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Since the car hire providers have their counters close to the Barbara Jordan Terminal, you can easily access all the same amenities of the airport. You can expect toilets, water filling stations, a baby nursing room, a variety of shopping and dining options, mobile phone charging, and even live music.
International customers hiring a car must present their home country driver's licence that is valid, unexpired and includes a photograph. Additionally, an International Driver’s Permit is necessary if the licence is not written in Roman alphabets (languages such as Korean, Hebrew, Mongolian, etc.). You will also need a credit or debit card for your car hire provider to place a hold on in the event they need to charge you fees. All drivers will be required to be at least 21 years old, to up to 25 years old for larger and special vehicles, and a fee may be charged for drivers under 25 by the agency.
Depending on which car hire provider you used, you will be required to either park the car in the same area from where it was picked up, or park it at a specified returns area for inspection by your provider. A staff member will then make sure the hire car is in the same state as it at the start of your journey, including checking the fuel level (make sure to check the tank was full to begin with when you pick it up).
On average a car hire at Austin Bergstrom Airport costs £48 per day.
In the past 72 hours, the cheapest car hires were found at Budget (£23/day), Avis (£30/day) and Fox (£37/day).
Based on ratings and reviews from real users on KAYAK, the best car hire companies at Austin Bergstrom Airport are Alamo (9.0, 59 reviews), Dollar (6.4, 70 reviews), and Hertz (6.2, 124 reviews).
Car hire companies that offer shuttle or pick-up services from Austin Bergstrom Airport to off-airport locations include Budget, Thrifty, Fox, Hertz, Avis, Dollar, Europcar, Alamo, Enterprise Rent-A-Car, and National.
One location in Austin Bergstrom Airport
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Reviews
10.0 Wonderful
J, May 2024
Standard SUV
4.0 Mediocre
Thomas, May 2024
Intermediate SUV
8.0 Very Good
Anonymous, May 2024
Intermediate SUV
8.0 Very Good
Anonymous, Apr 2024
Supplier choice
4.0 Mediocre
Brittany, Apr 2024
Intermediate
6.0 Okay
Anonymous, Apr 2024
Standard SUV
One location in Austin Bergstrom Airport
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Reviews
4.0 Mediocre
Anonymous, Jul 2024
Intermediate
2.0 Poor
Christy, Jul 2024
Economy
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
10.0 Wonderful
Bud, Apr 2024
Intermediate
2.0 Poor
Anonymous, Apr 2024
Standard SUV
2.0 Poor
Anonymous, Dec 2023
Intermediate SUV
One location in Austin Bergstrom Airport
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Reviews
10.0 Wonderful
Toby, Apr 2024
Economy
4.0 Mediocre
Anonymous, Nov 2023
Intermediate SUV
2.0 Poor
Anonymous, Nov 2023
Supplier choice
2.0 Poor
Anonymous, Nov 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Nov 2023
Intermediate
2.0 Poor
Anonymous, Oct 2023
Intermediate SUV
One location in Austin Bergstrom Airport
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Compact SUV
10.0 Wonderful
Anonymous, May 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Apr 2021
Pros:
The staff was great and drop off could not have been easier!5.6 Fair
Annie, Sept 2020
Pros:
Drop off in vegas was easy and staff was kind helpful.Cons:
Pick up process in Austin was poor. Agent just said follow me. He walked around vehicle and then said i could go. He did not do a vehicle check with me meaning confirming there are no damages. Didnt tell me where keys were and did not ask if i had questions regarding vehicle functions. I had to go get him and ask where keys were. At that point the agent made me feel rushed and as if i was an inconvienence not a customer. I had to fingure out how to use lights, cruise control ect. I had never driven that car before so perhaps the agents should be mindful of that.7.2 Good
Alexander, May 2020
Pros:
Stuff was friendly, processing was quickCons:
I made a reservation for Mitsubishi Mirage, but they made me take Chevy Spark. The Mirage has standard seating for 5 passengers; the Spark can only carry 4. The Mirage Hatchback has 3.2 cubic feet more passenger volume than the Spark. I am not going to use Enterprise car rental next time.10.0 Wonderful
Anonymous, May 2020
Pros:
Pleasant staff. Quick check out and check in process.Cons:
Nothing to add.One location in Austin Bergstrom Airport
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10.0 Wonderful
Anonymous, Aug 2024
Passenger van
10.0 Wonderful
Anonymous, Dec 2023
Full-size SUV
10.0 Wonderful
Abby, May 2021
Pros:
We originally booked a rental with Hertz, and had a nightmare. The vehicle broke down and it took 4 hours for Hertz to come pick up the vehicle and we were told there were no more available. We got online and booked with Alamo, which was more expensive but the transaction was a breeze, and pickup and delivery was fast and simple. The car was extra clean and ran like a dream.Cons:
I wish we hadn't had to pay twice the rate of the other rental companies.10.0 Wonderful
Kathleen, May 2021
Pros:
Drop-off was easy. Drop-off attendant was friendly.8.0 Very Good
David, Apr 2021
Cons:
BMW 3 Series was really small, difficult to enter, confusing shifter/electronics, limited trunk space.2.0 Poor
Anonymous, Jan 2021
Pros:
Clean carCons:
No chance to review pre-existing damage with employee, I documented a paint chipped area myself, but when I returned the car they said I was lying. Now they want to make an insurance claim against me! Poor customer service, I will avoid Alamo/National from now on unless they admit their mistake.One location in Austin Bergstrom Airport
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2.0 Poor
Anonymous, Sept 2024
Full-size
6.0 Okay
Mark, Sept 2024
Full-size SUV
2.0 Poor
Anonymous, Aug 2024
Pick-up truck
2.0 Poor
Anonymous, Jan 2024
Economy
2.0 Poor
Ralph, May 2021
Pros:
Hertz was great and I will use them next time. Dollar? Don't think soCons:
Booth was closed so had to use Hertz counter which was undermanned.2.0 Poor
Bryce, May 2021
Pros:
My bill was not what I was quoted. I was charged twice as much and opted out of all addons.Cons:
If I was charged what I was booked.One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
3819 Presidential Blvd
+1 512 961 5295
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Reviews
10.0 Wonderful
Tochi, Dec 2023
Full-size
2.0 Poor
DM, May 2021
Cons:
No one at Payless counter, sign said to go to Avis line. Very long, Short Staffed, went to National instead and got a car in 5 minutes.8.0 Very Good
Anonymous, Apr 2021
Pros:
Easy drop offCons:
Desk was not open in main office, so was long line upstairs Car was smelly4.0 Mediocre
Anonymous, Apr 2021
Pros:
Drop off was easy.Cons:
Long wait at pick up. They didn’t have the compact SUV and instead suggested I take a pickup truck. I was worried about the size and they assured me it was “small or midsize.” It was giant. I could barely get out of the airport parking lot and it was difficult to park throughout my trip. The back window wouldn’t close.2.0 Poor
Fred, Mar 2021
Cons:
I paid for a small suv and received a compact for the same price. The worker repeatedly explained to me, “sorry sir that’s how supply and demand works.”6.0 Okay
Katie, Mar 2021
Pros:
The car was clean and reliable.Cons:
I feel there is a scam going on with their gas policy. I declined their auto fill option which they marketed heavily to me. I filled up the tank a few minutes before dropping off the car, and on my car rental receipt they charged me $12.99 for 1.3 gallons of gas. They said it was full to 14 gallons at the time of rental and that I returned it with 12.7 gallons. I know that is not true, but of course I didn't save my gas receipt. I didn't have high hopes for getting my money back since I didn't save my receipt, but to my surprise when I called the representative offered to remove it immediately. He seemed all to familiar with my type of call. If I had to guess, I'd say this is a common practice for Payless and if you don't want to get cheated out of $12.99 you have to call and complain.One location in Austin Bergstrom Airport
from£51/dayLocations in Austin Bergstrom Airport
3819 Presidential Blvd
+1 844 366 2655
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
3600 Presidential Blvd, Suite 107
+1 512 969 6922
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Reviews
9.6 Wonderful
Anonymous, Feb 2020
Pros:
Very nice drop off staff. Check-in guy wanted me take economy car since it was intermediate sold out; he did not offer me a discount for smaller car. I asked for intermediate or larger; he gave me a larger car. He was very polite though.Cons:
See above.One location in Austin Bergstrom Airport
from£29/dayLocations in Austin Bergstrom Airport
3819 Presidential Blvd
+1 512 356 3510
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Reviews
10.0 Wonderful
Anonymous, Apr 2024
Supplier choice
4.0 Mediocre
Anonymous, Oct 2023
Full-size SUV
2.0 Poor
Anonymous, Oct 2022
2.0 Poor
Anonymous, Sept 2020
Pros:
Terrible all around.Cons:
Customer service was the worst. Terrible all around.6.0 Okay
Michelle, May 2023
Pick-up truck
6.0 Okay
Anonymous, May 2023
Pick-up truck
One location in Austin Bergstrom Airport
from£33/dayLocations in Austin Bergstrom Airport
3819 Presidentail Blvd
+1 512 225 2815
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Reviews
2.0 Poor
Anonymous, Sept 2024
Full-size SUV
7.6 Good
Anonymous, Jan 2020
Pros:
Everyone was nice and the process was easyCons:
I made the reservation on line (the mother) using my credit card. The confirmation said the driver would have to present license and credit card at pick up (which was going to be my adult son). When we picked the car up we were not allowed to do this without paying extra to have him be the driver. We were told because the reservation was in my name I had to be the first driver. If the on-line reservation would have stated this we would have had him make the reservation. Seems like you could have been more accommodating at the pick up time. Not sure why it makes a difference whose name is on the reservation.6.8 Okay
Anonymous, Nov 2019
Pros:
Very friendly people especially at the pickup and dropoffCons:
First I wanted a car with a navigation system, after 45 minutes at pickup we figured out that the car did not have navigation, then too late an behind schedule had to leave. This created a lot of issues on my trip having to navigate by cell phone.....major problem. Second spent 3 hours on the phone with multiple calls trying to determine if I could drop the car at Hobby Houston at 4am....called and called and called again. Will not rent from Thrifty in the future.5.2 Fair
Anonymous, Nov 2019
Pros:
The car was clean but also Gas tank was not full at pick upCons:
Be prepared to wait in line at the counter for at least an hour before getting your rental. Counter guy says we have a choice & we go out to get our car and we don’t have any selection. The staff outside did not provide us undivided attention & lacked customer service. The exit gate guy took our key fob and did not return it upon us leaving the gate. Luckily we figured out the fob was missing before leaving the premises & turned around. At return it seemed to be such a hassle to close out my rental due to agent nowhere to be found. I wanted to confirm my charges due to the horrible service at pick up and I had to take a picture on my phone from the guy’s tablet as a form of receipt. This location lacked customer service and coming from a formal rental car employee, I know what is expected from these people and traveling all day the last thing you want is a bad rental car experience.10.0 Wonderful
Anonymous, Nov 2019
Pros:
Staff did NOT try to oversell!2.8 Poor
Anonymous, Nov 2019
Cons:
The car smelled like vomit then broke down halfway through the rental period. To remediate this, Thrifty asked me accompany a tow truck driver to a location 40 minutes away. Instead, I chose to end my rental. Since then I haven’t been able to get any information from Thrifty regarding a refund. Very frustrating to deal with their roadside assistance, customer service, and the local franchise.One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
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2.0 Poor
Anonymous, Oct 2024
Standard SUV
2.0 Poor
Anonymous, Sept 2024
Intermediate
8.0 Very Good
Anonymous, Sept 2024
Full-size
2.0 Poor
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Jul 2024
Standard SUV
2.0 Poor
Anonymous, Jul 2024
Standard SUV
One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
6114 Daniel Alexander Way
+1 877 545 0045
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Reviews
2.0 Poor
Anonymous, Aug 2024
Passenger van
One location in Austin Bergstrom Airport
from£39/dayLocations in Austin Bergstrom Airport
Please Go To Fox Counter
+1 512 256 8460
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Reviews
2.0 Poor
Anonymous, Mar 2024
Supplier choice
One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
2415 Highway 71 East
+1 855 359 2227
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
Austin Bergstrom Intl Airport AUS
+1 512 969 6922
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2 locations in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
Please Go To Fox Counter, 3819 Presidential Blvd
+1 512 256 8460
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
115 Industrial Blvd
+1 512 842 9007
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No reviews available
One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
3600 Presidential Blvd Ste 107, Austin, Texas
+1 512 969 6922
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
6114 Daniel Alexander Way
+1 916 992 2801
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
7301 Metro Center Drive
+1 972 972 4193
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
3600 Presidential Blvd, Suite 107
+1 512 969 6922
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
Austin airport
+1 844 435 8227
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
Austin Bergstrom Intl Airport AUS
+1 512 256 8460
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
3819 Presidential Boulevard Austin Tx
+1 512 256 8460
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
Austin Airport. On-Airport. Austin-Bergstrom International Airport. 3819 Presidential Boulevard.
+1 512 256 8460
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
Please Go To The Advantage Counter 3600 Presidential Blvd Suite 107
+1 512 969 6922
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
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One location in Austin Bergstrom Airport
Locations in Austin Bergstrom Airport
3600 Presidential Blvd Ste 108, Austin, , USA Texas
+1 914 368 0091
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Most popular agency | Budget |
---|---|
Most popular car type | Full-size |
Average price | £41/day |
Good deal | £34/day |