Overview

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Hotel Laguna Bacalar

Avenida Costera #479 Bacalar, 77930 Chetumal, QR, Mexico
+52 983 834 2206

£57+

Overall guest ratings

6.5/10 Good
Based on 408 reviews

Review highlights

  • 9.0
  • 5.0
  • 4.0
  • 3.0

Good to know

  • Great view

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Hotel Laguna Bacalar. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include a children's pool, and rooms offer furnished balconies and room service.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Room service
    • Child pool
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    Based on 408 reviews
    • 9.0 "Terrific location."
    • 5.2 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.7 "Housekeeping was ok, according to 67%."
    • 5.0 "Rooms are ok."
      2.5 "75% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
      1.1 "89% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      1.4 "86% said rooms were dirty."
      4.3 "57% thought the tv was sub-standard."
      0.5 "95% thought they were poorly maintained."
      2.6 "74% said rooms were small."
      1.1 "89% found problems with the furniture."
      0.0 "100% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      4.3 "57% didn't like the architecture."
    • 3.0 "Horrible pool."
    • 3.0 "Terrible value."
      2.0 "The price was too high for 80%."
    • 2.5 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
      0.4 "96% thought it was too noisy."
      2.6 "74% said rooms were small."
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    Overall rating

    6.0 OK
    Based on 220 reviews
    • 9.1 "Terrific location."
    • 5.0 "Service is ok."
    • 4.6 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      2.3 "77% didn't like the uncomfortable beds."
      4.5 "55% thought the tv was sub-standard."
      3.3 "Air conditioning was criticized by 67%."
      1.1 "89% complained about the bathroom."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Terrible value."
    • 2.4 "Disappointing internet connection."
    • 2.4 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      3.3 "Air conditioning was criticized by 67%."
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    Overall rating

    6.1 Good
    Based on 187 reviews
    • 9.1 "Terrific location."
    • 5.4 "Service is ok."
    • 4.9 "Rooms are not good."
      3.6 "Air conditioning was criticized by 64%."
      1.2 "88% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      4.2 "58% thought the tv was sub-standard."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.2 "Terrible value."
    • 2.7 "Quite uncomfortable."
      3.6 "Air conditioning was criticized by 64%."
      2.6 "74% didn't like the uncomfortable beds."
    • 1.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Good to know
    "Great view"
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