It was a massive cluster at the front desk. Said huge system issues. Also initially put us in an occupied room. Walked in om other guests....crazy
Excellent 9.0
Pros: Nice rooms and swimming pool.
Excellent 10.0
Pros: Clean, professional and courteous staff, plenty of room, convenient location
Excellent 10.0
Pros: The room was great and 2 mins away from where I needed to go.
Cons: The only issue I found was that the phone in the living room didn¿t seem to work.
Excellent 10.0
Pros: Clean and friendly staff
Cons: No
Good 6.0
Pros: Hotel employee at the front desk was friendly and helpful with his recomendations and suggestions.
Okay 5.0
Pros: Clean, 8 minutes from Tennessee Valley Railroad.
Cons: Would have stayed somewhere else if I knew the hot tub and jacuzzi were broken before we got there!
Excellent 10.0
Pros: The amazing staff!!
Cons: Hot tub was out of order which was one of the things I was looking for!!
Good 6.0
Cons: Twice during our visit housekeeping entered the room. The first time was right after we checked in at the second was at 9am before checkout. The second was very inconvenient because it woke me up.
Excellent 10.0
Pros: Everything was very clean, and the room was HUGE.
Excellent 10.0
Pros: The room was comfortable, quiet and the cleanest room I have ever stayed in.
Good 7.0
Pros: It was close to the interstate and they allowed dogs.
Cons: They had only one of two elevators working. And sometimes that didn’t work either. There was an unexpected $75 charge for our dogs when they can stay free at other hotels.
Excellent 10.0
Pros: Great room suite. Great bed, linens, towels, showers, etc. easy location. Everything was wonderful...can highly recommend.
Cons: Liked everything, nothing to complain about.
Excellent 10.0
Pros: Clean, comfortable and the staff was very accommodating
Cons: N/A
Poor 1.0
Pros: I found leftover food in the microwave the next morning and it wasn’t mine! This was after I cleaned the toilet myself. I noticed the front desk//manager who didn’t seem to care. Housekeeping came by to pick it up but no one apologized.
Cons: There was only one elevator working which I was told had been out for weeks. Not good when shared with employees during covid. Also, breakfast was a FROZEN sandwich, no gluten-free option.
Good 6.0
Pros: Kitchenette and separate bedroom space
Cons: Cleanliness of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and maintenance needs to address multiple items. I was also refused a late check out (wanted 1pm instead of noon)
Good 6.0
Pros: Location of property and room layout.
Cons: Side doors and entrances with the exception of main entrance were dirty and unkept. Needed a disinfectant wipe every time used door handles or knobs and trash can overflowing. Property should be rated as a 2.5 to 3.0 stars.
Okay 5.0
Cons: I had to be switched rooms several times due to the entire floor smelling of marijuana and another room on a different floor smelled of cigars.
Mediocre 3.0
Cons: The rooms are very dated. Didn't meet Marriott expectations.
Good 7.0
Pros: It was very nice and very clean. Good location and good breakfast
Cons: Room was great but we booked specifically for it having a hot tub only to get there to it being broken, staff knowing about it, but we were never notified before we got there so that was very disappointing
Okay 4.0
Pros: Room space and the breakfast was good
Cons: Cleanliness was lacking. We had to ask to give us a broom and supplies to clean areas of the room. The kitchen staff was rude as breakfast time eas coming to an end. And, the pool heater was broken but the hotel didn't let any guest know.
Good 7.0
Pros: Room was very clean; separate bedroom.
Cons: Service was not great. Towels were not refreshed and beds not made as part of daily service. Trash bins were not emptied during our four night stay. Had to request toilet tissue from front desk.
Poor 1.0
Pros: I loved the separate space from the bedroom to the family room.l
Cons: I did not like the plastic on the pull out couch. Had to request for extra linen for the pullout couch and my bed. Found a spider inside of my bed when getting ready to settle down. Had to request more linen and make up my own bed myself.
Good 7.0
Cons: Did not receive platinum welcome gift.
Good 7.0
Pros: All suites... hot tub... pool
Cons: Certain staff
Poor 1.0
Pros: The staff was friendly at this location.
Cons: This hotel was runned down and had an outdated decor. I felt like I stayed at a low budget hotel as opposed to a Marriott property. This hotel did not live up to the Marriott reputation!
Poor 1.0
Pros: The front desk woman charged my card again for the room , and was very rude
Cons: The staff charged my card for the room and was not only rude to me but other people
Poor 1.0
Pros: The room.
Cons: The whole hotel smelled terrible. The pool was too cold and the hot tub was cold. Total sanitation problem. And the indoor pool area smelled so bad we had to leave. My car was parked up front and was broken into. An Atari stolen
Poor 1.0
Pros: The size of the rooms, & the beds were comfortable.
Cons: Yes, The A/C works only on a motion detector so when we werent in our room or sleeping the room got very hot. Complained to hotel & was lied to by the hotel staff.
Okay 5.0
Cons: No
Mediocre 2.0
Pros: I Love The Jacuzzi the most about the hotel .
Cons: I made reservations for Saturday and Sunday . In the system a mistake had taken place which caused my reservation to move to Friday-Saturday . The hotel declined my refund and didn’t try to reason with a another room or anything!!!
Good 7.0
Pros: Great location, room (king 1 bedroom) was spacious and clean. Love that pets are allowed.
Cons: The front desk staff at night (after 7p) was not readily available. Had to wait 10 minutes to check in and he could not be reached by phone.
Okay 5.0
Pros: The fact that all rooms were suites
Cons: The Blower on the Hvac unit kept turning off and on and the heat did not get the room warm enough for it to be comfortable. The thermostat read 68 degrees and even though I set it to 72 and then later to 78 the temp never changed. Did not sleep well.
Okay 5.0
Pros: The hotel was spacious and clean, nice bed and amenities!
Cons: The shower was DANGEROUS! We couldn't use the shower because it was ice cold or scalding hot! No matter how you adjust it was one or the other. Completely ruined our experience when everything else seemed great.
Poor 1.0
Pros: A really nice hotel,but its not kept up to par,the hotel grounds had trash lying around the whole time we were there,dirty underwear left under the bed,the breakfast staff was very pushy to get everyone out by 10am ran out of utensils,coffee,
Cons: Nice place but going down hill fast,management should be fired
Excellent 10.0
Pros: It was clean, staff was friendly, pool was fun for kids, breakfast had a large variety of options and it was delicious.
Excellent 10.0
Pros: The room was plenty big enough for my husband and I, plus our 13 yr old son. We also had a full refrigerator and sink, with a little cook top and all the plates, cups, silverware, etc. The king-size bed was so comfy! The breakfast was good, enjoyed fresh fruit everyday. Overall a great stay and would absolutely recommend to anyone!
Cons: The TV is on a swivel stand that faces one side of the room or the other. If we were in bed watching TV then our son couldn't see the TV on the other side of the room where the pull-out couch was, and vice versa. But for us that was no big deal really!
Excellent 10.0
Pros: Room was very clean, well designed, and comfortable. Location was convenient to everywhere we wanted to go, and the cost was significantly lower than staying downtown.
Cons: Mattress was very firm and uncomfortable. Breakfast quality and variety could be improved.
Residence Inn Marriott Hamilton - Chattanooga
Rated no. 4
8.8
Excellent 8.8
Based on 451 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.7
Overall 8.8 Excellent
Based on 364 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.7
Cleanliness
9.5
Comfort
8.6
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.2
Staff
9.5
Cleanliness
8.8
Comfort
8.6
Facilities
10.0
Location
8.6
Services
8.7
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.7
Staff
9.8

Mediocre 3.0
Pros: I booked 3 rooms for 3 adults with 3 confirmation numbers. You moved us into one bed in a handy capped room.
Excellent 10.0
Rooms were very clean! Staff was excellent! Pool was heated and not cold! Bar and restaurant was clean!
Excellent 8.0
Pros: Staff went out of their way to accommodate us and even offered a shuttle to and from our dining location. Very pleasant and friendly.
Cons: Lobby and all of downstairs has been updated but NOT the rooms.. they are very worn and tired..
Good 7.0
Pros: The staff was very friendly and helpful. Room was clean
Cons: 1.) A new roof was being put on all the days we were there. I just wish I would have been made aware so I could have chosen to stay elsewhere. (It was very loud 2.) No jacuzzi in the pool area 3.) No free breakfast. Hilton needs to model Drury Inn
Poor 1.0
Pros: It said shuttle to airport. I had to pay for the shuttle. Why would this happen. No one could be found anywhere in the lobby of the hotel the morning I checked out. Happy = no, Will I stay there again - no. Have I told people about this = yes.
Excellent 10.0
Pros: The overall hotel was Exceptional. The breakfast was Awesome
Cons: No
Excellent 8.0
Pros: Very clean ; staff was great
Cons: Bed was not comfortable.
Excellent 9.0
Pros: All of it.
Cons: Not really.
Excellent 9.0
Pros: breakfast
Excellent 10.0
Pros: Very Nice! Location was great! Plenty of restaurants and nearby shopping. Pleasantly surprised by our stay.
Cons: Nothing.
Good 7.0
Pros: Clean, well staffed
Cons: A block from the hotel was not a good neighborhood. I started to go for my morning jog and turned around after 10 minutes
Excellent 10.0
Pros: Comfortable and clean
Excellent 9.0
Pros: cleanliness and friendly staff
Excellent 10.0
Pros: friendly front desk comfortable mattress
Excellent 9.0
Pros: Clean room
Okay 5.0
Pros: Decor in the lobby
Cons: The bed wasn't comfortable, pillows too small
Excellent 9.1
Cons: the pillows suck
Poor 1.0
Pros: I booked 2 queen beds,but it'seems one king bed and small bathroom.we complained ,but they didn't care like you neither.
Good 7.0
Pros: Comfortable bed Large, clean, well appointed room Clean campus
Cons: Check in staff rude -seemed put out. Tried to double charge for stay and when I addressed it she wasn't apologetic. Openly complained about another employee in front of us. / 6am fire alarm went off and staff never gave all clear! Had to call to confirm.
Excellent 9.3
Pros: The bedding, the pool area didn't overwhelm with a chlorine smell. Modern interior.
Cons: The mini fridge in the room was unplugged, not sure how long, so it stunk pretty bad.
Excellent 8.6
Pros: Friendly staff, comfortable furniture
Cons: "Cotton candy" pillows that disappear when you put your head on them.
Hilton Garden Inn Chattanooga/Hamilton Place - Chattanooga
Rated no. 5
8.8
Excellent 8.8
Based on 364 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.2
Location
8.9
Overall
9.0
Overall 8.7 Excellent
Based on 508 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.2
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.9
Staff
9.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
8.5
Overall
9.0
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.9
Staff
9.3
Cleanliness
9.5
Comfort
9.2
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Facilities
2.0
Location
8.8
Services
9.1
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.6

Excellent 8.0
Pros: The room was clean and the staff was friendly and helpful.
Cons: The breakfast
Excellent 10.0
Pros: The location. It was very clean and the staff was nice.
Good 7.0
Cons: Only two towels in the bathroom, no mirror in the room. So when someone was in the bathroom the other person could not finish getting ready
Excellent 10.0
Pros: I could access Netflix.
Excellent 9.0
Pros: Newer hotel with clean rooms.
Cons: The a/c was struggling at 10pm to get the temperature below 74°F. (This was in July.) However by morning it had gotten the temp bellow 68°F.
Excellent 8.0
Cons: Wish they would have had full breakfast, but happy that they offered something.
Excellent 10.0
Pros: Close to everything
Cons: No
Excellent 10.0
Pros: Location is amazing. Very clean... breakfast situation could be better but understandable considering covid.
Cons: Everything was great not one complaint.
Excellent 9.0
Pros: Clean
Okay 5.0
Pros: Close to interstate and fuel
Cons: Dated. Worn. Not a 3 star location and the room needed a refresh.
Excellent 10.0
Pros: Location
Cons: It was great!
Good 7.0
Pros: Location was good. breakfast was right and coffee was great.
Cons: the room was super small and the bathroom was small as well. Not for 4 people. the bed was small and I could not stay for more than a night.
Excellent 10.0
Pros: Clean room, friendly staff, and had all the protocols covered to make my family and I feel safe staying there during Covid
Excellent 10.0
Pros: Overall the hotel was a nice atmosphere. The shower was nice.
Cons: The microwave from the room had been taken out and could only be used in the lobby. It was nice that breakfast was provided but the quality was not great.
Okay 5.0
Cons: Breakfast was not available! Which I was told there was breakfast when I checked in!
Excellent 10.0
Pros: Very clean and quiet
Cons: Coffee and tea time ended early
Mediocre 2.0
Pros: Comfortable bed
Cons: Did not have access to the gym, any ice, and a daily breakfast. The bagged treat for breakfast did not meet my gluten free and vegan diet.
Good 6.0
Pros: It was clean and in good shape. convenient location.
Cons: Noise in the hallway very late into the night. VERY disturbing. We were told that all the beds were king. Ours was NOT! very disappointing.
Okay 5.0
Pros: Staff friendly and helpful
Cons: Tv did not work (even after request) and sliding bathroom pocket door very difficult to open and close.
Excellent 8.0
Pros: The cozyiness of the lobby and the rooms
Cons: That the rooms didn't have a microwave with the inconvenience of going to lobby to use the public microwave. Other than that it's a nice, clean, and convenient area hotel.
Good 7.0
Pros: The room was spacious and comfortably appointed. The breakfast was much better than the average continental.
Cons: As soon as I walked into my room there was a musty/wet dog smell.
Mediocre 3.0
Pros: Honestly, not much...I guess if I had to pick something-it was convenient to shopping.
Cons: Just wanted a nice staycation,looked like a nice hotel, but the shiny appearance didn't last past the front desk. They rudely argued with me that I booked a double (I hadn't) then they tried to charge for internet. I would go on but they limit review.
Mediocre 3.3
Pros: Nothing, bad experience.
Cons: The climate unit in my room went wonky. Was set to cool, but woke up at 3AM covered in sweat with temp in rhe mid 80s and the unit blowing heat ! Called downstairs, was told to come down for keys to another room. In the morning, desk clerk said can't adjust price because I booked through Kayak, offered me a candy bar ! I will never stay there again.
Fairfield Inn & Suites by Marriott Chattanooga East - Chattanooga
Rated no. 6
8.7
Excellent 8.7
Based on 508 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.0
Overall 8.5 Excellent
Based on 467 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.6
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.6
Staff
9.1
Cleanliness
8.2
Comfort
8.1
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
6.0
Cleanliness
9.1
Comfort
8.6
Location
8.7
Services
8.8
Staff
9.2

Good 6.0
Pros: Had a decent mini kitchen.
Cons: Off the beaten path a little bit. A little pricey for what you get and location.
Poor 1.0
Pros: We called the night before to see what time breakfast was going to start and end. When we went down they had shut down the break bar an hour earlier than we were told. We would have been down earlier or booked another hotel closer to the location we wanted if we would have known this. Very disappointed in being lied to about breakfast times.
Good 6.0
Pros: Hot water, water pressure, bed! Cold A/C
Cons: Shady people who weren't staying at the property hanging out!!!!! Very uncomfortable coming and going! Glad I have my concealed. Mold on inside of cabinet beneath sink, very obvious if your doing a conciousness job, easy to see. Toilet should be upgraded to oval! Very tight. Toaster and Coffeemaker (Gross)
Excellent 8.0
Pros: Cleanliness and friendly staff! Easy check-in!
Cons: Alot of noise in hallway from kid outside our door! At bedtime there was a child crying all throughout night, we could hear clearly through walls making it difficult to sleep! Also had house keeping try to come in our room at 9:30 am on morning of checkout while we're sleeping! Thank goodness for the latch lock! This shouldn't happen on day of checkout as they should wait to hear from front desk that you're checked out!
Excellent 9.0
Pros: The room was so nice
Cons: It was really clean and the people was real nice
Excellent 9.0
Pros: There was a cigarette but under the bed and another item or two from a child's toy. The room where you can see was clean otherwise. It held a lot of functionality built into the room. Like a table under the desk that could roll out for additional tabletop
Cons: I was shocked at an additional pet fee. This was my first time traveling with a pet for a long distance so it could be a normality but after my room charge I paid over $-- for the room to be cleaned for the pet stay. Would have been nice to know prio
Okay 5.0
Cons: The room was not clean and the bathroom was extremely small. The door almost hit the toilet when opening and shutting.
Okay 5.0
Pros: The hotel was clean.
Cons: This hotel is in need of some love. The mattresses are worn and need replaced. I understand this is a Wyndham, but this is not Wyndham quality.
Excellent 9.0
Pros: Clean room
Cons: Breakfast to go was supposed to be heated, but it was served frozen
Excellent 10.0
Pros: The rooms and cleanliness
Cons: The pool was supposed to be heated and it was not heated. It was very cold.
Excellent 9.0
Pros: Friendly staff, beautiful room.
Cons: Price is VERY deceiving. This hotel is pet friendly, but hits you with a $75 charge when you check in after paying over $--- online for one night. It¿s nice but definitely not worth almost $--- a night. Other hotels charge $15. Can¿t recommend
Excellent 10.0
Pros: The room was very nice and comfortable. I will Most definitely stay there again.
Good 7.0
Pros: I loved the set up of the room. Very spacious & even the restroom was a good size.
Cons: No not really
Good 6.0
Cons: The people above me stomped all night long. Called desk but no one answered, even at 2:16 am.
Excellent 10.0
Pros: Location.. Clean.. Nice size room let out sofa Mattress comfortable..Hot water..staff was really nice. Breakfast
Excellent 9.0
Pros: Great place to stay and great service
Excellent 9.0
Pros: Everything
Cons: None
Excellent 9.0
Pros: Very nice a little stuffy but it was nice
Cons: The room was a little stuffy
Excellent 10.0
Pros: Everything
Cons: Having to leave
Good 7.0
Pros: It was close to the job I worked in TN.
Cons: Yellow stained bedding and pillows...
Okay 4.0
Pros: The people are great and the rooms are OK
Cons: The microwave light was on when we walked in and later we found out the it did not work correctly. The bathroom door would not lock and kept opening up. The garbage disposal was not working and was locked up and dishwasher would back up.
Poor 1.0
Pros: We had to leave after one night. There were dogs everywhere and I am allergic. Had asthma reaction.
Cons: Tons of dogs. I am allergic and it triggered asthma!!! Should have been warned!!!
Good 6.0
Pros: I didn't realize that breakfast ended at 9:30am, so I missed it. But, Hotel employee was very compassionate and friendly. She offered me an apple, a banana and yoghurt for the road as I had a long drive ahead of me.
Cons: no salt/pepper in the kitchen and the corkscrew was useless. Another guest in the lobby had to help in the removal of the cork and he even had a difficult time with the corkscrew provided. Simple things make a difference.
Good 6.0
Pros: Clean and comfortable
Cons: Front desk man at check in was rude and would not accommodate my request for 4th floor, even though it was just 7pm when I arrived. This was my fifth stay at this location, I probably won't return.
Mediocre 3.0
Pros: Check in was quick the manager let me check in early which I felt was amazing.
Cons: Breakfast was completely empty when I went down with 40 minutes until breakfast being over.. Desk clerk at check out was room I will be contacting corporate .
Good 7.0
Pros: Staff was great
Good 7.0
Cons: I have stayed in 2 different Towneplace Suites prior to this which were better maintained and more enjoyable. Issues included a hole in the sheet, cracks in the bathroom tile, ripped shower curtain, limited breakfast selections and no waffle machine.
Good 7.0
Pros: The layout, inside, is nice.
Cons: The parking access is limited or far.
Good 7.0
Cons: Our bed had a metal sticking out (base of bed) covered with shears and we kept getting hurt. I was actually injured. Need quick fixing! We couldn't avoid it since the was no place to walk when the sofa was opened. Room is too small for a family of four.
Okay 5.0
Pros: The staff was very nice and friendly at checkin.
Cons: extremely dirty. I had to ask for extra bedding to cover large stains (looked like blood) on the pull out bed for my child. When the bedding was delivered the man told me I was smart for checking the beds because bedbugs can happen anywhere, even here!
Poor 1.0
Pros:  
Cons:  
Okay 5.0
Pros: Brand and location
Cons: A/C wasn’t working in the room. I was too tired to call front desk and ask for change.
Poor 1.0
Pros: Got in at a little after 5 PM got to room it was dirty carpets dirty floor hallway going to room dirty everything dirty. Stopped at the front desk ask for different room he would not give me anything. Was very very rude to me. In the morning tried to talk
Cons: To manager no manager on the property Day clerk very nice was the person that checked us in Was very very rude would not help me at all would not change the room I have never been treated so rude by your desk clerk never never bad bad bad ratings fo
Okay 4.0
Pros: New.
Cons: Called ahead and was promised 2 beds. King only available for 4 day stay with Son. Called and spoke with the hotel two weeks prior to this day. And was assured I would have two beds.
Poor 1.0
Pros: Location is right off the highway. Staff is nice.
Cons: Rooms are not clean. Dirt and dust on floors, hair on sheets, bug problems
Poor 1.0
Pros: When we arrived at the hotel was told that they did not have the double queen room that we ordered. Gave us king with sofa sleeper. The sofa sleeper was dirty and small. The staff was not friendly when we arrived.
Cons: Staff, rooms
Okay 4.0
Cons: Our room was a king suit with a pulled out sofa And didn't have 2 beds They told us that the breakfast was Till 9;30 We found out that it was until 1030
Excellent 10.0
Pros: Met our family during the holiday! The kids enjoyed the pool. Nice rooms and a great breakfast. So glad we chose to stay here!
Good 6.0
Pros: Breakfast. Was good
Cons: Small Room,
Excellent 10.0
Pros: Space and the kitchen
Cons: Breakfast was a bit limited. Breakfast snacks compared to other hotels in the area
Excellent 10.0
Pros: The hotel is beautiful! Very clean! The beds were so comfortable! We had a better room for a better price here than what we just spent at Disney!
Towneplace Suites Chattanooga Near Hamilton Place - Chattanooga
Rated no. 7
8.5
Excellent 8.5
Based on 467 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
8.6
Overall 8.3 Excellent
Based on 354 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
8.6
Cleanliness
10.0
Comfort
8.6
Facilities
10.0
Location
10.0
Overall
8.6
Cleanliness
8.7
Comfort
8.8
Location
8.6
Services
8.6
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.6
Services
8.7
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
8.8
Services
9.0
Staff
9.4
Cleanliness
8.7
Comfort
8.8
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
8.9
Comfort
8.7
Location
8.2
Services
8.6
Staff
8.5

Excellent 8.0
Pros: Very clean and close to everything
Good 7.0
Cons: Not as nice as newer Staybridge Suites properties . Could use updates and/or remodel. Not as clean as I remember from previous stays.
Excellent 9.0
Cons: There was a ton of homeless at night. We were told by locals that side of town was not good at night. The gentleman at front desk told us there was a burned out apartment building behind it so the homeless was squatting in it. All in all it was nice & we had no issues just after dark stay inside.
Okay 4.0
Pros: Location and the suite-like rooms that included an ample kitchen area, living room area, king bed with a roomy bathroom.
Cons: The front desk personnel was rude, incompetent, condescending and had an attitude from the moment we began the check-in procedure. He claimed he couldn’t “find” our reservation with the Confirmation No. we provided him along with our booking.com Confirmation email and the printed booking reservation. He had the audacity to then try and charge us a rate $50.00+ higher than our confirmed reservation rate as he rolled his eyes and clearly conveyed his disdain for our rebuke when we refused to be “up charged” and again asked him to look for our reservation with the Confirmation No. and PIN Code booking.com provided in their Reservation Confirmation email. Then suddenly after I asked for a supervisor he “found our reservation” and claimed that by using a 3rd party booking agent, the delay was on behalf of booking.com. The check-in process took over 25 minutes because he had to call his manager to walk him through the necessary steps to use our AMEX Card vs the card used to “make the reservation”. We clearly communicated to him when he asked for our ID’s that we wanted to use our AMEX Card to pay for the room. Again with the eye rolling, the hemming & hawing and the unprofessional attitude. The hotel smelled dirty, musty, damp and like a dive bar at 2am! Additionally, as we were standing at the front desk well into the 20+ minute mark, a service technician from Ecolab arrived to perform “disinfecting & cleaning services” at 7;30pm on a Friday night. Enough said on that topic! The bed was poorly made and very uncomfortable. The sheets didn’t fit the mattress adequately and the bed covering was stained. Hotel needs to be renovated & cleaned and most importantly the front desk staff needs a lesson in customer service and hospitality! If you do not like your job and it is evident in your simple interactions with the customers, you need to look for a new profession.
Excellent 9.0
Pros: Very clean, loved our suite, friendly staff and convenient location.
Cons: Nothing
Excellent 8.0
Pros: Breakfast was great and very convenient. Staff was friendly and helpful.
Cons: Parking was limited.
Excellent 10.0
Pros: It was very clean with a great breakfast selection and very friendly staff!
Cons: Nope! Everything was great!
Good 7.0
Pros: Bed very comfortable and clean. Kitchen and sitting room were comfortable
Cons: Bathroom somewhat clean, but there were stains from age. Low ceilings in hallways. Narrow entrance/exit onto main road. Location far from downtown Chattanooga - at least 25 minute drive.
Excellent 10.0
Pros: The hotel was clean and the room was exactly as described.
Cons: My only criticisms would be that in the suite there was some dusting that needed to be done in the kitchenette area and the bathroom toilet would run after you flushed it until we would shake the handle.
Mediocre 2.0
Pros: Proximity to Airport
Cons: there was trash in the trash can. Stains on the sheets. Fire Alarm at 1:00 am. Room was highly perfumed, like they were covering for a smoker (this was a NON Smoke Room!). I was seriously disappointed with Staybridge Suites.
Excellent 10.0
Pros: The indoor pool was open only six people allowed my daughters had a blast
Cons: They only served pork breakfast meat as the only option
Excellent 10.0
Pros: Location
Cons: Very strong chroline smell in pool area. Burns the eyes
Good 7.0
Pros: N/A
Cons: Walls were thin, bed was uncomfortable. There were no extra blankets in the room. I could hear my neighbors and kids running up and down the halls all night. The main door was unstable and there was a gap on the side that allowed light in. Not worth the $
Okay 4.0
Pros: Staff. Outside noise well muted.
Cons: Room 602 was very worn. Furniture in living room outdated, curtains off hooks. No light over the dining area. Cracked shower wall. 2 winged critters to dispose of. 1 alive, 1 already deceased.
Excellent 10.0
Pros: Check in was easy. Beds were comfortable. Breakfast was delicious.
Cons: Wish the price was lower.
Excellent 10.0
Wanted to make sure our overnight stay was safe and clean and this place did not disappoint. Hot breakfast in the morning was also very good. Will look to stay at these properties again.
Excellent 10.0
Pros: The black man that checked me in at the front desk. He was very kind and made me feel like I stayed at the hotel all the time I wish i could remember his name. All I know is he worked the night shift.
Cons: How the shower and toilet was in a very small room. The sink and mirror was outside of the bathroom.
Excellent 10.0
Pros: The staff that checked us in was amazing! I don’t remember his name but he was so nice.
Cons: Not really
Excellent 8.0
Cons: TV did not work, still not serving hot food
Mediocre 2.0
Cons: Run down area, most things boarded up! Homeless people running around the area! Homeless camp!
Excellent 10.0
Pros: Everything was comfortable and the room was super clean
Cons: no
Poor 1.0
Pros: They put the customer out the hotel,told them,they was not receiving there money&deposit back an2 leave. I stayed 7days anI was the 3rd innocent person they lied an tried to fabricate on its pathetic.came in my room while i was gone,stole my$400 versace's
Cons: Filthy, the employees are committing criminal activities such as stealing from the hotel and blaming it on the customer,even called the police on those innocent people. They had them laying outside in the Covid with no mask,the police never figured out
Excellent 10.0
Pros: It was super clean and the staff went out of their way to help
Poor 1.0
Pros: Nothing
Cons: No gym no pool breakfast center had no milk no orange juice absolutely terrible parking for the hotel was terrible was not told of the $50 fee I was it for extra gratuities added on my bill
Mediocre 3.0
Cons: First room/suite we were in had a faucet that was loose in the countertop, a dishwasher falling out of its space, and exposed trim around the cabinets. The second room, after we asked to be moved, was much better.
Poor 1.0
Pros: The location of the hotel was good. Easy access to freeway and shopping/restaurants. The staff was friendly and courteous and more than helpful. Staff went way out of their way to help. They were ABSOLUTELY the BEST!
Cons: The room had a musty smell and felt like it was an 'after thought' in its design. Closet was an 'add-on'. Bathroom had no ventilation fan. Shower had no floor separation and water flooded with each shower. Bathroom lighting was terrible.
Mediocre 3.0
Pros: Kitchenette, breakfast included
Cons: Construction currently in progress (noting but blight seen from hotel window), small beds, not enough towels, horrible shower head, very noisey hotel, no smoking policy but stinky pets allowed!
Mediocre 3.0
Pros: Breakfast
Cons: I wanted a two room suite
Okay 5.0
Pros: Breakfast and cookies!
Cons: Room was in need of updating. Coach was torn and had holes in it. Looked like a pet had chewed on it. Bathtub had brown streaks in the bottom and did not look clean. Mattress on pull out couch was old and caved in towards the middle with broken springs.
Good 6.0
Pros: Location
Cons: The smell of the room
Okay 5.0
Pros: Good location central to the area. Good breakfast selection and gym.
Cons: Room was very dated and the furniture/bed wasn't very comfortable.
Excellent 8.2
Pros: Nice place with friendly staff. The grab and go free breakfast worked out well.
Cons: Room had 1 bed and sleeper sofa.
Excellent 10.0
Pros: We liked the breakfast buffet with fruit! We liked the cookies at the checkin.
Cons: The hot tub was out of order.
Poor 1.0
Pros: Nice staff
Cons: Did not meet standards of a good three star hotel.
Excellent 9.7
Pros: Would stay here again was very clean nice lunch at breakfast would recommend it to anyone else
Good 7.0
Pros: Free breakfast, free parking
Cons: Was given a handicap room with one bed and a pull-out bed from the couch. Asked to switch to a room with 2 beds but they said they did not have any available. Not close to downtown, but not a problem if you have a car.
Okay 4.0
Pros: Breakfast was fine.
Cons: Brown, suspicious stain in bathtub. When I told desk, they gave me a rag and some all purpose spray. Smoke alarm was handing loosely from wall.
Excellent 10.0
Pros: The staff were soooo kind and accommodating!! The rooms were very clean and comfortable. I loved the room and that they had an indoor pool. I can't say enough about the kind staff and cleanliness though:)
Good 6.0
Pros: The hotel was nice and clean. The staff were very nice and polite at all times. There were many things available like a 24 hour mini store for things you need or forgot today pack. The breakfast was included and actually had an excellent selection.
Cons: Painfully slow elevator. The finishes are still nice and clean but the patterns are dated. The bathroom in the room I was in had a broken and badly repaired shower wall. The air conditioner was a standard hotel air conditioner that is very efficient at cooling, but they do a bad job of drying out the room.
Staybridge Suites Chattanooga-Hamilton Place - Chattanooga
Rated no. 8
8.3
Excellent 8.3
Based on 354 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
6.3
Location
8.1
Overall
7.0
Overall 8.2 Excellent
Based on 1,874 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
6.3
Location
8.1
Overall
7.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
5.0
Overall
5.0
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.2
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.0
Overall
7.0
Services
8.2
Cleanliness
8.7
Comfort
8.7
Location
8.3
Services
8.5
Staff
8.4
Cleanliness
8.7
Comfort
8.5
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.4

Good 6.0
Pros: Shower was awesome. Bed was ok. TV worked once I got new batteries for the remote.
Cons: Did not appear to have breakfast.
Good 7.0
Pros: bed was comfortable and the shower was great
Cons: Curtains over the window did not block all the light.
Excellent 10.0
Pros: For the price, I told me friend to expect a dive because that is my usual experience. But we were in Chattanooga for a music festival and only planned to sleep there so we weren't focused on more than sleeping. We were so happy with Athena Inn. It was clean, comfortable, great shower, huge tv screen, no complaints. Parking was easy. The woman at the check in was polite and nice and I noticed that the folks cleaning the rooms wore masks!!! For a basic motel, this was outstanding. Of course, a motel has no lobby and common area, business center, etc, but we didn't need that and the price was very fair.
Okay 4.0
Cons: Mildew in shower, noisy people, floor dirty.
Excellent 8.0
Pros: Unique shower system
Cons: Stairs
Okay 5.0
Pros: The bed was very comfortable and the shower was nice.
Cons: The people ruining it were dis organized and rude. Checkin was at 3 it was ready till 3:30. I know that’s not long but when you’ve been in a car since 7 in the morning your ready to stretch and relax.
Good 7.2
Clean, comfort and convenient
Good 7.4
Pros: Loved the shower! Nice surprise!
Cons: The staff were not responsive. I went to the window twice and they did not answer the call button.
Good 6.0
Pros: Very nice staff and the room has a modern feel to it. The breakfast was decent.
Cons: Our bathroom door had a weird brown stain on both sides. Walls were thin so it was easy to hear the neighbors arriving at 1:30 a.m.
Mediocre 2.8
Pros: We did like the shower and the look of the room, it was a very nice room if the beds were normal hotel standard types of beds but they were not.
Cons: The young lady at the check in looked liked 15. She was very disrespectful to my family. Didnt understand much of anything. The ice maker was out of order. The beds do move around because the beds are on metal frames that are very easily movable, because most of the night I had to pick up my pillows from the floor. The ac unit did not cool the room, so it was very difficult to sleep in our room. Also it was very noisy due to the club behind the hotel. Also the very rude lady gave us a foam parking pass to park at the hotel.
Excellent 8.0
Pros: Friendly staff Good value
Cons: No frills Heavy use Loud bar nearby on weekends
Poor 1.0
Pros: They stole my money
Poor 1.0
Cons: Was unable to stay here due to room not being ready and was going to have to wait another hour and a half.
Okay 4.0
Pros: The location was perfect!
Cons: Just a few little things like cleaning that is about it.. It was clean but could have been cleaned better!
Excellent 8.2
Pros: Staff at he reception was very friendly. The hotel is all right.
Athena Inn - Chattanooga
Rated no. 9
8.2
Excellent 8.2
Based on 1,874 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
6.2
Location
8.8
Overall
7.6
Overall 8.1 Excellent
Based on 1,369 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.2
Location
8.8
Overall
7.6
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
4.0
Location
7.3
Overall
6.6
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.5
Cleanliness
5.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
5.0
Cleanliness
9.2
Comfort
8.5
Facilities
7.5
Location
8.0
Overall
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
8.2
Comfort
8.4
Location
8.4
Services
7.8
Staff
7.8
Cleanliness
8.9
Comfort
9.0
Location
8.9
Overall
9.0
Services
8.6
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.4

Good 7.0
Pros: Room was nice and clean beds sleep good breakfast wasn’t the best because of COVID -19
Excellent 10.0
Pros: This was, by far the nicest hotel I've ever stayed at in the under $200 range. EVERYthing was perfect from the greeting, to the facility and the food. I was astonished to receive a complimentary hot breakfast that reminded me of pre-pandemic times and yet met all sanitary requirements to keep everyone safe. My new favorite Hotel!!!
Cons: Nothing was out of place or left wanting. Not sure how you did that, but we were amazed!
Okay 4.0
Pros: Location was great. The front desk clerk at checkout was very nice.
Cons: The hot breakfast was nonexistent and the substitute provided was the cheapest bakery items. A twin pack of tiny muffins and a nutrigrain bar only. How about some fruit and oatmeal packets? A little more healthy would be appreciated. Not well thought out for the best customer experience.
Excellent 10.0
Pros: Clean , safe & comfortable!
Cons: I liked everything !
Excellent 8.0
Cons: Muffin as breakfast
Good 6.0
Pros: Distance from attractions
Cons: Bathroom door wouldn't click shut so someone could just push/pull it open without turning the handle. Went to get breakfast Downstairs at 9 but there was no breakfast.
Good 6.0
Pros: Room size
Cons: Would have been better if there was a designated smoking area. Staff did nothing to fix cable TV when it was locked on Parental Control.
Excellent 10.0
Pros: Evacuation from hurricane Ida, these people went an extra mile for my family to accommodate us in a handicapped room. Great location, staff and accommodations.
Okay 5.0
Pros: The bed was comfy
Cons: The frig made noice all night. The bathroom was very small no vent to clear the steam and parking was hard.no pool
Excellent 10.0
Pros: The beds
Cons: No Pool
Okay 5.0
Pros: Location and Price
Cons: The Room smelled like Smoke and Mildew from the Air conditioner. When we spoke to the front desk she came up and sprayed a super strong air freshener. It helped for a little bit but the smell cam back shortly after.
Excellent 10.0
Pros: Location and price
Cons: The check in staff could us an attitude adjustment she must have been having a bad day.
Excellent 8.4
Hotel sits off main street behind some businesses. Within walking distance to food and shopping. Room's are clean and comfortable. Would definitely stay there again. Very nice folks working there. Breakfast provided is not a "hot" version but has juice, muffin, breakfast bar.
Excellent 9.0
Pros: Polite employees and clean
Excellent 10.0
Pros: The cleanliness
Cons: No
Excellent 8.0
Pros: Room was clean and well stocked.
Cons: The room was extremely humid unless the temperature of the AC was turned way down below comfortable levels.
Excellent 8.0
Pros: Cleanliness and location
Cons: There was a loud domestic dispute in the room next door at 2am. Nothing to do with the hotel itself, but it did lessen the otherwise positive experience.
Excellent 8.0
Pros: Comfortable beds Quiet Spacious room
Cons: Forgot to check if they had a pool. Furniture looked well worn
Excellent 8.0
Pros: Great assistance from the front desk clerk.
Okay 5.0
Pros: Location
Cons: said breakfast was included, it was a muffin! Halls smelled of dirty damp carpet. Air conditioning was noisy and parts were broken on it.
Poor 1.0
Pros: Smoking smell
Excellent 10.0
Pros: Room was clean,large refrigerator,microwave, comfortable bed,good air conditioning.
Cons: Hard to drive in and out of Hotel, Congested area.
Good 7.0
Pros: Friendly lady in the front.
Cons: Room was on heat when I walked in and it was hot for a while.
Mediocre 3.0
Pros: Nothing.
Cons: Building is old, sinks and tub clogged, no place to smoke outside, breakfast was a muffin (not a hot meal like other hotels offered). This hotel is a parking lot, a building and a hard-to-find entrance.
Excellent 10.0
Good staff , I spoke with the owner his so kind super helpful
Poor 1.0
Pros: Clean and beds were very comfortable
Cons: Front desk gal was not friendly at all. We had several issues with her and to be honest she seemed like checking us in or doing work was a huge inconvenience for her. I sent an email to the manager of this hotel but never got a response!
Good 7.0
Pros: Location and staff are amazing!
Cons: Breakfast options
Okay 5.0
Pros: Big room
Cons: worst breakfast ever
Good 6.0
Cons: Did not feel my vehicle was safe in the parking lot over night. Advertised breakfast was a stale muffin in a bag. Poor building construction. You hear loud footsteps, toilets flushing in adjacent rooms, and other noises you don't want to hear.
Good 6.0
Pros: nothing in particular
Cons: it had a weird smell and it definitely wasn't worth the price
Mediocre 2.0
Pros: Great location
Cons: Hotel was supposed to be smoke free/ pet free but the room smelled like a dog had been in it, I was too tired to complain.
Poor 1.0
Cons: I was locked out of the hotel, room was entered without my permission before check out. Items came up missing and staff was not helpful nor did they offer any help or response about my missing items
Okay 5.0
Pros: Location was great. I was there to shop, and relax with my daughter and granddaughter.
Cons: Yes, the Air Conditioning was not very cool, very hot the first night. The shower curtain should have been replaced and there was no liner. The lighting in the bathroom was on and off blinking. I felt like mgmt should have discounted my room.
Good 7.0
Pros: Location.
Cons: Since the hotel has a special discount for contractors there were a lot of construction trucks in the parking lot and every night there was a group of 10 to 15 guys standing in the parking lot drinking beer and smoking. No problem but you dont expect that
Good 7.0
Pros: Simple, clean, not musty or dirty.
Cons: Like previous customer reviews, I was disappointed about the false advertising of free breakfast to find out there is none due to COVID.
Okay 5.0
Pros: It’s location
Cons: No bath tub, shower doesn’t drain well, very little water pressure. Rooms felt old even though they have been renovated. The continental breakfast is a brown bag with muffins and a breakfast bar. You could get coffee, apple juice and oj from the
Good 6.8
Only gave 1 on facilities because not open due to COVID-19 so do not know what they are like. No continental breakfast now either.
Good 6.0
Pros: The room was clean and in a good location.
Cons: We had called a couple of days before and asked for early check in they said that we would have to call that day. We then called that day and was greeted rudely by a woman and was even worse when we got there. She was rude even at check out.
Okay 4.0
Pros: The housekeeper was courteous and my room was clean. The hotel was generally well kept.
Cons: The weekday(afternoon) clerk appears to have an attitude problem. The bathroom was exceedingly small.
Okay 4.0
Pros: Location
Cons: Was told had breakfast and did not offer it. The room was old and had a hole in the Wall
Okay 5.0
Pros: Location was perfect for my travels back home.
Cons: I booked this hotel specifically because they said they offered breakfast. I even checked their direct website and it listed breakfast as well as other amenities. None of which were offered. Had I known that prior to booking would have booked elsewhere.
Excellent 10.0
I really like the service that Ms. Wanda gave me she was such a pleasure to speak with and she made me feel right at home. this is the only reason why i am returning. God bless
Poor 1.0
Pros: Nothing
Cons: The staff was horrible and there was a lot of discrimination. They were very rude to my guest. They told my guest he couldn’t stay in the room with me and I had two double beds. I rate this experience a negative zero. I will never stay here aga
Okay 5.0
Pros: Location
Cons: False advertising for free breakfast, you can get coffee and juice only!!!
Mediocre 3.0
Pros: We showed up about 2 hours before check-in and they allowed us to get our room early without an extra charge.
Cons: Elevators broke three times during our stay. Floors were never vacuumed in the halls so they stayed dirty. Garbage cans outside overflowing the whole time and a lot of homeless outside.
Poor 1.0
Pros: Nothing about this hotel was good.
Cons: Front desk was rude, room was dirty, location was terrible, fridge made buzzing sound entire time, room was moist with dampness.
Poor 1.0
Pros: The parking lot on the way to another hotel
Cons: Cigarette smoke in the rooms(I tried three) before giving up. Bugs in my bed. Feeling of filth in the room
Good 6.0
Pros: The price
Cons: The room felt a bit moist
Poor 1.0
Cons: The overall room was nasty - couch had dirty stains/spots. One of the pillowcases had fresh blood on it. The shower rod was not installed level so curtain slid to other end while taking shower. Tub faucet handle hanging. Will never stay at Wyndim again
Poor 1.0
Pros: Location
Cons: Room smelt like smoke. Staff that checked us in was extremely rude and condescending. I would never go there again because of her.
Good 6.0
Pros: Convenient location and adequate for a short stay.
Excellent 9.4
Pros: Very helpful staff, clean and spacious bedrooms
Cons: Location small sign off highway
Excellent 10.0
Pros: We loved the hot tub room. Was nice to relax after hiking most of the afternoon. Housekeeping was efficient and room was cleaned great each day. Great price. Location close to a lot of great restaurants and just miles from downtown on a short drive. We were very satisfied. We didn't wake up early enough to try the breakfast.
Cons: Everything was fine
Excellent 8.0
Pros: The price and location were great. The hotel staff was friendly. It was clean.
Cons: The workout room was cramped and had a thermostat locked at 75 degrees.
Good 6.0
Cons: We were disappointed that the hot tub was broken. (Only reason we picked this location)
Okay 4.0
Pros: We appreciated the continental breakfast.
Cons: I was surprised by the lack of cleanliness. It was so humid in the hotel that all the carpets felt wet. There was also pink and black mildew all around the mat in the tub.
Excellent 8.0
Pros: Everything was great except the shower pressure was non existent!
Mediocre 2.8
Pros: Air conditioning worked great.
Cons: First night there was a major fight outside our room. Loud cursing and due to fight, people hitting up against the wall and door (we were in a corner room). When the fight escalated to the point of our actually being concerned for our safety, I called the desk downstairs. It rang and rang, no answer. Police came. Needless to say, many hours before getting back to sleep. Next day,after asking about it, we were advised that it was guests (under a corporate account) and police had escorted them out that night. Also advised, fight had involved furniture being thrown in hallway.We were away from hotel next morning 8-11:15. Husband was in room from 11:15 until 1:00. We both left at 1 and when we returned later the room had not been cleaned. After calling the desk, a very rude desk clerk advised that a sign had been on the door when they came to clean the room and no one could clean the room or change the sheets because they left at 1:00. (Don't know why they didn't come earlier or knock on the door to check about cleaning.) We asked for clean towels at least and got the run around. The clerk even responded after my husband told her how unhappy we were with our stay that, "I hope you won't report this to Corporate." We went to our dinner appointment and when we returned, no towels. I went down to the desk and picked them up myself. Next day, when checking out, we expressed our displeasure with the hotel and service. No apology, no anything. There are several hotels in that area. This is not the service you would expect from a Wyndham, and I can assure you that our business will be going to someone else in the future. (I am contacting Wyndham Corporate.)
Wingate by Wyndham Chattanooga - Chattanooga
Rated no. 10
8.1
Excellent 8.1
Based on 1,369 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
7.8
Location
8.5
Overall
7.8
Overall 7.8 Good
Based on 347 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
7.8
Location
8.5
Overall
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.2
Comfort
8.0
Location
8.3
Services
8.1
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
8.0
Facilities
3.0
Location
9.0
Overall
5.0
Cleanliness
8.3
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.4
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.3
Comfort
8.9
Facilities
8.5
Location
8.2
Overall
8.0
Cleanliness
8.5
Comfort
8.2
Location
8.1
Services
8.5
Staff
8.5

Okay 5.0
Pros: The breakfast was a difference from when we first stopped as they didn't offer breakfast and that was a big disappointment for us..
Cons: The room was entirely too cold, felt like a freezer and it took too long for the temperature to be at a comfort state of pleasure......
Okay 5.0
Pros: Kids liked the indoor pool.
Cons: Carpet was dirty in the room. Walking around barefoot and our feet got really dirty. Also, Hotel Personal came in our room twice while we were there.
Poor 1.0
Pros: checking out same day.
Cons: arrived after 12:00am 9/6/21, began researching hotels within minutes of entering room: keys not activated; sink leaked; stuffy room, air set to 67 cool; worn bathroom cabinetry; sound of water running in wall; bathroom linen for 2 of 4 guests; ZERO stars
Excellent 10.0
Pros: Pet policy
Cons: No
Mediocre 3.0
Pros: The breakfast, the eggs were fluffy.
Cons: room was not clean, sofa bed wasn't made up. We were told the maid staff was gone for the day. The foot stool had a big stain on it. 🤢
Excellent 8.0
Pros: I liked that it seemed secluded yet it was right in town. Clean appearance.
Cons: Parking was a little weird. Have to walk super far, even Handicapped spots were far from door. Some people that use handicap placards don’t have a wheelchair are in a lot of pain to walk. Luckily our room was right by elevator.
Good 7.0
Pros: Location
Cons: Advertised hotcomplimentary breakfast. There was not.
Good 7.0
Pros: The exterior and the common areas like the lobby were nice, clean and appeared updated and fairly new. It was located conveniently for my needs.
Cons: The room felt old and dated. Carpet was well worn, furniture was old and beat up, lighting was limited and dreary, TV was small and remote worked only occassionally. I have been in far superior rooms at hotels with fewer stars.
Good 6.0
Pros: Location
Cons: Shower had used soap in it and the sheets weren¿t clean.
Excellent 10.0
Pros: The pool
Cons: N/a
Excellent 10.0
Pros: Close to airport
Excellent 9.0
Pros: Close to golf course
Excellent 10.0
Pros: Location was great
Cons: Bathroom was little too small
Poor 1.0
Pros: Close proximity from highway
Cons: Not visible from the road. Easy to miss. Room was filthy. Bathroom clearly had not been cleaned after last guest( or two!) returned to front desk and given another room and it too was not clean. Visible dirt on bathroom floor and carpet.
Excellent 10.0
Pros: It was clean, the staff was helpful and we had a good view out our window. The pool area was clean and accessible.
Cons: I did not like the smaller towels in the pool area. I would have preferred the large towel for when I got out and was ready to go back to my room. It was cold after getting out of the pool and the larger towel would have been better.
Poor 1.0
Pros: Cleanliness
Cons: I called in couple of hours before check in and requested a room facing the back and not the front parking lot. I was told at check in there are no rooms facing the back even though the hotel is not full and no apology
Good 6.0
Cons: The room smelled like marijuana so bad
Good 7.0
Pros: It was very clean and a nice hotel. Front desk staff very nice and helpful
Cons: In my room there wasn¿t any bath towels
Good 7.0
Pros: Quiet
Cons: Needs updating.
Good 6.0
Pros: The staff was very nice and helpful. The hotel was also clean and I felt very safe.
Cons: The first room I was given had a broken air conditioner so they moved me to a new room. The next morning when I went to take a shower I found that my new room had no hot water.
Good 7.0
Pros: Fantastic location. Very nice lobby. Overall very well-kept. Lots of restaurants close by.
Cons: Carpet did not appear to be vacuumed. Small pieces of trash and food left on the floor. My child walked up to me with a corn chip, which he had found on the floor in the room. Usually Holiday is cleaner than this.
Okay 5.0
Pros: The location of our room
Cons: The hotel staff were not welcoming or helpful. The sheets were dirty. There was hand prints on bed. Someone near us played loud music all day/night long.
Excellent 10.0
Pros: Very clean. Rooms very spacious. Location was perfect!
Excellent 8.0
Pros: Great Rooms
Cons: Bad Location and dirty.
Excellent 10.0
Pros: Very clean. Beds were very comfortable as well. There was a couple minor cosmetic items that needed repair but nothing major. Overall a very pleasant experience.
Cons: Really the only downside to this hotel is its location. I would have never found it except for gps. It is just off the interstate but down a side road that is not very visible from the main road.
Excellent 8.0
Pros: It was close to the interstate.
Cons: The heating and air unit was not difficult to use, but I couldn’t find a comfortable setting.
Mediocre 2.0
Pros: The air vent was so dirty, that in 37 degree weather outside we couldn’t even turn on the heater because it smelled so bad. The bathtub molding was also peeling.
Cons: The cleanliness and location were not acceptable to the standards we were promised.
Okay 5.0
Pros: Location
Cons: Staff was unprofessional
Good 7.0
Pros: The hotel was nice and comfortable.
Cons: It was hard to get to the front door from the parking area. Parking on a hill is is never great.
Excellent 9.7
Pros: The walk in shower was my favorite after a long flight it was like my owne personal spa followed by a soft place to rest in the way of a King size comfortable bed. And close to virtually anything you need during your stay, such as: food, entertainment, shopping & within 10 min of the airport
Excellent 8.0
Pros: It was new and clean. Restaurant and bar were good, service very friendly.
Cons: Internet didn't work, dead plug in the wall. The Internet was a significant annoyance for a company that seems to mostly entertain business travel.
Good 7.1
Pros: We loved the staff especially Jade our server in the bar/restaurant. She was amazing and friendly. The room was clean, comfortable and recently updated.
Cons: The reason we paid slightly more for Holiday Inn over other hotels was for the bar and restaurant. The restaurant was out of everything. It had no chicken, no salmon, half the menu was unavailable. The bar only served beer. I don't drink beer. I wanted a nice glass of wine after 10 hours of driving and to go up to my room. We didn't even chance the rest of our meals there. Which was the point of reserving at Holiday Inn. We are driving across the East Coast and we got a different hotel that was $40 cheaper and the room was just as nice with no bar and no restaurant.
Good 6.0
Pros: Easy check in, need comfy
Cons: No parking, room smelled like mold, horrible pillows
Excellent 10.0
Pros: Needed to check my wife in early so I could do business for a few hours and allow her to relax. You could not have been more accommodating. Thank you
Cons: Empty! No dislikes. But, did see several Fall bugs visiting the room. No big deal for us.
Holiday Inn Chattanooga - Hamilton Place - Chattanooga
Rated no. 11
7.8
Good 7.8
Based on 347 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
10.0
Location
8.5
Overall
10.0
Overall 7.8 Good
Based on 160 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
7.8
Comfort
7.5
Location
8.4
Services
7.6
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.6
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.3
Staff
8.8
Cleanliness
6.8
Comfort
6.8
Location
8.9
Services
6.8
Staff
7.9

Okay 4.0
Pros: kitchen and bathroom was clean. the people at the front office were very kind.
Cons: a lot of people coming in and out all night , a huge brown red stain on the mattress, people would prop a rock on the side door so people could just come in ! mold/ black gunk in the creases of the shower. and the bathroom had a sliding door but it wouldn’t close all the way.
Excellent 9.0
Pros: Made it like home and got hire there. Great place!
Good 6.0
Pros: The room was nice sized. we had enough room for all of us. the staff people were okay. the ladies were much better than the guys though.
Cons: definitely need to do some deep cleaning. we had a kitchenette with a small sink, coffee pot, and fridge, and microwave, but no coffee, creamer, sugar, or utensils. no soap, paper towels, nothing. You need to get security in the evenings because there were some real sketchy people in the parking lot every night.
Excellent 8.0
Pros: The room was much bigger than expected. It has everything we needed to cook and keep drinks, food cold. The staff was very friendly and always asked if everything was good in our room. Plenty of places to eat around and Texas roadhouse is walking distance across from parking lot.
Cons: The bed wasn't to comfortable, our backs hurt when getting up because they felt to hard. The bathroom was also very small with a sliding door that was so hard to push open and closed. Also don't serve any kind of breakfast even though we paid for breakfast included, so that's upsetting. Should change price if no breakfast is offered. Coffee doesn't count as breakfast.
Okay 4.0
Pros: Location, staff
Cons: See above
Mediocre 3.0
Pros: Getting off the road after a long day of driving.
Cons: The hotel was not clean. Trash all over the parking lot. People digging in the dumpsters and strewing trash into the parking lot. Hotel smelt like stale air and dampness. Beds were super uncomfortable. Air conditioner did not keep the room cool. Not worth the money. Had we not been so tired we would have just left.
Okay 5.0
Pros: Everyone said the bed and couch were comfortable to sleep on.
Cons: I thought there would be a suite - judging by the photo, there was a wall between the couch and bed. This was NOT true. I had barely 3’ between the pull out couch and bed and there was not a wall. The kitchen had no plates or sponge or dish soap. The room was hot and humid even when set at 72°. We did not have an ice bucket. The people in the rooms on the opposite side of the hallway were smoking rooms so the hallway smelled like musty smoke.
Good 6.0
Pros: Staff was pleasant and helpful.
Cons: Not very clean and no breakfast. No reason there cant be some type of breakfast even if it os just grab and go. There is coffee avail, why not juice and milk? I understand covid hit everyone hard but for what we paid I would expect some type of breakfast.
Excellent 10.0
Pros: It¿s not to far from places very clean && nice staff
Cons: Nothing
Mediocre 3.0
Pros: Location was extremely convenient to the interstate
Cons: They were little hairs and little black things on the pillowcase and greasy black fingerprints on both sides of the bathroom door¿ Front desk said they would give me new sheets and pillowcases but couldn¿t get maids to come in because it was so late¿
Excellent 8.0
Pros: the price for the overall experience of the hotel
Cons: no
Good 6.0
Pros: comfortable bed and great pillows
Cons: dirty brown shower head and some cabinets scratched / wear and tear in the room but not bad
Mediocre 3.0
Pros: Hotel was fine. Breaker blew in room and tv went out, and blew up my phone charger in the process. Hotel desk clerk didn’t seem concerned. I messaged the hotel directly and got a scripted response. First and last stay at this hotel.
Cons: Lack of customer service.
Good 6.0
Pros: The staff was nice.
Cons: Air didn't work in one room moved to another and the door did t lock.
Okay 5.0
Pros: Staff was friendly and moved us to better room for second day.
Cons: Funky perfume type smell on third floor like they were trying to cover an odor. Our room had wet carpet and under the sink in the bathroom there was a dirty towel and a dirty pair of mens underwear! Yuck!!
Excellent 10.0
Pros: The Hotel was perfect.
Cons: NOTHING1
Excellent 8.0
Pros: Divided rooms
Cons: Sofa bed was pretty lame
Poor 1.0
Pros: well, online I clicked on the two queen beds, and when we arrived it was one queen and a pull out couch, so we put it on the floor bc of how uncomfortable it was.That was just disgusting and nasty.should be refunded my hard earned money. Glad to check out
Excellent 10.0
Pros: We booked this room last minute and I couldn't have been more pleased. Staff was super friendly, breakfast was great and the room was more spacious than I expected. Our room had a small fridge, stove, and microwave even though we didn't get an upgraded suite.
Good 7.0
Pros: The kitchenette.
Cons: Ice maker leaked.
MainStay Suites Chattanooga - Chattanooga
Rated no. 12
7.8
Good 7.8
Based on 160 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.0
Facilities
7.3
Location
8.4
Overall
7.4
Overall 7.7 Good
Based on 2,423 reviews
Cleanliness
7.8
Comfort
8.0
Facilities
7.3
Location
8.4
Overall
7.4
Cleanliness
7.6
Comfort
7.6
Facilities
7.3
Location
7.5
Overall
7.2
Cleanliness
6.8
Comfort
7.4
Facilities
6.8
Location
8.0
Overall
7.1
Cleanliness
7.5
Comfort
7.7
Location
8.3
Services
7.4
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.5
Overall
7.7
Cleanliness
7.7
Comfort
8.5
Facilities
8.1
Location
9.0
Overall
8.3
Cleanliness
7.9
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.2
Cleanliness
7.8
Comfort
8.0
Facilities
7.1
Location
8.4
Overall
6.8
Cleanliness
8.0
Comfort
8.1
Facilities
6.0
Location
8.6
Overall
6.5
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.8
Staff
8.1

Excellent 8.0
Pros: I like that the property can become a peaceful Haven. Not a lot of people making all kinds of noise at night, Not trying to break into cars or do anything mischievous. There’s also restaurants gas stations and even a mall within walking distance if desired.
Cons: I’ve been staying at this hotel on and off for the last 5 years when I have to come to Chattanooga. Lately I’m starting to see the wrong kind of people staying here with the wrong intentions but hopefully they’ll wing them out.
Mediocre 3.0
Cons: bugs, shower head , phone not working
Excellent 8.0
Pros: location
Cons: clean
Excellent 10.0
Pros: Everything
Excellent 9.0
Pros: Convenient for where I was going.t
Cons: The landscaping outside my door had rocks that were covered in grass and could cause someone to fall and get hurt if not walking on sidewalk.
Excellent 9.0
Pros: close to all restaurants and stores plus the pool was open.
Cons: no breakfast
Excellent 8.0
Pros: Location was good
Cons: Could be updated
Excellent 9.0
Pros: Staff was very friendly
Cons: Nothin
Poor 1.0
Pros: Nothing
Cons: This is the worst hotel I have been in, in my 45 yrs of life. I sent you guys an emailed complaint with pictures. Dead roaches smashed on the walls, crawling on the floor & table; what looked like bed bug dead on the ground. Mold covered the lamp shade
Excellent 10.0
Pros: Everything was good
Poor 1.0
Pros: Location
Cons: Bathroom was dirty. Room had cockroaches. Listing on website said full breakfast and owners served no food. You could see light coming in underneath our rooms door and in the morning we couldn't get anyone's attention at the front desk. Horrible stay!
Mediocre 3.0
Pros: Close to highway, all other hotels.
Cons: bathroom tiles, no vent.
Good 7.0
Pros: The location was right on our route.
Cons: The room was okay. Could have been a bit cleaner. The curtain was coming off the rod...an easy fix and not taken care of. Just expecting a bit more for the price, etc.
Poor 1.0
Pros: nothing
Cons: The cleanliness was terrible.There were cocroaches all over the room. Black mold in shower.Holes in the ceiling. the coat rack was falling off the wall.The light fixtures were coming off the wall.The hair dryer mount was coming off the wall.NO breakfast!
Poor 1.0
Pros: Nothing wasn¿t clean @ all
Cons: Nothing!!!!
Poor 1.0
Pros: FYI
Cons: Everything was wrong with this place... I don¿t expect it to be a 5 star hotel but when you can¿t walk around w/o shoes you know something is wrong. I will never ever ever stay here again
Excellent 8.0
Pros: Room was clean, bed/pillows comfy! Exactly what we needed for the night.
Cons: Advertising continental breakfast and then having just coffee and juice does not seem accurate to me. While continental is light it does normally include sometype of food such as a muffin/roll and fruit. Also, closing said coffee and juice at 9am...
Excellent 10.0
Pros: The bed and pillows were very comfortable.
Cons: I loved everything about the hotel.
Excellent 9.0
Pros: The hotel was very clean and the staff were friendly.
Cons: The check in process could be faster.
Excellent 8.0
Pros: Easy to get to and proximity to restaurants
Cons: The awkward way you have to open the doors
Excellent 9.0
Pros: The room was very clean. The location was close to the freeway.
Cons: The check-in process was a little slow.
Mediocre 2.0
Pros: Location was perfect with proximity to relatives.
Cons: Did not like treatment from staff. They accused patron of having someone else in the room when he did not. There was mold in the bathroom
Good 7.0
Pros: Location to many restaurants.
Cons: Room was very dated but clean.
Excellent 10.0
Pros: Room very well kept, great layout
Cons: Blame covid for the impersonal experience, front desk staff were great, just a shame to have to talk to them through barriers and the limiting of breakfast items in the morning.
Good 7.0
Pros: nothing really
Cons: Grimey
Excellent 10.0
Pros: Close to everything
Cons: No
Okay 4.0
Pros: Location was convenient for my purposes.
Cons: I thought the hotel was a dive.
Excellent 10.0
Pros: Was very fast friendly professional check in. Front desk associate was very friendly.
Cons: Nothing it was a very pleasant stay.
Excellent 10.0
Pros: Great location. Many places nearby for food. Very comfortable bed/pillows. We have stayed here every summer for various years except for 2019 when we were not able to travel our usual route.
Cons: As a senior couple, we requested a first floor room when we made the reservation. When we arrived we got one in the third floor.
Okay 4.0
Pros: The hotel was clean, friendly staff, helpful staff, and not bad for the price.
Cons: The pictures were not the same as what we were expecting. The location said it was super close to The Zoo as we thought it was. Housekeeping did not come by once in our weekend stay. They did however come right away when an alarm went off in an empty roo
Poor 1.0
Pros: The person at the front desk allowed me to leave and gave me a refund when we founf blood on our sheets.
Cons: I've stayed at this hotel numerous times, and it has NEVER been this filthy and unkept.We found blood on our sheets, mildew, large, black sloppy stains in the carpet. Please do not be fooled. This is not longer the 7.0-rated hotel it once was.
Poor 1.0
Cons: Did not stay because of the 100 dollar deposit they wanted but still got charged for it
Mediocre 2.0
Pros: Cheap
Cons: Very dirty. Too many homeless people.
Good 6.0
Pros: The location
Cons: The first room they gave me already had someone in it which was freaky. I wasn't a fan of that.
Poor 1.0
Pros: Location
Cons: Staff was rude and don't and housekeepers are rude and lie
Good 6.0
Pros: Location quiet
Cons: It was ok
Okay 5.4
Pros: The staff was very nice and helpful!
Cons: The shower was broken and the sheets were dirty and stained.
Mediocre 3.0
Pros: The water pressure and hot water in the shower.
Cons: Front desk morning lady called my room early in the morning, we were asleep. Started fussing that someone saw us smoking outside our too. We don't smoke. Had to be someone else. Was very upset about that! Won't be back...ever! Bed uncomfortable. Etc...
Mediocre 3.0
Pros: guy at front desk was polite
Cons: No air in room and 100 degrees outside
Mediocre 3.0
Pros: The cable
Cons: The night person could be friendlier, rooms need cleaned especially window and bathroom.
Okay 4.0
Pros: Hotel was overcrowded and noisy.
Cons: No fitness room.
Excellent 10.0
Pros: The breakfast they served was amazing.. It had all the fixings!!!
Cons: We had no complaints.
Good 6.0
Pros: Free actual breKfast, not just a pop tart, it’s close to a shopping center for items you might need or food, and the parking lot is safely lit.
Cons: Wish the beds were more comfortable, they were ok, the Sheets were clean, but the tub had hair in it. Not unclean, just random.
Okay 4.8
Pros: The bed
Cons: I reserved 3 rooms for 2 days. I needed to cancel a room because one of the 3 group members couldn't make it. However, I had to cancel and rebook, which doubled the room price. So I kept the original 3 rooms because it was cheaper and found someone to take the 3rd room. I found a cockroach in my room. one of the other rooms found dog poop. Never staying there again.
Excellent 10.0
Pros: Clean room, large bathroom close to highway. Great location.
Cons: Ice machine in poor location. Possibly move to main floor.
Okay 5.4
Cons: Did not like outdoor entrances to the rooms. There were some people hanging around that made me uncomfortable.
Excellent 10.0
Pros: Great hotel, soft comfortable beds
Cons: Towels are not big enough for the average person
Excellent 8.0
Pros: Very close to several great restaurants.
Excellent 8.5
Pros: Great value for the cost. Very clean, and quite.
Cons: The outdoor access to the rooms allows for smoking on the balcony. I'm not a smoker, and didn't like having to walk through other peoples smoke.
Excellent 10.0
Pros: The bed was very comfortable and the room was very clean! The staff were super friendly and helpful.
Cons: The continental breakfast was bare minimum.
Excellent 8.0
Cons: Only negative about the stay was the curtains don't close so the lights outside shine in all night long. Also the cleaning people try to come in at 9am when you're still asleep.
Good 6.0
Pros: nice staff,pool
Cons: poor breakfast,older rooms that need some work,small bath rooms
Good 7.7
Cons: Cheep non caring breakfast.
Excellent 8.0
Pros: The staff and crew were nice.
Cons: I do not like that the bathrooms didn't have a ventilation duct.
Excellent 9.7
Pros: We were driving from Austin to New York and stopped here for the night. It was very clean and comfortable. Staff was great and friendly. The breakfast area didn't have that many options, however, it was better then others I have stayed at that cost more. We will be staying here on our way back!
Excellent 8.0
Pros: comfortable, quiet, and clean. Very friendly staff.
Okay 5.7
Pros: The bed was comfy. For the price, I guess it ain't so bad.
Cons: Ok first of all, we stayed on the second floor and it felt like it was moving like crazy. The bathtub and tile looked dirty and outdated. The breakfast sucked and if u look behind the front desk, the back where the cleaning crew comes in and out is outragesly dirty. It's horrible. The owner should do something about that.
Good 7.4
Pros: Met my needs,location was good,bed was comfortable.
Cons: Breakfast was missing some items
Good 6.8
Pros: The clerk who checked us in wasn't friendly, but other staff was friendly. Room was clean for the most part. Breakfast was okay. I would stay again for the price we paid through Kayak
Cons: Check in clerk and cheap towels
Good 7.7
Pros: Price.
Cons: Breakfast
Good 6.2
Pros: We liked the pool a lot. Also the wi-fi worked great.
Cons: The rooms were small and not very new. The bathroom was very small and had no fan. The room seemed clean but we found a cigar by the bed. Housekeeping came the first day but did not return on the second day. There was also an apparent shortage of towels.
Good 7.7
Pros: King bed was very comfortable and the bathroom was nice and clean
Cons: Missed out on breakfast because out ended at 9. A hot breakfast is definitely a plus when looking for a hotel to stay at. A breakfast ending at 10 is ideal.
Mediocre 2.5
Pros: The price but you get what u pay for
Cons: It was dirty, you could see dirt on the walls, bathroom floor was sticky and hair in the bathtub. The elevator looked as if it has not been cleaned in 10 years. Honestly discusting.
Mediocre 3.7
Pros: Nothing
Cons: Room wasn't booked when arrived at hotel. Called previously to notify I would getting in a bit late due to a delayed flight. Just horrible experience overall
Mediocre 3.4
Pros: However there were a few things that were good. The bed was comfortable and blankets were comfortable, and I had full control of the air because I like my hotel rooms cold. I purchased my ticket through Kayak.com and got a better deal, so for the price, the hotel wasn't too bad. I
Cons: I went on a road trip with my sister and we stayed at Days Inn. Check in is kind of late in my opinion. It was at 3pm. I had actually booked a room and payed online about a month and a half in advance, on the paper it says that check in was at 11am. So that messed up our whole day. The staff was a little rude as well which I really did not appreciate. When we finally got to our room it smelled really bad! This is a smoke-free hotel and it smelled like smoke and mouth wash. We actually had to open the door and air it out. It took like 2 hours for the smell to go away. The towels in the room were damp and the bathroom was really small. Online it said there was no microwave and there was no mini fridge. We would have saved money by buying food and heating it in the microwave for our meals. So when we got there and saw it we were very surprised and a little irritated. As two college students we try and save money by doing the little things like that. They need to update their website if the microwave and fridge is there.I was a little disappointed with breakfast. They had cereal, different kinds of bread, and a waffle maker. They had oranges that had some green on them, and they had microwavable omelets and thats it. It was also a very small area so people were tripping on each other, there were long lines, and we had to take out food back to our room because there was no place to sit.Disappointing. I was going to stay here again in the summer for 2 nights for a ROADTRIP I was taking with my brother but decided to find a diffrent hotel. I don't recommend this hotel.
Mediocre 2.0
Pros: Leaving
Cons: I didn't appreciate the hotel not having my reservation from Kayak, then charging me for a room after Kayak had already charged me. Third shift is clearly not for the intelligent.
Good 6.0
Pros: The beds were very comfortable
Cons: We booked for four and got towels for two. Went to the desk and was told have to wait for the cleaning crew in an hour. Older room and not very clean
Days Inn by Wyndham Chattanooga/Hamilton Place - Chattanooga
Rated no. 13
7.7
Good 7.7
Based on 2,423 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
4.0
Location
8.5
Overall
7.0
Overall 7.6 Good
Based on 315 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
4.0
Location
8.5
Overall
7.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.9
Comfort
7.7
Location
8.2
Services
7.2
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Location
8.7
Services
7.7
Staff
8.4
Cleanliness
8.3
Comfort
8.5
Location
9.0
Services
8.2
Staff
9.1
Cleanliness
7.9
Comfort
7.7
Location
8.8
Overall
10.0
Services
7.5
Cleanliness
7.9
Comfort
7.7
Location
8.2
Services
7.3
Staff
7.6

Good 6.0
Pros: Location and price
Cons: Rude staff, only two towels for four people, mildew, broken toilet paper hodler
Excellent 9.0
Pros: Love the beds super comfortable and the room we were in was so clean and the staff was nice
Cons: I didnt like the fact that i had to look at 3 differnt rooms because the first one i went into was in preety rough shape needed to be updated badly and the 2nd one smelled like mildew and wet carpet then 3rd one was perfect no issues at all the only other complant i have is the toliet in the room set way to low for anyone i almost fell in the floor every time i went to the rest room
Poor 1.0
Pros: The only thing was it was close to were we needed to be.
Cons: 1st room had a horrible mildew smell moved us to the 2nd room which was barebale but honestly not much better. Desk clerk that checked us in was very nice and check out went well. I wouldn't want to stay again.
Excellent 10.0
Pros: Accommodating staff. Excellent housekeeping staff!
Cons: No.
Excellent 8.0
Pros: Close to EVERYTHING
Okay 5.0
Pros: Bed was pretty comfortable ,
Cons: Mostly, the bathroom..no vent in bathroom,dirty on one side of toilet (floor area) ,towel rack fell apart when lifted picking up a wash cloth but I put it back.light above mirror was partially working..appears to be a little mold to left of Towel rack on wall.....pillows need changed out
Excellent 8.0
Cons: While they advertise a hot breakfast due to COVID-19 concerns they provided a bagged breakfast consisting of a fruit cup, breakfast bar and bottle of water which does not constitute a hot breakfast.
Excellent 8.0
Pros: Friendly and professional staff.
Cons: No.
Okay 4.0
Pros: Close to highway
Cons: Be specific as to what items of this hotel have been effected by COVID! Website touts ¿hot buffet breakfast¿. This was a main consideration for our stay here. We find muffins in a bag¿COMPLETELY UNACCEPTABLE. Update your website with the specific ameni
Excellent 9.0
Pros: The nice very tall older man checking me in! Great personality! Clean motel.
Cons: The AC kept freezing up in room 200. Not so comfortable while trying to sleep. Other than that, very decent place to stay.
Excellent 10.0
Great hotel at a great rate!
Mediocre 3.0
Pros: Convenient location
Cons: Disappointed overall. Advertised breakfast was embarrassing. Other occupants were extremely noisy (until well after 2 am). Super small "service" elevator was only way to get to 4th floor. Not at all what I'd have expected for the price.
Okay 5.0
Pros: The location was very good
Cons: The room was clean, but the rest of hotel wasn't clean. Elevator, hall should have been cleaned better.
Okay 5.0
Pros: The hotel lobby looked nice. Outside looked nice. Felt safe. Good customers in lobby.
Cons: Room was okay, but the toilet was wobbly and water leaking out. When I told the front desk, they recorded it, but she seemed to imply that corporate simply did not care. They laid off maintenance engineer and were just trying to make do.
Good 7.0
Pros: Comfortable bedding
Cons: NA
Poor 1.0
Pros: Nothing I left and found another hotel
Cons: Everything. Lines were long to get checked in. Elevator didn’t work, room was not clean and overall hotel was old and dirty
Excellent 8.0
Pros: Price
Cons: Older hotel and rooms are dated
Okay 5.0
Cons: I saw bugs in the bathroom.
Mediocre 3.0
Pros: Location
Cons: Did not like the layout. The rooms all faced the lobby and it was to noisy. First room we checked into had a smoke detector beeping so asked for a new room. The bed was very uncomfortable and should be replaced. Not a good property
Poor 1.0
Pros: room was nice, clean
Cons: front desk staff, lady with brown hair and glasses works afternoons is unprofessional, rude, cussing at guest, does not represent your business well.
Excellent 10.0
Pros: VERY QUIET, GOOD TYPE OF PEOPLE. VERY COMFORTABLE bed !
Cons: Curtains did not close all the way. If you're trying to sleep from morning to around 2:00 pm you got Sun beaming through. !
Excellent 8.0
Pros: Location was great, staff was incredibly friendly under extraordinary circumstances, that included no computerized reservation systems, working either their phone or paper notes.
Cons: I stayed at this hotel because of not having power at my home following tornadoes here in Chattanooga. When choosing the hotel, one of the important criteria upon which I made my choice was the availability of free Wi-Fi. Turns out there wasn’t any
Excellent 10.0
Pros: Cleanliness and comfortable beds
Okay 5.0
Pros: room was clean
Cons: We have stayed in this hotel before, and overall condition keeps going downhill. Key card activated lock on side entrance door was broken, so hotel was not secure. We probably will not stay in this hotel again.
Okay 4.0
Pros: Room amenities and cleanliness. Spacious bathroom that provided adequate counter top area for toiletries.
Cons: Front desk clerk was not customer friendly. Coded my room key in error and it wouldn't operate the lock. Re-coded the key card; however, the room was already occupied! Current occupant and I both confronted clerk. He reassigned room with no apologies.
Excellent 10.0
Pros: Loved everything about this hotel.
Cons: No
Excellent 9.0
Pros: Easy access to interstate, but relatively quite area without noisy traffic.
Good 7.0
Pros: Good breakfast
Cons: Called maintenance for a knob on the AC but never got it fixed during my stay there. Told front desk twice. Trash was not emptied properly. Needed a channel list for the TV
Good 7.0
Cons: The bathroom had a leak in the ceiling from the room above and leaked onto the commode - that was not fun!!
Poor 1.0
Pros: bed was comfortable, breakfast was okay
Cons: Walls were paper thin. During the night, we heard kids crying, people fighting and doors slamming. The heater banged on and off all night and wouldn't shut off. The fridge made a constant buzzing sound. Worse night of not sleeping in my whole life.
Good 6.0
Pros: Proximity to airport.
Cons: Parking was pretty annoying. You have to park in a garage-type structure and then walk around the building to check in, but there are no sidewalks, so you have to dodge getting hit by cars ripping around blind corners while dragging your luggage.
Okay 4.2
Pros: Convenience to the highway.
Cons: Needs major update and attention. Furniture broken, beds springs worn out, mold spots all over bathroom.
Comfort Inn & Suites - Chattanooga
Rated no. 14
7.6
Good 7.6
Based on 315 reviews
Details
Reviews

Cleanliness
6.5
Comfort
6.6
Facilities
4.6
Location
7.0
Overall
6.1
Overall 6.2 Good
Based on 348 reviews
Cleanliness
6.5
Comfort
6.6
Facilities
4.6
Location
7.0
Overall
6.1
Cleanliness
5.5
Comfort
5.8
Location
7.3
Services
5.9
Staff
6.4
Cleanliness
6.6
Comfort
5.0
Facilities
6.0
Location
7.3
Overall
6.0
Cleanliness
7.0
Comfort
6.5
Location
7.2
Overall
8.5
Services
6.5
Cleanliness
5.1
Comfort
5.0
Facilities
2.0
Location
5.4
Overall
2.0
Cleanliness
6.7
Comfort
7.0
Location
7.0
Services
6.6
Staff
8.0
Cleanliness
6.4
Comfort
6.3
Location
7.0
Services
6.3
Staff
7.3

Excellent 10.0
Pros: I loved the price and location
Cons: I didn't like that the staff was hard to reach on the weekend
Okay 5.0
Pros: The room was what I expected it to look like.
Cons: not being compensated for 2 nights; Aug. 6/7 there was a huge disturbance from around 1:30AM-6AM police were finally called my husband and me had to get up for work between 5AM-6AM and we had a storm and we went without power until the next morning lights came on about 3:45AM and back off before 7AM, I don't know when they came back on because I had to leave for work.
Excellent 8.0
Pros: The room was clean and kept up very well.
Cons: Everything was ok for now, we had all the essentials.
Excellent 10.0
Pros: Everything
Cons: Great place to stay and best staff ever
Mediocre 2.0
Pros: Location
Cons: Pillows were soft and only two No amenities such as coffee No shampoo or soap
Mediocre 2.0
Pros: Location.
Cons: The floor carpet was disgustingly dirty and the room was infested with cockroaches of all sizes. Those two problems ruined our stay. Also, the breakfast was a joke.
Mediocre 3.0
Pros: Checkin was easy. The young lady, Reesea(sp) was friendly and helpful. The bathroom in our room was remodeled, pity they didn't do the whole room. The room had a fridge, microwave, stove.
Cons: No elevator. The exterior grounds/stairwell was dirty with trash and cigarettes butts. The furniture in our room looked like discarded furniture collected from the side of the road. No ice machine on the grounds. The bed wasn't comfy. Flat pillows. Our non-smoking room smelled like a smoking room. Check out was a nightmare! There was no one at the front desk at 7am and we had to leave. We called customer service and was told to leave our room key cards on the desk which is easily accessible by anyone. We refused as those cards have our credit card information. Wasn't happy with that at all. We were told front desk opens at 7am and it is on the door of the lobby yet no one was there. My suggestion is if you want to recycle key cards, have a drop box for room key cards if staff can't make it to work on time. We advised the customer service representative we will dispute any charge on our credit card as it pertains to checking out.
Mediocre 3.0
Pros: Seemed safe
Cons: Smelled really bad. Bed was just ok.
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING
Poor 1.0
Pros: it was relatively clean and neat
Cons: difficult to get to from highway. This was probably the poorest construction of a building I had ever seen. Walls were so thin we could hear noise from multiple rooms. Everything about this hotel was cheap. Felt like $---was too much !!
Poor 1.0
Pros: nothing
Good 7.0
Pros: staff was kind. room was comfortable
Cons: they took a $100 deposit and never gave it back.
Good 6.8
kitchenette had no utensils. not even a coffee maker. staff was excellent and the room was clean
Excellent 10.0
Love it here! The staff is amazing and the rooms along with outside is always clean. No bugs at all. Overall this hotel is a PLUS
Excellent 9.0
Pros: very nice woman at the front office, gave me a room 1st floor by office
Cons: all was well, normal hotel
Excellent 8.0
In our room, the door on the refrigerator needed to be right hand not left hand. We put out a bag of trash it stayed for a day and a half before being picked up. The kitchen area back flash needed to be repaired. Overall we enjoyed our 5 day stay. The bed linening was very clean.
Good 6.0
Pros: The service of the office clerk to fix the problem with our first room.
Cons: The first room we got was HORRIBLE. It smelled of smoke (and was supposed to be a non-smoking room), and was filthy. Fortunately the office clerk went out of her way to make sure we ended up with a good room. Had no problem from there on out.
Poor 1.0
Cons: The room was filthy dirty we cleaned the tub so my girlfriend could take a bath that was the reason we got the room to begin with she took a bath and we were out of there in less than 2 hours would be nice to get a refund
Mediocre 2.0
Pros: Great staff awesome people!
Cons: The room has roaches and is disgusting.
Excellent 10.0
Pros: Good job
Cons: No.....it was an excellent job done
Excellent 10.0
Pros:  
Cons:  
Good 6.0
Pros: little kitchenette, good size room, upgraded bath, quiet and off the beaten path.
Cons: The pillows were awful, the TV should be mounted so I can watch it in bed. the recliner chair was broken
Good 6.0
Pros: The room smelled like stale cigarette smoke
Good 6.0
Pros: I like it was close to my church home include area restaurants.
Cons: I didn't like housekeeping haft cleaning.
Excellent 10.0
Pros: I love the area also top floor.
Cons: Enjoyed.
Poor 1.0
Pros: Nice staff
Cons: Dirty carpet, smell of marijuana, seemed unsafe
Okay 5.0
Pros: I like the locations area also cleaned
Cons: I didn't like bugs on the wall .I 00had to hit the bug with my shoe. They never had bugs but spiders normally sometime.It was kind loud talk upstairs.
Mediocre 3.0
Pros: Front desk clerk checking me in was very friendly. Bed and pillows were pretty comfortable.
Cons: My room smelled like cigarette smoke. Sheets had stains. No airport shuttle despite having airport in their name.
Excellent 10.0
Pros: Friendly staff
Cons: They have some critter issues
Mediocre 3.0
Pros: Beds are comfortable
Cons: There were roaches in the kitchen area and the bathroom. The Breakfast only had coffee. They wouldn’t restock the granola bars, muffins, or oatmeal. Their excuse was they were on reorder for everyday I was there, when they could of ran to the stor
Excellent 8.0
Pros: The location is very convenient.
Poor 1.0
Pros: Nothing everyone of the employees and people staying are on meth and heroin housekeepers also place is a mess
Cons: Everything
Excellent 9.0
Pros: Friendly people
Cons: No
Excellent 9.0
Pros: Clean everyone is very nice
Cons: Nothing love everything
Poor 1.0
Pros: Horrible shady hotel! There were people smoking and drinking everywhere. Bad environment!
Cons: Did not like anything at all!
Good 7.0
Pros: Nice and quiet
Poor 1.0
Pros: My husband and I have been staying here the past couple of weeks and the hotel isn't horrible. Just not worth the price.
Cons: Rude & (Somewhat) inattentive staff Dirty Didn't provide what was expected.
Good 7.0
Pros: The employees. They are helpful and willing to work with you to take care of any problem you may have.
Cons: There are some sketchy people here and there. Not sure that some of them are even staying in the hotel. The maintenance man is good with security though. He throws people out that are causing problems.
Excellent 8.0
Pros: close to hospital and airport. Within our budget range and felt it was a safe area. Beds were comfortable and clean.
Cons: no
Poor 1.0
Pros: NOTHING
Cons: ROACHES FILTH THIS IS VERY SAD
Mediocre 3.0
Pros: I like sleep in bed comfortable fix rest cleaning.
Cons: I didn't like under cleaning stayed the was not clean.
Excellent 10.0
Pros: The staff and management are amazing they go above and beyond to help and make u feel at home!!!! Thank you ladies 😘
Poor 1.0
Pros: Nothing, it was dirty! Dirty Socks under the bed, dead bugs laying on the carpet, a worm in the shower and a roach climbing the shower curtain. I TOLD LADY BEHIND THE DESK AT CHECK OUT, ALL SHE SAID WAS, SORRY. IT WAS NASTY, KITCHEN AND REFRIGERATOR.
Cons: nasty!
Mediocre 3.0
Pros: The price of the room.
Cons: The staff member took so long to open the door to check us in. She came to the front barefoot and did not care that we were out there in the cold. Room smelt damp upon arrival. Portable heater blaring. Trip cut short due to roaches
Good 6.0
Pros: Price. Reasonably clean.
Cons: The false advertising. They shouldn’t be able to say they have breakfast based on what they have. Also under ameneties it says “pet friendly” but they tried to charge me $25.
Okay 5.0
Pros: It was pretty quiet
Cons: The people that was around sometimes people being dropped off and the office was closed they need a contact available
Good 6.0
Pros: Pet friendly room
Cons: No TV in the room
Mediocre 2.0
Pros: Staff was very helpful.
Cons: Where to start? Room smelled like an ash tray and it seemed liked there was a cigarette convention in town as there were no lie 10 people on my floor smoking right outside their room. The room itself was drab and complete with stains. Yuck!
Mediocre 2.0
Pros: Cheap, but still not worth the money.
Cons: Thoroughly infested with bedbugs and roaches. HUGE roaches. They were even crawling around on the sidewalk. Room type I reserved was unavailable because of damage. Poor location. I slept in my car, in a different parking lot. Stay away!!
Good 7.0
Pros: Cleaning
Okay 5.0
Pros: Cheap
Okay 4.0
Pros: The price and location were good.
Cons: We are non-smokers and they gave us a smoking room. Said the hotel was full and didn't have anything else to give us. We were there by 4pm so I was rather skeptical about that claim. The room was dirty and the carpet was stained and filthy.
Mediocre 3.0
Pros: Inexpensive.
Cons: Smelled like fish, dirty, bad location, put me in a room that someone else was already in and smelled like someone was smoking.
Okay 4.0
Pros: the nicest employee! The price! I've always loved the Extended Stays I've stayed at in the past.
Cons: Drug paraphernalia was left in the room once again. We brought it to one of the rude girls attention at the front desk, and all she said "well there are crazy people that stay here".
Okay 5.0
Pros: Not much. Staff was friendly, bathroom smelled of urine. Only 1 roll of toilet paper, enough towels for one person only. It did what I booked the room for, to sleep.
Cons: Although I know it is an extended stay hotel, there seemed to be quite a few unsavory people there. The advertising of free breakfast is a farce (coffee and granola bar).
Okay 5.0
Pros: Nice clean bed.
Cons: The room we stayed in needed quite a bit of maintenance.
Okay 5.0
Pros:  
Okay 5.0
Pros: The location of the hotel was the best.
Cons: The plumbing was horrible. The sink and shower did not drain and the toilet would not completely flush.
Okay 4.0
Pros: Very close to airport.
Cons: The room had roaches also the toilet was filled with human waste .
Mediocre 2.5
Pros: then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there.
Cons: We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
Okay 4.0
Pros: person at desk was friendly and helpful. Did not make up for the rest
Cons: roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
Extended Stay America Suites - Chattanooga - Airport - Chattanooga
Rated no. 15
6.2
Good 6.2
Based on 348 reviews
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