Big room. Big shower. Comfortable bed. Free shuttle from airport; arrived quickly. Nice restaurant was open late. No place to hang suits in room. Was given a double room for no good reason; voluntarily kept it instead of changing rooms on 2nd night. Mixed up parts of bill that were supposed to go to me vs. what goes to the company. Wound up with entire room rate on my card for what I though was a prepaid room, but receipt was mailed to company not to me.
the large room and comfortable bed and free water.
Great bar Expensive buffet
the convenience of off the highway on the highway. the elevator was out of service, which was not a problem for us, but would be for a handicapped person. And we woke up to a power outage.
Room and dinning area were very nice They did not honor the Kayak price so, it cost and additional $90 to stay. Please be aware of this.
Storm absolutely rocked it with customer service. I hope the Storm never ends.
the garden in the inner courtyard, the nature trail outside entrance doors too low and flimsy, lobby and courtyard garden dirty with detritus of the previous day, front desk staff too cool and directed at one another to be attentive and helpful to guests
My problem is with Booking.com. When I arrived, they did not have my reservation. Sheraton was kind enough to book it, and we were lucky on Graduation Weekend to be able to get a room. This is the first time this has happened to me, and I was not a pleasant experience.
Room had peeling paint on the ceiling- not something I want to see at over $200 for a night!!
We like to be ecological responsible and chose not to have towels and bedding replaced everyday. we hung the sign on the door as directed and that wish was respected. What we did not expect was that the bed would not be made and the normal cleaning done. Disappointing.
I thought the room was above adequate and the courtyard was very well appointed
Club room Pool and gym poor
Great stay,awesome choices for breakfast
Clean, comfortable rooms with friendly and helpful staff. Big breakfast and cookies at night. Nice location. We could hear the very loud wedding reception beneath us that went till midnight. I suggest choosing a higher floor or asking about any events when you book or check in.
The hotel and Staff were outstanding. We enjoyed our stay. The agency we booked through booked the date we left not the dates we needed. When we tried to notify the company for a refund we could not get through 5 times and never got through. Please help.
The beds were comfortable and I liked the fact that there was a clean bed cover with each new guest. The location was good and the staff very nice and helpful. Lots of choices for breakfast. Cookies at the end of the day is a nice touch. I did not like the fact that it was so close to main roads. The hotel is not in perfect condition. The rugs and lifts have seen much better days. I had thought from the description that it would be a "grander" hotel. For breakfast, I would prefer better quality : real omelets and scrambled eggs, more natural yogurts.
Very comfortable bed, coffee maker, free wi-fi No hot tub.
Breakfast buffet was surprisingly good. Front desk staff was very friendly and helpful. Room had a musty smell. Maid service disregarded do not disturb sign on the door and attempted to enter the room. Overpriced.
They say that the airport shuttle is available 24/7, but although it runs 24/7, they don't always have available seats. We had to take a 4:15am shuttle instead of the 4:45am shuttle we wanted. So not only did we have to hang around the airport longer than we'd hoped, but we had to wake up at 3:30 am.
The staff were super friendly. The room was big. There was mold in the bathroom shower (which my wife is severely allergic to!), the heat was stuck on and the room was 79 degrees. When I went to the front desk the employee on duty was apologetic but said there was nothing he could do. So I had to struggle with the window to open it, but alas, it seemed to be jammed shut. Also, I'd like to note, the stains on the bedding sheets was off putting.
I was very happy with this hotel. Easy access from highway, big, clean rooms, friendly staff, free breakfast. Everything was new/updated - carpets, bathroom fixtures, furniture, beds.
It was good and breakfast was very good for the price I paid Nothing everything was fine there
I liked the convienence of the location between my 2 conferences
Hotel was close to highway and offered clean rooms, free breakfast & coffee.
Comfortable bed. Room was not ready for check-in at 4PM. Also assigned room had the heat set so high it took hours for it to come down to a reasonable temperature.
This hotel is fine if you just need a cheap place to stay and don't plan on spending a ton of time in your room. It's clean enough and the bed was fine. It's more of a motel with the doors going right to the outside. You do need a key to use the elevators which helps with security. I personally prefer a hallway outside of my bedroom haha
Staff could have been more pleasant. Fitted sheets are too small and implode on you when you crawl into bed (staff didn't put on correct size as requested). A bit pricey for the accommodations.
The bathroom floor was in really bad shape. The sync was clogged. The wind was coming in the ventilation system in the bathroom, making noise all night like a whistle sound. Furniture in the room is all beat up and not clean. This is the worst experience in an hotel I've seen and I constantly travel every week for work.
This hotel was convenient to UVM, and easily accessible from I-89. Clean room, friendly staff, acceptable breakfast buffet.
The beds were really comfortable. Loved the location, so close to the airport and walking distance from University Mall. Staff really helpful and kind.
Decor and presentation of our room was pleasing. Very comfy bed. Close to the lake in a decent area. Staff very helpful and friendly. Interiior decor of corridors was poor, carpet needs replacing. I was worried what state the room would be and was pleasantly surprised when I opened the door.
Polite staff and clean rooms. Had to pay for parking!
Good location. Bummer to have to pay for parking
Friendly staff Fitness center needs redo
Location was perfect for what we came to see. Front desk staff at check out was very helpful and accommodating after letting them know about our stay. Construction in the room above us early Monday morning. The room had clothing left behind from previous guest as well as an employee beer can under the dresser.
The Hilton Burlington always has a great staff and the location of the hotel means you will have a great view of the lake and a quick walk to restaurants, bars, and shopping. Very convenient to get in and out of Burlington to take day trips around VT. Rooms feel outdated and require some TLC to mirror the brand you expect from the Hilton.
I liked the beautiful views of Lake Champlain and the proximity to the downtown area.
Everyone was so friendly, knowledgable and treated me 1st class! View is amazing and room is very comfortable. a++ worth it I wish breakfast was included during our stay.
AMAZING! A great location, loved the free bike rental, loved the staff, loved the pillows! Overall, a great stay~
Great location. Worth the extra $ for lake views *Staff is hit or miss. *We booked on Aug 8 for Oct 8 arrival and our room type (King) was "sold out" when we arrived. Seems to me someone just didn't do their job and allowed people who arrived earlier in the day to upgrade their room.
Location and view We did not have a very nice stay. Their was fecal matter on the shower curtain. The room did not smell the best. The ac did not cool the room at all. It was about 90 degrees out during the day and when we went back to the room in the evening the room was hot with the ac on full force. Was not a very pleasant stay especially for $270 a night. The view was great from the room, that was about the only good thing from this stay
Convenient, relatively inexpensive. Bathroom was clean. My first room had an unpleasant odor and so I switched rooms. The second room also smelled, but it was the only vacant room in the hotel. The carpet was damp underneath the heating/AC unit, probably due to condensation. I just avoided that portion of the room after I realized the carpet was pretty wet.
My fiancé and I stayed in here on vacation. It was a great location right off I-89. We stayed in a business suite with a mini-fridge and freezer, microwave, extra sink, and downstairs office space. Perfect hotel room to for our needs. Everyone on staff was friendly and very helpful! The breakfast was okay for a continental breakfast included in our stay. The eating area was small, so we had to take breakfast back to our room on two occasions.
They found a cat friendly motel for me, and assisted in getting my reservation money back. Pet friendly?! For dogs, yes. For cats, no.
Staff was excellent They went extra mile to ensure we are comfortable and helped us find a way to keep our bikes safe. We were there on 4th and they guided us to see the town fireworks. Pool was a bonus for kids.
Low price, clean room and nice staff Breakfast wasn't anything special
Location. Easy to get to downtown Burlington. The hotel is older. Staff knowledgeable. Breakfast was fine with fruits and muffins, waffles, egg omelet. Great coffee! This is a pet friendly hotel and by the carpet stains, it showed. The upholstered seats on the 2 chairs were very stained. Otherwise, a great place.
The room was spacious, it had a microwave and a mini-fridge. The bed was comfy with lots of nice pillows. Everything was great and the staff were super friendly and helpful. We had a wonderful time and will definitely be going again. I had some minor difficulties with the wifi because our room was in the far corner of the building, but everything else was fantastic!
Price Dirty floors/carpets
Loved the location. Close to everything in Burlington. Restaurant was awful!!!! Service was slow and it took over an hour to get our breakfast.
The staff were absolutely wonderful. We had a terrible experience the evening before, so we switched to the Courtyard. Seeing and listening to what happened, the staff did their best to allow us to take care of our vehicle while we waited for our room, and even accommodated an early check-in because of our needs. Thank you so much! You saved the 4th of July for us!!!
Nice Bed. The air conditioning in our room was not functioning. The front desk was rude. The elevators did not work. Did not sleep well in a hot room with street Lights shinning in the room.
Great staff. Attentive and professional. Clean hotel and good for famiy getaways. No small fridge in my room.
They had a sauna haha, very close to downtown burlington, stores, coffee, liquor store. Over all very good.
What an amazing deal we got for this place. We accidentally ordered the suite apparently and our room was HUGE. The staff was very friendly and it was a low-key environment seemingly insulated from the bustle around it. The complimentary breakfast was pretty standard, and was well-stocked every morning. Our room was kept clean and we overall we loved our stay. The only issue I guess would be that there is NO indoor pool on premises. We asked and were told our key would work down at holiday inn to get us into the pool and hot tub though. We never used those facilities anyway but we would've if they were on-premises. Also, the floors of the room are surprisingly cold, thanks to the tile in the bathroom. I really have a hard time even thinking of "things I didn't like" because this place is great!
The room was beautifull and spacious and clean.
Our room spacious with lots of windows. We liked having 2 separate sinks. Very quiet. We chose it for the cost. If you wanted to be closer to downtown, you had to pay more for the same comfort.
The gentleman at the front desk had a great sense of humor. There was a nice selection at the continental breakfast which can be tricky because of my dietary restrictions. The beds were extremely comfortable and the location was great for the price point we were looking for. I really enjoy when I can peruse a binder in the room with information about hotel amenities and area attractions. I was able to find information about the amenities online and area attractions in the lobby.
The bed was really comfortable. The room was OK overall. Location is convenient. Noisy neighbors well into the night. Staff was not particularly service oriented, basically friendly but not as helpful as they could have been. This was not a cheap stay, so not a great value, minimal amenities.
room smelled damp and stale.
Clean, quiet, comfortable, Breakfast minimalist.
Clean Comfortable bed Modern bathroom Efficient
Everything was great! Service, room, staff, cleanliness, ect. I would recommend staying here. A great location not far at all from downtown Burlington. Pool was closed :(
Price Facilities need refreshing, breakfest food was limited
It was quiet, clean, the front desk was very pleasant and I had a great night sleep. Absolutely no complaints!
Not too fancy on the outside, but the room was nicer than expected with a comfortable king-sized bed and updated bathroom and decor. Just a few minutes' drive to downtown Burlington and a decent price.
Ease of check in, very friendly staff. Close to both restaurants and grocers. Room was huge. Proximity to a very busy intersection made getting on and off property difficult at times. Exterior staircase hand rails are too wide to grip properly and were filthy
Good location Heating/cooling system high in wall which blew right on my body, constant fan. Carpet and walls were dirty, poor wifi.
Close straight drive to middle of town. Quiet hotel, but right off the main road. A little pricey.
Room was neat and clean. Staff is very friendly. Absolute bang for the buck. Rates were cheap but no compromise in anything. Great location. A mere 5 minute drive from Burlington Downtown. No complaints. Heater could have been better or alt east better positioned but considering it was the coldest night of the year it was understandable.
The room was very nice. I didn't have to trip over my kids b/c there was so much space. The kitchen area in the room was great! Also, the hot tub was actually hot! I've found that most hotels keep theirs at a cooler temp., but this was very relaxing!
I needed to work from the room and the connection speed and reliability was great. It even had a wire connection. The room was clean, the free breakfast was very good. Having the kitchen was a big plus. You can hear people from other rooms a bit but everything was always quiet at night and early morning so not a problem.
This guest did not leave comments about this hotel.
The staff friendly. The 2 bed suite is large & comfortable for a family. We prepared dinner in the room. The kitchen is well stocked, pots, pans, dishes, etc. The dishwasher was nice as well. The hotel is located out of the city and is very quiet. nothing
The service was outstanding, the best in Burlington, and we've stayed at more than 10 Burlington hotels in the past 3 years. It had a comfortable, well designed, elegant suite with a gorgeous kitchette and free wifi comes standard. Oh, it was quiet too Initially, I thought it was out of town, but Winooski is only a mile from UVM and is charming, on the river.
Spacious, updated, super clean rooms and great included breakfast in the morning.
We were given a king suite on the first floor very near the pool and an exit. Perfect! There are several public spaces, including a gas grill and gas fire pit for guest use. Hot breakfast is included and the kitchenette was well stocked with utensils. No complaints!
Modern hotel. Good space planning, nice room. Yes, I was very shocked that you charge $100.00 for a pet stay. That really put me off I have never paid such an enormous amount ever! When I booked the hotel on line it never mentioned this cost. I have a tiny shiu tzu that is well trained. Th
All the amenities..and the pool. One day, the housekeeping forgot to do our room...We did not leave any sign at the door.
The room was beautiful. The free breakfast was great, a big verity. The room was cozy and a perfect getaway for the weekend. The full kitchen in the room was so convinent. They had every thing right down to a wine bottle opener. Love love love this hotel. No
You can't go wrong most of the time with a Marriott. My room had the small kitchen. It was perfect for our needs for 4 days! They made good use of the space in those type of rooms. I would stay there again for sure.
The staff was very kind and friendly. The picture of the pool made the pool look bigger than it was.
Bathrooms! Pubic hair on floor. Very outdated foxtures
Very nice breakfast assortment, and excellent servers keeping the assorted foods/drinks servers filled at all times. Very pleasant people.
Excellent hotel. Excellent staff. Too far from downtown.
The desk staff was very friendly and informative.
My wife and I had to travel to Burlington on business. This is by far the best hotel we have stayed in, within the $100 room range. New King size bed and pillows. Very clean and comfortable. Free WiFi and business amenities. The room even had USB chargers on the nightstand for our phones. Overall highly recommend and will definitely be staying there again. The building appears small from the front, however once you get inside it opens up. Parking can be a pain if they are getting full.
more fruits in the breakfest
Very roomy and clean accommodations. Staff was friendly and helpful. Included breakfast and lunch wasn't gourmet, but the hotel was a fantastic deal, even excluding the complementary meals. Will definitely be staying here when I return to Burlington!
Loved the airy, lodge-y feeling main common area, which we were able to use for a birthday party while there. The staff was exceptionally friendly and helpful. Would definitely stay again. Only complaint was the sofa bed, not very comfortable.
Staff were very helpful and friendly. Breakfast buffet was very good w/ample choices for anyone. Pet friendly, there were tags to put on your room door to let people know a pet was staying there. Large comfortable suites.
Was far more than expected. Staff was excellent. Suite was immaculate.
Staff was very helpful. Loved the free breakfast, and they provided a pack n' play at no charge to us as well.
Great breakfast and nice evening reception. The suite was nice for a family. The bedroom was small for 3.
Employee's are excellent!!
nothing Pool was broken Very noisy, people drinking late in the hallway
This hotel was a good value. It did not have top of the line amenities but theit location, services and all around offering are in line with the rates they charge.
Very convenient location - clean facilities - excellent staff
rooms were clean. breakfast was good. location to colleges was good. staff was excellent traffic during week was bad. especially trying to get out of parking lot to college area.
Place was in the right spot downtown, had a wonderful restaurant on spot, overall great place I would stay again The room next to us fought until about 3am and nothing was ever done about it.. I tried calling down but couldn't get thru to the desk for some reason.
Like new! Super clean and spotless. Luxurious. Full refrigerator and freezer, cook top, microwave, and all things needed to cook. Wonderfully friendly and helpful staff. Quiet, comfortable, and perfectly equipped rooms. Coffee round the clock downstairs, breakfast, and dinner on weeknights. Honestly, best place we've stayed - ever! Great value.