Pros: Was able to at least drop back at the airport.
Cons: Didn't have cars at the airport so had to taxi in to town.
Staff were good.
Car was low grade. I am fine with a compact but this particular car had a rumbling muffler and almost 50k km. It also wasn't particularly clean. Dog hair in a few spots around dash etc
27 Feb 2016
Pros: The car had a motor and 4 wheels
Cons: Not the car promised. Not booked at airport as thought, that could have been my error.
Cost more to pick up in town due to taxi ride needed. Agent was slow, unprepared, printer was not working properly. Not much gas in tank. Big car small people. Not very happy with this rental.
17 Sep 2016
Pros: The service was great. I was given a little Fiat to drive and I was actually impressed with the way it handled. Not a bad little car at all.
8 Feb 2017
Pros: We were late arriving due to weather conditions at the Kelowna airport, enterprise called to confirm our arrival and held our SUV for us. Shannon called later to ask how everything was going with the car to ensure everything was okay. We had no problem extending our rental for one day and dropping off at the airport instead of keehn road location. Will use this enterprise location again, good value and worth the cab ride to get there.
13 Oct 2016
Great customer service at counter
Pros: Both agents that helped me check out and sign my rental car were friendly, courteous and knowledge making for a simple streamlined transaction.
Cons: Charge for the car rental showed on my credit card in Canadian dollars and the correct exchange rate was not applied for a few days. Budget did it correctly but some reason it takes a few days on the MasterCard. No problem but confusing.