Pros: Nice car at good value. I was offered an automatic at no charge.
Cons: Long wait to pickup car and a very slow process. The car smelled of tobacco smoke. Messy and not very fast return either.
9 Sep 2016
Pros: quality of the car (Audi)
11 Sep 2016
Pros: Great upgrade, clean car, smooth rental process.
Cons: Forgot our bridge toll payment.
26 Sep 2016
Pros: I ordered a small car due to the short period of my stay and a very low price and was very surprised to receive an excellent vehicule. For denmark travel, they gave me a 420 desel with automatic transmission.
Cons: Absolutely nothing
4 Oct 2016
Nice but smaller car, dropoff a mess
Pros: We requested a manual car, and instead got an automatic which is a plus for us. Also, although small, it was a nice new sports Mercedes
Cons: We requested a car for 5 persons, not the basic budget car. although it was a beautiful, new car, and fit the 5 of us crushed, the car provided was small for 5 persons. That type of car should probably be categorized as a 4 person car.
When we picked the car, someone just gave us the keys and showed us the way. No explanation whatsoever.
Also, it took some time to drop off the car. Noone wanted to receive the car, so my husband and friend had to go around different persons to finally drop it off.
We prefer to have the possibility of having paid the car and insurance upfront. they requested payment and then we noticed the small print of this being a reservation only.
Being a car rental it would be great to have the car manual in English as well.
18 Nov 2016
Pros: Car Upgrade without extra charge
19 Sep 2016
Pros: Got a nice car
Cons: Very long wait at pick up
27 Nov 2016
A great car! Great rate and awesome staff
Pros: The car and rate and staff
Cons: Not having a key drop at the return area. Had to walk all the way to the terminal and then back to the hotel
5 Jan 2017
Pros: Easy access and friendly service.
7 Jan 2017
Pros: I am extremely unsatisfied with the service provided
Cons: There was not a car available at the airport in Copenhagen when I tried to pick it up on Christmas Eve,extremly disappointed, left me stranded. Luckily Eurocar rentals had a car available. It was moremoney, but better than nothing as your service provided. SHAMEFUL TO LEAVE A FAMILY STRANDED IN A FOREIGN COUNTRY ON CHRISTMAS EVE.
Cons: Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.