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Pros: Comfortable seats, decent food and was left alone to sleep after a long day.

Cons: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.

Pros: The confort and quality of Lufthansa is excellent!

Cons: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Pros: Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”

Cons: Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!

Pros: crew

Cons: i would love to seat beside passenger who doesn’t snore bery loud.

Pros: The crew was entertaining. Settle right in and left on time.

Cons: More snack options.

Pros: Crew was great.

Cons: Communication as to why we were promoted to premier seats and service.

Pros: Emergency exit seat row had so much room!

Pros: The crew

Cons: The seat space and food

Pros: Nearly all Flights on time

Cons: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.

Pros: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.

Cons: Viaje corto

Pros: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.

Pros: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.

Pros: Amazing crew and service.

Cons: Seat space extremely low for tall person.

Pros: The food was good and the crew were friendly.

Cons: We could have used more legroom between the seats.

Pros: Crew was great

Cons: No entertainment at all, read the brochure a few times

Pros: Very rude behavior of the staff at the desk. Flight was 7 hours delayed and then canceled. And the staff were not able to give us updates. They were being rude.

Cons: Ground staff should need more training how to treat passengers. They should show little respect towards their passengers.

Cons: Flight got cancelled. Still not to Vancouver. Wasted a whole day traveling, about 19 hours due to delay, canceling and try to get rebooked. West Jet does not run on time.