Pros: Hired a car for €600 but ended up paying €1900.
Too much and felt like cheated.
6 Jan 2017
Nightmare rental and ruined our Christmas.
Cons: We picked up the rental and immediately noticed the poor condition of vehicle. I told attendant and they said there was nothing that could be done. When arriving to our hotel and the city areas we noticed it wasn't going into gear properly. The valet attendant at the hotel also mentioned to us that something was wrong. We notified the company immediately and after 4 hours of waiting for a mechanic to show we decided to go get our kids something to eat. When we got back the mechanic had come and took the car with our personal belongings. Car seat, stroller and baby carrier and bag well over $1,000 worth of things. I had to pay over $100 in cab fees and call the police to get my things back from the company. This was all on Christmas Day. No one tried to fix or make this up to us. They did not care at all. I ended up having to spend $700 more in a rental because that's all that was available with another company at short notice on Christmas. I don't understand how people can be so cold hearted and inconsiderate.