Sunny Isles Beach Car Hire

Cons: The intinerary stated a shuttle service from airport to car rental desk. There was no shuttle, only a 100 cab fare.

Cons: The car was filled with only 1/4 tank of gas which ran out on the turnpike after only 1 1/2 hours. I was not warned of this.There was no handbook in the glove compartment regarding the operation of the dashboard which was mostly in Spanish and kilometers. I could not set the instruments or understand them. I extended the rental for 2 extra days, checked on this by phone and was told no extra charge, but when returning it, I was charged $200 more than I had agreed to by contract. They said I rented for a week, but it was really only 5 days. I have refused to pay this and am now in dispute with the company for fraud. At this point, I would never rent from Alamo again. I am very glad I used an agent who is helping with the dispute.

Cons: The Dollar rental clerk at the airport couldn't find the reservation. Turns out that you guys sent me to an off site facility, which I needed to take a taxi to get there. Additionally, I told him that I would fill up the gas tank myself, but he checked off that I would pay for a full tank. I returned the car with a full tank.

Cons: The rental center closed before I got there, no car

Cons: The car was clean on the Inside, but the outside wasn't super clean

Cons: They tried to oversell, they told me I need to get bigger car. Tried to return the car earlier they wouldn't let me get credit for it. Also added the automatic gad filled that is a ripoff.

Cons: I received a call a couple hours before the rental was set to begin (Avis, Sunny Isles Beach) that they didnt have the car and hoped it would be ready an hour after the scheduled rental time but they didnt know for sure. Upon further inquiry they informed me that they had no cars at all and didnt know when any of them would be back/available. Obviously this type of audible doesnt work well when you have to check out, hit the road, and have a one year old and six year old in tow. Literally the only information they could give me was an apology. I never did receive a call from them when the car did come in...maybe it never came(?) (Luckily, I called Hertz [collins ave., Sunny Isles Beach] and they had the car for me within 20 minutes of my call, which I had in my possession five minutes after getting to Hertz.

Cons: They gave me a car with less than half a tank, I returned it with same amount, they charged me for fuel anyway! Gas tank cap was missing! Gave me wrong key to start. Then waited 15 mins while right car was brought around from the back. Car exterior had not been cleaned.

Cons: Encouraged to sign before contract handed over, unwashed car, outrageous charge for 1/4 tank @ $10/gallon--4x the market rate went unmentioned.

Cons: I don't like the fact that when I made a reservation I didn't see the final price. When I gave the car back it was about 40 dollars more because of the tax and additional surcharge. I do not understand why the system can't show me the final price with taxes and etc when I book? Because of this I won't book the car here again as I will never know the final price.