Pros: Not much.Cons: The location was incredibly understaffed. I waited over an hour to get my car because they only had one person working for multiple rental agencies. When I got the car, it had a large gash in the front tire and had to be replaced. All told, it took 2 hours to get the car. Hertz needs to staff their locations with an appropriate amount of people to service the number of customers they get.
2.0 Mediocre8 Jan 2021
Pros: Convenient shuttle, but that is about it.Cons: Car was not available. 4.5 hour wait at 1am in the morning with a family waiting
6.0 Good4 Jan 2021
Pros: I liked the attendant, Natlin.Cons: Everything else was awful! The rental was extremely dirty and due to the lack of cleanliness I stuck my finger in someone’s leftover food during a pandemic.
10.0 Excellent30 Nov 2020
Cons: Nothing. Excellent service
9.6 Excellent25 Sep 2020
Pros: Helpful staff, hassle-free, fast serviceCons: Costs a bit more, but you pay for the good service and convenience.
4.0 Okay23 Sep 2020
Pros: The people are very friendly.Cons: I had to wait over one hour forty minutes them to get the car. Which made me three hours late for work.
6.0 Good8 Sep 2020
Pros: Pick up and drop were easyCons: The cars paint was terrible and the interior glass was filthy. Also smelled of smoke and had cigarette burns in the drivers seat
2.0 Mediocre6 Sep 2020
Pros: When we arrived there was no one at the counter. After waiting ten minutes, the agent came and was downright rude. Although we had booked the car in advance she claimed there were no cars on the lot for us to take. We were left stranded without transportation. I was highly disappointed at how we were treated and would not recomend using them. Additionally, I had purchased an insurance policy with the car and only the car rental was canceled not the insurace I booked. I would like a refund for my insurance.Cons: Don’t use them you will be disapointed
10.0 Excellent17 Aug 2020
Pros: The drop off was super easy. Excellent customer service.Cons: I was completely satisfied with Kayak and Hertz.
Pros: I was unaware that the rental car place would be closed for the return.Cons: I believe the cleanliness of the vehicle was not up to par and that time needs to be taken to shampoo the interior. The seats were stained and the carpet could have been vacuumed. It did not feel at all comfortable. I believe the outside only was washed and that was it.
10.0 Excellent15 Feb 2021
Pros: Value for the price and I even was able to keep for an extra day.Cons: Nothing at this time.
10.0 Excellent22 Nov 2020
Pros: The staff was friendly and the whole experience was quick and easy.
2.0 Mediocre30 Sep 2020
Pros: Nothing because i didn’t have a chance to get it
10.0 Excellent31 Aug 2020
Pros: Yes nice serviceCons: Thanks
3.6 Mediocre28 Aug 2020
Pros: Drop off was convenient.Cons: The service, cleanliness of the car, friendliness and attitude of employees, availability of cars
2.0 Mediocre31 Jul 2020
Pros: They had no cars available and didn't notify me in advance.
2.0 Mediocre20 Jun 2020
Cons: I cancelled this reservation over a month ago. I still have the confirmation email. Please ensure my card was not charged. Thank you, Robyn Disselkoen
5.6 Okay2 Jan 2020
Pros: The car was cleanCons: This location always has you waiting for a car, the car had issues with a sensor that would flash at you while you drive and turn on and off. The radio system would just spontaneously restart while driving, and they have no room for drop offs the lot was overflowing and th car has to be street parked.
10.0 Excellent31 Dec 2019
Pros: Friendly staff, provided free upgrade, and drop off after returning the carCons: Location of store is slightly less convenient from downtown but still offered great value
Cons: I did have to interupt the attendant when I picked up the car. She was texting on her phone.
6.0 Good30 Dec 2019
Pros: Staff were friendly. I was charged for gas even though I returned the car full tank.
2.0 Mediocre21 Jan 2019
Pros: Nothing was not given a vehicle.Cons: Awareness that I needed a specific card in order to be able to rent a vehicle.
3.6 Mediocre6 Aug 2018
Disrespectful Staff in AberdeenPros: None.Cons: When I went to drop off the car in Aberdeen the staff was not nice and he said there is an extra charge of $50 for not dropping the car in Baltimore and when I tried to explain what the staff told me in Washington DC he said it is not my business pay the $50 or take the car to Baltimore. And I had to be pay extra $50.
6.0 Good16 Jul 2018
Pros: Couldn’t beat the price for a last minute one way tripCons: Rental agent was not there when I arrived for my pickup. Called the number that was left on the desk and he was 15 minutes away. Car fuel tank was not full.
4.4 Okay1 Dec 2017
Pros: Cheap, pick up/dropmoff conviently located.Cons: Car was dirty upon pick up (covered in dog fur). They were unable to tell me the cost of a late fee and pressured me into extending for one day instead. This left me feeling cheated and scammed.
3.2 Mediocre31 Oct 2017
Wrong location...no helpPros: I specifiicially asked for a car rental at the airport. Was given one downtown. The counter at the airport was rude, wouldn't explain until after he charged me$400 what had happened. Still waiting for the refund on my charge card.Cons: Your servive
8.0 Excellent12 Sep 2017
Cons: The rental said it was at the airport but it turned out that is from some other offsite. Was not clear on the rental so I went to the wrong place. They were able to rent me a car at the airport location but it cost me more. Not happy about that.
2.0 Mediocre22 Jul 2017
Cons: I was never informed that the rental office had very limited hours on Sunday. When I arrived one hour after my initially anticipated time I found that the office was closed. I had to find another rental office that was open, take a taxi all the way to the airport to get it, and ended up paying over two times the initially anticipated price. The entire experience was horrible and I ended up canceling my kayak-rented car. I remain very disappointed with the entire transaction.
3.6 Mediocre20 Jul 2017
car not ready at reservation timePros: location close to homeCons: Reservation for 10AM; no car until noon
Pros: Check in/out was quick and efficientCons: Car was beat up for only having 24k miles and was not comfortable for a long voyage. We made the best of it.
10.0 Excellent28 Oct 2019
Pros: Drop was a breeze; excellent careCons: The check in process could be quicker, it took too long
10.0 Excellent9 Sep 2017
Pros: value for money; quick service.
2.0 Mediocre11 Aug 2017
Cons: Gave me the wrong pick up time so when I showed up they were closed. The 800 number offered no help and were clueless as to how to resolve the issue...i.e. Get me another car asap from the nearest location. I cancelled the reservation and hertz made it happen with no effort on my part.
4.4 Okay11 Jul 2017
Kayak booked for wrong locationPros: I booked a rental car to be picked/dropped at Baltimore airport through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY. the Avis staff at BWI airport was good and helpful. Avis 800 customer care sucks, was dishonest and quoted much higher price than that quoted at the airport office.Cons: I booked a rental car to be picked/dropped at Baltimore airport on 07/09/2017 through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY.
5.6 Okay23 Apr 2017
No after hours drop offPros: Convenient location for drop off.Cons: Could not do an after-hours drop-off at Baltimore location, which meant we had to pay for a night of parking though we were done with the car.
10.0 Excellent21 Mar 2017
Quick and smooth servicePros: Excellent experience, no waiting, quick service, everyone was polite. Mitsubishi lancer I got as a compact was surprisingly good car and comfortable, too. Would rent again.Cons: Nothing went wrong
4.0 Okay8 Mar 2016
Cons: Car broke down on the road. Roadside assistance had very unsatisfactory response.
Cons: Booked car could not be pick up at the airport
10.0 Excellent1 Nov 2020
Pros: Great rental. Courteous staff. Even got an upgrade.Cons: Nothing. Everything was good.
3.2 Mediocre26 Jan 2020
Pros: Nothing. I just meet a fraudulent agent. I reserved everything online, and I bought full coverage as well. When I arrived at NextCar agent at Liberty road, Baltimore, the person told me that we can not give you the car unless you buy our personal full coverage ( the value was twice the typical one near 25$/day). They told me that I have to cancel the ones that I bought online. Officially they had no commitment to my online reservation.
4.0 Okay30 Jul 2019
Cons: Was not good customer service I didn’t not even have a car I didn’t rent it they told me I didn’t reserve their at all and I was very upset
2.0 Mediocre22 Sep 2018
EXTREMELY BAD EXPERIENCE.. WORST CAR RENTAL COMPANYPros: Absolutely NOTHINGCons: Total Rip-off Waited for 2 hours then had to cancel because they wanted more money for made up charges. Pathetic Customer Service
5.2 Okay29 Dec 2015
Pros: Car was not clean and had damage on exterior of car. Kind of embarrassing to drive. Made us walk through their garage in the cold dragging baggage with a baby rather than bringing car to us.
Safety issues !!!Pros: Nothing to like in this placeCons: The cars are Filthy inside out. they don't take time to clean them, i had to change 3 cars to finally agree on one. the first one had a bold tires, the second one had scratches all over the car but you can't determine the damages as the body is dirty. the last one was OK with a bad tire sensor that kept displaying an error every time you start the car plus a change oil message that kept prompting. If i have time i would report them to the BBB. Not worth the money i paid. VERY disappointing that kayak list them on their website. i use to trust kayak!
4.0 Okay4 May 2016
ServicePros: The car was decent but smelled funny, change the oil light was on.Cons: Service was terrible, was promised unlimited miles before booking but it wasnt true, they said faster checkout with a major credit card but still had to jump through many loops to prove I had my own insurance even after acknowledging that my credit card would cover me, a way for them to try and sell me unnecessary add ons. Tried to explain it to the associate but she shrugged me off telling me it's policy, false advertising is what it is.
3.6 Mediocre23 Apr 2016
Never againPros: The car worked.Cons: They were rude when we picked up the car, they were incredibly rude when calling our insurance provider, whom we know personally. They were incredibly vague about the drop-off policy and threatened an abandonment fee when I even brought it up. I called corporate to resolve the issue and the people I spoke to, serveral people, we're even more rude, dismissive, and insulting. I was out in hold mid-sentence and transferred without any notification to the stor, which had no idea why I'd been transferred. I completely regret using them. The car had an air freshener hanging from the nirror, but still smelled.
2.0 Mediocre25 Mar 2016
SCAMCons: The facility was not at the airport. The facility was closed before I was even reasonably able to travel the 30 minutes from the airport to get there. They transfer you to their "sister" company at the airport and apply "airport" fees to hike up your reservation. They steal your money with a smile on their face.
Because Baltimore is a short drive away from other states, you can visit several historical and cultural attractions while you are on vacation -- if you rent a car, that is. Renting a car will make it easy to drive into Washington, D.C. to visit the White House and presidential monuments. When weather permits, you can also visit several beaches on the coast of the Mid-Atlantic including Chesapeake Beach and Ocean Beach.
Baltimore is within close proximity of the nation’s capital. The Baltimore/Washington International Airport services all of Maryland, D.C., and Virginia. It offers an array of services to customers, including a number of options for car hires. For your convenience, all of the hire car companies are in the same place at the airport. Once you land and claim your bags, simply catch the shuttle to the hire car center.
When you are driving around Baltimore, be aware of traffic light cameras. Many traffic lights are equipped with cameras to catch drivers who are speeding or driving recklessly. Because you don’t want to leave Baltimore with a ticket, you’ll want to drive cautiously and carefully.
Baltimoreans have to deal with traffic jams which can lead to long commutes. So, during your vacation, you’ll want to choose to travel in areas and around the times that roads are less congested. Some of the heaviest traffic takes place on Interstate 695, also known as the Beltway. Morning rush hour in Baltimore is busiest from 7 a.m. – 9 a.m. In the evening, rush hour starts at 4 p.m. and continues until around 6:30 p.m.
25% of our users found a car hire in Baltimore for £33 or less
Book your car hire in Baltimore at least 1 day before your trip in order to get a below-average price
Premium car hires in Baltimore are around 66% cheaper than other car types, on average
FAQs about car rentals in Baltimore
Some car hire companies in Baltimore which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Thrifty and Budget
On average a hire car in Baltimore costs £54 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Baltimore are Thrifty (7.6, 152 reviews), Hertz (7.4, 156 reviews), and Enterprise (7.4, 126 reviews).
The average price of fuel in Baltimore is £2.34 per litre over the past 30 days. Filling up a tank of fuel costs between £28 and £37, depending on the car size.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Baltimore.
The only car hire company onsite at Dulles Intl airport is Hertz.
The only car hire company onsite at Reagan-National airport is Hertz.
A Economy car hire in Baltimore costs £59 per day, on average.
A Luxury car hire in Baltimore costs £97 per day, on average.
A Intermediate car hire in Baltimore costs £46 per day, on average.
In Baltimore, cars are most frequently hired at Thrifty 7410 New Ridge Rd (10 miles from city centre).
On average hiring a car in Baltimore costs £376 per week (£54 per day).
On average a car hire in Baltimore costs £1,610 per month (£54 per day).
Street parking is available in several business districts and both in and around Baltimore’s residential neighborhoods. For the purpose of parking, a small car might be ideal to rent in Baltimore, as it will make it easier to parallel park and get into tighter spaces. A heavier car might be preferred in the winter because of the snow, however.
On the Beltway and other freeways, the speed limit in Baltimore is 65 miles per hour. On residential roads, the maximum speed limit is 25 mph. If driving around Baltimore in the winter months, be prepared to slow down to adjust to snowy roads or icy conditions.
Petrol prices in Baltimore varies considerably depending upon where you make your purchase. It can cost as low as $2.30 to as much as $2.70 per gallon for regular petrol. These prices are about average when compared to other cities in the United States. Expect to pay slightly more if you rent a car that requires premium petrol.
The Baltimore waterfront is one of the most popular tourist attractions in the region. From here you can walk to the aquarium, restaurants, museums and nightclubs. Street parking is possible at a fee for up to 4 hours. Additionally, there are numerous self-pay lots along the waterfront which are very economical. Several parking garages also provide convenient and easy parking such as Harbor Park Garage and Pier V Parking.