Hotel Chicago Downtown, Autograph Collection is a 4-star hotel located strategically within a short drive, walk, or cab ride to Millennium Park, Willis Tower, Navy Pier and other known attractions and museums. Perfect for business, shopping, convention stay, or for vacation, this Hotel offers 354 air-conditioned rooms. Each room has LCD televisions and a full stocked minibar.
Guests at the Hotel Chicago Downtown, Autograph Collection will enjoy pillow top beds complete with Egyptian Cotton sheets. Spacious private bathrooms with bathtubs and showers also have complimentary hairdryers and toiletries. Each room is smoke free hotel with room service available during limited hours.
After a busy day, nightlife for dinner and fun is within walking distance. There is also a restaurant located in the Hotel. A fitness center is available for all guests, as well as wireless Internet access. Features also include a business center and a town car/limo service for a fee if guests need transportation.
In mornings, the Hotel restaurant offers a full breakfast from 6:30 AM to 10 AM for a normal charge. The lobby has 24-hour desk service and there is an onsite ATM. Luggage storage is also available for guests if needed before check in or after check out.
Concierge service is located in the lobby to help guests with questions about the city, amenities of the Hotel, attractions, plays, museums and other special events. Guests of the Hotel Chicago Downtown, Autograph Collection remark about how helpful staff and management are at this Hotel to make the stay above and beyond prior expectations.
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We have always enjoyed staying at this hotel. It’s modern, beautiful, and in a great location. However, this was our 7th stay here and the service was abysmal. Two different nights we tried to order room service and the phone was never answered, even trying the front desk went unanswered. Our room was never cleaned over a 3 night stay even though we were out of it by 9 am each day. The one night we went down to the bar it was disgusting. It looked like the bartender had been completely slammed but she said it hadn’t been busy. There were dirty glasses, used straws, and shakers everywhere. Funny enough she gave us the best service we had during our entire stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Chicago Downtown, Autograph Collection?
You can expect pillow top beds complete with Egyptian Cotton sheets, ensuring a comfortable and restful sleep during your stay.
Is parking available at Hotel Chicago Downtown, Autograph Collection?
Yes, parking is available, including valet parking and private parking options for your convenience.
How is the food quality at Hotel Chicago Downtown, Autograph Collection?
The hotel offers a restaurant with excellent food quality, and a full breakfast is available in the mornings for a normal charge.
What is the cleanliness like at Hotel Chicago Downtown, Autograph Collection?
The hotel ensures a clean and spacious environment, with daily housekeeping and enhanced cleaning protocols in place for your comfort and safety.
What can I expect from the customer service at Hotel Chicago Downtown, Autograph Collection?
The hotel is known for its helpful and friendly staff, who go above and beyond to ensure a pleasant and enjoyable stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests recommend choosing a room with a river view for a picturesque experience.
Consider Bringing Your Own Toiletries
Some guests found the complimentary toiletries to be inadequate, so consider bringing your own.
Check Room Amenities Before Booking
A few guests experienced issues with room amenities such as electrical problems, uncomfortable beds, and lack of free WiFi, so it's advisable to check the amenities thoroughly before booking.
Be Mindful of Additional Fees
Guests were surprised by additional fees such as a mandatory destination fee and high parking charges, so it's recommended to inquire about all potential fees beforehand.
Utilize the Concierge Service
The hotel's concierge service is highly praised for providing valuable information about the city, attractions, and special events, so don't hesitate to seek their assistance.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Millennium Park, Willis Tower, and the Chicago Riverwalk makes it convenient for guests to explore these sites on foot.
Consider Alternative Parking Options
Some guests found the valet parking to be expensive, so consider exploring alternative parking options nearby to save on costs.
Be Aware of Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues with cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff.
Take Advantage of the Onsite Restaurant
The hotel's onsite restaurant is convenient for dining, especially after a busy day of exploring the city.
Plan for Early Check-in Fees
Guests were charged for early check-in, so if you plan to arrive early, it's recommended to inquire about any associated fees in advance.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Chicago Downtown, Autograph Collection is located at 333 North Dearborn Street, (Driveway entrance on 350 N. State Street) in Near North Side, 0.9 miles from the centre of Chicago. Chicago Theater is the closest landmark to Hotel Chicago Downtown, Autograph Collection.
Check-in time is 16:00 and check-out time is 12:00 at Hotel Chicago Downtown, Autograph Collection.
Hotel Chicago Downtown, Autograph Collection is 9.5 miles from Chicago Midway.
KAYAK scours the web for all room deals available at Hotel Chicago Downtown, Autograph Collection in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Chicago Downtown, Autograph Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Chicago Downtown, Autograph Collection.
Value for money | 8.3 |
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Distance to city centre | 0.9 mi |
Nearest airport | Chicago Midway |
Distance to airport | 9.2 mi |