Killeen car hire

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Killeen, TX, United States
27 Sep — 4 Oct
Same drop-off
Killeen, TX, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

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Killeen car hire information

Pick-up locationKilleen
Hire locations14
Airport locations11

Killeen car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.5 Excellent (7 reviews)
1 location in Killeen
Alamo
Locations in Killeen
  • 8.5
  • 8.5
  • 8.5
  • 8.5
  • 8.2
Recent reviews
10.0 Excellent3 Sep 2018
Great ExperienceGreat customer service! The employees were very friendly and helpful
8.0 Excellent29 May 2017
The only thing with the drop off was i was unclear about who and where i should drop off the vehicle. There wasn't an Alamo in Killeen TX airport. So i had to call to see what agency I was supposed to use.
2.0 Mediocre29 Dec 2015
Leaving early = terrible customer experience15 hr plus delay due to weather website shows counter close's at 1030pm local, we arrived at 1015pm and no one was there thus costing me $150 usd for a taxi to round Rock. If I was the manager I'd fire those people as there were 4 other groups in my situation.thanks for nothing alamo!
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Rated no. 2
National
8.2 Excellent (2 reviews)
1 location in Killeen
National
Locations in Killeen
  • 9
  • 9
  • 9
  • 9
  • 5
Recent reviews
Rated no. 3
Thrifty
7 Good (14 reviews)
1 location in Killeen
Thrifty
Locations in Killeen
  • 7.1
  • 7.1
  • 7
  • 7.4
  • 6.8
Recent reviews
8.0 Excellent3 Apr 2021
Don’t rent out cars with cracked windshields.
2.0 Mediocre21 Feb 2021
Due to extreme weather conditions in TX The flight was cancelled. I had to cancelled the reservation. I had to make about 10 call to cancel. I was not giving an answer for the cancellation. Poor service at best.Handle customers.
9.6 Excellent22 Jul 2020
Bigger vehicle
9.2 Excellent31 Jan 2020
Staff was excellent and explained pick up and drop off so that I had no problems with eitherIt doesn't say which car you are getting and mune was like driving a gocart. Very rough and very low to ground. I ahouldve swiyched it out with something else equivalent.
2.0 Mediocre5 Dec 2019
Nothing.Staff very unhelpful. Had a reservation for over a month and upon arrival at airport they had no cars available and was told it could be 30 minutes or 4 hours before they might have a car and it may not be the size I had reserved. Staff could not have cared less about customer service.
10.0 Excellent12 Dec 2017
Small airports are always greatNo lines. Two minutes to wait. Walked outside got the car left.
4.4 Okay1 Jun 2017
It cost much, much more than it was quoted in your app. Almost Double. They hide in all sorts of fee's, I would not rent from thrifty again
Rated no. 4
Budget
6.5 Good (17 reviews)
1 location in Killeen
Budget
Locations in Killeen
  • 7.1
  • 6.8
  • 6.3
  • 5.6
  • 6.8
Recent reviews
1.9 Horrible28 Aug 2021
Budget totally screwed up my day. I reserved the car for 24 hours at 9 am. They put in the fine fine print somewhere that if you aren’t there within 15 minutes they cancel the reservation. So my flight doesn’t get in until 945 and there was never a 945 option. Then they said well we don’t have your truck but we can give you another vehicle for extra money. Total rip-off. Yeah they can put something in the contract that just totally screws you but is that the right answer. I think not. Will never use again
2.0 Mediocre26 Jun 2021
NothingA actual vehicle and them answering the phone
2.0 Mediocre10 May 2021
The staff was not helpful. They did not have the vehicle or a similar one available for my reservation. The clerk stated she wasn't sure about the seating capacity for the vehicle she tried to pawn off. I told her I must have seating for 7 as was reserved. We walked around the parking lot and she showed me that the vehicle I wanted was on a doughnut and they couldn't get it fixed until they had 5 flats to fix. I drove an hour to pick up this car. She offered a 12 passenger van that looked like a church bus or a Highlander with seating for 5. Neither was acceptable. She didn't care that I had already driven an hour to get the reserved vehicle. She stated they called and left a message, but the number they used was not the number on my confirmation and I never received it. She made no attempt to make the situation better or offer a remedy other than a car that was too small or a tank.The agent at the Killeen Airport was not courteous or helpful in any way. When I got upset, she seemed to think it was funny.
4.0 Okay4 Apr 2021
Car was fine when I finally got itI booked 4 different reservations and was not able to receive a rental until 3 days after I made my first booking. I showed up after my flight landed and was told my reservation was canceled because they had no vehicles. How was I able to reserve one (4 different times) only to show up and not be able to get a car? Made my business trip start off extremely inconveniently.
7.2 Good23 Dec 2019
Car was clean and up to standard.Customer service representative was too busy to give individual care. When she tried she gave policy information but not personalized care. Due to this I hesitate using or recommending Budget to my family or my company and friends.
9.6 Excellent2 Aug 2019
The Staff was very helpful, easy to get along with and friendly.everything was fine, stay the course.
8.0 Excellent12 Jun 2019
Staff was friendly, got there at 8:00am, car had not been cleaned from previous rental l, was told their wasn’t any evening shift, to clean the cars?
2.0 Mediocre9 May 2019
Like it never even happenedThere was nothing to like because the location was closed when my flight arrived.Booked the car, flew in late, and closed leaving me stranded at the airport late at night. No where or no time was the hours of operation given when booking the car.
6.4 Good18 Oct 2018
A reservation that was not a reservationLockheed the vehicle.My reservation did not guarantee me a vehicle. Went to pick up location to find that no cars were available. Had to complete a second reservation and also call the location to confirm the availability of a car. Inconvenient and a waste of time and the loss of a day not having access to a vehicle. Very frustrating.
7.6 Good17 Sep 2018
Bad customer service!Vehicle was nice and cleanSylvia the agent that helped us was extremely rude! She didn’t greet me when I walked up to the counter, and she kept working on her computer before helping me. Her overall demeanor was rude and unprofessional. Then she gave us a 5 seater car instead of 7. When I went back in to get the correct car she had said someone else gave her the keys. I would retrain or hire new employees that actually have customer service skills.
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Rated no. 5
Hertz
6.5 Good (24 reviews)
2 locations in Killeen
Hertz
Locations in Killeen
  • 6.9
  • 6.7
  • 6.4
  • 6.7
  • 6.4
Recent reviews
1.9 Horrible9 Aug 2021
I didn’t like anything. kayak informed me that there was no need to call and check on my vehicle and Hertz didn’t have a vehicle for me.
2.0 Mediocre18 Apr 2021
Waited hour and a half to be told they couldn’t rent us the vehicle due to mechanical issue. Shouldn’t this have been checked upon previous return?
4.4 Okay26 Jun 2019
Prepaid 5 days in advance and did not receive the car class reserved. Reserved full sized truck and received a compact suv. Customer service was poor. Waited 15 minutes at counter for employee to return.
9.6 Excellent9 Apr 2017
Week Long Stay In TexasI liked that when I landed in Killeen, Texas I was able to take care of all the paperwork and get my car keys right next to the luggage pick up site while I waited for my bags. The car was well maintained and the price i was charged was reasonable. Dropping it off did not really present any hassle either.
2.0 Mediocre15 Feb 2016
Never againNothing the car was so small . Stood there waiting on a rep for about 20 mins . They charged us twice for the rental an still have not been reimbursed . I will never go there again . Horrible serviceNothing the car was so small . Stood there waiting on a rep for about 20 mins . They charged us twice for the rental an still have not been reimbursed . I will never go there again . Horrible service
10.0 Excellent6 Dec 2015
Just keep doing what you are doing it good!
2.0 Mediocre1 Dec 2015
Disappointed with available selectionI had reserved a car that was listed as a Ford Escort, or similar. No big deal. My beater car is an escort and it has a big trunk. When I arrived to pick up my rental, they had two cars to choose from. Both of which were hatchbacks with very limited space for luggage/cargo. I expressed my disappointment with them considering there were probably 50 cars on the Hertz lot, but none of them were for rental as they were for sale. They couldn't even upgrade me to a larger vehicle because there weren't any available. I declined the rental and asked for my $36 insurance refund and they said I would have to go through Kayak to get the refund. I know it was Thanksgiving weekend, and cars were scarce, but they should advertise if it is a hatchback or a regular car.
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Rated no. 6
Enterprise
6.3 Good (10 reviews)
3 locations in Killeen
Enterprise
Locations in Killeen
  • 6.2
  • 6.8
  • 6.2
  • 6.2
  • 6.2
Recent reviews
2.0 Mediocre19 Jun 2020
NothingEVERYTHING! First my reservation got switched to an office (Copperas Cove) that wasn't open on the day I was suppose to pick up my rental. Then I called the original office (Killeen) to have it switched back and make sure they had my car at the correct pick up point. Not only did the Killeen office not have my reservation information, but they didn't even have the size vehicle I reserved! Then they told me the only thing they could do about it was hope someone turned in my type of vehicle in time. No attempt to find one and have it brought from another office or anything. No customer service, no remorse for the inconvenience, a total lack of curtousies. I will never be using Enterprise again if I can help it.
3.2 Mediocre5 Dec 2019
Staff was nice.Vehicle smelled like marijuana for the entire time we had vehicle. Was semi clean.
7.2 Good8 Oct 2017
That my credit card was required to book a car. I had to drive back homr for a credit card.
10.0 Excellent5 Apr 2017
Excellent rentalGreat car at a really good price.
2.0 Mediocre25 Mar 2017
There wasn't a vehicle availableCan't really comment on the car because there wasn't one available. Staff was pretty bad though acted like it was normal to tell customers they would have to wait for people to maybe drop off cars on time. Enterprise, we will never do business again
7.6 Good14 Mar 2017
Great car for the price!The price and type of car was perfect for what I needed it for. I got great gas mileage and the car performed well. I was totally satisfied with the car and the way the employees treated me. No hidden fees and they offered to take me back home, but I had a friend to pick me up.I had an appointment to pick up the car at 9am, I arrived at 8:50am, but didn't get the car until 9:45. I wasn't the only one wait to get their car at the schedule time. Other than that, its a great Enterprise car rental location.
9.2 Excellent19 Feb 2017
Early arrivalThat Brian went above and beyond the call of duty in customer satisfactory.I arrived early (12:15) and the sales rep. told me i still had to wait until 1pm to pick up my vehicle, she was very inconsiderate about the situation.I asked her can I just get a vehicle since I was already there and she told me no, I had to wait til my reservation time. I waited 20 minutes and I asked Brian would they mind coming to my house to pick me because my reservation time was for 1pm. He said no problem took my address down and I walked out. He came behind me and asked me would i just like to get a vehicle now and I said yes please. He was very helpful unlike the sales rep that greeted me.
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Rated no. 7
Dollar
6 Good (8 reviews)
1 location in Killeen
Dollar
Locations in Killeen
  • 7
  • 6.7
  • 6
  • 6.2
  • 6.5
Recent reviews
2.0 Mediocre8 Jul 2021
Nothing to like. Gave my prepaid car away and charged same for smaller size. Front desk rep was not helpful and was acting like"so what".Nothing to like. Gave my prepaid car away and charged same for smaller size. Front desk rep was not helpful and was acting like"so what". I believe they may have over charged me. My car was prepaid, flight was delayed, called Dollar and no answers, arrived after they closed and was told by Priceline that Dollar would honor my rental if I went back at 8 AM. Wrong and Im out $70 in taxi fees.
6.0 Good14 Apr 2021
The Mazda XS-30 was very comfortable with good gas mileageI reserved a mid size SUV and the car I received was actually a small crossover.
9.6 Excellent23 Feb 2017
It was a quick in and out, both picking up and dropping off. The person I dealt with was very pleasant.The instructions on the documentation on how to complete the transaction when dropping off the car were inaccurate. It talked about a drop box, but there was none. It did not mention whether to leave the keys in the car or not.
10.0 Excellent4 Oct 2016
PerfectI loved how easy it was to rent a car no trouble at all. The car was perfect and very nice. The car ran smooth and no trouble at all.
2.0 Mediocre9 Nov 2015
Same as above
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Rated no. 8
Avis
5.7 Okay (11 reviews)
1 location in Killeen
Avis
Locations in Killeen
  • 5.4
  • 5.9
  • 5.8
  • 5.8
  • 5.6
Recent reviews
1.9 Horrible24 Jun 2021
I reserved a rental car at AVIS through KAYAK. Then had someone drive me an hour to find that they had no rental cars available. Could not find a rental from any agency within two hours of my location in central Texas. I ended up renting a 20 foot UHAUL truck for $300 plus another $100 in gas just to drive 6 hours away. Maybe I dont understand how reservations work, but this experience has not been great from KAYAK or AVIS. My recommendation would be to skip KAYAK then just call rental car companies from the location you are going. A reservation number from the rental company is almost always guaranteed. A reservation from KAYAK or some other 3rd party deal finder is not guaranteed. Good luck.
8.0 Excellent9 May 2021
Lagina, at the Avis counter was awesome.Had a little difficult time locating the car. Wish there was an attendant outside to assist.
2.0 Mediocre4 Apr 2021
NothingMy reservation was not fulfilled when I showed up after my flight landed. I was able to book a car even though the company knew they had none to rent out.
2.0 Mediocre7 Jun 2019
Reservation was not honored, no cars available.
2.0 Mediocre8 Sep 2017
NothingSaid had cars online but when I called none available
7.2 Good5 Jul 2016
They had the car ready. Employees were very nice.Somewhat dirty. Didn't like all of the extra fees/taxes they charged. $40 more than what I was quoted.
2.0 Mediocre6 Apr 2016
Couldn't Rent A CarAlthough they took my debit card to reserve the rental, they would not accept it when I went to pick up the car. This is despite a $3K limit on the card. Should have been informed when reserving the car!
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Easirent
2 locations in Killeen
Easirent
Locations in Killeen
Recent reviews
Sunnycars
1 location in Killeen
Sunnycars
Locations in Killeen
Recent reviews
93 travellers who hired a car in Killeen gave the car agency they used an average rating of 6.6

Car hire locations in or near Killeen

Good to know

Most popular car type

Intermediate

When to book a car hire in Killeen

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for renting a car in Killeen

  • Book your car hire in Killeen at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Killeen are around 40% cheaper than other car types, on average

FAQs about car rentals in Killeen

  • The average price of fuel in Killeen is £2.56 per litre over the past 30 days. Filling up a tank of fuel costs between £31 and £41, depending on the car size.

  • Intermediate (Nissan Versa or similar) is the most frequently booked car hire type in Killeen.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Killeen costs £24 per day, on average.

  • A Economy car hire in Killeen costs £25 per day, on average.

  • A Supplier choice car hire in Killeen costs £27 per day, on average.