Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Courtyard by Marriott Chicago Downtown Magnificent Mile

165 East Ontario Street, Chicago, IL 60611, United States
+1 312 573 0800

£126+

Overall guest ratings

8.8/10 Excellent
Based on 2,342 reviews

Review highlights

  • 9.3
  • 9.1
  • 6.3
  • 6.1

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Courtyard Chicago Downtown/Magnificent Mile welcomes you. Located in the heart of the Windy City, our hotel provides easy access to iconic destinations. Prepare for a whirlwind of excitement as you visit the nearby boutique stores on the Magnificent Mile and unique eateries at Navy Pier. Then unwind in our newly renovated rooms and suites featuring plush beds and modern amenities. Large TVs and free high-speed Wi-Fi will keep you well-entertained and connected. Reserve a table at our Copper Fox Gastropub for breakfast, lunch or dinner and find a menu filled with delectable meals and signature cocktails. Savor a expertly cooked steak or discover something new as you dine in our elegant lounge or one of the several private dining areas. In-between adventures, fit in a workout at our fitness center featuring cardio equipment and free weights, then take a dip in our indoor pool with a scenic skyline views. Discover a perfect balance of productivity and relaxation at Courtyard Chicago Downtown/Magnificent Mile.

    Less show all
    Marriott

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Gift shop
    • Laundry facilities
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 2,342 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.5 "Lovely bar service, according to 75%."
      8.0 "Housekeeping was great, according to 80%."
      7.7 "77% found the restaurant service to be one of the best."
      9.2 "Hotel security was great, thought 92%."
      7.5 "Management was excellent, said 75%."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.2 "Very good internet connection."
      7.2 "72% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.0 "Nice rooms."
      8.2 "82% said rooms were clean."
      7.8 "78% thought rooms were spacious."
      7.4 "74% thought the view was good."
      7.6 "76% enjoyed the shower."
      7.1 "71% were happy with the tv."
    • 6.3 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      5.9 "59% considered the lobby entrance to be so-so."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Average value."
      5.0 "The price was ok for 50%."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 3.3 "Pool is below average."
      1.4 "Dirty pool, said 86%."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 772 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
      9.5 "95% thought it was clean."
    • 6.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "For 52%, maintenance was acceptable."
    • 6.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.3 "For only 63%, the noise level was all right."
    • 6.5 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was modern."
      5.8 "58% considered the lobby entrance to be so-so."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 3.0 "Horrible pool."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 1,358 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
    • 8.1 "Very good internet connection."
    • 7.7 "Good cleanliness."
      7.8 "78% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.8 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.5 "For only 55%, the bathroom was ok."
    • 6.3 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
      5.8 "58% considered the lobby entrance to be so-so."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 3.2 "Horrible pool."
      1.0 "Dirty pool, said 90%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 46 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
    • 8.1 "Food is delicious."
    • 7.8 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.7 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 163 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.9 "Internet works."
    • 6.8 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
      6.8 "Beds were acceptable for 68%."
    • 6.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 6.1 "Vibe was decent."
    • 5.6 "Average value."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    staff was friendly
    staff was friendly
    wonderful staff
    courtyard by marriott
    price of parking
    magnificent mile
    great location
    ready at check in time
    vanity area was rather small

    Photos

    Photos

    Map

    Map