Hotel Laguna Bacalar

3 stars
4.3
Mediocre
based on 655 reviews
655 reviews
Avenida Costera #479 Bacalar, 77930 Chetumal, Quintana Roo, Mexico
Avenida Costera #479 Bacalar, Chetumal, Quintana Roo
+52 983 834 2206
Sat 29/8
-
Sun 30/8
2 guests, 1 room
Deals from
£62
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
£62
Standard Room, bed type unknown
£63
Double room, bed type unknown
£63
10 more Hotel Laguna Bacalar deals
10 more Hotel Laguna Bacalar deals
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Balcony
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This hotel features an outdoor pool, a rooftop terrace, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a garden. Hotel Laguna Bacalar offers 25 accommodations. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
4.3
Mediocre
655 reviews

Latest deals for Hotel Laguna Bacalar

Sat 29/8
-
Sun 30/8
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Laguna Bacalar

  • Outdoor pool
  • Beachfront
  • Restaurant
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • TV
  • Free toiletries
  • Child pool
  • Internet

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Chapel/shrine
  • Tour desk
  • 24-hour front desk

General

  • Lake view
  • Beachfront
  • Family rooms
  • Sea view
  • Pool view
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Air-conditioned
  • Free toiletries

Bathroom

  • Toilet
  • Toilet paper
  • Shower
  • Private bathroom

Outdoor

  • Balcony
  • Terrace/Patio
  • Garden

Health and safety

  • Daily housekeeping
  • Mosquito net
  • Safe

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Accessible parking

Dining

  • Restaurant
  • Packed lunches

Things to do

  • Water sport facilities (on site)
  • Scuba diving

Pool

  • Plunge pool
  • Outdoor pool

Laundry

  • Laundry service

Family friendly

  • Child pool

Reviews of Hotel Laguna Bacalar

4.3
Mediocre
655 verified ratings
Wonderful
56
Very good
105
Good
152
Okay
79
Fair
94
Mediocre
59
Poor
110

Summary of reviews

Guests say
Guests consistently praise the hotel's exceptional location and beautiful views, especially of the lake and lagoon. However, many reviews highlight significant issues with cleanliness, outdated or poorly maintained facilities, and a lack of amenities such as air conditioning, adequate bathroom supplies, and functioning outlets. Service is often described as unfriendly or inattentive, and noise from other guests or nearby areas is a frequent complaint. While some guests mention spacious rooms and friendly staff, the overall sentiment is that the hotel is in need of major renovation and better management to match its prime location.
AI-generated from customer reviews
Location10 out of 10
Noise Level2 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Amenities0.5 out of 10
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All reviews

6.5
Okay
Anonymous, Nov 2017
Pros (+) Beautiful view. Pretty good food at a very reasonable price.
Cons (-) Very plain furnishings in both bedroom and diningroom. Front desk and wait staff could not have been more friendly and helpful.

Location

Avenida Costera #479 Bacalar, 77930 Chetumal, Quintana Roo

What's nearby

  • Oxtankah Ruins11.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hotel Laguna Bacalar

Which month has the cheapest rates at Hotel Laguna Bacalar?

The cheapest month to stay at Hotel Laguna Bacalar is March, with an average nightly rate of £67. The most expensive month is June at £102 per night.

What is the cheapest day to book Hotel Laguna Bacalar?

The cheapest day to book Hotel Laguna Bacalar is Monday, with an average nightly rate of £55. The most expensive day is Saturday at £85 per night.

KAYAK's top tips for your stay at Hotel Laguna Bacalar

  • How long should you stay at Hotel Laguna Bacalar? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Laguna Bacalar

  • Where is Hotel Laguna Bacalar located?

    Hotel Laguna Bacalar is located at Avenida Costera #479 Bacalar, 11.9 miles from the centre of Chetumal. Oxtankah Ruins is the closest landmark to Hotel Laguna Bacalar.

  • When is check-in time and check-out time at Hotel Laguna Bacalar?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Laguna Bacalar.

  • Does Hotel Laguna Bacalar offer free Wi-Fi?

    Yes, Hotel Laguna Bacalar offers free Wi-Fi.

  • Does Hotel Laguna Bacalar offer free parking?

    Yes, Hotel Laguna Bacalar offers free parking.

  • How far is Hotel Laguna Bacalar from the airport?

    Hotel Laguna Bacalar is 11.7 miles from Chetumal Intl. Hotel Laguna Bacalar is 19 miles from Corozal.

  • Does Hotel Laguna Bacalar have a pool?

    Yes, Hotel Laguna Bacalar has a pool on-site.

  • How does KAYAK find such great Hotel Laguna Bacalar hotel deals?

    KAYAK scours the web for all room deals available at Hotel Laguna Bacalar in Chetumal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Laguna Bacalar and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Laguna Bacalar.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

5.4
11.9 mi
Chetumal Intl
11.7 mi

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