Hotels near Concord Buchanan Fld airport

Hotels near Concord Buchanan Fld airport

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Buchanan Fld (CCR) - Concord, CA, United States
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Best hotels near Concord Buchanan Fld airport

Cleanliness
8.9
Comfort
8.8
Facilities
9.7
Food
0.0
Location
8.9
Overall 8.5 Excellent
Based on 832 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.7
Food
0.0
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
5.0
Facilities
10.0
Food
0.0
Location
10.0
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.6

Good 6.0
Pros: Breakfast was ok, but, more fruits and berries would help , maybe muffins and real eggs and omletts not from the powder.
Mediocre 2.0
Cons: The noisy from the old refrigerator was terrible. The quality of the room furniture was very poor. I was very disappointed with overall atmosphere of the room.
Excellent 8.0
Pros: Nice safe location and easy access to most everything. Bed comfort was fantastic. One of the best ever. WiFi very good. Breakfast had a lot of options, but coffee (see below). Hotel very clean and modern and a better choice than many in the area. It has a few negative areas, but overall still a solid rating. Nice laundry room as well as fitness center.
Cons: Bedroom/living room very small. Hardly room to unpack. TV serves both areas but doesn't pivot enough to see properly. Bathroom and kitchen nice though. Toilet stopped up after first flush, but maintenance responded quickly. Unfortunately stopped up again on check out day. Coffee (Breakfast) was one of the worst ever. Best to bring your own.
Excellent 8.0
Pros: Thoughtfully designed studio apartment style units. Helpful staff. Good, full breakfast.
Cons: Long, anonymous hallways.
Excellent 10.0
Pros: I've been here many times and have never been disappointed
Cons: miss the pre-covid breakfast...great omelettes
Excellent 9.0
Pros: Location, staff, general vibe very good. Business hotel, but did not have a "business" feel. Nice decorating job.
Cons: Too much "stuff" in the room; Kitchen out of proportion for a hotel; would be nice to have a little more space to walk int.
Good 7.0
Pros: Staff was so accommodating
Cons: Little pricey
Excellent 10.0
Pros: It was a great stay from the moment we arrived and we’re greeted by the friendly woman at check in. the rooms are are clean, up to date and well kept. the property was lovely as well. The pool and spa temp were wonderful for a night swim and soak. Great hotel and experience!
Cons: nothing it was really nice!
Excellent 9.0
Pros: Free breakfast was actually pretty good.
Cons: No bathtub
Excellent 9.0
Pros: Well maintained building and grounds, friendly front desk persons, reasonably quiet,.
Cons: Pool area noise can be annoying at times, but not overwhelming.
Okay 5.0
Cons: Trash cans weren¿t empty on second day, no fresh soap or coffee on second day. The coffee maker was awful.
Excellent 10.0
Cons: Met or exceeded our expectations.
Excellent 10.0
Pros: Quiet, clean, nice room
Cons: Not much parking available
Excellent 10.0
Pros: The only problem was I was on the 3rd floor and there was little kids running on the 4 floor. This issue is out of the hotel control. I enjoy the size of room and location.
Poor 1.0
Pros: Nothing the name has fell out
Cons: Trash all in the hallway smell sooo bad Not god
Good 6.0
Pros: The location was great...
Cons: My toilet in my room ran alll night. It kept me up at times.
Excellent 10.0
We loved this place! We are thinking of moving to Concord and our realtor recommended this hotel. Shelby the receptionist was fabulous! Suite was spacious and impeccable!
Good 6.0
Pros: Aesthetics
Cons: Room was compact.
Excellent 10.0
Pros: The King Studio having a full kitchen
Cons: The walls are thin, could hear the neighbors just talking normal
Excellent 9.0
Pros: Full kitchen, very clean, comfy.
Good 7.0
Pros: I like the fact that you can get a room with a separate bedroom from the living room and kitchen. When they say king size bed, they mean king size. It has many choices for food within walking distance.
Cons: I have stayed at this particular hotel before I and it supplies you with sauce pan a frying pans, measuring cups, utensils, etc. But this time we only had a frying pan. Also I both of the phones in the room did not work.
Excellent 8.0
Pros: The rooms are super clean.
Cons: The air conditioning was extremely loud and you could hear traffic very good from the bedroom windows.
Mediocre 3.0
Pros: Nothing !
Cons: service, room service, staff, respect to customer we have't have shampoo at hotel first night but no one take responsibility to bring it, it was very bad experience
Excellent 9.0
Pros: Loved the room and breakfast was wonderful
Cons: Housekeeping left a half-full coffeepot and did not refill toiletries. I went to the front desk and asked for coffee and toiletries--the front desk clerk promised to send someone right away. I went to bed an hour later without--no one ever showed.
Mediocre 3.0
Pros: They have a great breakfastt
Cons: Never can check in on time. Not the friendliness at the check in desk. The elevators and hallway to room’s reeked of someone smoking weed. The tv didn’t work in the bedroom. The only reason I stay at this hotel is because this is where the
Good 7.0
Cons: The room is so small. The TV remote is filthy with stain. The TV has limited channels and not user-friendly to change channels. Hallway has weird odor. AC unit is very noisy.
Excellent 10.0
Pros: Room was spacious, good food at the bar, great happy hour and breakfast was really good too. All staff were friendly and helpful. Clean, comfortable and good location.
Cons: N/A
Mediocre 3.0
Pros: Friendly staff, cleanliness, location.
Cons: n/a
Good 7.0
Pros: A safe place to stay. And restaurants and shops nearby just in case you need to eat for buy something last minute.
Cons: Be wary about shuttle hours!! Only will pick up from train station, etc. if scheduled 24 hours in advance, which was not explained clearly to me. I asked several times and was not given that warning. Staff do not seem to be trained properly.
Okay 4.0
Pros: Clean, convenience of location, nicely appointed room
Cons: Loud - could hear way too much of what was going on in next room and in hallways. Too close to downtown lights. Blackout curtains did not cover windows sufficiently to block nighttime lights from Theater, etc.
Excellent 10.0
Pros: Great rooms for a family. Nice accommodations. My kids love the breakfast.
Okay 5.0
Pros: Near the highway
Cons: People take food to their rooms and leave a trail in the hallways. The hotel was very dirty and the ashtrays were overflowing and it smelled.
Excellent 8.5
Pros: The rooms were clean, the bed and pillows were very comfortable, and an extra blanket provided. Everything I used in the kitchen and living areas worked well, and the room was efficiently designed. The front desk staff was extremely pleasant, the made-to-order omelets were very good. I liked the close proximity to eateries and easy freeway access. Ample parking. Key card readers at all exterior doors worked well (not always the case, so happy to see).
Cons: My room had an extremely noisy bathroom fan and the shower did not drain properly, so I would stand in 3 inches of water at the end. There was no ice when I got in, so I turned on the ice-maker, which was very loud the first night. The noise from the adjacent rooms shower was a very high pitched squeal (they showered at 5am).
Excellent 10.0
Pros: Our room was fantastic. We paid a little over $100 and we were put in a room with a nice chaise lounge, a comfortable King bed, and (to our surprise) a kitchenette larger than the one in my first apartment! It comes stocked with all of the dishes, utensils, pots and pans you need to cook full meals! The staff was helpful, and they had no problem accommodating my request for no down pillows (I'm allergic). Overall, it was a fantastic stay at what felt like a luxurious hotel. We will be looking to stay here again when we come back to San Francisco.
Excellent 10.0
Pros: The room was very spacious. Liked the full kitchen, it's very helpful when traveling with children. Very quiet and relaxing at night, complimentary breakfast was great, convenient location with shops, theaters and restaurants within walking distance. The room was spot clean, overall a great experience.
Cons: The shampoo and conditioner didn't work for me and it would have been nice to see a little more color in the room(my personal preference).
Excellent 10.0
Pros: The gym and breakfast was the best. It was also great to be so close to dinning and the freeway.
Cons: Maid service never came. Was a little disappointing.
Hyatt House Pleasant Hill - Pleasant Hill
Rated no. 1
8.5
Excellent 8.5
Based on 832 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
6.6
Location
8.4
Overall
5.3
Overall 8.3 Excellent
Based on 264 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
6.6
Location
8.4
Overall
5.3
Cleanliness
8.7
Comfort
8.4
Location
8.2
Services
8.3
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
5.0
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.5
Staff
8.5
Cleanliness
8.9
Comfort
8.4
Location
8.2
Services
8.6
Staff
8.6
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.3
Staff
8.4
Cleanliness
8.5
Comfort
8.2
Location
8.5
Services
8.3
Staff
8.6

Excellent 8.0
Pros: My room was very modern and comfortable. It had just been cleaned when I dropped off my bags and I could see where everything had been wiped down and mopped. The location was very close to the freeway and had stores and restaurants closeby. A little bit of traffic noise, but with the earplugs I slept fine.
Excellent 10.0
Pros: I always stay here when visiting Martinez. the staff are amazing! They continue to update the property snd show pride in their business. It is very clean and comfortable.
Cons: Occasionally the traffic on this main thoroughfare can get a little noisy but they do provide ear plugs if you are sensitive to noise. it does not bother me.
Okay 5.0
Pros: Price was good. Staff was nice. Room was nice.
Cons: We arrived late and room not ready. One large towel for 3 people. Had to go get more towels off of the cleaning cart. People smoking outside filled our room with smoke. Twice. Room not made up and dirty towels not cleared during our stay.
Excellent 10.0
Pros: Super clean very comfortable
Cons: Location
Excellent 8.0
Pros: Neon sign over the swimming pool looks great at night. Comfortable bed.
Cons: Loud
Poor 1.0
Pros: Not much I will tell everyone I know to never give money to these disgusting people
Cons: Awful. Your hotel has a pay later option when booking meaning it’s an option to not prepay. Which is your choice mind you! Cannot cancel . The treatment for not being able to cancel a reservation was disgraceful These people have no business runnin
Excellent 8.0
Pros: New remodel is a big improvement. Complimentary items were a nice treat. Bed very comfortable. I will definitely stay here again.
Excellent 8.5
Pros: Bed was super comfortable, all the furnishings and fixtures, including the bathroom, were gorgeous and almost brand new, much better than I ever expected from a small highway-side drive-up motel.
Cons: Walls are a bit thin, you can hear traffic and neighbors when they keep their TV on all night. A bit pricy, but probably not above average for the location.
Excellent 10.0
Pros: very clean
Cons: nothing!
Good 6.5
Pros: Updated furnishings inside the room (queen bed, microwave and frig, Jacuzzi bathtub) with exception of two old, worn arm chairs. very good bathroom facilities.
Cons: No noise insulation, small, tight parking lot, other guests warming up their diesel pickups for 15 minutes at 5:30 am. No complimentary breakfast. Inconsistent maid service. No cable TV guide in room.
Muir Lodge Motel - Martinez
Rated no. 2
8.3
Excellent 8.3
Based on 264 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.7
Location
9.0
Overall
8.5
Overall 8.2 Excellent
Based on 124 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.7
Location
9.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Location
9.2
Services
9.0
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
9.2
Facilities
8.0
Location
9.6
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
9.4
Comfort
9.1
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
8.2
Comfort
8.5
Location
8.7
Services
8.2
Staff
9.0
Cleanliness
8.9
Comfort
8.4
Location
8.2
Services
8.6
Staff
8.9

Excellent 9.0
Pros: Location, friendly staff, comfortable beds, cleanliness.
Excellent 10.0
Pros: Convenient location ! Right off the freeway ! It was clean and I liked that everyone was wearing mask ! The young lady at the front desk was very nice and very helpful !
Cons: Cant think of a thing that I didn’t like !
Good 7.0
Pros: The California bowl at the restaurant was good. Hotel room was beautiful. Bathroom could have used a touch up on cleaning.
Cons: Mattress was not comfortable. Dining ended at 8. Hot tub access ended at 9.
Mediocre 2.0
Pros: Location
Cons: Bedding and linens
Excellent 8.0
Pros: I liked the pool. The packaged food to go.
Cons: Having to ask for coffee filters each morning, having to ask for the garbage to be emptied.
Excellent 10.0
Pros: Everything
Cons: No room service….food
Excellent 10.0
Pros: Super comfy beds and location for hotel
Cons: Swim pool staff was rude. He was not responsive for customer’s request and treat hotel guest as an extra since this swim pool somewhat look like operate by a club member. I do not feel dignified but kind of ignored from the staffs in swim pool. I feel very frustrated because of that.
Okay 4.0
Pros: The beds were clean and comfy.
Cons: Because of COVID restrictions, there were virtually no services. No room service, no valet and nothing to eat except a airport-level cafe in the lobby.
Excellent 9.0
Pros: Amazing pool. Helpful staff. Comfortable beds
Excellent 10.0
Pros: Beautiful hotel in downtown Walnut Creek. Very much enjoyed my stay. Would definitely stay here again.
Poor 1.0
Pros: The fact I went hkme
Cons: Filthy place filthy people just FILTH
Excellent 8.0
Pros: The cleanlines and room layouts and the soundproof walls
Cons: The front desk demeanor is polite yet not inviting. I have stayed here countless times and nobody ever takes the time to show me the amenities or features. They simply check people in/out. It just doesnt feel personable...ever
Excellent 10.0
Pros:  one of the front desk managers is exceptional and offered wonderful customer service. We will return.
Excellent 8.0
Pros: Food quality was better than expected, especially unique cornbread.
Cons: TV was set to strange levels so picture quality seemed dark.
Good 7.0
Pros: The room was very very clean.
Cons: Upon check-in..It is difficult to hear someone who is behind plexiglass and also has a mask on. The employee was trying to provide info but could not understand them. It was not made clear that water was available at the front desk. No cups in room.
Excellent 10.0
Pros: The bed was super comfortable.
Poor 1.0
Cons: Never told gym was closed before booking
Excellent 9.0
Pros: It was comfortable
Cons: The forced valet parking
Okay 4.5
Cons: Online it showed pool cabanas with tv’s. We planned on watching the NBA playoffs poolside. But they weren’t even open until 2nd week of May. Both elevators kept breaking so when we had the only option of using the stairs it led us to a doorway that opened up on the other side of the building to the street. We had to walk all the way around in our swim suits. The website also said Saturday’s they had a special in the cafe that was a Bloody Mary with a burger which was also in the menu that was handed to us when we sat down. When we asked to order it they said that that promotion isn’t going on anymore on Saturdays. We were very misled. We live locally and just wanted to have a staycation close to home for a night. Huge waste of money. Never staying here again.
Excellent 10.0
Pros: First class fitness center, comfortable rooms, excellent service by staff. Like the layout of the restaurant. My go to place from now on when I am visiting the area.
Excellent 8.2
Pros: with club sport connection - good facilities for excercise/relaxation clean, well-tended facility
Cons: only valet parking - or try to find something out on the street and walk...
Excellent 10.0
Pros: This hotel has functionally become my second home. My husband and I are both from the bay area and this is the perfect spot central to all of the grandparents. The rooms are very comfortable and spacious. The service is excellent. By far, my favorite thing about this hotel is that it has an amazing gym with everything you could possible want. The kids world, made my children want to move to Walnut Creek, they loved it and want to know when we are coming back!. Cant say enough about this place, we love it!
Renaissance Walnut Creek Hotel - Walnut Creek
Rated no. 3
8.2
Excellent 8.2
Based on 124 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
7.8
Food
8.5
Location
8.6
Overall 8.0 Excellent
Based on 987 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.8
Food
8.5
Location
8.6
Cleanliness
9.6
Comfort
9.6
Facilities
8.6
Location
9.6
Overall
9.2
Cleanliness
8.3
Comfort
8.3
Location
8.7
Services
8.1
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.0
Facilities
8.5
Food
8.5
Location
8.5
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.3
Staff
8.5
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.2
Comfort
8.1
Facilities
5.5
Location
8.3
Overall
5.5
Cleanliness
8.3
Comfort
8.3
Location
8.4
Services
7.9
Staff
8.2

Excellent 9.0
Pros: Easy checkin and bags to room
Cons: High cost of overnight parking Attitude of checkout "clerk"
Excellent 10.0
Pros: Nice room comfortable space
Cons: I did not like paying 30.00 a night for parking.. because of that I will not stay there again.. Very nice place though.
Excellent 9.0
Pros: Great location
Cons: Nothing
Excellent 10.0
Pros: The friendly, accomodating, cheeerful staff. 
Cons: The parking out front is not accomodating at all. Very congested while checking in etc.
Excellent 9.0
Pros: Large rooms, updated modern lobby, great breakfast! Great for families!
Cons: Having to wear a mask and show proof of vaccination to eat breakfast. California is crazy!
Excellent 9.0
Pros: Good Breakfast
Cons: The time they serve breakfast ends early
Excellent 10.0
Pros: Easy access to BART and the freeway, plus close to my nephew's house.
Cons: None
Poor 1.0
Cons: Wifi was out and I came to the hotel for work. The staff had not communicated to one another that the wifi had been out since 6pm. It would have been nice to have gotten this information when I checked in and not when I had already settled in my room.
Excellent 8.0
Pros: Nice big room, across from BART. The breakfast was also very good.
Cons: The $24 parking fee and the Internet was down the whole time we were there. They claim it was a widespread Hilton problem, who knows?
Good 6.0
Pros: Rooms were clean and big, Breakfast
Cons: We reserved a room at this hotel because we wanted to use their pool but no where did it say while we were booking that the pool was closed for maintenance. They did nothing to comp us for this. Parking is overpriced.
Excellent 10.0
Pros: We felt very welcome from start to finish. Valet parking attendants were helpful & friendly. Front desk staff made us feel like valued guests. Kitchen cooks Staff rocked the free breakfast. The Hotel Manager got an ear full of praise!
Cons: Valet parking was nice but seemed overpriced. We tipped the awesome attendants generously even though the hotel charged a steep fee. Sad that the county won't allow the pool to open yet!
Excellent 9.0
Pros: Breakfast
Cons: Room cleaning is only done by guest request, and they don¿t tell you that on check in
Good 6.0
Cons: Elevators are in need of repair/replacement. Noisy, bumpy, slow. Parking lot elevator out of order. Stairs instead were dirty and squeaky. Room is starting to look a little shabby.
Poor 1.0
Pros:  
Cons: Poor management...Original room not ready at check in...Room had no veiw..Brick wall.....Charged for two nights of misery.. What a way to start a vacation. !!!
Mediocre 2.0
Pros: It was a suite.
Cons: No pool.No bar.No dining.No evening social.2 of the 3 days, no warm breakfast.Coffee machine in room broken. Took 30 minutes to replace it. Front desk unconcerned.
Poor 1.0
Pros: Valet parking
Cons: Hotel was booked for convenience to family, and pool. Website did not indicate pool was closed. The hotel it¿s self was clean, rooms were not cleaned even when asked, breakfast was over cooked would not stay here again
Excellent 9.0
Pros: Excellent hotel staff and valet
Good 7.0
Pros: Staff were friendly, room was clean.
Cons: Very understaffed so did not offer the nightly reception advertised & beverages in the gift stop were very expensive. The pool was closed. Housekeepers were in short supply. Some of this was unavoidable but should have been disclosed during booking.
Excellent 10.0
Pros: The staff was amazing and the hotel was clean and I really enjoyed how open the layout was. The breakfast provided was great as well. We will definitely be staying here more often.
Cons: No
Okay 5.0
Cons: The pool and restaurant were closed. The only reason I paid Embassy Suites prices was for the Embassy Suites amenities. The breakfast seemed sparse.
Excellent 9.0
Pros: Big rooms with fridge and microwave. Friendly staff.
Cons: Pool is closed. No evening reception. I think hotels continue to use covid as a reason to cut costs. Bad lighting in rooms.
Excellent 10.0
Pros: Allergy free room
Poor 1.0
Pros: ONLY the location!
Cons: The room was filthy and smelly. You have to be a Hilton Honors member to get bottled water otherwise we were told to purchase water! TV in the front room does not work. There is no handicapped parking. We are seniors with mobility difficulty! Etc....
Good 6.0
Pros: Location. separate living room
Cons: Coffee bag in machine,I question cleanliness. GYM, pool,leisure areas are still closed...other hotels have them open at this time. Gym was the most important thing to me in choosing a hotel,parking $30 per day w no option to park myself.15 other places 15
Good 6.0
Pros: Room was clean and well appointed
Cons: The evening valet staff did not speak to us. We had no idea where to park. Very confusing and frustrating.
Good 6.0
Pros: It's very nice, although it's under construction apparently
Cons: The only available parking is next door and rather expensive in all fairness I did not try to get my ticket validated but that is that was the worst of my experience the parking the price was good though.
Poor 1.0
Pros: I was only there a hour n a half and want a refund
Okay 4.0
Cons: This hotel did not offer self park option. This chain usually offers a hot breakfast, only a cold prepacked awful option for breakfast was offered. One towel available in the bathroom. When I called for towels I was told to come get it at desk.
Mediocre 3.0
Pros: Front desk staff were professional
Cons: False advertising. Had to pay $30.00 for parking. This was not stated. The dining room and bar were not open as lead to believe. The “free” breakfast was a paper bag full of crap. Nothing healthy! Nothing hot. No coffee available
Poor 1.0
Pros: Great location Nice hotel and wonderful staff Love the big lobby
Cons: I made a non-refundable reservation for a room with a handicap access tub and toilet for my mom who is mobility impaired in a wheelchair, but at check was told it was not available and was given a regular room with bathroom with no mobility modification!
Poor 1.0
Pros: The location was convenient.
Cons: Dirty towels, dirty room, no bedsheet on the bed.
Okay 5.0
Pros: Accommodations
Cons: I had to switch my room 2 times due to a stain on the couch , a bad smell in a room and location of the room
Mediocre 2.0
Pros: Location
Cons: Yes. First room had smelly leftovers in fridge. Had to change rooms and found more leftovers and a half drank beer it the fridge in the new room! Make you question the cleanliness of the entire establishment. And during a pandemic is pretty unacceptable.
Mediocre 2.0
Pros: Location
Cons: Somewhat dirty, first room we checked into had a non working bathroom from the previous guest. There was poop all over the toilet and the room smelled terrible. The elevators were dirty and slow. They had a pee smell and food all in the carpet.
Mediocre 3.0
Cons: the room is not clean for three times to transfer to to get a clean room. Parking is good.
Good 7.0
Pros: Nice size suite
Cons: $30 valet and also very loud and ghetto the smell of marijuana throughout the hotel and self parking garage
Good 7.0
Pros: I liked having a suite, the location, free breakfast and free wi-fi. The desk and valet staff were friendly and helpful. I like that the room had blackout curtains and there was plenty of hot water for showering.
Cons: The parking is expensive. The hotel has only one restaurant that was mediocre. Even though the staff stated the hotel was newly renovated some of the areas could still use some attention.
Okay 4.0
Pros: My expectations were higher. I was in a
Cons: My room was appropriate for a disabled guest which I am not. No tub. Handicap shower, poor lighting. Pool but no hot tub. Free drinks and snack? Wine was ok raw vegetables were disappointing. Many calls to front desk, never answered. Car damage from vale
Excellent 8.0
Pros: A young man named Daniel working in the food area was very helpful, friendly, and conscience of doing a good job. We appreciated his help.
Cons: Check in was a bit slow.
Excellent 10.0
Cons: No complaints. They upgraded us for free because my wife was having a baby the next day. Very nice place and highly recommended. Trust me, my wife and I are particular for paying out hard-earned money for a hotel. Well worth it!
Mediocre 2.0
Pros: location. other than that everything is bad. We ended up stay for only 2 hours since the room is narrow and carpet is old and dirty. Bad experience.
Cons: the room was described: 1. suite ; 2. Double beds it's a very narrow room and carpet is old and dirty. Beds should be described as Twins Bed. We checked-in for 2 hours and checked out. Front desk ladies were nice but they could not do anything to hel
Poor 1.0
Pros: This was the worst stay. The elevators all but 1 were broken and we are elderly! There was no notice given and ZERO CONSIDERATION The staff and GM have zero hospitality! Do yourself a favor and DO NOT STAY HERE!!! They changed our room three times.
Good 7.0
Pros: The free happy hour
Cons: They took out the hot tub. The main reason why i booked the hotel, i wanted to relax in the hot tub after happy hour
Mediocre 3.0
Pros: The decor and ambiance was very nice.
Cons: The elevators were down and we had to wait quite a while before we could load on every time we used it. The TV in our master bedroom was out and the hotel staff was very rude and unhelpful. The pools towels were empty and took 20 mins for someone fill
Good 6.0
Pros: room layout
Cons: bathroom was filthy, parking is horrible.
Poor 1.0
Pros: Nothing
Cons: Construction noise, building materials dust, NOISY! Staff was rude. AWFUL
Poor 1.0
Pros: Noyhinh
Cons: Everything
Excellent 9.4
Pros: Comfortable and spacious rooms, friendly staff, convenient location.
Cons: Pool was closed for renovation which we did not know until arrival. Parking is either paid valet or paid nearby lot.
Okay 4.0
Cons: Pool and hot tub were closed. This was not disclosed online. Would've chosen a different hotel. Had to wait 20 minutes to drive on to the property because of backup at valet.
Okay 5.0
Pros: Proximity to public transit was the best part.
Cons: Pretty awful experience in getting our room cleaned multiple days, lack of accommodations for an early check out, and overall just not what I expected (being a habitual ES visitor). Will not ever come to this location again.
Good 7.7
Pros: Nice room nice staff
Cons: I was quoted a rate of $189 for tow rooms--I confirmed the rate when I checked in --When I checked out the first night was 189 but the next three were $193 --I know its only a $24 difference but it's the sort of experience that sticks with you --
Okay 5.0
Pros: The location!
Cons: The breakfast was horrible! I have stayed at a lot of Embassy Suites and this was by far the worst breakfast ever!
Excellent 9.7
Excellent choice for the price
Mediocre 3.0
Pros: the room was remodeled and updated.
Cons: The front desk check in was terrible.
Excellent 9.7
Pros: I really liked the breakfast, the fact that there was two separate rooms with a pull out coach was amazing too. Really pretty pond through out the hotel.
Excellent 9.6
Pros: Excellent service
Cons: Room a bit warm on 8th floor
Embassy Suites by Hilton Walnut Creek - Walnut Creek
Rated no. 4
8.0
Excellent 8.0
Based on 987 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
8.0
Overall 7.9 Good
Based on 106 reviews
Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
8.9
Comfort
8.0
Location
8.2
Services
8.0
Staff
7.7
Cleanliness
8.5
Comfort
8.3
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
9.6
Comfort
9.6
Location
9.2
Services
9.6
Staff
9.6
Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
8.5
Comfort
8.8
Location
8.2
Services
8.3
Staff
8.5

Excellent 10.0
Pros: I stay here a few times a year. Best place for price in the area. Welcoming staff , clean , comfortable and safe.
Okay 4.0
Cons: We had problems with our room key 3 times, it was our anniversary so it was quite inconvenient. Don't understand why we couldn't pay for the"$100.00" deposit in cash, instead we have to wait 3 business days before your service re-credits our account? Check in/out time isn't 24 hrs it's only 20 hrs, in turn 1/6 the of your overnight stay is automatically lost.?
Good 6.0
Pros: it was clean
Cons: I didn’t liked location and all utilities
Poor 1.0
Cons: The lady at the front desk, was hella rude and disrespectful, it was one of the worst attitudes the I have seen in whole life,I won’t came never again.
Excellent 8.0
Pros: pleasant hotel staff
Cons: next to powerline.
Excellent 10.0
Pros: Very clean room . Great value for the the money. I will stay there again.
Excellent 8.0
Pros: Cost. Room was dated but ok. Has fridge and microwave.
Cons: The walls are thin and you can hear everything.
Excellent 10.0
Pros: Everything about this room was great from the check in to the check out to the things inside the room I was extremely happy and I would stay there again
Poor 1.0
Pros: The hotel is located in a quite area
Cons: The shower head was broken in the room and I could not use it. Water came out brown in color. Children and kids swimming in the pool at midnight. No Breakfast.
Excellent 10.0
Pros: Staff was awesome and very accommodating.
Excellent 8.0
Pros: convenient location
Cons: none
Good 7.0
Pros: The location and friendly staFf
Cons: Misleading in the features of the hotel
Mediocre 3.0
Cons: Didn't have the amenities they advortized
Okay 4.0
Pros: Very comfortable bed and shower water pressure was great
Cons: Misleading about some of the amenities they had to offer like No breakfast or lor ability to do laundry
Poor 1.0
Pros: The bed frame was different made the room feel nice Four post huge with mirrors
Cons: I specifically stated I had two children under 3 and they gave me a second story room and the safety rail it just metall bar not very safe I felt. And also I was charged 150 for smoking in the room which I did not I had my babies with me.
Excellent 10.0
Pros: Quite
Cons: no
Good 7.0
Pros: I liked bathroom decor and hand held ada shower head.
Cons: Floors need mopping, coffee maker does not work AND people smoking in small walk way where hey should not be and smoke coming into room. This has happened more than one stay. top mattress slides off bottom mattress too easily. furniture is stained dirty
Excellent 8.0
Pros: Quiet
Cons: No
Excellent 10.0
Pros: The hotel was super clean and the staff was efficient. Very impressed.
Cons: N/a
Good 7.4
Pros: Rooms have been updated sometime in the last few years, it appeared. My room was reasonably comfortable and included both a mini-refrigerator and a microwave.
Cons: The price of my room was very high for this grade of motel. Some items showed signs of wear, although overall the room seemed reasonably well-maintained.
Super 8 by Wyndham Martinez - Martinez
Rated no. 5
7.9
Good 7.9
Based on 106 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Location
8.5
Overall
10.0
Overall 7.9 Good
Based on 85 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Location
8.5
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.7
Location
8.1
Services
7.9
Staff
8.6
Cleanliness
8.5
Comfort
8.8
Location
8.8
Services
9.0
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Location
9.5
Services
10.0
Staff
10.0
Cleanliness
8.1
Comfort
8.1
Location
8.8
Services
7.9
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Location
9.7
Services
10.0
Staff
10.0

Excellent 8.0
Pros: Convenient
Cons: Traffic noise at 06:30
Excellent 8.0
Pros: Great Staff and Facility just a little difficult to find.
Cons: Getting a bit run down and common area cleanliness needs to be tended to more often.
Poor 1.0
Pros: Room smelled like smoke , my microwave didn’t even work
Poor 1.0
Pros: Room charged 700 500 for a deposit and we couldn’t even enjoy the nice air and pool after 10pm
Excellent 10.0
Pros: The staff was very courteous and friendly and the facilities were well kept and clean. It was nice being able to have breakfast. Definitely worth the money.
Excellent 10.0
Pros: Amazing location area. Our room choice was perfect, extremely clean and well prepared.
Cons: No.
Excellent 8.0
Pros: Clean, convenient, spacious and well stocked kitchen.
Cons: Coffee maker had old coffee still in it. Breakfast was just pastries and sweet yogurt - so just sweet and sweet. Nothing healthy.
Excellent 9.0
Pros: Staff is very accommodating.
Okay 4.0
Pros: Very clean and housekeeping staff were very friendly and did a great job.
Cons: Front desk staff were horrible. Worst front desk experience I’ve ever had at a Marriott
Okay 4.0
Pros: Location
Cons: The hotel’s bad attempt at renovation left them with a cheesy version of a 3-4 star motel. And the worst part was their requirement of a 200.00 room deposit!!! Really??? Nothing in the entire room was worth 200 yet their hold on my money is STILL t
Mediocre 2.0
Pros: The layout of the room
Cons: Yes the staff was rude.
Excellent 10.0
Pros: Beautiful clean hotel in a quiet area. The staff was very friendly and helpful. Awesome buffet breakfast.
Cons: Nothing I didn't like.
Excellent 10.0
Pros: Quiet. Nice free breakfast. Very clean.
Excellent 8.0
Pros: breakfast
Residence Inn By Marriott Pleasant Hill - Pleasant Hill
Rated no. 6
7.9
Good 7.9
Based on 85 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Location
7.7
Services
7.7
Staff
8.4
Overall 7.5 Good
Based on 166 reviews
Cleanliness
7.7
Comfort
7.8
Location
7.7
Services
7.7
Staff
8.4
Cleanliness
7.6
Comfort
7.7
Location
7.4
Services
7.6
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Location
7.9
Services
8.1
Staff
8.3
Cleanliness
7.3
Comfort
7.5
Location
7.8
Services
7.5
Staff
8.7
Cleanliness
7.6
Comfort
7.8
Location
7.6
Services
7.4
Staff
8.4
Cleanliness
7.9
Comfort
8.0
Location
7.8
Services
7.8
Staff
8.7

Excellent 8.0
Pros: OThe gentleman at the front desk was fabulous! Very pleasant, very understanding and an overall happiness that I loved
Cons: There wasn't anything that I didn't like. Everything was fine.
Excellent 10.0
Pros: Clean. Great service.
Excellent 10.0
Pros: Quite
Cons: The bed was hard not comfortable
Excellent 10.0
Pros: The room was really big
Good 7.0
Pros: Good
Cons: Good
Excellent 9.0
Pros: Large room, convenient locstion
Studio 6 Concord Ca - Concord
Rated no. 7
7.5
Good 7.5
Based on 166 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.2
Location
8.6
Overall
7.6
Overall 7.3 Good
Based on 606 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.2
Location
8.6
Overall
7.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
7.8
Comfort
7.6
Location
8.4
Services
7.3
Staff
8.0
Cleanliness
8.0
Comfort
9.2
Facilities
8.8
Location
9.2
Overall
7.3
Cleanliness
8.8
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
7.4
Cleanliness
8.0
Comfort
8.2
Location
8.7
Overall
5.0
Services
7.7
Cleanliness
7.9
Comfort
8.1
Location
8.2
Overall
10.0
Services
7.6
Cleanliness
8.1
Comfort
8.3
Facilities
7.8
Location
8.7
Overall
7.5
Cleanliness
7.3
Comfort
7.3
Location
7.8
Services
7.2
Staff
7.8

Excellent 10.0
This was my first time staying in Concord and I LOVED it!! Attended a festival with my friends and the location was perfect!!
Good 7.0
Pros: clean and comfortable
Cons: check in could have been more efficient.
Good 7.0
Pros: bed was very comfortable, clean and quiet
Cons: a little over priced, minimal needed amenities such as tea and coffee.
Okay 4.0
Pros: room was clean
Cons: windows didn’t open. heat/cooling unit was loud and ran all night - even in off mode. sink in bathroom backed up when used.
Good 7.0
Cons: Our room fridge didn't work and the pool was closed
Mediocre 3.0
Pros: Lobby, customer service.
Cons: The room they gave us was really outdated and unappealing. we also didnt like the bathroom and the toilet seat was loose. We decided to check out and drive home instead of staying.
Excellent 9.0
Pros: Cleanliness and security
Cons: The excuse for not opening restaurants and the pool due to Covid are old and are not sufficient reasons for the pool and restaurants not to be open also the $20 charge for parking is ridiculous
Okay 4.0
Pros: Location
Cons: Didnt like how I had only 1 towel for my family and no microwave also the bathroom sink was cracked and the shower faucet was hanging and had pink slimy mold in it and a potato chip left on the floor
Excellent 9.0
Pros: Nice room in a good location. Friendly staff.
Cons: This is a nice hotel. It would be better if the bar, restaurant and pool were open. The $20 per day to park was kind of a shock since it¿s uncovered self park.
Okay 5.2
Chose specifically for Hilton flag, but very disappointed. Zero amenities, room as hot upon arrival, only one set of towels when we booked 2 adults, requested high floor and placed on 2nd floor, no assistace with baggage...will be moving on to another flag at this price point. Desk staff was courteous but hands tied.
Poor 1.0
Pros: Nothing at all
Cons: I did not like the fact that there was no pool on site the pool had green water in it that made me sick. There was no restaurant no coffee no gym no computer station parking was horrible I would not recommend going there the owner let the pool green I
Excellent 8.0
Pros: Hotel and staff was fine but was expecting the pool to be open and restaurant ¿¿
Cons: Pool and restaurant closed no room services plus we had to pay for parking
Okay 5.0
Pros: Location
Cons: Price for mediocre room
Mediocre 2.0
Pros: Location
Cons: They charged for parking and charge for electric vehicles to plug in. Don¿t serve breakfast not even a coffee. No exhaust in the bathroom. Iced machine are broken 5 and 6 floors that I went.
Mediocre 2.0
Pros: Leaving
Cons: They charge an extra $19 to park, and quote an extra $30 in their internal room rates. The pool was closed (after county re-opening), and the staff was unhelpful in extending a weekday stay - I left for another property & company.
Poor 1.0
Pros: Not much
Cons: Yes. When I got there they required a $100 deposit in addition to the price I was given. I do not recall seeing anything about a deposit. No microwave and they even charge you for water!
Mediocre 3.0
Pros: Location only
Cons: Roach in bathroom and TV remote was filthy.
Poor 1.0
Cons: Overcharged for deposit and parking. Walked in to a filthy old room with wall paper hanging off, the mirror was filthy with Cheeto puff hand prints. No room service including housekeeping needs. The DOOR HANDLE CAME RIGHT OFF and staff laughed
Mediocre 3.0
Pros: Location.
Cons: The staff was not friendly to the elders.
Mediocre 2.0
Cons: The carpet wasnt vaccumed there was stains on our sheets
Okay 4.8
They don’t tell you that they add $19/day self-parking charge and that all amenities are closed (except inside gym????). Also only one towel in the room.
Poor 1.0
Cons: I was extremely disappointed. The sofa in the room was not only old but with ugly greasy spots. Icemaker on the floor not working.
Good 6.0
Pros: Location
Cons: No real attempt at service and $20 daily charge for parking when occupancy was very low.
Excellent 10.0
Pros: Friendly staff beautiful hotel
Cons: No
Mediocre 2.0
Pros: The central location was important.
Cons: Thy wouldn¿t deliver sheets, towels, soap and shampoo. I can understand why they don¿t change the sheets, but at least they can deliver everything to the room.
Mediocre 3.0
Pros: Bath products.
Cons: Very dated, dirty and cramped. Shower floods the bathroom, sheets and towels were dirty, wallpaper peeling off, very minimal accommodations. They had one trailer size microwave that the whole hotel uses and it has the wrong table Turner and just wobbles.
Excellent 10.0
Pros: The employees are fantastic. Hotel is clean. The stay is always enjoyable.
Cons: Well, no pool or food but it isn't the HILTONS fault. It is ridiculous Governor Newsome fault.
Okay 4.0
Pros: The location.
Cons: My lights were burnt out. Room appeared unkept with chipped paint and dirty corners of the room. The refrigerator didn¿t work. Horrible.
Mediocre 3.0
Pros: Not clean, the drain was clogged and slow, the heater was terrible.
Okay 5.7
Cons: No coffee, tea, or microwave in room, paying for parking not appropriate in a shopping mall setting
Good 7.0
Cons: Would have thought the Room would have been clean daily with all the amenities being closed it's sad we had to pay for parking Daily. No microwave in the Room
Good 7.0
Pros: The staff was polite but not at all welcoming or friendly. I was there for almost two weeks and no one spoke to me other than answer my questions.
Excellent 8.0
Cons: Unaware that parking was 19.00 a day. Clerk was rude and could careless of listening to my concerns. No pool room service due to covid 19. No extra discount and hair on bathroom floor.
Mediocre 3.0
Pros: The staff were very polite and friendly.
Cons: The room was NOT nearly as clean as it should’ve been. ESPECIALLY DURING CORONA! housekeeping should’ve had PLENTY of time to go through and clean ALL of the rooms thoroughly. COBWEBS, LIGHT BULBS OUT, SMELLED OF WET POTATOES, AND TUB DRAIN
Excellent 8.0
Pros: The staff is always friendly. The rooms are clean
Cons: Uugghhh...can we please get access to microwaves... i had some food that i needed to warm up and was a little disappointed that ibwasnt abke to heat it up.
Okay 5.0
Pros: Friendly Front Desk Staff
Cons: Room not really clean. Had biting bugs in room. Cleaners not friendly. Refused to provide a garbage can. Hotel on whole needs updating. Furnishing are old and bed lumpy. Need painting all round property.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: the gal at the front desk is amazing!
Excellent 10.0
Pros: The manager was extremely nice and helpful.
Cons: The graveyard staff were not friendly. Even threatened to tow my car cause it broke down. There was no work being done on it and i was still a guest at hotel.it was uncalled for and i meant to speak to manager but did not.
Poor 1.0
Pros: I will never stay here again. Customer service is the worst I have ever experienced.
Poor 1.0
Pros: The cleanliness of the hotel & the room! The staff at Plate & Vine are amazing! And the room and the views are beautiful!
Cons: the last time I left my wallet they said house keeping cleaning the room already but when I went up to look I found it under the bed . I just stayed and left a few things and housekeeping although cleaned the room, have no reports of any found items
Poor 1.0
Pros: Location and brand name
Cons: Woke up in AM and got in shower. Noticed a huge clump of black hair on the shower floor. From there the hair left a trail up the accessible seat and covered the wall of the shower. Stuck to the wall were clumps of long, black, hair. It was so disgusting.
Good 6.0
Pros: Close to fwy
Cons: Staff was rude. Food was horrible. Hotel was not as expected.
Okay 4.0
Pros: I liked that they had a pool
Cons: I was not happy with my room. There was someone's hair in the bed and on the pillow almost like they never even changed the sheets from the previous person who stayed there. I just saw that the restaurant was shut down due to cockroach infestation too.
Good 7.0
Pros: Good location.
Cons: Pool was not heated as advertised.
Good 6.0
Pros: Professional staff, shopping, food stores nearby.
Cons: I was bitten up and must have been spiders or dust mites, visible bites all over my arms and torso.
Good 6.0
Pros: Staff was friendly and accommodating.
Cons: Hilton nickeled and dimed you. Everything cost money. The charge that really angered me was the $19/day parking fee. The hotel is in Concord - not San Francisco. Charging for parking is absurd!! Also, I was disappointed in the hospitality. I would at least think there would be coffee offered to guests in the hotel lobby in the morning. But there wasn’t. The coffee in the room was mediocre. Overall very disappointed.
Okay 4.0
Pros: The valet staff
Cons: Walls are thin had two issues with noisy people and someone playing their music really loud.
Good 7.0
Pros: Beds were very comfortable and quiet.
Cons: Shower pressure was REALLY low and water would go from hot to cold. Parking was outside and cost 19 dollars a day for self park. Remote for TV had dried food or something brown.
Okay 5.0
Pros: The location was great because it was centered around every place I needed to go.
Cons: I found clipped nails in my room when I first checked in and also dirty drinkibg glasses but the staff was kind enough to give me a new room.
Okay 5.0
Pros: cleanliness and location for our purposes
Cons: towels not replaced daily, coffee for in room coffee not provided daily.
Good 7.0
Pros: nice staff
Cons: the parking charge sucks.. but they can i guess
Poor 1.0
Pros: This was my worst hotel experience, ever.
Okay 4.0
Cons: The parking needs to pay $19 per day!
Good 7.0
Cons: Did not care for the fact that in such an area that is so wide open they charged for parking. That should come as a courtesy.
Poor 1.0
Pros: nothing
Cons: everything
Excellent 10.0
Pros: I arrived at 2ish, was really hungry, and went straight to grab a drink and bite from the restaurant. It was nice to know it was open. After such a long drive, was not in the mood to get back into my car after checking in to go look for an outside restaurant. And especially, the room was ready didn't have to wait til 3pm. Thank you
Cons: 2 things I didn't like.... 1. Once I got into the room wanted to relax before heading out to a business dinner. I believe there was a basketball tournament. I can hear the kids out in the hallway being loud. 2. I think your prices at the restaurant are a little too pricey.
Okay 5.0
Pros: The staff were terrific, even though they had to work on Christmas eve! Location is convenient for our needs. Normally I would recommend this hotel - but not until the heating & water issues are resolved.
Cons: We had problems with both the heating and hot water (none) in our room. The hotel was aware that there were on-going problems with both, yet we were not advised in advance. Had we known we would have stayed elsewhere for this particular trip.
Poor 1.0
Pros: Nothing.
Cons: Everything.
Excellent 10.0
Pros: Pros : Animal friendly while still being upscale they provide water and food bola and a pet bed Breakfast in bed Super accommodating Very friendly staff Pool and jacuzzi
Cons: mini fridge didn't work so well (we brought a cooler though) No air circulation in rooms. VERY STAGNANT. But it's a hotel so I didn't really expect to be able to open windows or anything, just a general pet peeve of mine
Good 7.0
Pros: The Hilton brand. Location.
Cons: Dont see how check in staff send us to a recently used room. When our keys don't work, she over ride it with a new key cards and send us back to the same room which is okay. Why wasn't this room blocked due to previous occupant used it and switched room.
Excellent 8.2
Pros: The room was nice and clean.
Cons: Staff was a little rude, and didn't really want to help us out. Also the additional $50 a night for insurance no one told us about. And they charge you $18 a night for parking whether you park there or not. The food wasn't the best, I've had better food at a complimentary breakfast buffet. Definitely not $17 worth. The people in the room next to us were smoking weed and the entire hallway reeked. For what you pay, I expected more from Hilton.
Excellent 10.0
Pros: Everything apart from parking
Cons: $18 to park is kinda ridiculous when your already a paying guest staying at their hotel. Basically s back handed way to make their room rates look cheaper. They reduce the room rate by 20 bucks and then add a $20 parking fee.....
Excellent 10.0
Pros: We wound up here by accident--my mom was very ill and having emergency surgery, our train was delayed...I am disabled, in a wheelchair, was exhausted and traveling with my even more exhausted 7 year-old. We arrived to the friendliest, most patient staff ever...there was no rushing us and they simply helped us get to our room and rest. They were courteous and genuinely helpful at a time when my tank was well beyond empty. It was a wonderful place to recharge during a very difficult time! Very high marks to the staff!!! The rooms were also immaculate and extremely comfortable.
Mediocre 2.0
Pros: Nothing
Cons: I do not plan to use Hilton if I can avoid it in the future.
Excellent 8.0
Pros: the rooms are nice
Cons: that the parking cost $15.00 per night
Okay 4.0
Cons: We reserved a king room; we were given two doubles... "All sold out."
Okay 4.6
Pros: Beautiful view from the 10th story of the Oakland hills
Cons: First night we arrived to an open bottle of almost empty wine in the warm fridge which caused the room and fridge a near permanent odor. The a/c durino our stay seemed to only work 70% of the time. 2nd day the shower was draining so slow that the water reached your calves and it took to days to be fixed. The door to the bath room was near to falling off its hinges. The fact it cost more than the much better crown plaza hotel and paying 15$ to self park. I wouldn't recommend this hotel, I'd suggest the crown plaza down the street.
Hilton Concord - Concord
Rated no. 8
7.3
Good 7.3
Based on 606 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.5
Facilities
7.5
Location
8.0
Overall
7.3
Overall 7.1 Good
Based on 991 reviews
Cleanliness
7.3
Comfort
7.5
Facilities
7.5
Location
8.0
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
9.0
Facilities
6.9
Location
6.9
Overall
6.9
Cleanliness
7.0
Comfort
7.3
Location
8.0
Services
6.7
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
8.4
Facilities
7.6
Location
8.6
Overall
7.3
Cleanliness
7.3
Comfort
7.7
Location
8.1
Services
7.0
Staff
7.7
Cleanliness
7.5
Comfort
7.6
Facilities
4.0
Location
7.9
Overall
6.0
Cleanliness
7.4
Comfort
7.6
Facilities
7.3
Location
7.8
Overall
7.2
Cleanliness
7.4
Comfort
7.6
Location
7.9
Services
7.1
Staff
8.1

Good 6.0
Cons: The lack of onsite food and bar was a disappointment. Wifi was virtually nonexistent
Good 6.0
Pros: the inside pool area was beautiful with nice waterfall features
Cons: the carpets and showers were dated and tile needs re done also they add on a 16$ per night fee
Mediocre 2.0
Pros: location to in laws house and Starbucks nearbh
Cons: dirty bathroom with mold smell on towels, long black hair and stain on bed linen, rusty bathroom fixtures, broken bathroom fixtures, cracked tiles, dented chipped walls in room, Loud traffic all night outside window , cold room heater not working unfriendly staff at check in
Excellent 8.0
Pros: Good location
Cons: Restaurant/Bar closed on weekends
Poor 1.0
Pros: this place was really bad could not sleep with all the screaming from the room next door called the office and they never did nothing about it so we just left to another place
Excellent 10.0
Pros: Quiet
Poor 1.0
Pros: The staff was pleasant
Cons: Everything! Bugs, bug bites, stained carpet, bathtub didn't drain, bathroom didn't look clean. We would have changed hotels but the only other nice hotel had bad reviews too. We're currently writing a letter to the hotels corporate office
Okay 5.0
Pros: Location
Cons: 16 dollars for parking per day No laundry detergent for the whole week No breakfast
Excellent 10.0
Pros: Cleanliness
Cons: The restaurant was closed
Poor 1.0
Pros: Was given a handicap room. Anyone over 5 ft had to use a hand shower. Water runs every where, not even an extra floor mat. Huge crack in the bathroom floor. Security doors left open going into hotel for each room Bar and Restaurant closed.
Cons: Was given a handicap room. Anyone over 5 ft had to use a hand shower. Water runs every where, not even an extra floor mat. Huge crack in the bathroom floor. Security doors left open going into hotel for each room Bar and Restaurant closed.
Okay 5.9
Location and parking aren’t that easy
Excellent 8.0
Pros: Appearance and helpful staff.
Cons: Unexpected $16 charge for parking. Bathroom was small for a top rated hotel.
Excellent 9.2
The staff was amazing and super friendly.
Good 6.0
Just needed a nights sleep on the road. Very good reception from Bella. Rooms were very tired and need lots of attention. Maybe with Covid staff has been cut. Just in need of a makeover for sure.
Excellent 10.0
Pros: Beds, and overall room
Cons: No
Mediocre 3.0
Pros: Nothing worst hotel I have stayed at in a long time
Cons: This hotel has gone ghetto I stayed here a couple years ago and it was great this time it's ghetto call girls walking around doors slaming all night long I will never come to this hotel again
Okay 4.0
Pros: Next to airport. It¿s fun watching planes take off and land.
Cons: $15 parking fee per spot, not per vehicle. They tried charging $60 for parking because I had a small trailer and would need to park across 4 spots. Because of pandemic, there were only 3 vehicles in the lot. They still charged. No wonder it was empty.
Poor 1.0
Pros: Nothing
Cons: No hot water in 3 rms. Filthy, moved 4 times. told they would give first night free - lie. Carpet-grease stains, drapes- hems torn, holes in drapes. Would have left if not for booking a 4 night stay. no refund.
Poor 1.0
Pros: The plant lobby.
Cons: Lots of loud, cursing, people slamming doors late at night. Often. Very thin walls. Not much sleep, hence the 1/10 over all.
Excellent 8.0
Pros: The outside landscaping looks excellent but when you walk inside of your hotel room it looks like a 1950s hotel room with the old furniture so you need to get some updated furniture in the rooms to match the outside because you’re giving cu
Cons: That you’re giving customers the wrong impression of how the hotel room actually looks until you walk inside
Excellent 10.0
Pros: Great older hotel. There is a restaurant and pool inside the atrium that were closed due to coronavirus. Nice location, close to everything you would need. There is available washers and dryers.aff was friendly. Would use hotel again.
Cons: Actually I can’t think of anything that was annoying.
Excellent 9.0
Cons: $15 parking
Excellent 10.0
Pros: The Ambiance of the hotel itself. The room was also elegant and the bed was extremely comfortable.
Cons: No
Okay 4.0
Pros: Location
Cons: Customers loud, fighting and disturbing. Housekeeping did not leave extra supplies or coffee for my 4 nights!
Poor 1.0
Pros: Cleanness
Cons: The maiden we loud and started at 7:30 am and were loud talking each other from Across the hall we had to tell them that they were being very loud and they ignored us didn’t even look at us and kept on talking also they try to walk into a room
Good 7.0
Pros: Clean room. Amenities once opened from covid restrictions.
Cons: You have to pay for parking if you stay here. I've never paid for parking and have stayed here several times but the concierge girl told me I had to pay this time. She even argued with me about it. She could see I've never paid for parking before.
Mediocre 3.0
Pros: The location was great. The engineer that came to fix our refrigerator was terrific.
Cons: The Hotel is misrepresented on the web site...actually the hotel is very dated. Also there were beggars in the parking lot.
Good 7.0
Pros: Location, staff, room.
Cons: The carpeting is in very bad condition in the walkways to the room. They are a trip hazard with the buckling of the carpet. Been that way for a long time.....
Okay 4.0
Pros: Room, staff, interior decor all very good.
Cons: They closed the whole middle area of the hotel for many hours on Sunday, 1/19. This blocked access to my room from the front. They also had a dj there blasting music very loudly a few feet from my room, making relaxing and leisure time very interrupted.
Excellent 10.0
Pros: I was simply looking for a clean quiet place to stay following surgery. It was a absolutely heavenly to be somewhere that nice. The staff was very helpful as well. Thanks so much!
Okay 5.0
Cons: It was filthy the hallway carpet was disgusting and the interior of the hotel needs a major cleaning it's 45 years old and has never been remodeled
Okay 4.0
Pros: They charge $16.00 a day for parking and it’s signs up around street parking that say no parking from midnight to 5:00 am. The hotel ran out of towels I didn’t have any toiletries or towels from around 10:00 am until around 9 pm.
Cons: Parking charge that was not advertised!
Mediocre 2.0
Pros: nothing
Cons: the hotel was run down and the heater in the room didn't work and there was no blankets
Okay 5.0
Cons: The hotel is in need of general updating and maintenance. The hallway carpets are significantly stained and, in many places, have been stretched out of shape causing buckling.
Okay 5.6
Parking was horrible,, went to get something to eat came back and had to park at the end of building b and we were in building k. But we watched staff park close by. we got a handicapped room that light in the bathroom took 10 minutes to turn on we just left it on all night, water pressure was awful. Some one close to our room smoked weed in the hallway so we had to put. Towel up to the door. Just wants worth 150 dollars.
Okay 4.0
Pros: The best part is the location. Size of the hotel is great, but outdated.
Cons: Restrooms are outdated. Tv remote and all were not at all the best, didnt work. A/C needs to be better for me to stay on personal trip again. No other hotel charges for the parking, this one does, Which before it used to be the charge for valet.
Mediocre 2.0
Pros: Large parking lot. I was pulling a trailer
Cons: Elevator didn't work. Couldn't get water to take shower, staff was not helpful in helping me relocate, didn't answer phone after putting me on hold. I had to make three trips to lobby to get help and resolve problem. They wouldn't even bring a key
Good 7.0
Pros: Great location, good room, kids love the pool and I love the indoor plants.
Cons: Service at the Restaraunt/Bar at anytime other than breakfast was HORRIBLE. I like to get a cocktail at night while the kids are swimming, but the bar tender was too busy talking to serve me BOTH nights. We also had difficulty getting dessert for the kids
Good 6.0
Pros: Staff were friendly.
Cons: The entire hotel was pretty dirty. Looked very dated. My room was dirty, telephone did not work even though I brought told staff 2 times. No toilet paper in bathroom on first night. Carpet was really dirty
Okay 5.0
Pros: The koi fish area was nice.
Cons: Carpets were in poor shape, they buckled in the actual room and hallways. Worn bare threads on a chair. Smoking so near the entrances. No child friendly tv stations.
Okay 5.0
Pros: Location
Cons: Bathrooms are in need of updating and paying for parking is ridiculous
Mediocre 2.0
Pros: There was nothing best that I liked about it
Cons: I did not like they make you pay for parking I did not like strangers knocking on my room door looking for other people and they did not have the room that I paid for
Good 6.0
Pros: Fridge micro wave
Cons: Hot tub broken
Good 7.0
Cons: The tv had major problems with getting channels and lousy reception. Walls are thin and could hear conversations above me. Air conditioning/heating system was poor - couldn't adjust the temperature up or down and the fan wouldn't stay on.
Good 6.0
Pros: Our rooms were close to each other.
Cons: The hallways were not vacuumed and the room on the top floor were loud and obnoxious.
Poor 1.0
Pros: THE FOOD WE ORDERED CAME IN A HURRY BUT IT WAS COLD COLD COLD
Cons: The floor was filthy with stains and had a terrible smell. I called the front desk he said he would TRY to find someone to come clean the floor. No one showed up I called the front desk again he said you can check out and he would not charge us. REALLY
Good 7.0
Pros: The entrance and conference rooms and common areas are very nice.
Cons: It is pretty run down for a Crowne Plaza 3.5 star hotel. Carpets in hallways are stained. Rooms and hallways are in serious need of updates. Says Walnut Creek/Concord - this place is in the middle of Concord and charges $16 a night for parking!
Mediocre 3.0
Pros: Close to Concord Pavilion
Cons: Carpets were old and filthy. The hallways and stairwells smelled. The wallpaper and curtains in my room were ripped and stained.
Good 7.0
Pros: Clean, comfortable and convenient to the freeway
Cons: Room safes have been disabled, no iron, no replenishment of coffee for our second morning. Staff neglected to program our key for the parking lot which caused some hassle when we had to get out. They fixed the problem but it was an avoidable frustration.
Poor 1.0
Pros: Staff was rude and not helpful when I checked in & throughout.
Cons: Just about everything.
Mediocre 3.0
Pros: Easy access from freeway. Very friendly professional people working at front desk during check-in
Cons: 1) Rooms smelled musty, 2) Hallway carpet old and matted, 3) parking fee in huge empty lot, 4) no hot water in shower
Poor 1.0
Pros: This was the worst hotel I've ever stayed in. It is NOT a 3 1/2 star. Carpet was so gross and room was not clean. We did not even stay the night
Cons: This was the worst hotel I've ever stayed in. It is NOT a 3 1/2 star. Carpet was so gross and room was not clean. We did not even stay the night
Good 7.0
Cons: Rude staff at front desk
Mediocre 2.0
Pros: the room amenities met my needs. The bed was comfortable.
Cons: Very rude manager. Client before me and myself were unaware of fifty dollar parking fee. They waived his fee,gave him a 2nd visitor parking pass. Refused to waive mine and spent 15 min looking up policies and answering phone.Treated poorly at breakfast.
Mediocre 2.0
Pros: Location
Cons: There were loud arguments in rooms adjacent, and in hallway every night. Walls were paper thin. There is no separation from hotel lobby to rooms - so parties overflowed into hallways every night. The hotel was worse than a college spring break locale.
Mediocre 3.0
Cons: This hotel is in need of maintenance. Sink faucet was loose, drain stopper broken, shower faucet broken, only warm water for the shower, and curtains ripped. We have stayed here many times but won't be coming back.
Poor 1.0
Pros: I can not get a correct invoice!!!!!!!!!!!!!
Cons: I need a correct invoice
Poor 1.0
Pros: Comfortable beds, inviting lobby
Cons: Everything else...stained crusty carpets, sink broken, bathroom door wouldn't close, hot water took 15 minutes to heat up then was unbearable, 2nd floor stunk of urine, bathroom light switch had an electrical short.
Good 6.0
Pros: Manager's reception Tuesday nights. If you have considerate (quiet) neighbors on both sides and above you, and you don't want to sleep in, this hotel is fine.
Cons: Thin walls and ceilings. Old carpet. Did not get room I requested. Food at the bar is average at best. Housekeeping started knocking on the door at 8:15am.
Excellent 8.0
Pros: Excellent bed, television, cable tv selection, fast and consistent wifi, pool and hot tub. Trader Joes across the street to stock the in room fridge.
Cons: Inexperienced restraunt staff, across the board.
Excellent 9.1
Pros: The room was large, clean, and bed comfy. Just what we wanted. Check in was a breeze, and the indoor pool was lovely.
Cons: There was no blow dryer in the room, just a minor thing. And also no towels are available at the pool so bring some from your room! The biggest problem we had was at around midnight someone jiggled our door handle and tried to come in. I looked out the peep hole and saw a staff member walking around looking confused. our phone has just rung minutes before that happened, waking us both. Also, we had our do not disturb sign up but the maids still knocked and tried to enter early in the morning.
Excellent 9.1
Pros: Location,restaurant and room.
Crowne Plaza Concord / Walnut Creek, An IHG Hotel - Concord
Rated no. 9
7.1
Good 7.1
Based on 991 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.4
Facilities
5.2
Location
8.1
Overall
5.3
Overall 7.1 Good
Based on 401 reviews
Cleanliness
7.6
Comfort
7.4
Facilities
5.2
Location
8.1
Overall
5.3
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
7.6
Comfort
7.4
Location
8.1
Services
7.2
Staff
7.5
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.5
Comfort
6.5
Facilities
5.5
Location
7.0
Overall
6.0
Cleanliness
7.5
Comfort
7.2
Location
8.0
Services
7.0
Staff
7.7
Cleanliness
6.6
Comfort
6.7
Location
7.6
Services
6.5
Staff
7.4
Cleanliness
7.7
Comfort
7.6
Facilities
4.0
Location
8.1
Overall
4.6
Cleanliness
7.8
Comfort
7.6
Location
8.2
Services
7.2
Staff
8.1

Excellent 10.0
Pros: I liked everything keep up the great works.
Poor 1.0
Pros: nothing
Cons: smell
Excellent 9.0
Cons: It would be better if they had breakfast. We are almost out of COVID, a lot of buffets are coming back
Excellent 8.0
Pros: I was given a free upgrade from a queen to a king room. Convenient to my business purpose and other local businesses. Excellent value.
Cons: The interior needs updating. The closet was in a weird spot next to the bed and nightstand was blocking it. Needs USB charging ports.
Excellent 8.0
Pros: Bed!
Cons: No complaints
Poor 1.0
Pros: Nothing at all!!!!
Cons: Although the advertisement for the hotel says dog friendly we were denied a room because we had a dog. The dog was also a service animal with documentation. The personal the desk was not very hospitable and refused to accept us at all! Terrible!!!!
Good 7.0
Pros: Very large room.
Cons: No visitors allowed
Excellent 8.0
Pros: The convenient location near my job.
Cons: A staff member tried to direct me over the phone on how to fix a problem with the television. I told him he needed to come an fix it after had just paid him a hundred dollars.
Good 7.0
Pros: Close to my activities.
Cons: Never saw the staff, only at check in and check out.
Poor 1.0
Pros: They wouldnt rent me room due to no chipped credit card ive never had that happen my credit cards i use everywhere
Cons: Didnt like the way they conduct buiz.
Okay 4.8
Pros: It was convenient for us. Room was quiet and clean.
Cons: Front desk staff non-existent except when we rang for them to check in. Then he looked at the mail on the desk before greeting us or getting us registered. Unpleasant demeanor, like we were putting him out by arriving. Towels were like sandpaper. Room spartan. Breakfast not served due to COVID, but nothing offered at all, even prewrapped items. No break on cost either.
Poor 1.0
Pros: Super old and dirty looking rooms
Cons: This hotel is gross
Good 6.0
Pros: I was originally placed in a room which had not been aired out for a while and which the bathroom had a back flow issue. I could tell by the horrendous odor, when I immediately went down to the desk the owner very simply moved me to a different room.
Cons: That she very simply moved me and did not argue or make any remarks was quite impressive. It's because of her actions that I will most likely return
Okay 5.0
Pros: Easy check in, and cost effective
Cons: No problems with my stay.
Excellent 8.0
Pros: Clean, friensly staff.
Poor 1.0
Pros: Dangerous wiring, electrical problems, torn carpets. NOT a king room - we were charged for a king room. NO response from staff nor "management". TERRIBLE
Cons: Did NOT like anything about it YUK
Okay 5.7
Pros: Pillows, the location
Cons: Bugs in the bathroom, people smoking outside the Windows, loud mini fridge right by bed
Okay 5.4
Cons: Okay
Okay 5.4
Pros: Nothing to write home about.
Cons: Careful driving out of premises, right turn only, lots of parked cars...hard to see oncoming traffic. Older facility. Mishmash family owned establishment (Indian owner). Travel Lodge soap, best Western shampoo...whatever can be foraged.
Mediocre 2.0
Cons: Comically bad, especially for the nightly rate. You name it: stained carpets, cigarette burned duvet covers, a soiled desk chair, all from the late 70s/early 80s. It's like they're going out of their way not to update/upgrade their facility and rooms. Compared to the surrounding hotel offerings, this place is twilight zone-ish. Can't imagine anyone returning.
Good 6.3
Pros: Convenient, cheap, and clean
Cons: One of the staff was always on his cell phone.
Pleasant Hill Inn - Pleasant Hill
Rated no. 10
7.1
Good 7.1
Based on 401 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.5
Facilities
5.0
Location
8.0
Overall
5.0
Overall 6.9 Good
Based on 855 reviews
Cleanliness
7.6
Comfort
7.5
Facilities
5.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
7.0
Facilities
5.0
Location
8.0
Overall
4.0
Cleanliness
7.2
Comfort
7.4
Location
7.8
Services
6.6
Staff
8.0
Cleanliness
5.0
Comfort
4.0
Facilities
5.0
Location
6.0
Overall
3.0
Cleanliness
5.5
Comfort
5.3
Facilities
4.6
Location
7.0
Overall
5.5
Cleanliness
7.8
Comfort
7.7
Location
8.2
Services
7.3
Staff
8.2
Cleanliness
8.1
Comfort
8.0
Facilities
8.0
Location
8.2
Overall
10.0
Cleanliness
7.4
Comfort
7.4
Facilities
4.8
Location
7.8
Overall
4.8
Cleanliness
7.3
Comfort
7.3
Location
7.7
Services
6.8
Staff
7.9

Mediocre 2.0
Pros: The breakfast was terrible the phone didn't work and I only had one small towel
Cons: Location
Good 7.0
Pros: the bed and the room were comfortable. the staff was nice and the front desk service runs 24/7. Those are all good points and it’s definitely worth the value.
Cons: The WiFi doesn’t work in the room. you have to go in the lobby to get a good connection and if you’re working remotely (as I was), it can be challenging to get some quiet space for work. Other than this, everything was fine. I wouldn’t recommend this hotel for work rated trips, mostly due to the WiFi issues. but for leisure, it’s okay.
Mediocre 3.0
Pros: Location. Some staff were helpful. Price.
Cons: First room key did not work. Maintenance did not arrive as he was looking for his radio. Demanded bathroom key while waiting for a new room. New room was lacking a comforter on the bed, only one trash can, Toilet kept refilling in the middle of the night, Could hear other guests, got a wakeup call I did not order. Staff could not give me directions to the freeway.
Mediocre 2.0
Pros: price.
Cons: Door key never worked, hotel provided one towel for 2 people. whole hotel was kind of a mess. staff didn't seem to know what they were doing
Okay 5.0
Pros: Breakfast was fulfilling and location is great.
Cons: I didn't like how everyone slammed there doors all through the night it was very hard to sleep.
Mediocre 3.0
Pros: The night staff was plesant
Cons: The hotel looks run down and in need of major upgrade. I was put in an outside room. It was terrible. I was upgraded. However this room needs to be upgraded. No extra blankets or towels.
Good 7.0
Pros: Nice location
Cons: We were at room #129 it was noisy early in the morning, we noticed that we were close to a compressor room or laundry room…..
Poor 1.0
Pros: Leaving the hotel
Cons: The 1st room i was given didnt have a bed. The 2nd room was under construction The 3 room was dirty but at least it had a bed
Excellent 9.0
Pros: Staff was really friendly
Cons: N/A
Excellent 10.0
Pros: The hotel was clean and staff and management were friendly.
Cons: no
Excellent 10.0
Pros: convenient location, price
Cons: no
Excellent 8.0
Pros: Changed of ownership, employee's moral were low. They only do things minimum n not helpful to guests. Pool was closed, no one give the answer why.
Cons: It was a better place 2 yrs ago. Showed some ryn down
Excellent 10.0
Pros: Comfortable beds
Cons: N/A
Poor 1.0
Pros: Nothing.
Cons: Room was wrong and missing a bed. Under staffed. Dirty. It was a 1 star motel. Didn't have a blanket for the cot we had to get since they wouldn't fix the room due to no staff to clean the room we ordered. Manager was no help and worthless. Worse stay.
Poor 1.0
Pros: Friendly staff
Cons: It is not a 3 star hotel. It¿s not even a hotel. Dirty. Noisy.
Excellent 10.0
Pros: staff, location.
Poor 1.0
Pros: Nothing
Cons: ¿¿
Excellent 9.0
Pros: Friendly staff
Cons: Room smelt like cigarette smoke yet it is a no smoking property
Okay 4.0
Pros: The bed I slept in was very comfortable.
Cons: I didn¿t like other tenants who were on drugs, smoking marijuana and making my stay feel unsafe. The WiFi didn¿t work, called the front desk and not much help. I was disappointed because I stayed here before and had a great stay.
Excellent 10.0
Pros: staff, area
Cons: carpet
Mediocre 2.0
Pros: The breakfast was good, with good coffee. Bed was clean and comfortable.
Cons: Very old hotel, it even had popcorn ceilings. The heater was old and sounded like a generator. We asked for more covers so we could leave it off, but there was no housekeeping service at night. You could hear airplanes, flying in and out from the airport
Good 7.0
Pros: Comfortable beds, spacious rooms, large windows for natural lighting
Cons: Rooms smelled when we came in and there are no fans in the bathroom
Excellent 10.0
Pros: The room was clean, the staff is pleasant, the breakfast is good. No complaints here.
Cons: I liked everything!
Excellent 10.0
Pros: The staff was great! Hotel employee at the front desk was helpful, allowed me to look at different rooms before selecting where to stay. Housekeeping were on top of cleaning my room. And the staff of complimentary breakfast were so friendly. Hotel is grea
Cons: There is nothing I dislike about this hotel.
Poor 1.0
Pros: I like nothing all their services were just too poor, all the 23 of us that lodge last weekend had one complaint or the other.
Cons: Everything, especially their services.
Poor 1.0
Pros:  
Cons:  
Okay 5.0
Pros: The location (proximity to the freeway) was convenient
Cons: The room was lacking decent amenities, and the carpet was stained
Good 7.0
Pros: Location. Walking into the hotel is beautiful. Lobby is gorgeous. Has restaurant inside hotel and also nice pool area if it was open.
Cons: Rooms do not reflect this gorgeous initial pattern. Was a serious hike to get to ice machine. A lot of foot traffic next to my room window, lots of noise. Shower head was clogged/broken and had no pressure.
Good 7.0
Pros: I liked the location because it was 4 minutes from where I was going & it was right off the freeway. The breakfast was ok. They only had sausage & I'm a bacon person.
Cons: I didn't like that when we arrived 45 mins early after a 6 hr drive, there was no restroom for us to use. We had to drive 8 mins away to use the restroom at Safeway.
Good 7.0
Pros: The location!
Cons: Need to be updated. Its needs a face left. Outdated rooms but really nice lobby and other public areas.
Okay 4.0
Cons: Room only partially cleaned, dirty glasses and cups left on counter. No clean glasses or cups. Tub in poor repair. Poor quality shower.
Good 7.0
Pros: Location and cleanliness
Cons: During the COVID-19 pandemic none of the staff had masks on as required in the state of California on the day I checked in. The lady at the front desk said that she forgot hers at home. Same with breakfast service No gloves
Poor 1.0
Cons: I need a refund they wouldnt let me in because I Lost my ID I had a picture on my phone of it and my credit cards It was 4 in the morning and I 'was' going to check in and out only 2 hours to sleep before work
Good 7.0
Pros: The hotel was fine. It was affordable. The breakfast was good. The hotel felt safe. The staff were nice.
Cons: The layout of the hotel was not great. I met another guest who was also having trouble getting to the right area. Also, the elevators were not good. They were old and made a lot of noise.
Good 7.6
Hotel is in ok condition..needs remodel. Very busy with blue collar workers that were all nice people. Bar/restaurant food and service is good. Free breakfast was good and service their was good. Front desk staff left a little to be desired but everyone else working there seemed really nice and were very friendly and helpful.
Poor 1.0
Pros: The lobby, bar and breakfast area. Also the secured 2nd floors.
Cons: Not clean room in 219. It smells like men's cheap cologne, very strong. Everything looks either dusty or dirty. Very unpleasant place to sleep.
Mediocre 2.0
Pros: The staff
Cons: The room that was going to give me it was out in the old building , I asked them to change it to the other side
Okay 5.0
Pros: breakfast is very decent for 2 star hotel, however it's the same every day
Cons: room service, sometimes they forget to clean your room and it's too late to remind them if you return to hotel at late hour
Mediocre 3.0
Pros: the best thing about this hotel is the location
Cons: parking is horrible, the rooms are dingy, the staff never looks happy, if it was not so cheap this time around i would not had stayed here
Mediocre 3.0
Pros: Clarion is location and price. That's it. Exceeds no other expectation.
Cons: GD housekeeping. Start pushing their carts around at 6AM. So loud. Aggressively knocking. Terrible.
Okay 5.0
Pros:  
Cons:  
Okay 4.5
Pros: Location
Poor 1.0
Pros: Location
Cons: Not clean- table, carpet, tv cabinet. Rust in tub. Lobby entrance carpet extremely dirty! No air on,95 degrees! Driveway was extremely dirty and sticky.
Good 6.0
Pros: The pool was nice n clean,, and the fact that has a fitness center
Cons: At first they gave me a room that hadn't been cleaned, but then they upgraded to the tower,, ( bigger rooms, 2 queens which i needed
Okay 4.0
Pros: It's clean
Cons: It's clean.
Good 7.0
Pros: The room was quite and very clean.
Cons: The door was had to get in room I had to use my foot to push in the door. To get in and out.
Mediocre 3.0
Pros: Price.
Cons: Employee's at front desk need to work on their "hospitality" skill. Housekeeping needs a new a check-off list to make sure they do not forget to get your room cleaned.
Good 6.0
Pros: Convenient. The bed was very comfortable. The air conditioner worked well.
Cons: Smelled old and of smoke! Carpet was SO dirty!! No water pressure in the shower. The TV was very small.
Poor 1.0
Cons: Housekeeping entered room without permission with the privacy plaque on the door. Called me in the middle of my work day told me I needed to switch rooms because they had booked my room had to leave work to find that they had illegally entered my room
Okay 5.0
Pros: There were a couple things: breakfast and the very comfortable bed, pillows, sheets and down blanket. The breakfast items were house made so it was like having a homemade breakfast rather than restaurant food. The oatmeal in particular was awesome.
Cons: The housekeepers keep knocking early after we told them we will check out later Once is enough.
Good 7.0
Pros: Staff was extremely friendly and helpful.
Cons: The shower was my least favorite. The showerhead did not have good pressure and was just a stream of water
Okay 4.0
Cons: Stained carpets, dumpy room.
Mediocre 3.1
Pros: Drove up to parking lot and knew my car was not safe there, ghetto people just hanging outside rooms.
Cons: ??
Mediocre 2.0
Pros: The person at my check in was so nice n very polite .
Cons: Yes i asked for some towels .. i asked the housekeeper for some towels n never showed with them :. I called the lobby and i asked for the towels n they didn't send no one .
Okay 4.0
Pros: Location,
Cons: Did not clean my room, ran out food every morning
Mediocre 2.0
Pros: Location. Otherwise, I would not recommend this property.
Cons: Feels and looks old, the rooms are marginally clean. Our bathroom vanity had old stains all over the cabinet and the toilet seat had experienced some sort of chemical burn. The floors creak and are uneven. The property is very run down.
Okay 4.0
Pros: Location was pretty good. The staff really wanted to help in what is clearly an old, run down hotel.
Cons: There was just too much working against it in my book. No TV remote control in my room, the iron barely got hot. I was on the 2nd floor and the elevator frequently took me up to the 6th floor. My key card stopped working. The place needs lots of work.
Mediocre 3.4
Pros: Absolutely nothing
Cons: Everything
Good 6.2
Pros: Friendly staff.
Cons: Uncomfortable bed.
Okay 4.8
Pros: It was overall good
Cons: I had not one but three bad run ins with Maria. She was just rude and made us feel like we were a bother. We had a question about the rewards program and she said she would have the other lady at the desk help us later what that doesn't make since your not doing anything, so we just left we didn't even stay the last two days at the hotel. Oh the house keeper was awesome
Good 6.0
Pros: Staff tried their best. They were competent working with what they had.
Cons: Horrible Internet
Good 6.8
Pros: The beds were comfortable and linens were clean as well as the facilities.
Cons: However the swimming pool was out of commission for some unknown reason, in spite of it looking quite inviting, but it was closed. The plumbing needs attention, lines were reversed and no drain plug for the sink.
Good 6.2
Pros: Beds were super comfy.
Cons: Employees overall weren't very friendly. The guy who checked me in at 1 am was friendly. Others when I went to the desk to ask a question they didn't look up and greet me unless I started speaking to them. I work in the hospitality industry and this is not the way to treat guests who you want to return or give good reviews.
Mediocre 2.2
Pros: Filthy, old, worn out and run down!!
Good 7.0
Pros: Good location, good price
Cons: Parties going on each night at the hotel. Loud music, I mean really loud. Police came to take away one party attender. Didn't feel that safe even though security was on site.
Clarion Hotel Concord Walnut Creek - Concord
Rated no. 11
6.9
Good 6.9
Based on 855 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.2
Facilities
2.0
Location
7.4
Overall
6.0
Overall 6.8 Good
Based on 146 reviews
Cleanliness
7.6
Comfort
7.2
Facilities
2.0
Location
7.4
Overall
6.0
Cleanliness
7.3
Comfort
7.0
Location
6.8
Services
6.8
Staff
7.3
Cleanliness
7.6
Comfort
7.2
Location
7.7
Services
6.8
Staff
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
7.3
Staff
8.8
Cleanliness
7.4
Comfort
6.9
Facilities
2.0
Location
7.1
Overall
6.0
Cleanliness
7.5
Comfort
7.4
Location
7.3
Services
6.6
Staff
7.1

Excellent 10.0
Pros: Location great. Nice small room. Two beds. Was perfect for me and my daughter.
Cons: No lotion,ironing board but it was cool
Poor 1.0
Pros: Nothing
Cons: The sheets had blood on them, the covers wer cut up. The under blanket was filthy
Mediocre 2.0
Pros: Wi-fi didn’t work price was terribly high
Cons: Price
Okay 5.0
Pros: After seeing the outside I was worried, but the rooms were as depicted
Cons: What Hotel does not have a friggin coffee maker in the room???? Could not get anyone on the Friday at the office. That is a big mistake!!! Also people next door had dogs that continually howled for frigging hours. I do not think i will be there there for awhile unless I am way way from doggie people
Excellent 10.0
Cons: The bathtub leaked the entire time.
Mediocre 2.0
Pros: Nothing
Cons: Location, room, hard bed and service
Poor 1.0
Pros: The room had a large TV.
Cons: Where do I start. There was a dingy RV full of transients in the corner of the parking lot. Room smelled like an ashtray, though I paid for non-smoking. Stains on ALL of the sheets (both beds). Stains on bathing towels. It's a nightmare.
Excellent 8.0
Pros: 😁
Cons: Hot!🔥
Okay 4.5
Cons: there is NO frig, microwave, coffee pot, shampoo and the rooms are VERY small
Excellent 10.0
Pros: Clean and comfortable accommodations. Staff was excellent. We left an item in the room after we left and they went and searched and then allowed us to go back in and look for the item. Very accommodating.
Excellent 8.0
Pros: Convenient, clean affordable. Walking distance to food establishments.
Cons: No. It met my needs and expectations.
Okay 5.0
Pros: It was close to my destination.
Cons: I did not like the feeling I had outside, in the surrounding area. Not a safe feeling
Motel 6 Concord Ca - Concord
Rated no. 12
6.8
Good 6.8
Based on 146 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.0
Facilities
5.3
Location
7.8
Overall
5.5
Overall 6.7 Good
Based on 487 reviews
Cleanliness
7.2
Comfort
7.0
Facilities
5.3
Location
7.8
Overall
5.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.8
Comfort
6.8
Location
7.8
Services
6.5
Staff
6.6
Cleanliness
3.3
Comfort
4.0
Facilities
4.0
Location
5.3
Overall
5.0
Cleanliness
3.9
Comfort
1.9
Facilities
3.9
Location
5.9
Overall
1.9
Cleanliness
7.3
Comfort
7.1
Location
7.7
Services
7.0
Staff
7.2
Cleanliness
7.4
Comfort
7.5
Location
7.9
Services
6.9
Staff
7.5
Cleanliness
7.5
Comfort
7.5
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.5
Comfort
7.3
Location
8.3
Services
7.1
Staff
7.2

Excellent 8.0
Pros: Location
Cons: Elevator sounded like it needed service. When the door closed it was slow and squeaking.
Excellent 8.0
Pros: Neatness of rooms n no noise.
Cons: My Television didnt work. N NO ONE CAME TO FIX IT... NO T.V
Excellent 10.0
Pros: Great everything was great
Cons: Nothing everything was great
Excellent 8.0
Pros: Location and comfortable room
Cons: The checking counter that didn't function as I did check in and wasn't recorded or registered.
Excellent 8.0
Pros: Location
Cons: Needs a little update. We had a little stove in the room. The burners were really bad. The person upstairs walked around most of the night, all three nights. Overall it was very good
Poor 1.0
Pros: Nothing, this hotel was the worst
Cons: As soon as I got there they said they couldn't find my reservation ( I had the papers printed out with receipt and confirmation number) the lady who claimed to be the manager said I'd have to purchase the room at their rate if I wanted to stay there.
Excellent 10.0
Pros: Easy access from freeway. Hotel staff were great.
Poor 1.9
The first room assigned to us had a really nasty "couple"(?) nextdoor. :The woman had bruises all over her scantily clad body. As they exited the room you could smell the (hard) drugs in the air. So, we asked for a new room. The frontdesk was very resentful that we asked her for a safer room option, but we did finally get a new room, which was better... or so we thought. Right away, my dog found a chicken bone under one of the beds. As if this wasn't gross enough, when I looked there were other items too, the creepiest of which was a pair of men's Nike shoes. It was clear that under the bed hasn't been cleaned in anytime soon. I am super let down about this reservation. I really hope my mom and I do not get Covid from visiting here. One of my worst hotel experiences ever.
Okay 5.0
Pros: Location easy hey access
Cons: No toilet paper pool was dirty
Mediocre 2.0
Pros: It was close to nob hill foods
Cons: The customer service at this hotel is the worst I've ever had in my life. Starting with the manger to the desk person all the way down to the head maid . Awful!!!!!
Good 6.0
Pros: Having a microwave and refrigerator since breakfast was not provided as advertised!
Cons: Key locked me out of my room 3x. I was there for 4nights, did not have breakfast as expected, staff checking in was rude, and odd smells in the hallways. Room was ok. Overpriced for what was advertised!
Okay 5.0
Pros: The channel options and the handicap accessible room
Cons: The spa isn't open
Excellent 10.0
Pros: Wonderful
Cons: No
Excellent 10.0
Pros: Clean, and respectful
Mediocre 3.0
Pros: Location
Cons: Things were falling apart in the rooms and we got blamed for them.
Poor 1.0
Pros: Nothing will never stay at this hotel again.
Cons: Insensitive persons and with bad attitudes.
Good 6.0
Cons: People walking above us Gym not open
Excellent 10.0
Pros: Clean
Cons: No
Poor 1.0
Pros: Not too much to like. The room was clean, the lobby was well kept.
Cons: The hallways smelled like marijuana. There were homeless people in the lobby as well as sitting around in the parking lot. The safety concern I had was for my car as a homeless person was walking around looking inside other parked cars in the lot.
Mediocre 2.0
Pros: Friendly staff
Cons: Room was dirty upon arrival
Okay 4.0
Pros: It could he and should a lot cheaper price to have to pay but it’d the best price to have to pay. Its location is cool to.
Cons: Parking sometimes get to be limited. Due to the extra cars that some groups of guest bring with them. There could be up to 2-3 cars for some room that would be reserved. So if you just so happen to have to go and come back at night you will lose your spot
Okay 4.0
Cons: Never been told by housekeeping that they cannot supply me with more towels. Covid or not it's insane that hotels want to continue to charge top dollar price when they are providing less & less of things due to covid. Should reflect that in pricing.
Excellent 9.0
Pros: The staff was extremely helpful and friendly. We were provided extra pillows and sheets upon request.
Cons: We found a small roach bug crawling in the bathroom. Also, the night we arrived there were cops there talking to a presumably inebriated individual behind the hotel. This was Labor Day weekend, so apparently, even with COVID, people will be foolish.
Poor 1.0
Pros: That I only had to endure it for one night.
Cons: There was a party going on in the parking lot. Cars without handicapped permits parked in handicapped spaces. Cars parked in the red zones behind handicapped spaces. All but one desk person was rude and unhelpful, grunting out answers. Room wasn't bad
Excellent 10.0
Pros: Friendly
Cons: No
Good 7.0
Pros: The location to shopping and the freeway is great.
Cons: The smoke alarm battery in the room had to be replaced. We had to suffer through 1-1/2 hours of incessant beeping before staff put in a new battery.
Excellent 10.0
Pros: Clean room, bathroom and close to store.
Cons: the no breakfast😔😪😪 handicapped and I was furthest from elevator and outside.
Poor 1.0
Cons: There must be tremendous security problems there as they only had one entrance in and out! A real hassle and lots and lots of pot smoke! I would never give this better than a one and a half star
Poor 1.0
Pros: Location
Cons: It was filthy, the staff was rude or just not available. The whole property needs updating
Mediocre 3.0
Pros: Nothing, it's litterally a dump.
Cons: The rooms are dirty, the shower didn't even work , no light bulbs in most of the lamps, and the. TV wouldn't work. A bunch of druggies hanging around outside.
Poor 1.0
Pros: Very little. I didn't even stay here in the end. Incompetence, lacking care & compassion, and poor employee work ethic are enough reasons not to risk further disappointment. My stay at the Hyatt was quite satisfactory, and above/beyond my expectations.
Cons: Desk clerk seemed aloof, not at all personable or customer service savvy. It actually took several chimes just have her come and open the door. Clerk was bubbly and cheerful with previous/simple guest check-in. When unsure of what to do, attitude orsens
Okay 5.0
Pros: Location
Cons: Too noisy at night.
Good 7.0
Pros: I liked how quiet it was.
Cons: The pool was closed
Poor 1.0
Pros: Location
Cons: The most filthiest rooms...plural because i had change my room 3 times
Mediocre 3.0
Pros: Shopping center was across the street. Good grocery store and restaurants for takeout.
Cons: My room had a broken cabinet which was supposed to cover the refrigerator and the covering for the air conditioning was broken. Also it was extremely noisy late night when I was trying to sleep.
Okay 4.0
Pros: Across the street from a shopping center
Cons: bugs in room, bed was poorly made, had to wait an hour to get a room, majority of the staff was rude
Poor 1.0
Cons: Super loud! I did not sleep in my two nights there as there was so much noise. Upstairs sounded like their kids were running around all day, water heater noises, creaks and every footage could be heard at all hours of the day. Worst hotel I have ever sta
Mediocre 2.0
Pros: Nice staff
Cons: The rooms were not as good as the pictures. We had ants in one room, gross and there was clear water damage from the ceiling.
Poor 1.0
Cons: These are suppose to be non-smoking rooms. They smell of many years of smoking and the bedspread had cigarette burns in it. A staff member informed me that they became a non-smoking hotel 1 year ago. They haven't done the work to be considered non-smoking
Good 7.0
Cons: There was a lot of maintenance happening while we were there. On a afternoon that we wanted to enjoy relaxing by the pool, they were working on the landscape sprinkler system and we had no where to sit without getting wet. (No apologies by workers/staff.)
Good 6.0
Pros: Cheap
Cons: Loud. Staff was not polite. Small cramped room. Dried Dog feces on carpet.
Mediocre 3.0
Cons: The staff needs to realize that the customers experience and services associated with Hotel amenities does not reach fulfillment because a door key and signature at check in.
Good 7.0
Pros: Nice location . Very clean . Good breakfast
Cons: First night Coffee in lobby cold and the check in clerk didn't seem to care. Next Day upon check out, decaf coffee cold . same desk clerk . No counter space in bathroom
Okay 5.0
Pros: Location is good. Close to highway so it is easy to find. Also, can walk to restaurants and stores if you need something.
Good 7.0
Pros: I really appreciated it's location not just in terms of easy to find but also close to shopping.
Cons: I didn't like how small the elevator was and that there was only one elevator for the entire building, including hotel staff.
Okay 5.0
Pros: The staff was courteous and helpful
Cons: The second night I stayed there was a group of people that were very noisy and many were drunk.
Good 6.0
Pros: Helpful friendly staff. location was close to our activities.
Cons: There was a distinct shortage of towels in the room. Had to go to the lobby to get more.
Okay 5.0
Pros: The access to the hotel was easy; parking was plentiful and the staff was efficient.
Cons: My reservation was for a two bed room; however,I was offered a single bed. I was charged higher rate for the room. Additionally, there supposed to be a hot breakfast included in the fare; however, there was no breakfast on Sundays, according to the staff
Okay 5.0
Pros: This hotel's facility is aged. But the staff are friendly and helpful.
Excellent 8.0
Pros: They had complimentary cookies and popcorn at check in. Our room was very spacious and clean.
Cons: On the first try our key card didn't work, then after our key was reprogrammed we were not able to get in, the bathroom door blocked the entry way. The staff was super busy with checking people in and there was no sense of urgency to get us in our room.
Okay 4.0
Pros: Fairly good location.
Cons: 1) Ant infestation in room. 2) Small bathroom sink. No room to put toilet items. 3) Breakfast was terrible. Watery scrambled eggs, cold potatoes, same menu every day. Low quality selections. 4) Asked for quiet location and was put into one of the busiest areas on first floor near employee area, laundry and renovations. They completely ignored the request. 5) Was there over a year ago where they were replacing carpets on 3rd floor. The project was still not completed on all floors. 6) Was able to open a window to get fresh air, but there is no screen installed on the window. 7) Heard a story that a local inspector was threatening to shut them down unless they quickly implemented corrective actions. One gets the impression that the owners are cheap on preventive maintenance and only respond when forced to. The hotel seems busy, and so I speculate that they are making money and could afford renovations on an ongoing basis if they wanted to do them. 8) Very limited selections on TV.
Mediocre 3.4
Cons: No iron in the room, but there was an ironing board. Smelled a bit. Sketchy dudes hanging out in the lobby from 8pm until at least 11:30 when I went to bed. Not sure if they were undercover security or if watching Netflix on their phones from the lobby is better than being in their own rooms.
Excellent 8.5
Pros: friendly staff, very clean and good access to local restaurants
Cons: smoking room, I am surprised there is smoking allowed in a CA hotel?
Good 6.2
Cons: the Saturday day clerk was indifferent to another customer and myself during interactions
Good 6.2
Cons: Poor wifi remote to tv didn't work tv screen kept jumping towels smell
Mediocre 2.0
Pros: Nothing didn't stay after seeing room conditions.
Cons: Stains on the sheets and strong smoke smell made us leave after we saw our room. Building was falling apart. Worst hotel I've ever been to glad I didn't stay the night. Wouldn't recommend.
Best Western John Muir Inn - Martinez
Rated no. 13
6.7
Good 6.7
Based on 487 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.2
Facilities
5.4
Location
7.2
Overall
4.9
Overall 5.9 Okay
Based on 670 reviews
Cleanliness
6.3
Comfort
6.2
Facilities
5.4
Location
7.2
Overall
4.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
5.8
Location
7.4
Services
5.7
Staff
6.7
Cleanliness
4.5
Comfort
5.0
Facilities
5.0
Location
5.5
Overall
3.3
Cleanliness
6.3
Comfort
6.3
Location
7.3
Services
6.0
Staff
6.8
Cleanliness
5.7
Comfort
5.7
Location
7.0
Services
5.4
Staff
6.6
Cleanliness
6.4
Comfort
6.4
Facilities
4.5
Location
7.2
Overall
4.6
Cleanliness
6.2
Comfort
6.3
Location
7.4
Services
5.9
Staff
6.7

Excellent 10.0
Pros: The customer service
Cons: Nothing
Okay 5.0
Pros: price n location
Cons: the quality the staff n the WiFi
Good 6.0
Cons: they as for ID everytime you need a new room key or any kind of favor like they dont know that you have a room there already . they make thingsbharder than they half to be with that
Poor 1.0
Pros: The worst hotel and zero customer service. Doesn't work like that in USA. Unclean and privileged attitude. Promised refund and had to dispute after they did not and charged me security deposit.
Poor 1.0
Pros: Absolutely nothing
Okay 4.8
It’s dirty and noisy, wouldn’t stay here again
Good 6.0
Pros: its an older facility, rooms were neat and clean, also quiet area.
Mediocre 3.1
Cons: A different motal
Poor 1.0
Pros: Gross motel probably the worst I’ve been to
Cons: Every
Poor 1.0
Pros: Nothing! It was a literal smoke filled roach motel!
Mediocre 3.0
Pros: I like that they do not require a deposit. I also like they except cash. I like that they make everyone entering the property have photo id
Cons: Very disappointed. Rm had strong pot smell. Sink wasn't cleaned, cockroaches,I called the front desk to let them know the staff was rude & hung up on me. 2:30-5am there was loud construction/Spanish music. Asked for late check out front desk
Good 6.0
Pros: The TV was old didn't work
Good 6.0
Pros: Location
Cons: No coffee maker. Only 1 ice machine and no microwave
Excellent 9.0
Pros: Honestly, I was expecting a "motel" but the staff & cleanliness of the room made it higher than that. It was a great price for what we got on our stay. Also, they had night security checking the cars which was nice. I will be using them again.
Poor 1.0
Pros: Location
Cons: MD is the rudest person I've ever had to deal with. Made this experience absolutely horrible.
Excellent 8.0
Pros: No comments
Cons: Waiting time for room was too long.
Okay 4.0
Pros: Quiet
Cons: They gave me a smoking room without asking. Sink was broken and looked nasty. Bathroom door had some writing and bad tub was making noise as i was moving around.
Excellent 10.0
Pros: The beds are super comfortable!
Cons: Bigger towels
Excellent 10.0
Pros: Location/secured parking lot Room #119 ground floor and on the end which was perfect for me Having my truck literally right outside my door was a HUGE plus for me Very quite section of the hotel Another plus for me Definitely staying here again
Cons: It appeared that there was only one ice machine to service the whole hotel.
Okay 4.5
Cons: I was disappointed at the quality versus the cost
Poor 1.0
Pros: I liked the location of the motel.
Cons: Everything! The customer service by the female at the front was atrocious. The refrigerator did not work, so all my food was ruined. The room was smelly and dirty. I got very sick after staying here and havent been able to shake it over the last few da
Excellent 8.0
Pros: Staff was friendly. The room was fairly clean, other than the filthy carpet. Location was good, with several stores and restaurants nearby. Security was good, with a guard after 10 PM
Cons: The room smelled awful until we ran the bathroom and room fans for a couple of hours. The carpet was filthy. No microwave in the room, but we knew that beforehand. WiFi is $4.99 a night PER DEVICE, which is ridiculous.
Good 6.0
Pros: A little man re colorful than others
Excellent 8.0
Pros: Friendly staff
Cons: You have to have a credit card to use the WiFi
Good 6.0
Pros: Room was decent.
Cons: no hairdryer. no coffee maker. not enough towels. parking lot was real crowded...
Good 7.0
Pros: The maids were friendly
Cons: They advertise paid wifi but the only way you can do that is by credit card.
Good 7.0
Pros: The maid's we're very friendly
Cons: They weren't to giving of a late check-out
Good 7.0
Pros: The rooms are big
Cons: average no breakfast
Okay 4.0
Pros: The Water got warm fast.. TV kind of worked.
Cons: Not very clean , toilet busted, no soap in shower, keys didn't work, noise was very lound (I think it's a hook up hotel).
Excellent 9.0
Pros: Clean...decent
Cons: Everything was fine.
Okay 5.0
Pros: Nothing
Cons: Everything
Good 6.5
Cons: No free WiFi
Mediocre 2.0
Pros: The location of the hotel was nice and convenient and easy to find it was in a place close to dining out that's about it oh and parking was ok
Cons: Staff at the time of checking in he did not accommodate me with the towels and extra blankets I asked for he told me I did not need anymore, housekeeping had already stocked my room and then @6 am there I spotted one roach in the shower and one in the dra
Poor 1.0
Pros: The only good thing was the Persian receptionist which was very friendly and the location everything else was horrible
Cons: There were no microwave or coffee maker in the room no internet and the TV was not working the room smell very bad and it was infested with bugs And there were blood stain on the carpet which was very dirty and stinky and old the walls thin lots of nois
Poor 1.0
Cons: The area was very sketchy, you could hear gunshots at night and the room itself reeked of smoke. You could hear the neighbors all night, they were probably drug dealers, I would not stay here again.
Okay 5.0
Pros: The price.
Cons: The mini fridge was broken.
Mediocre 2.0
Cons: This place was horrible charged me an extra day when i booked it to arrive at 1 am. first room we where given was trashed with the bed flipped up against the wall staff members where rude, and the room i was finally given was dusty and smelled rate negative stars if i could!!!
Mediocre 3.0
Pros: close to everything that I needed
Cons: NOT CLEAN!!! Old furniture with stains and cigarette burns. DIRTY bathroom tile!!! Needs a good cleaning with Clorox!!!! Old doesn't mean DIRTY!!! Pool area DIRTY. Water dirty in pool and spa!!! Either keep it clean or close it.
Good 7.0
Pros: Well lit onsite parking for pickup & trailer.
Okay 5.0
Pros: It was close to the freeway There was a Chillies restaurant Plenty of parking Free ice Vending machines
Cons: At check in,at 6pm,I had to talk to the man through the night window That made me worry a great deal about what kind of place this is The swimming pool and spa were the main reason we chose this place and they were CLOSED
Poor 1.0
Pros: Nothing
Cons: Everything, the room was breathing like the picture shown, the light was broken the tools had stains on them, the bed sheets and cover did not smell fresh. I wouldn't stay the again
Poor 1.0
Pros: The hotel had security
Cons: This is not a 2 star hotel! It doesn't even qualify as a 1 star, one star =clean rooms. I booked the hotel because of the fridge and jacuzzi both didn't work. I was on a date my champagne was hot the room was a smoking room and there are no refunds.
Mediocre 3.0
Pros: location- close to highway
Cons: no supplies (even no soap)
Mediocre 3.4
Pros: It was cheap
Cons: It was gross
Okay 5.1
Pros: The location was good, which made getting in and out fairly easy.
Cons: They gave us a room that impregnated everything we owned with that stale, musty stench of cigarette smoke and ash. At first we didn't think it would be that bad, and we didn't really have the time to waste complaining. But wow, we should have asked to change rooms! Then again, they never gave us a choice for smoking / non-smoking rooms. Also no outlets conveniently located. AND, we got no maid service for the 3 days we were there. They just dropped off new towels. So at the end of 3 days we had a pile of 9 scratchy towels.
Good 7.6
Pros: Room was clean. Bathroom smelled of strong disinfectant. No mold. Carpet decent. Shower was clean. Check in and check out were fast and easy.
Cons: No electrical outlets at all on bed side of wall. We had to go by an extension cold to plug in sleep apnea machine. Small old tube TV and older decor.
Premier Inns Concord - Concord
Rated no. 14
5.9
Okay 5.9
Based on 670 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.3
Facilities
7.0
Location
7.0
Overall
6.0
Overall 4.9 Okay
Based on 13 reviews
Cleanliness
8.0
Comfort
7.3
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
4.0
Staff
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
2.0
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0

Poor 1.0
Cons: When I booked my reservation the price for a night was $112.00. When I got there I was charged $212.00
Poor 1.0
Pros: Location
Cons: Seems they ONLY offer 1 Room for smoking guest. My 1st stay here [NO WIFI]. Tried again [same room]Refrigerator wasn't plugged in opened freezer [MOLD].
Excellent 10.0
Pros: Everything was fine and the entire place was very well kept and it was so well decorated with a great modern upscale furnishings
Mediocre 3.0
Pros: Close to concert venue
Cons: Staff attitude and unprofessionalism
Good 7.0
Pros: Room Was Neat.
Cons: The Staff
Poor 1.0
Pros: I book this room online,I had booked for a king bed. however they gave me a room with two queen beds which was not cool it was my honeymoon.our room was filthy! It had seemed someone had slept there prior to us checking in.
Cons: I don¿t recommend it it was a very bad service very dirty and the guy at the front desk was very rude no customer service whatsoever
Good 7.0
Pros: clean, close to my appointment site, close to food, services and amenities
Cons: noisy street location; waaay too busy with traffic moving waaaaay too fast; refrigerator did NOT work properly; office was friendly upon check-in, but unavailable
Excellent 8.0
Pros: It was fast and easy to get set up. Also rooms were easy to get too.
Cons: Nothing everything was good. Well some of the pillow casings were stained.
Okay 5.0
Pros: clean and simple
Cons: mii fridge did NOT work, freezer door missing; microwave did not work properly; telephone was faulty. The owners were NOT friendly, kind or helpful. Rate was too high for the quality of the room amd the location of the motel.
Poor 1.0
Pros: location was convinient
Cons: the person that work at the window at night was really rude
Mediocre 3.0
Pros: It was a large room, they had a coffee maker and a microwave.
Cons: Sheets smelled bad like they hadn't been changed, mini fridge barely got cold, no bathtub, no hot water, toilet barely flushed, sometimes it didn't and staff were rude when I asked for clean linens LOUSY INTERNET RECEPTION!
Poor 1.0
Pros: The hole in the floor, the sink had no running water, and zero hot water. And the manager did not even try to fix or care or give a credit!!! Stay away!!!
Cons: Everything
Good 6.0
Pros: I loved the location.
Cons: It's not that I didn't like it, it's more like I think the staff's interactions with guests should be a little more friendly.
Poor 1.0
Cons: Water came out if faucets opaque black, when u asked for a room change she told me to judr let the water run and it was fine.
Good 7.7
Pros: Clean place. Quiet.
Cons: internet. if traveling with kids do not go to this place. Kids will drive you crazy for not having internet. Have to log in every 5 min. and it is running on a 2 or 3 g network. It will just buff forever if there is any connection. Worst place I every been, and I travel at least 2 time a year with my family.
Good 7.4
Pros: The location on the highway was good and convenient for traveling through. And the price was good for the area. The room was very nicely kept and clean. The outdoor pool was open, though not heated, so was cool, but acceptable for the time of year. The flat screen tv worked well, as did the HBO channels. The king bed was comfortable.
Cons: The shower head put out a very firm spray which was uncomfortable to use for very long. The air conditioning unit worked well, but didn't have a setting for cooling with the fan on continuously. The unit cycles on and off as cooling is needed, and it was quiet; we like the ones that the fan stays on for background noise. There were no tissues in the room. We requested them at the office, and the attendant said he would bring some to the room, which he never did. Maybe they don't supply them anymore. We could hear the tv from the adjoining room, but it was quiet after 10 pm so didn't bother us.
Poor 1.0
Pros: Price
Cons: Toilet running and overflowing. Small old style TV
Excellent 8.0
Cons: Great value, location, and convenience. Friendly staff
Okay 4.0
Pros: Cheap.
Cons: Wifi didn't work and they didn't inform me before I checked in that the pool was under construction.
Americas Best Value Inn Concord, Ca - Concord
Rated no. 15
4.9
Okay 4.9
Based on 13 reviews
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