Rotterdam Car Hire

wrong address!!!

Pros: The Kia car was excellent, with a first-class GPS system included, and the Budget attendant (when we found him!) friendly and helpful. The car was in good condition, and they have a good practice of putting a small sticker near existing damage to the car.

Cons: The address given on the communication from Kayak gave the wrong address: P-Schouwburgplein 2, which turns out is the address of the parking ramp where the car is to be dropped off, but not the office where you need to get the contract and key. It's not even an address visible in the area. And Budget didn't answer the phone number provided. It took some time with help from local businesses to find where the actual office was. Very stressful. At the end, you just drop off the car in the parking ramp, no staff available. We are waiting to see the final communication and bill.