Pros: Dealing with everyone at the Norwalk location was outstanding from initial contact to pickup and afterwards. Everyone was friendly and helpful. Was surprised to learn that spouse could drive vehicle at no extra cost as other rental companies. Also that toll charges had no additional fees attached. Will use Enterprise again.
30 Sep 2016
Perfect service and a good clean car
Pros: The car was ready and waiting when we arrived. The staff were super-helpful and friendly. The paperwork was minimal and the explanations were clear. I will happily rent from this Enterprise location again.
Pros: Good ad, good price
They let me know they could not do it fairly promptly but I relied upon the ads in making some last minute plans
Cons: I made a reservation with Budget and they called and told me there were no cars availalble.
Did the same thing with Avis thru Kayak, made a reservation and they called to tell me know no cars were availalbe.
Had to totally change plans and delayed my short trip by a day.