Overview

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Mercure Hotel Koeln West

Horbeller Straße 1, 50858 Cologne, North Rhine-Westphalia, Germany
+49 2234 51 40

£53+

Overall guest ratings

7.9/10 Good
Based on 1,782 reviews

Review highlights

  • 8.7
  • 7.7
  • 7.5
  • 5.7

Good to know

  • Great reception
  • Clean rooms
  • Friendly service
  • Good accessibility by car

Nearby

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    About

    Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 miles to the main train station and 15.5 miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,782 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.7 "Good location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% liked the proximity to shopping."
      9.0 "Near to public transport, according to 90%."
      7.9 "79% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 6.4 "Pool is mediocre."
    • 6.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.1 "Only 51% thought the shower was ok."
      5.6 "For only 56%, the tv was ok."
    • 5.7 "Sufficient wellness & sports facilities."
      5.8 "58% thought the sauna was ok."
      6.3 "For only 63%, the fitness area was satisfactory."
    • 5.2 "Internet is average."
    • 4.9 "Value below average."
      1.0 "90% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    Based on 588 reviews
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 7.5 "Good location."
      9.7 "Easily accessible by car, said 97%."
      9.0 "Near to public transport, according to 90%."
      9.8 "98% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 6.1 "Pool is mediocre."
    • 6.0 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.5 "Beds were acceptable for 65%."
      5.5 "Only 55% thought the shower was ok."
    • 5.9 "Food is average."
    • 4.9 "Value below average."
      0.9 "91% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 784 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.7 "Good location."
      9.8 "98% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
      9.7 "Easily accessible by car, said 97%."
    • 6.6 "Pool is mediocre."
    • 6.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.4 "Average value."
    • 5.1 "Internet is average."
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    Overall rating

    7.3 Good
    Based on 89 reviews
    • 8.1 "Great service."
    • 7.9 "Good cleanliness."
    • 7.5 "Good location."
      9.4 "Easily accessible by car, said 94%."
    • 7.3 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 4.4 "Value below average."

    Overall rating

    7.6 Good
    Based on 320 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.4 "Good location."
      9.7 "Easily accessible by car, said 97%."
    • 6.1 "Rooms are ok."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.9 "Food is average."
    • 5.4 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 4.8 "Wellness & sports facilities were not very nice."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Clean rooms"
    "Friendly service"
    "Good accessibility by car"
    data provided by TrustYou

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