Book Hertz car rentals at Albuquerque Airport

Reviews

Recent reviews

Traveller rating

Excellent

40

Good

7

Okay

14

Mediocre

10

Poor

0

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car was cleancredit card

pick up the carcustomer service

car availablelocation was closed

rented a carwrong location

pick up and dropcar was dirty

friendly staffnever rent

great experience

4.0

Pros:The first car we got had a malfunction. We had to switch cars at a different location - Santa Fe airport where Bernard Doo-Kingue was excellent and extremely helpful - the only nice part of our experienceCons:One way rental so we were forced into Hertz. This is not the old Hertz but a new one comparable to Rent-A-Wreck. They didnt have the car we ordered and gave us a smaller one in ABQ. The first car they did give us handled poorly and would frequently light up "MALFUNCTION" on the dash. The lady in the in-town office of Hertz in Santa Fe was grumpy and totally useless. We had to drive out to the airport where we did have a good experience. There was no one in the drop off office in Colorado springs so we had to go find the inside counter to return the car. PLEASE NOTE THEY INSIST UPON $13.50 PER DAY FOR AN ADDITIONAL DRIVER. ALSO the bill came out different that we expected. So overall I'd stay away from Hertz unless you have to.Reviewed 8 Jul 2021

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8.0

Pros:yesCons:Low rear tire that I ultimately took to a shop for 20$ to fix -- piece of metal stuck in it. Probably not Hertz' fault but front right was also low at first...check your tires, people!Reviewed 14 Jun 2021

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4.0

Cons:I reserved a compact car and was given a 7 seat Voyager van as the only option at the cost in gas milage of probably 10 miles per gallon. With the driving I did, this added significantly to my trip cost. I tried to trade it out in 2 other cities and was told that there were no cars availableReviewed 24 Apr 2021

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2.0

Pros:Drop off was easy.Cons:Be ready for a wait at the pick-up counter (1-hr) and have to listen to their up-sell 20 times for each person in front of you. Car had a slow tire leak which required filling up every couple days.Reviewed 19 Apr 2021

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4.0

Pros:Car was fineCons:I rented a Managers Special. I assumed, since it was a car rental, that it would be a car. I was given a choice between a pickup truck or a Ford Expedition. I had to pay to obtain a car. I feel that is false advertising.Reviewed 15 Apr 2021

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2.0

Pros:ABSOLUTELY NOTHING! HORRIBLE EXPERIENCE!Cons:Everything could have and should have e been better! We had a car supposedly reserved and got NOTHING! There was not one single car available and WE WERE STUCK AT AIRPORT CAR RENTAL! Had to get a hotel and have family come pick is up all the way from Alamogordo the next day! Will NEVER book thru Kyak againReviewed 28 Mar 2021

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6.0

Pros:Ultimately the car we got was sufficient and good. We weren’t able to do what we intended with it though.Cons:Pickup took in excess of 90 min and didn’t have the car I paid for. I was given a smaller car and offered no discount. Only option was to wait for my car to become available. Without an ETAReviewed 28 Sep 2020

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10.0

Pros:Helpful and friendly.Cons:NothingReviewed 22 Sep 2020

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2.8

Cons:The car was dirty old floss picks mustard something like sugar or salt that would have been disgusting even before the pandemic now it’s reckless and risking people’s lives I will never rent with hertz ever again for as long as I liveReviewed 20 Sep 2020

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10.0

Pros:EasyReviewed 16 Sep 2019

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2.0

Pros:The staff at drop-off 15 minutes going over the entire car inside and out. They finally found a 1/4 in tiny scratch on the windshield naked to the invisible eye. And charged me $15 for the invisible scratch. The Hertz check in staff was very rude and disrespectful to me when I questioned this lengthReviewed 11 Aug 2019

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4.4

Cons:Staff wrongly advised that fuel would be prorated even if tank was paid upfront.Reviewed 25 Jun 2019

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• Where can I find Hertz hire cars at Albuquerque Airport?

  3400 University Se is the closest Hertz hire car location to Albuquerque Airport. The telephone number for this location is +1 505 842 4235.

• Does Hertz offer shuttle or airport pick-up services from Albuquerque Airport (ABQ)?

  Yes