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Cons: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.

Cons: No food and no entertainment during the flight (which makes it similar to low cost flights).

Cons: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Cons: Beef main course overcooked and dry.

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: The food was good and was served with professionalism.It was an excellent service no doubt.

Pros: the seating was very uncomfortable i barely had any leg room

Cons: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: Comfortable

Cons: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Cons: Better boarding and entertainment

Pros: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Cons: Lost one of my luggages

Pros: Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it

Cons: I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions

Pros: Nothing

Cons: Customer service

Pros: Comfortable

Pros: The movies in the flight

Cons: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Cons: Not much help at the airport my luggage was lost

Pros: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Cons: Honestly can’t think of anything!!

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Cons: Everything went well

Cons: Lost one of my luggages

Pros: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Cons: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.