Pros: Staff was amazingCons: Honestly nothing, it was super easy, efficient and fast
10.0 Excellent29 May 2021
Pros: The Enterprise staff was efficient, polite, competent, professional.Cons: Maintaining the standard is always a solid objective and worth recognizing.
6.0 Good25 May 2021
Pros: While most rental car agencies in Albuquerque had no cars available, this site did. The staff at the pickup location were acceptable in handling renting a car with some concerns; at drop off they were very courteous.Cons: full tank of gas, windshield without damage, tire warning indicator not giving a false warning
8.0 Excellent17 May 2021
Pros: Staff at the correct office were great, competent, courteous and helpful.Cons: Car rented in conjunction with travel. Assumption was that it was airport office of Enterprise where car would be acquired. It wasn’t. Had to Uber to city to get car.
8.0 Excellent19 Apr 2021
Pros: Great staff and support personnelCons: I confused rental site. Instead of airport I accidentally chose downtown. Downtown did not let me have the full size sedan I wanted due to lack of supply at the airport and authorized only a mid sized van which I accepted with disappointment.
2.0 Mediocre30 Mar 2021
Pros: Staff was friendlyCons: HAVE A CAR. Kayak said they had cars... they did NOT.
10.0 Excellent2 Feb 2021
Cons: It was one of the best car rental experiences I've had recently. Fast and thorough.
5.2 Okay12 Oct 2020
Pros: Nice truckCons: Price not what was given at booking
7.2 Good11 Oct 2020
Pros: The guy who helped me check in and out was EXCEPTIONAL.Cons: First time I ever traveled when cars were so hard to get.
2.0 Mediocre10 Aug 2020
Pros: The supervisor trying to do his best with the situationCons: Provide the total of the rental with all the fees that were going to be associated with the rental. I did use my rental because of the hidden fees that brought the total over a $1000 dollars and it needing to be on a credit card.
Pros: They did upgrade me because the thought the car I had would have a hard time going over mountain passesCons: I can't think of anything.
4.0 Okay15 Jun 2021
Pros: We received the type of car that we expected. Drop-off was super quick and easy.Cons: The rental process took well over an hour. Once we received the car, it was dirty. There were potato chips all over floorboard, a bag of opened Gold fish in the console. There was less than half a tank of gas. We cleaned the windshield one time and then the windshield cleaning fluid was empty. Despite being promised by "Dirk" that we would not be charged for bringing the car back with less than a full gas tank, we were charged. When this was discovered, I was on phone hold for 30 minutes to correct the error. Fortunately, there was a note on our record of Dirk's promise and a refund was processed. Will see how long it actually takes to refund the overcharge. This was the least pleasant rental experience I have ever had with a well-known company.
10.0 Excellent13 Jun 2021
Pros: quick to rent and returnCons: windows could have been clean inside
4.0 Okay13 Apr 2021
Pros: The fellow at pickup could not have been more friendly and helpful. I have no issue with him.Cons: 1st. There was no mention during the online booking of the car that the rental location was not at the airport, despite my flight booking. I took the shuttle from the airport to the car rental center only to be told that my pickup location was a $30 cab ride away.1 1/2 hours would have been saved. 2nd.The car itself was miserable to drive. The alignment was so bad it wouldn't hold the road, it stunk of smoke, and there was an orange abandoned vehicle sticker on the drivers window obstructing view. For some reason I had trouble maintaining an even highway speed and the cruise didn't work. It made my 2 hour drive feel like 5. Driving this car was a white knuckle experience.
2.0 Mediocre13 Apr 2021
Pros: There was nothing I liked about this experience. Such a bad experience.Cons: They made a reservation for 12pm for a location that closed... at 12pm. The guy was still there and informed me that they “have been trying to get this changed for sometime” and did nothing to help us. We had to get a ride to another location and they tried to charge us more than double the reservation price. When I asked to speak to the manger on site, I was told that it would be 3-4hrs before she could speak with us. I spent literally hours on the phone with National. When we finally did get the car, they gave us the wrong car and didn’t tell us. When I called to tell them they gave us the wrong car, they directed me to a new location to pick up the right car. Upon arriving at the new location the person on site told me that he “didn’t know why they told us that, I don’t have any cars to give you”. No one at any of these locations were apologetic or tried to help us figure anything out. National ended up giving us a $100 credit which isn’t really that much (IMO) for how much time I spent dealing with this nightmare.
8.0 Excellent20 Feb 2021
Pros: Car was great, if a bit beat up. I appreciated the rep finding me an AWD vehicle in case of poor weather conditions.Cons: The front seats were a mess, clean, but battered. Not what I expect from a rental, more what I expect borrowing a friend's car.
2.0 Mediocre15 Feb 2021
Cons: You did not mention that car had added charges based on mileage. I ended up canceling and felt tricked into it. Not fair
Pros: The ABQ airport only has one rep that covers 5 different companies. It would have been nice to know before hand that hertz was coving the dollar rentals.
10.0 Excellent16 Dec 2020
Pros: We had a great experience. The staff was very friendly. Pick up and Drop off were extremely easy. The value couldn't be beat....we would use them again next time we fly somewhere!!
5.6 Okay17 Nov 2020
Pros: Staff friendlyCons: Had to wait for car. Got a truck not a car
2.0 Mediocre26 Apr 2020
Pros: Trip was cancelled due to the pandemic. The cancellation process was terrible and stressful. Having to wait until 3 days prior to arrival in light of this pandemic was awful
10.0 Excellent5 Aug 2019
Pros: Easy and nice car.Cons: Nothing
10.0 Excellent19 May 2019
Pros: The Mustang GT is a beautiful car and rate was greatCons: Nothing
2.0 Mediocre28 Oct 2018
No goodPros: NothingCons: Didn’t need it
9.6 Excellent27 Aug 2018
Clean- Newer CarPros: Everything was great on our trip, the car was clean. The pickup counter talked me into a prepaid fuel. I shouldn't have done this. I only used half a tank. When we went to return the car the attendant took us straight to the airport. Very nice service.
8.8 Excellent8 Aug 2018
had a problem with the carPros: The second car we had was fine -- not as nice as the first, but it worked and got us there. We had a problem with the first car (tire pressure warning light), but after some protests on our part (They couldn't figure out how to start the time for our new car -- they kept the original time we picked up the first car that was faulty!), they finally deducted $15 from our overall charge to compensate for additional time. Wish we'd gotten as nice a car as our first for our replacement, but at least it worked.Cons: A few miles away from the rental agency, a warning light went on and we had to go back to the airport to trade it in. It was very difficult to figure out how to do that. (I found it hard to believe this had never happened before.) We finally got another car but no one could figure out how to clock the new time out for the rental car (so we wouldn't be charged for the hour plus we had spent dealing with replacing the car). However, our insistence prompted the manager to finally take $15 off of the total price to compensate us.
10.0 Excellent9 Jun 2018
Pros: Everything went smoothly. good customer service both the beginning and the end.
Pros: Friendly but the website was wrong. They do not do same day rentals. Very MisleadingCons: Not take a reservation they will not honor.
6.0 Good27 May 2021
Pros: Great mileage on car.Cons: Hard sell on upsells.
2.0 Mediocre23 May 2021
Cons: Had to cancel the rental, with a lot of hassle because the rental counter was not open late enough. Staff to change rental was not helpful. not able to contact the local desk directly, which was a pain!!! will not be renting with you again
8.0 Excellent18 Mar 2021
Pros: staff very friendly and helpful, made the process very quick and didn't waste any time.Cons: the only major issue was that one of the tires of the car was severely underpressurized, and I noticed this several hours into my trip - had I not taken care of it myself, the trip could have been held up by a flat or even worse an accident could have occurred.
8.0 Excellent18 Nov 2020
Pros: Staff was friendly and helpful.Cons: Staff doesn't need to upsell so hard! The size I reserved was fine. I didn't need a bigger car!
8.0 Excellent14 Nov 2020
Cons: No one was available to check my car out or in so I was unable to make note of the dent in the door or the burn hole in the passenger seat.
6.0 Good9 Sep 2020
Pros: Quick to get outCons: Still have not received a receipt...
10.0 Excellent11 Jul 2020
Pros: Service was spot on!
2.4 Mediocre16 Mar 2020
Cons: Hidden charges. Cost was tripled. Will never use Thrifty again! Good luck trying to talk to a human.
Cons: They charged me over $200 for gas, when I returned the car fully fueled. In corresponding with them they said they would refund some of the money. I haven't seen a cent!
6.8 Good10 Dec 2019
Pros: Car was clean and drop off easy.Cons: They push the fuel option without explaining that you are charged for a full tank of gas regardless of what's in the car when you return, plus it appear that you are then charged taxes on this. Yes, the details are in the contract, but they carefully avoid explaining it. Never do that again. Also, they are less than candid about the insurance option, which probably leads most people to accept the "basic" plan not realizing that it adds dramatically to the cost. I believe that they do these things intentionally and many people end up paying much more than they anticipated. I probably won't use this company again.
6.0 Good27 Nov 2019
Pros: Loved the staff in the morning when we ultimately picked up our car!Cons: When we arrived approximately 3 minutes before closing time, with a reservation, the desk was closed. We were forced to hire an Uber that night and again in the morning to return and get our car. Two other parties also arrived when we did.
5.2 Okay12 Nov 2019
Pros: Price was ok.Cons: Have the size of car I reserved available. Have more staff so the wait is shorter.
6.8 Good23 Sep 2019
Pros: The pick-up was horrible due to the hour and 18-minute wait. Other than that, the agent was competent & helpful, the car was fine, and the drop-off was as well.Cons: The pick-up was horrible. One person at the desk with a dozen customers on line. (It's not as if Advantage didn't know how many reservations they had that afternoon.) I waited an hour and 18 minutes (I timed it) to be served. No more Advantage for me.
6.4 Good19 Sep 2019
Cons: I made the reservation but upon pick up, there were no cars available. They were overbooked by at least 15 cars.
10.0 Excellent19 Aug 2019
6.0 Good18 Aug 2019
Pros: Free upgrade, nice staffCons: Car not really clean, unexpected cost.
2.0 Mediocre11 Aug 2019
Cons: There was a line to get the car which would have taken a minimum of thirty minutes probably an hour to clear. We found another car with Payless.
4.0 Okay11 Jul 2019
Pros: Prices weren’t as advertised onlineCons: Honest pricing
Pros: The first car we got had a malfunction. We had to switch cars at a different location - Santa Fe airport where Bernard Doo-Kingue was excellent and extremely helpful - the only nice part of our experienceCons: One way rental so we were forced into Hertz. This is not the old Hertz but a new one comparable to Rent-A-Wreck. They didnt have the car we ordered and gave us a smaller one in ABQ. The first car they did give us handled poorly and would frequently light up "MALFUNCTION" on the dash. The lady in the in-town office of Hertz in Santa Fe was grumpy and totally useless. We had to drive out to the airport where we did have a good experience. There was no one in the drop off office in Colorado springs so we had to go find the inside counter to return the car. PLEASE NOTE THEY INSIST UPON $13.50 PER DAY FOR AN ADDITIONAL DRIVER. ALSO the bill came out different that we expected. So overall I'd stay away from Hertz unless you have to.
1.9 Horrible23 Jun 2021
2.0 Mediocre16 Jun 2021
Pros: They did not have a car for me.Cons: They did not have a car for me.
8.0 Excellent14 Jun 2021
Pros: yesCons: Low rear tire that I ultimately took to a shop for 20$ to fix -- piece of metal stuck in it. Probably not Hertz' fault but front right was also low at first...check your tires, people!
10.0 Excellent8 Jun 2021
Pros: Wonderful in every way. Cannot thank your people enough.Cons: A little "cheat sheet" card to be able to figure out the car's features such as mph to kmh, climate controls, more involved aspects of the radio -- without having to dig through the instruction manual.
8.0 Excellent11 May 2021
Pros: Yes he was quite helpful and was able to get me into the perfect full size.Cons: all was fine very nice with great follow through
4.0 Okay24 Apr 2021
Cons: I reserved a compact car and was given a 7 seat Voyager van as the only option at the cost in gas milage of probably 10 miles per gallon. With the driving I did, this added significantly to my trip cost. I tried to trade it out in 2 other cities and was told that there were no cars available
2.0 Mediocre19 Apr 2021
Pros: Drop off was easy.Cons: Be ready for a wait at the pick-up counter (1-hr) and have to listen to their up-sell 20 times for each person in front of you. Car had a slow tire leak which required filling up every couple days.
Alamo was greatPros: The return was quick & efficient. Gave us a minivan which was really clean. Employees were friendly.
10.0 Excellent26 Jun 2017
Good carPros: The Nissan Rogue was perfect for my family of 4. We put 1700 miles on that car going throughout the 4 corners. Was comfortable with all our luggage.
10.0 Excellent24 May 2017
Pros: Everything was great....smooth ride, great looks...loved the backup camera. Lots of options I wish I would have implemented.Cons: The only minor thing is that when I would get in, I had to bend my head way down to clear the door sill..... just the way the car is made. Otherwise, it was tops in my book.
2.0 Mediocre24 May 2017
Pros: nothingCons: nothing
10.0 Excellent27 Apr 2017
Couldn't ask for more!Pros: Check-in was easy. I signed up for a mid-sized SUV and was given a choice of a few on the lot. The car was extremely comfortable, great on gas and nicely equipped. The staff was friendly and answered any questions I had. Drop-off was equally as easy and only took minutes. Overall, I was very impressed with my Alamo experience!Cons: Can't think of anything I would change!
10.0 Excellent24 Apr 2017
Pros: They were great at the drop off. Easy process, no awkward interactions about our wreck, just good service.Cons: Nothing, no complaints.
9.6 Excellent23 Apr 2017
Pros: Everything was in order and ready to go as arranged-staff very courteous -vehicle was excellent and had no issues.
2.0 Mediocre15 Apr 2017
Horrible waste of a companyPros: They did not honor a reservation for a truck. Horrible service and tried to blame me for getting upset. I travel 40 weeks a year. Never again with this company. Management was helpless and useless.Cons: Horrible service
10.0 Excellent6 Apr 2017
Pros: In and Out was very quick and easy.
10.0 Excellent16 Mar 2017
Pros: Check in was excellent to return car. Gave us $50 credit for inconvenience because our windshield washer fluid ran out.
Pros: New Mexico was short on rental cars during Memorial Day weekend and I was a bit nervous when we had to rent from Budget because their reviews were the lowest. However, this was my best car rental experience by far. The customer service was amazing, the facility is in close proximity to the airport, the return process was a breeze. By far, this was one of my best rental experiences.
4.0 Okay11 May 2021
Pros: pick up parking not friendly drop off very friendly Agent tried to upgrade us telling us a Toyota would not make it up the mountains. car worked fine. Car was filthy inside and out
10.0 Excellent19 Apr 2021
Pros: Staff was very friendly and helpful, car was practically brand new and no cigarette smell!Cons: Can’t think of anything.
9.6 Excellent15 Jun 2020
Cons: Didnt have the car I picked
8.0 Excellent10 May 2020
Pros: The whole operation was very understaffed but the people I dealt with, particularly a young man in ABQ, were very helpful and polite. The drop-off was the same, the lot at DEN was closed, which made me nervous about missing my flight. There was no indication anywhere that I was to go to the Avis lot for drop-off. Again, nobody to explain anything but when the woman showed up, she was polite and helpful in a difficult situation for her.
6.8 Good3 Dec 2019
Pros: Friendly counter help. Reliable vehicleCons: I rented an SUV on line. When I got to rental place they had no SUV’s. Was given a minivan instead. Not what I had in mind for a winter weekend in the mountains.
7.6 Good13 Aug 2019
Pros: Friendly staff. Did the best they could.Cons: Did not get car I reserved. Car shortage, had to wait for car to come in. Not a smooth experience.
10.0 Excellent22 Apr 2019
Pros: Friendly and helpful people working the counter. The car was clean and great for our trip.
10.0 Excellent28 Nov 2018
Pros: Easy! We always go with Payless at the ABQ airport. No problems, great deal, and fast service.
Pros: Good staff, at both ends.Cons: Would have been nice to know the car was not being picked up at the airport. We had to Uber to the hotel and they had limited hours. Also I wanted the rental to be a drop off in Dallas. It didn't get done that way.
2.0 Mediocre12 Jun 2021
Cons: They could have had the car that I reserved. They gave car to someone else and we were stranded.
8.0 Excellent12 Jun 2021
Pros: I ended up liking the pickup truck I was given instead of the sedan I reserved.Cons: The pick up process was tedious, had to wait to get to the (singular) representative. Had to wait (late in the evening) to get rented vehicle!
10.0 Excellent6 Jun 2021
Pros: Staff at pickup and dropoff were courteous and quick - the whole process was simple.Cons: Having a sign in the hotel lobby to point out the counter location, which is down a long, dark hallway.
8.0 Excellent21 May 2021
Pros: ths atff was
10.0 Excellent18 May 2021
Pros: Efficient office, no hard sell, clean car, ready when I needed it.Cons: Nothing, this was a great rental experience.
10.0 Excellent16 May 2021
Cons: We reserved the car on one credit card and wanted to pay with another, a concept too difficult for the counter person to understand (on pickup). We got it resolved at drop off. LOVED the car (Ford Mustang convertible).
10.0 Excellent10 May 2021
Pros: Price, staff and ease of pickup and drop off of rental vehicle.Cons: Nothing.
Pros: Staff helpfulCons: Signage at Albuquerque airport and car rental center for EZ car rental was non-existent! They need to make some improvements and not assume that customers know that Advantage and EZ are associated. Also, the wait in line for the one agent was long....
2.0 Mediocre13 Nov 2019
Pros: Could not pickup car. Had credit card issue which was fixed but policy wouldn’t let them run card 3rd time. Cost me non refundable payment. Not happy at all!Cons: Never use them again. Not helpful. Went to dollar and they took care of me great!
7.6 Good16 Oct 2019
Pros: Staff was great. Quick pick-up and drop-off.Cons: The car was dirty inside and out, especially the windows.
2.0 Mediocre17 Sep 2019
Cons: My flight was cancelled and I did not make my car reservation within 24 hours so they cancelled reservation even though it was prepaid. Will never go through a third party again.
2.0 Mediocre14 Aug 2019
Pros: Nothing.Cons: They could be more upfront about their pricing. I recommend going with someone else that allows unlimited mileage included in their pricing. You may pay more upfront but in the long run you will save. Only having 250 miles per day isn’t worth it considering most people will have to drive beyond that
5.2 Okay6 Mar 2019
Cons: The vehicle I requested was not available and I had to take an up-charge for a larger vehicle. I was not happy with this, but it was the only option available to me as I was on vacation with 3 other adults depending on me to get them to our destination.
2.0 Mediocre23 Dec 2018
Cons: The ticket counter was closed once I got there and no provisions were made for a rental. Which left me looking for a vehicle at 12:30 in the morning. Fortunately one of your competitors was open and indicated this happens all of the time and was more than happy to better the price offer and upgrade the vehicle. I don’t think I’ll be using this service again.
4.4 Okay14 Sep 2018
No cars upon pickupCons: When I arrived at the car rental location, there were no cars, even though I had a reservation. I had to wait over an hour past my reservation to pick up my car (and the whole time they told me I should expect to wait even longer). The employees were not understanding about the situation, and upon drop off, they told me I was lucky to even get a car at all.
10.0 Excellent11 Sep 2018
Cons: Great. Very helpful.
6.0 Good1 Aug 2018
Cons: Had a slow leak in a tire so had to go back multiple times before getting a different car. Took several hours off my trip.
Never again!Pros: Select vehicle on the lotCons: When you book with kayak, National considers you a second-class citizen. They want you to buy their $28-a-day insurance. (Warning about loss of use fees.) They say the Alliance insurance bought through kayak is insufficient. They charge $15 a day to allow your spouse to drive. They upsell, upsell, upsell: class of car, insurance, etc. etc. I won't rent with them again, either directly or through a third-party website. Use Budget!
Advance Car And Truck Rental
1 location in Albuquerque
Advance Car And Truck Rental
Locations in Albuquerque
3400 University Blvd SE N, Albuquerque, Bernalillo County, New Mexico+1 505 242 6154
Driving in Albuquerque is the most convenient and effective way of getting to know the city, as all the major interest points are sprawled out. While you may prefer to walk in the Old Town area, a car is a must when exploring the rest of the city. Drive along the iconic Route 66 (or Central Ave), which cuts through the downtown area all the way to the university area. A car is also the perfect option for those looking to explore other destinations outside the city such as the Sandia Peak, which is located in the Sandia Mountains area, less than 20 miles from Albuquerque. New Mexico's capital, Santa Fe, is also a short hour’s ride away from Albuquerque.
All the big car hire agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Albuquerque International Sunport (ABQ)'s Car hire Center. There is a free shuttle bus service between the airport terminal building and the Car Rental Center, with shuttles departing every 5 minutes or so from the lane outside the first level of the terminal building. The shuttle service is handicap accessible.
Fender benders happen quite often in Albuquerque, so watch out for reckless drivers. The weather gets pretty rough in the winter, which means you must be extra careful when driving during this season as accidents often happen due to strong winds, snow, or black ice that has formed. The roads are also quite dark at night, so extra caution is required when night driving.
Although traffic is manageable in certain parts of the city, roads are all usually fairly busy throughout Albuquerque during peak hours -- so avoid rush hour traffic both in the morning (between 6 and 10 a.m.) and afternoon (between 3 and 7 p.m.). The worst commutes are for drivers heading to Albuquerque/East Albuquerque in the morning, and exiting that area in the afternoon. Traffic heading from the Rio Rancho area to East Albuquerque also tends to get congested during peak hours.
25% of our users found a car hire in Albuquerque for £28 or less
Book your car hire in Albuquerque at least 1 day before your trip in order to get a below-average price
Supplier choice car hires in Albuquerque are around 54% cheaper than other car types, on average
FAQs about car rentals in Albuquerque
Some car hire companies in Albuquerque which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Thrifty, Budget and Alamo
On average a hire car in Albuquerque costs £35 per day.
In the past 72 hours, the cheapest car hires were found at Budget (£91/day), Alamo (£96/day) and Thrifty (£99/day). In the last 72 hours the cheapest hire car price was found at Alamo 3400 University Blvd Se 87106-5607 (4 miles from the city centre).
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Albuquerque are Alamo (8.7, 278 reviews), Enterprise (8.4, 353 reviews), and Budget (7.8, 121 reviews).
The average price of fuel in Albuquerque is £2.53 per litre over the past 30 days. Filling up a tank of fuel costs between £30 and £40, depending on the car size.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Albuquerque.
A Economy car hire in Albuquerque costs £31 per day, on average.
A Intermediate car hire in Albuquerque costs £52 per day, on average.
A Premium car hire in Albuquerque costs £22 per day, on average.
In Albuquerque, cars are most frequently hired at Thrifty 3400 University Blvd Se (3 miles from city centre).
On average hiring a car in Albuquerque costs £247 per week (£35 per day).
On average a car hire in Albuquerque costs £1,057 per month (£35 per day).
If you want to cruise around the iconic desert surroundings, a spacious SUV would probably be the best option. If you're just driving around the city, an automatic economy car will do just fine.
The speed limit is usually 30 miles per hour in business or residential areas (with the exception of certain residential areas that demand a lower limit, in which case the speed limit signs will be posted), 55 miles per hour on public highways, and 75 miles per hour on rural interstate highways.
The average petrol prices in Albuquerque are approximately $2.31 per gallon. Lower prices can range anywhere between $1.99 and $2.09 per gallon. Because stations can get pretty busy on weekends, try to fill up during the week. Try to fill up the tank early in the morning or late in the evening, and avoid doing so in the weekends or on Thursdays and Fridays before long weekends as petrol stations get pretty crowded.
Street parking is plentiful and typically metered, and drivers must pay for a parking spot between 8 a.m. and 6 p.m., Monday through Saturday, while Sundays and public holidays are free. Parking rates can range anywhere between $1 and $6 per hour. However, parking is free for a limited time of two hours on all the streets in the Old Town area.