Everything seemed old and outdated. My room was dirty and the bathroom was musty. I’m normal height and I had to duck to fit under the shower head. Sky at the front desk was not very personable or helpful.
3 stars
Clayton Plaza Hotel
Photos of Clayton Plaza Hotel
Overview
Clayton Plaza Hotel is set in Saint Louis and is a short walk from Clayton Station. It provides a fitness centre, as well as a sauna, a heated pool and a free shuttle service.
There are a range of amenities available to those staying at the hotel, such as valet parking, an express check-in and check-out feature and meeting facilities. Staff are available 24 hours a day and can help with booking tours and tickets.
The spacious rooms are air conditioned and stocked with tea and coffee facilities. They provide wireless internet access and a refrigerator. Guests traveling as a family or in a group can benefit from connecting rooms that are suitably furnished.
Those looking to sit down to a meal and wanting to stay close by needn't look any further than Clayton Plaza Hotel's in-house restaurant, which is ideally available every day for breakfast, lunch and dinner. A wide choice of eating options are also available in the area.
Lambert-St. Louis International Airport is a 15-minute drive from the hotel. Forest Park, Saint Louis Zoo and the Gateway Arch are nearby.
Latest deals for Clayton Plaza Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Clayton Plaza Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Window
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Pool and spa
- Saltwater pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle
Things to do
- Bicycle hire
- Game room
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Clayton Plaza Hotel
8.4
Very good
1697 verified ratings
Wonderful
981
Very good
287
Good
179
Okay
64
Fair
83
Mediocre
42
Poor
61
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the wonderful breakfast and helpful service. However, many reviews pointed out cleanliness issues in the rooms and bathrooms, which detracted from their overall experience.AI-generated from customer reviews
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Score by provider
8.4 out of 10
1262 reviews
8.4 out of 10
183 reviews
8.6 out of 10
56 reviews
7.9 out of 10
13 reviews
All reviews
Pros (+) Our entire stay was great.
Cons (-) I don't like that at check in and check out we were not informed about a $25 per day incidentals charge that I just happened to notice on my credit card. I called and was told there would be a credit coming which was over a week ago and I still have not seen a credit.
Pros (+) My kids had a lot of fun at the indoor/outdoor pool and free arcade. The breakfast buffet was excellent; the made-to-order omelets and waffles were delicious.
Cons (-) The staff was terrible and I was charged three times for a room I did not receive. They gave my room to someone else.
Pros (+) We all were extremely impressed with the level of luxury for the cost of the stay. The pools were clean, warm, and beautiful. Wood floors, pillowtop mattresses, and ceiling fans brought all the comforts of home together in the room itself. Breakfast was filling and delicious although I would have preferred a tidier eating environment. The floors in restaurant were dirty and the wait staff was inat...
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Pros (+) Helpful, friendly, caring and efficient!
Pros (+) The staff here are very nice and work hard to accommodate guests. And the wifi is free, which in this day and age should always be the case. Breakfast was OK.
Cons (-) For less cost, I could have gotten a more respectable experience at a Holiday Inn. My first room was so dismal (drawer fronts falling off, sink in the main room, so far from the lobby on the first floor that it felt like a basement) that I asked to be moved.The second room was an improvement, but the bathroom sink didn't drain (annoying when brushing teeth) and in general both rooms were outdated ...
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Pros (+) Free wifi included. Beds are really comfortable. Dual sinks. Good water pressure. Close to everything we needed. Nice interior
Cons (-) Elevators are confusing. Street noise is loud and comes through even on 4th floor.
Pros (+) The breakfast omelet was made to your liking right in front of you and buffet was real food and the indoor/outdoor pool was nice and warm while steam came off my head outdoor on a morning swim we will be back
Pros (+) No carpeting in rooms. I hate carpeting! Free airport shuttle! Looks like they "might" be remodeling? Saw construction workers, but only in one room.
Cons (-) Pergo flooring versus hardwood. Dirty hallways, multiple items scratched, dinged or falling apart. Mishmash of styles: trying to be a nice hotel and failing miserably! Dirty!
Location
7750 Carondelet Avenue, Clayton, MO 63105
What's nearby
- Hanley House0.3 mi
- Missouri History Museum2.7 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Clayton Plaza Hotel
Low season | April |
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High season | April |
When to book a room at Clayton Plaza Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city centre | 0.3 mi |
Nearest airport | Lambert-St Louis |
Distance to airport | 7.3 mi |