Hotels near San Francisco Airport

Hotels near San Francisco Airport

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San Francisco (SFO) - San Francisco, CA, United States
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Best hotels near San Francisco Airport

Cleanliness
9.1
Comfort
8.9
Facilities
8.5
Location
9.0
Overall
9.0
Overall 8.7 Excellent
Based on 1,235 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
8.8
Staff
8.9
Cleanliness
9.5
Comfort
9.0
Facilities
8.5
Location
9.1
Overall
9.1
Cleanliness
9.2
Comfort
9.0
Location
9.0
Overall
10.0
Services
8.6
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Facilities
8.5
Location
8.8
Overall
8.8
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.7

Excellent 10.0
Pros: I loved this place! A charming hotel near SFO that was a fantastic value. Comfortable bed, nice perks like free 24hr coffee/mocha/latte/hot chocolate/espresso machine in lobby. A fun wine bar also available 😊. Friendly staff. I will be staying here in the future for any SFO/SF travel…
Cons: I missed having a refrigerator in the room. Small trade-off
Excellent 8.0
Pros: This hotel has a cool lobby and bar, really nice. Lovely patio area and super convenient to the airport. Rooms are large. Crib was provided for us.
Cons: Small kind of outdated bathroom, otherwise no complaints.
Excellent 10.0
Pros: We have stayed at this hotel a number of times and have enjoyed every stay. It is reasonably priced, and has an unbeatable location (just a block away from BART and CalTrain plus is near a wide variety of good restaurants. And - its in a decent neighborhood. Easy access from 101 or 280, and close to SFO. The larger rooms have a tub/shower plus a refrig (and records!) and the smaller rooms have only a shower.
Cons: Parking and parking places can be a little tight - we have shown up late (10pm) and had to park on the street.
Excellent 9.6
Good 7.0
Pros: location, aesthetics, feel
Cons: lack of refrigerator. thin walls that allowed us to hear the neighboring guests. comfort of the bed.
Excellent 9.0
Pros: the hotel was very unique and quirky. i liked the updates and the care they put into making it special. the location was perfect and felt safe. the staff was helpful and nice. checkout was at noon, so that was also a plus.
Cons: the parking was not guaranteed. it was first come first served, which doesnt work for us. we had stayed the one night and had reservations to stay an additional 3 nights later in the week that we ended up canceling due to the parking situation. the spaces were also very tight, but we did appreciate they were free w the night stay. we just need guaranteed on site parking when we travel.
Excellent 10.0
Pros: I loved the retro decor with a modern twist! Bed was super comfy, the room was extremely clean. The staff was friendly. The property itself is very cute and comfortable.Plenty of places to eat near by. The record player was an added plus for me! I can’t wait to bring my family with me on my next trip!
Cons: Nothing I didn’t like about this place!
Excellent 9.6
Excellent 8.0
Pros: Staff was great.
Cons: The balcony door to outside was not locked upon arrival. The parking lot is not secured, open access. Neighbor's noises were loud. TV volume was limited below audible.
Good 7.0
Pros: Staff was helpful. They let me borrow a corkscrew in my time of need. Heating works great.
Cons: Thin walls. I could hear evvvverything. Glad I packed earplugs.
Excellent 8.0
Cons: Did not have free breakfast as advertised.
Excellent 8.0
Pros: It¿s a very small hotel the rooms are close together and the walls are thin. On the weekend nights it was very loud with people partying
Excellent 10.0
Pros: Room was excellent and very well decorated...Front desk was on point.
Excellent 10.0
Excellent 9.6
Good 7.0
Pros: Location, comfort of room, breakfast selection.
Cons: Outside appearance rather dull.
Excellent 10.0
Pros: The Dylan is a hidden gem! I was floored at how this quaint hotel bleeds quality, grace, modern facilities; with an eclectic style that I’ll never forget. They have lPs that you may play in your room with a retro record player! Breakfast was includ
Cons: I did not like that there are no other hotels matching the services and amenities that the Dylan offers.
Excellent 8.0
Pros: Breakfast was added bonus, bed was comfortable
Excellent 9.0
Pros: Location to airport and restaurants
Excellent 8.0
Pros: Clean! Attention to detail - a great experience
Excellent 10.0
Pros: I was surprised by all the wonderful touches. Fluffy robes, high quality bed linen, big work table, balcony with chairs. I really liked this place. So close to the airport and a great break before a very long trans-Pacific flight.
Cons: No complaints
Excellent 8.0
Pros: Clean rooms, fun decor.
Cons: Lack of parking. Had t park on the street. They should have enough parking for one car for each and EVERY room that is rented.
Excellent 10.0
Pros: The location is great, train, restaurants, shops within walking distance. The decor is nice and original, with a little porch with a fountain .
Excellent 10.0
Pros: I loved this hotel. It had a comfortable mattress, nice pillows, and comfortable bedding. They have really been proactive on providing things like nice coffee mugs, bathrobes, vanity with mirror. They had some fun quirky stuff too, like a record player with records and some unexpected artworks tastefully done. Time has been spent looking at adequate lighting and had a luxurious feeling at a very reasonable price. Coffee and a hot/cold breakfast was more than adequate and the shuttle service was efficient. We were very happy with our stay. We stayed twice at the beginning and at end of our trip to San Francisco.
Cons: Nothing. Good service and excellent room.
Good 7.1
Pros: Looked terrible when I pulled up, butthank God it was a nice room
Excellent 8.0
Pros: THe Dylan is a small Boutique type hotel but the rooms have been updated and the furniture as well. Glass door shower was very nice. Kept rental car untill last morning and found this very useful to go into Miilbrae for dinner on two occasions. Breakfast is in nice room at the front and a step above Continental. Not noisy although quite close to airport SFO. Would reccomend .
Excellent 9.4
Pros: Everything was great!
Cons: I don't like they charged my card twice for authorization and I had to wait 7-10 business days to get that money back into my account.
Excellent 8.8
Pros: Location and people
Cons: Older carpets in some rooms; pillows too big!!
Excellent 8.0
Pros: Good place, it's worth spending the extra 25 dollars to stay.
Cons: Would be nice to leave my luggage at the front desk for 30 minutes before I left but the manager at 6am said no.
Excellent 9.7
Cons: Maybe the air conditioning system can be more quieter
Okay 4.2
Pros: Rooms were quite during the night. That was a very good thing for me. Wifi available.
Cons: Bathroom not clean at all. Took photos. Personnel not friendly.
The Dylan Hotel at SFO - Millbrae
Rated no. 1
8.7
Excellent 8.7
Based on 1,235 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.4
Location
8.5
Overall
9.0
Overall 8.5 Excellent
Based on 2,399 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.4
Location
8.5
Overall
9.0
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
7.5
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.5
Services
8.6
Staff
9.1
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.4
Overall
9.3
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.4
Overall
8.5
Cleanliness
8.9
Comfort
8.6
Location
8.3
Services
8.3
Staff
8.9

Excellent 9.0
Pros: very close to the airport, nice complimentary breakfast, very clean room
Cons: street noise at night
Excellent 9.0
Pros: This hotel was perfect for my long stay to visit family and friends- Parking was easy and location good for bay area. It was great to be able to have people meet up with me in the lovely courtyard, and I appreciated the immaculate exercise room and pool. Relaxing and restorative. Comfortable for me and my small dog- kitchenette was a plus!
Good 7.5
Pros: Clean, comfortable, and good for early morning flight.
Excellent 9.0
Pros: The location was great, lots of places nearby to eat. We were allowed to check in early into our room and our room was upgraded free of charge. The room came with a kitchen and was cleaned well. Parking was free and in an unground safe location. I definitely recommend this place. Love the fact that the hotel room was not enclosed. I was actually able to open the door and window to allow it to air out. This was important to me due to Covid
Excellent 10.0
Pros: Clean. Friendly staff.
Cons: Free parking.
Excellent 10.0
Pros: The manager was very accomodating and friendly. Very comfortable stay. We stay there often
Excellent 10.0
Pros: Reasonable price and everything is good just no dining close to it
Okay 4.8
Good 6.0
Pros: location
Cons: should change website as to NO airport transportation also no breakfast
Excellent 9.6
Excellent 10.0
Pros: Excellent staff attitude,Comfy rooms, clean bathrooms, great parking, great price, and location!
Cons: More of the same given these COVID times. The staff was super!
Excellent 9.0
Pros: Friendly staff vs the same hotel i was at near lax last month. Clean too
Cons: Vending machine was sold out
Excellent 10.0
Pros: The staff in the front desk so nice and very helpful.Especially the big guy working in the afternoon shift.
Cons: None!
Good 6.0
Pros: The location. In an area that you were in walking distance of things you may need.
Cons: They advertise shuttle service, but then tell you they aren't offering it now because of Covid. I was offered a lyft, but I had called the wrong La Quinta and the correct one did not offer it. The jets in tub didn't work, disappointed. Pool was closed t
Excellent 10.0
Pros: Very clean and remodeled.
Cons: The pool and gym were closed.
Poor 1.0
Pros: Parking was easy-ish. Only nice thing.
Cons: The room pictures aren’t accurate, it’s more dilapidated than it looks online. The room had a funky odor. Neighboring apartment building began firing gunshots. Counted 5 shots. Considered leaving, only stayed cause it was safer than leaving
Excellent 10.0
Pros: I liked the size of the room it was comfy and suitable. The staff was great and very helpful the amenities we’re a big plus my wife loved it. It was located in a great place surrounded by houses and stores, but the way the hotel and rooms are perfe
Excellent 10.0
Pros: This hotel was great. The room was large and well equipped. We were very impressed. The breakfast was also very good. The staff were all friendly and helpful.
Cons: Again, the hotel was great in every aspect.
Excellent 9.0
Pros: Proximity to SFO. Plenty of restaurants in close proximity.
Cons: No.
Excellent 10.0
Pros: Older motel, but clean and updated. Nice exercise facility with pool/spa and the breakfast was ok.
Cons: The pool and spa were open at 8am closed at 10pm? Its a motel near the airport? After a long day traveling nothing better than pool/spa, nothing like starting the day with pool/spa, but we flew in late 1030pm and left by 8am? couldn't use them.
Good 7.0
Pros: The staff was nice. It was close enough to the hotel. It was noisy. That usually doesn't bother me. some people might not like that. They were nice to give me a late check out as my flight had been canceled and I wasn't leaving until later in That day
Cons: Neighborhood is a little sketchy. Lots of sirens all night and sounds of city trucks and maintenance vehicles.
Okay 5.0
Pros: Location to airport room was clean and smelled good. I
Cons: Room 310 had exposed pipes where a counter an sink should be like a bar and the view was to a dirty empty pool next door. And in the bathroom was a big drain I kept tripping over in the middle of the floor. Remodeling entrance was hard to find
Okay 4.0
Pros: Location
Cons: Computers were out and I could not check in for one hour after arrival. Asked for late check out, but the cleaning crew kept knocking.
Good 7.0
Cons: not enough places to eat without a car
Excellent 9.7
Cons: Only thing that was sub par was the Wifi. Manager said it's been an ongoing tussle with Spectrum and their corroding lines. Other than that, great place.
Poor 1.0
Pros: It was a decent hotel
Cons: The reason I picked this hotel was that it had a restaurant. The restaurant was closed
Excellent 9.7
Pros: The room was very cozy and clean
Cons: The parking garage is under the hotel and you have to park on the street as you check in.
Good 7.0
Pros: 2.5 star rating is a misrepresentation of this hotel. Clean, fridge in room, modern decor, great bf buffet, free parking!! Will definitely book again!
Cons: No jacuzzi
Okay 5.0
Pros: The bed and number of pillow. The very pleasant woman at the front desk at check out time. The restaurant on the property.
Cons: The front desk clerk when I arrived, was incredibly rude and if I hadnt already paid I would have walked out. My room was clean but there was an odor. The very tiny shower gel bottles. Not enough for a grown man to clean himself.
Poor 1.0
Pros: Shuttle would not move, i needed to back into traffic in the check in. Although paid for via boyfriends credit card, they took $100 from my credit card and still have not refunded that. No courtesy. Breakfast was AMAZING! ROOM WAS CLEAN
Okay 5.0
Pros: free airport shuttle
Cons: no
Good 6.0
Pros: Location
Cons: Old
Poor 1.0
Pros: Comfortable mattress
Cons: Room was sooodirty ncluding a pizza box n microwave half eaten and moldy. Bathroom not cleaned!! Disgusting
Good 7.0
Pros: Variety choice of breakfast.
Cons: Shower curtain not covering all area making water splashing out to the floor during showering.
Okay 5.0
Pros: Free breakfast
Cons: The name says it is an "airport west" hotel. If I know the shuttle would take so long I would have paid more for a hotel that has a constantly running shuttles.
Mediocre 3.0
Pros: Location is best but nothing other than that
Cons: Staff is not helpful and courteous. They are little rude in talking. They are not helpful at all.
Mediocre 3.0
Pros: It provided a free shuttle to and from the airport.
Cons: The price was too high. The room was right inside a metal gated area and every time someone entered or exited it clanged shut, pillows were too thick-got about 3 hrs sleep
Okay 5.0
Pros: Kitchen in the room was nice. Beds were comfortable.
Cons: Hotel is very beat. Halls and elevators were not clean. Carpet needs replacing.
Okay 5.0
Pros: Comfortable bed, remodeled shower.
Cons: AC grating was loose, bathroom sink failed to giving out hot water, dirty kitchen window. One of two elevators out of service
Mediocre 3.0
Pros: It was really close to the airport and to the 101. The staff was very friendly.
Cons: I didn't get a very good nights rest. I had to keep getting up and resetting A/C. There wasn't an option to keep the fan on so the temperature was impossible to get right, and then there's a window that curtains don't cover so it was really bright by 6am.
Good 7.0
Pros: I liked that parking was under the hotel. I liked the outside spaces within the hotel, very nice actually. I liked breakfast and the mints at the desk. I liked how easy check in and check out was. I liked our room location and amenities.
Cons: Didn't like that remodeling was going on. Would like to know this before I book. They had not cleaned up the debris in the bathroom when we arrived, nor did they when I asked them to after we arrived. It was cleaned up the next day with maid service.
Okay 4.0
Pros: reasonably close to SFO. restaurants nearby.
Cons: old & frumpy place, our room was maybe in the midst of remodeling and unfinished.
Okay 5.0
Pros: Nice renovations. Furniture and shower design very good.
Cons: The listing promised "king bed with sofa." I intended to sleep on the sofa, with my friend taking the bed. When we arrived there was no sofa. The front desk gave us a rollaway bed, but that morning I found a bedbug on the top sheet :-(
Mediocre 3.0
Cons: I spent $---- for a room without A/C all night. The staff told me there is no room to change and I had to put all my clothes on when I went to bed. It was so cold in SF at night. Very bad experience!
Good 6.0
Pros: Location
Cons: Limited time for gym operation hours, carpet in the room was quite dated and dirty.
Good 6.0
Pros: Close to the airport for a crash evening after a cross country trip
Cons: Pretty old, but in the midst of a big remodel/upgrade
Okay 5.0
Pros: A good breakfast included on an overnight stay will an early flight out was a great start of my day.
Excellent 9.7
Pros: Staff was very friendly & helpful. Room was nice and comfortable. Sound proof. Enjoyed the pool. Business center helpful.
Cons: Earlier Breakfast.
Mediocre 3.0
Pros: convenience, price, nice employees
Cons: traffic noise , slamming doors, mouse leavings in breakfast area
Mediocre 3.0
Cons: The beds are terribly uncomfortable.
Poor 1.0
Pros: No it was a total let down.
Cons: The hotel room was stinking and it was suffocating. I want my money back, coz I was forced to move out after half n hour of checking in.
Excellent 10.0
Pros: The stuff was super friendly, my bed was very comfortable. The rooms and the gym were clean.
Okay 4.5
Cons: The sheets gave me a rash.
La Quinta Inn & Suites by Wyndham San Francisco Airport West - Millbrae
Rated no. 2
8.5
Excellent 8.5
Based on 2,399 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
7.5
Location
8.3
Overall
8.1
Overall 8.5 Excellent
Based on 1,414 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
7.5
Location
8.3
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.5
Cleanliness
8.9
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.6
Cleanliness
7.2
Comfort
7.0
Facilities
6.5
Location
7.2
Overall
7.2
Cleanliness
9.0
Comfort
8.9
Location
8.4
Overall
10.0
Services
8.4
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Facilities
6.0
Location
8.1
Overall
6.0
Cleanliness
8.6
Comfort
8.4
Location
8.2
Services
8.0
Staff
8.2

Excellent 9.0
Pros: Staff were friendly and nice. Room was clean and very comfortable.
Cons: Parking was a little tight. Limited amount of parking spaces.
Excellent 10.0
Pros: Convenient, comfortable, clean, courteous
Cons: The Keurig coffee machine!!!! Hate them. But free breakfast had really hood Nescafé machine AND Starbucks on tap. Very accommodating to caffeine addicts like me
Good 7.0
Pros: Has all the basics. Staff were friendly.
Excellent 8.0
Pros: Location! It only took us 5-10 min to get to the airport (it was an early flight, too). Clean room. Comfortable beds.
Cons: The parking spot is somewhat awkward to back in to; however, it was free and right by the hotel entrance so that was convenient.
Poor 1.0
Pros: The room was nice and beds comfortable
Cons: You did not provide a ride to the airport as, you advertised. The breakfast was not great. I paid more money to stay at your place thinking that the breakfast would be better (and earlier) and that we would have a shuttle to the airport. It was a total failure. I should have stayed at a cheaper place....
Excellent 8.0
Pros: Location
Cons: Bad service and bed has sand over it
Excellent 9.6
Excellent 10.0
Pros: I have always enjoyed the Aura Hotel. It is clean, relatively quiet and comfortable. The vending machines are kept stocked, especially important now that there are no longer complimentary breakfasts, etc.
Cons: Coffee maker was broken.
Excellent 8.0
Pros: Clean and modern.
Cons: Breakfast was lacking.
Good 6.0
Pros: Close to airport and restaurants
Cons: Hotel was weird, our rooms were on the second floor and so was the breakfast room. So needless to say at 6am we were woke up to loud talking, slamming, banging, etc... My room was literally right there I could look through my peep hole and see everyone.
Good 7.1
Pros: Beds were comfortable. Location was very good for flight from SFO.
Cons: Construction in adjoining rooms was bothersome but ended by around 6:30 p.m.
Excellent 9.2
Excellent 10.0
Excellent 10.0
Pros: parking was easy
Cons: no
Good 7.6
Excellent 8.0
Pros: Cleanliness
Cons: TV never worked despite 2 calls to the front desk. Finally gave up.
Good 7.0
Pros: Big room. Close to airport.
Cons: Pricey
Excellent 10.0
Pros: Clean, great WiFi. Good price. Staff is friendly. Parking is good and free.
Cons: It was raining and I could hear the rain from the roof gutters. Don't expect a view.
Good 6.0
Pros: Just OK
Cons: Breakfast is not available till 630 in the morning so for any early flights out you can't get a breakfast. Very disappointed.
Excellent 10.0
Pros: Very clean and friendly
Excellent 10.0
Pros: Rooms are very clean,big bathroom and beds are very comfy.
Cons: Nothing
Excellent 8.0
Cons: Early flight, no one at desk to get change for shuttle.
Excellent 8.0
Pros: New decor, recently renovated and clean. Offered parking, wifi and continental breakfast. Location was good.
Good 7.0
Pros: Location - it was quick to get to the airport for my early morning flight out using their shuttle service. The beds and rooms were also pretty clean.
Cons: Staff was not friendly - didn't bother me too much though since I was only staying for 1 night to catch a flight early the next morning.
Excellent 10.0
Pros: Dry clean and close to airport
Excellent 10.0
Pros: Pretty clean, soft beds, nice sized bathroom, breakfast, staff
Cons: the view, the space between the bottom of the hotel room door and the floor, elevator takes forever, and should have eggs (not boiled) maybe scrambled
Good 7.0
Pros: Location, price, over all value
Excellent 10.0
Pros: Price,staff was great,looks great after renovations
Mediocre 2.0
Pros: Don't know they overbooked cancelled reservation have not received refund yet
Cons: Don't know they overbooked cancelled reservation have not received refund yet
Hotel Aura Sfo - San Bruno
Rated no. 3
8.5
Excellent 8.5
Based on 1,414 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Food
10.0
Location
9.0
Overall 8.5 Excellent
Based on 1,376 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Food
10.0
Location
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.6
Food
10.0
Location
9.3
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.7
Comfort
9.7
Facilities
9.4
Location
9.4
Overall
9.4
Cleanliness
9.0
Comfort
8.8
Location
9.1
Overall
8.4
Services
8.5
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.2
Cleanliness
8.6
Comfort
8.6
Location
9.1
Services
8.2
Staff
8.2

Okay 5.6
Good 7.6
Excellent 10.0
Pros: Wonderful hotel, view of Bay, fair price.
Cons: N/A
Excellent 10.0
Good 7.0
Pros: Great location right on the SF Bay waters, could watch the jets takeoff & land from SFO. Very comfortable king size bed, clean, quiet AC unit
Cons: Room did not have any USB connections to charge devices, also there was no way to access any of the HDMI or USB ports on the TV in order to connect any devices, and there were strangely no options for renting movies via the cable service (we called front desk to verify). The room also let in too much hallway noise, so when housekeeping was out there vacuuming it was quite loud inside the room.
Excellent 9.0
Pros: The location to SFO. Our room had a view of the bay. The bed was comfortable. It was a great stay.
Cons: The air conditioning blew right on the bed.
Excellent 8.0
Pros: The location and shuttle were great.
Cons: Full breakfast was supposed to be served. There was nothing but coffee.
Excellent 8.0
Pros: Amazing view on a bay and landing planes. Free parking & wi-fi.
Cons: Useless coffee machine. No kitchenware (spoons, forks, knives).
Excellent 8.0
Pros: room with a view of the water was nice
Cons: the coffee cups for take away are very small.
Excellent 8.0
Pros: It was available
Cons: The shower heads
Excellent 10.0
Pros: I liked the large room and three nice chairs. The bed was comfortable. I liked the large double shower. Nice corner unit.
Cons: No breakfast. Not near to any breakfast facilities.
Excellent 9.0
Pros: The room is a kind of old and not modern, but very clean and spacious. I just stayed for sleeping and luckily I could stay there with a pretty affordable price, so I'm very satisfied.
Excellent 8.0
Pros: This is a great location if you need to SF airport or to be in SF. The price is right for what you get. I decent sized hotel room, free parking, and a great location.
Excellent 10.0
Pros: The staff very kind the place nice view and clean ty I will come back again
Excellent 8.0
Pros: The in room amenities were nice like a full size coffee pot (no microwave sadly), as well as a the toiletries. They gave me an early check in which set the tone for the day !
Cons: Breakfast was not up and running yet (not even grab and go as with most places). There was food from previous guests left in the mini-fridge which we didn't see until putting away our own leftovers. Great location to watch planes and walk on a paved path by the bay.
Good 6.0
Pros: Nice view, Comfortable bed. Good location. Staff was pleasant.
Cons: Phone buttons such as to call the front desk were not functional. TV remote control was very cheap, almost a throwaway. TV did not have a guide unless you turned it off and back on and watched the slow scroll to try to catch what you wanted to watch, then you had to punch in the number instead of selecting a channel. Air conditioner was positioned to blow air directly on the bed making it impossible to sleep with it on. Worse - the thermostat was impossibly complicated with ambiguous icons. Hey! I just want to know the current temperature (which it did not show) so I can set it a little higher or lower for comfort. On check-in we were told there were grab and go food bags in the morning. Well, turns out they are first come first served. They were gone both days before 8:00 am when we passed the front desk, and a conversation with the person at the front desk the second day revealed that they only provide FIFTEEN bags despite there being well over 50 cars in the guest parking lot. The room had a chemical smell (checked out another and it was worse). Sheet had an L shaped rip in it when we arrived. In general the furnishings are a bit dated. Bathroom ventilation turned on only in the morning.
Excellent 9.0
Pros: No breakfast yet due to Covid. Great location to freeway..clean rooms and overall hotel. Quiet and really nice beds!
Cons: Stayed at other hotels lately which had breakfast..they should starts their service again since most hotels have done so.
Good 7.0
Pros: Location was good but there was no breakfast buffet due to Covid.
Excellent 10.0
Pros: Free parking! Also very clean room and quiet location.
Cons: The room had a weird smell.
Excellent 10.0
Pros: Very nice room and view
Cons: Last morning of stay there was no hot coffee at 6:30 am
Excellent 10.0
Pros: Clean and great location
Excellent 8.4
Excellent 8.4
Mediocre 3.0
Pros: Location is close to the airport, public transit, and highway access. Hotel sits close to shoreline.
Cons: Rooms were dated and DIRTY. Carpet appears to have never been cleaned, mystery stains and random stickiness. Cigarette burns on curtains. Service was milquetoast, had to request room be cleaned multiple times before it occurred.
Excellent 10.0
Pros: This hotel is very close to the airport, which is wonderful. Never heard airplanes landing, which was great. Perfect view to watch planes land. This is a beautiful hotel. A perfect boutique hotel. The room was extremely inviting with a great bed.
Cons: I was disappointed that there was no breakfast, even a "grab and go" breakfast. Mainly because there is not a restaurant around that offers breakfasts. (There is only 2 within walking distance anyway. They had continental foods behind the front desk.
Excellent 9.0
Pros: Quiet location
Good 7.2
Excellent 8.0
Pros: I love the location of the Bay Landing Hotel, it literally sits on the San Francisco Bay and from every room there is a great view, even rooms on the side have pleasant views of the Bay..The walking path along the Bay is an added bonus.
Cons: The only thing I dislike is how the bathroom is situated in the room..just odd.
Good 7.0
Pros: The location and the staff.
Cons: I didn't like the room. I stayed here once before and the room I had was very clean and inviting. This time everything seemed less than what I remembered.
Excellent 9.2
Excellent 8.0
Excellent 9.6
Poor 1.0
Cons: It took me two hours to get to the hotel I was only a five minute drive from the airport because they had no shut up that they advertise that they do I only had five hours at the hotel very little sleep and had to start my day again
Excellent 8.0
Excellent 9.6
Excellent 9.2
Good 7.0
Pros: Hotel was very quiet and clean. The location was perfect and liked the back benches by the bay.
Cons: The front desk lady late at night was extremely slow to check us in and very quiet and unpersonable. There was one couple in front of us and it took over 30min to check in. My daughter arrived later we had to wait almost 10min for the same lady to appear.
Okay 5.0
Cons: The bed sheets were incredibly irritating, the bathroom shower curtains were ripped and dirty.
Mediocre 2.0
Good 7.0
Pros: the location was really nice, by the bay
Cons: The rooms are very old fashioned, 90's style quilted bedspreads, the blankets literally had holes in it, carpets are disgusting. They don't offer a modified continental breakfast, or even coffee(because of covid), even though other similar hotels do.
Okay 5.2
Poor 1.0
Pros: Absolutely nothing!!! Worst hotel ever!!!!!
Cons: Rooms were FILTHY Staff was rude. Requesting a full refund!!!
Good 6.4
Excellent 10.0
Okay 5.0
Pros: Convenience availability and price
Cons: Cleanliness
Poor 1.0
Pros: I've been there at bay landing for a few months now. All through the holidays etc. I loved it at first as it was quiet and there was always plenty of parking for a hotel right on the Bay. I always wondered why this property wasn't packed for the price...
Cons: The staff is very rude, they will give key cards to your room without verifying, charge you for dirty towels going so far as to block access to your Room until it¿s paid, they will leave unsigned notes on your car telling you you can¿t park in an empt
Okay 4.4
Good 7.0
Pros: Location
Cons: Receptionist was very rude ,  she should be fired she greeted me by saying “WHAT” then was mumbling, there was nobody at the front desk so I rang the bell
Poor 1.0
Pros: Nothing
Cons: The lady that was working would not put us in a room that didn’t face the parking lot which faced a very bright light. There were clearly vacant rooms but it seems that they were not trying to be helpful. Quickly said no to everything asked. Mislea
Good 7.0
Pros: Location
Cons: All good
Good 7.0
Pros: Stayed there before so knew what to expect
Cons: Insane covid compliance restrictions
Good 7.0
Pros: Room was nice: clean and spacious. Big TV with tons of channels. Bed was comfy and had lots of pillows. Nice view of the bay.
Cons: No shuttle, fitness center, breakfast. When we arrived, we had to wait for someone to come to the desk. Then we had to wait for them to call their mom for the computer/system password to check us in.
Good 7.7
Pros: Everything was clean and great location.
Cons: On the website it says it has a buffet and a shuttle to pick you up. Which end up not true because of Covid. The other hotels that are by it has their shuttles up and running.
Good 7.0
Pros: Location and free parking
Cons: Bed needs replacing, no screens in windows
Poor 1.0
Pros: The shower
Cons: The staff. Very rude. Not accommodating. Lots of attitude. Lots of lies were told about charges and scam-ish behavior. Will not stay again. Do not recommend.
Good 7.0
Pros: Convenience price
Cons: Found hair strains on the bed
Poor 1.0
Pros: Location was very near the airport. Bed was super comfortable.
Cons: They completely lied about their amenities. They clearly stated on their listing that they offered a free shuttle from the airport, free continental breakfast, and free gym access. None of these were available in any capacity.
Mediocre 2.0
Pros: The location it was right beside the bay
Cons: The hotel was great
Poor 1.0
Pros: Bayside location
Cons: YES:Found 2 strands of hair.asked to Replace linens waited for an hour nobody came only when we go to front desk was told they will move us in another room to make us happy? WOW Their excuse they changed laundry company.Did housekeeping staff changeTO0?
Poor 1.0
Pros: Location
Cons: Dreadful sanitation The 1st room they gave me had several patches of human hair, standing water on tub, food on floor!! The manager - Char - acted like it was an annoyance to speak with me, even the I was polite and it took 3 days to get ahold of her.
Poor 1.0
Pros: it was in walking distance to marriott where i checked into
Cons: everything, except for hotel employee
Okay 5.0
Pros: microwave and lighting
Cons: no breakfast, dirty under the bed
Poor 1.0
Cons: When I booked the hotel it said breakfast was included. They are not serving breakfast. I ordered food from a restaurant and ask the front desk for utensils. They only had a basket of plastic spoons. The room smelled old and the hallways were very warm.
Okay 5.0
Pros: Very nice rooms, well appointed with all the necessities.
Cons: The website specifically states the hotel provides a shuttle service to the airport, that is not true. They no longer offer the shuttle service. Also, the website states the hotel provides a complimentary breakfast. That is also no longer true.
Okay 5.0
Pros: The room was nice but having the pandemic going on around the world the hotel was unusually empty. The hallways were dark,creepy, and way too quiet. Good location and nice staf but not having the complimentary breakfast sucked.
Cons: Creepy dark hallways
Okay 4.0
Cons: Room with 2 double beds not enough for 3 people, trying to get extra rolling bed but the lady at the reception said she can’t help with that and can’t even change the room, and I told her I have my parents with me and they are senior the can
Mediocre 3.0
Pros: Brand new.. Modern style and furniture. Large closet. Clean parking lot& some very welcoming and friendly lady checked me into my room.
Cons: Free breakfast was denied first morning of two night stay. Was told reservation didn't qualify for breakfast even though my itenerary said free breakfast. guy that I first spoke to was giving me accusatory looks when i tried to explain to him
Okay 5.0
Pros: Very close to airport. Decent breakfast!
Cons: Old furniture and decoration. The room smelled very bad, old and musky.
Mediocre 2.0
Pros: Nothing
Cons: Staff, cleanliness & noise. Hotel should be a 2 at best. Where did all the good reviews on the Great breakfast come from? This is standard hotel food with nothing good about it.
Okay 5.0
Pros: Location near the airport was very good. It also has a shuttle which is convenient.
Cons: The decor was dated, rooms did not seem that clean, little hot water, rundown feel. I usually do not pay attention to how the staff are, but Saturday night were bitchy and rude. At most a 2 Star place.
Excellent 8.2
Pros: Breakfast was awesome. Eggs, omelettes, waffles, bacon, oatmeal, fruit and every bread and pastries you can imagine. The place is loud though. Not just the airport being close but zero sound proofing btw rooms. The AC units. Do not work. If you like it hot, this is the place for you ;)
Cons: The air conditioning.
Okay 4.0
Pros: Location, ample free parking and free breakfast buffet, good quiet HVAC.
Cons: Paper-thin walls, you hear everything going on within 20 yards. Hard beds.
Mediocre 2.0
Pros: Location
Cons: Fraud charges on my credit card from this hotel. Mold spots in the bathroom.
Mediocre 3.0
Pros: Location
Cons: With exception of 3 staff the rest were just rude to customers. The ice bucket had many hairs in it. Also case of missing earrings...when we made noise about it they mysteriously reappeared with a note saying sorry I got your earrings by accident
Mediocre 3.0
Pros: Convenience to airport
Cons: With3 exceptions, extremely rude staff, housekeeper stole my earrings and then returned them after our confrontation. No manager followup even though on 3 or 4 occasions we were told someone would get to us after investigating. Ice buckethad hair in it
Okay 5.0
Pros: Nice location and good size of room.
Cons: Staff attitude was not as great as before.
Mediocre 3.0
Pros: Location is convenient. Free parking. Rooms are ok. Clean and quiet.
Cons: It was 2am when check in. We had a long night. Our stuffs got stolen and been to police station before. The lady at the front desk said they got all checked in. After I showed her my confirmation number. She said someone helped us checked in.
Excellent 10.0
Pros: The rooms were nice, spacious and clean. Microwave and fridge. Nice continental breakfast. Nice outside sitting area. Workout room. Friendly staff. Airport runway within view to watch planes takeoff and land. No airport noise inside room.
Cons: For the price there is nothing I didn’t enjoy about this hotel. I’ll be back.
Mediocre 2.0
Pros: Able to watch the planes fly in.
Cons: Everything else was terrible. The sheets were gross. I felt like the ceiling was going to cave in from people stomping above me. My door kept rattling all night. The carpet and floor was nasty. Didn't shower because their shower was filthy.
Mediocre 3.0
Pros: Clean, comfortable, and a nice view of the bay and airport. Fairly quiet with acceptable beds.
Cons: The hotel and room overall were acceptable, but customer service was poor. We did not recieve the reserves king bed. My wife and I had to sleep in separate twin beds. The key card for the room did not work and took 20 minutes to fix Due to poor staff
Excellent 10.0
Excellent 9.7
Pros: The breakfast was done well... however, they ran out of certain foods quickly, given the amount of guests. Breakfast staff were polite and worked fast to clear used tables for the next guest.
Cons: The internet was very sketchy and did not stay ON... we had to keep re-logging back on within 10 minutes... TV was limited and if you wanted to check the 'guide' for it, you have to turn the TV off, then back on to read the guid as it scrolls the second you turn the TV on... we could not find a button to call it up! I explained to the desk clerk that I forgot my nightgown and asked if I could use a hotel bathrobe... I was told those robes were only for a Bay front view room. I said I'm on the first floor looking at the Bay and the clerks told me that floor doesn't count! I think under my cercumstances, I could have been provided with a robe for the two nights we were there.
Excellent 9.7
Pros: The staff is very friendly and welcoming. We were upgraded from a regular room to a suite with a bay view.
Excellent 9.7
Pros: I could stay at the window or on the patio for hours watching airplanes taking off and landing. It's amazing.
Cons: The quality of bedding sets are kinda of old. But considering the price it is fine.
Bay Landing San Francisco Airport Hotel - Burlingame
Rated no. 4
8.5
Excellent 8.5
Based on 1,376 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Food
10.0
Location
8.8
Overall 8.5 Excellent
Based on 1,206 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Food
10.0
Location
8.8
Cleanliness
8.5
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.6
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
8.6
Comfort
7.8
Facilities
7.7
Food
10.0
Location
8.2
Cleanliness
9.0
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Facilities
8.8
Location
8.8
Overall
8.8
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.7

Okay 5.0
Pros: Proximity to airport and shuttle
Cons: Room very noisy, poor lighting
Excellent 10.0
Pros: Loved the room decor and the updated bathroom is beautiful
Cons: Paying for parking
Mediocre 2.0
Pros: Hotel is very close to the airport
Cons: Worst costumer service I have ever experienced. We were charged 44$ extra dollars without being notified about it. When we tried to talk to the receptionist about it, she totally ignored us and treat us really poorly. Will never come back.
Excellent 9.0
Pros: rooms basic but clean and worked well for a single night stay. We requested rooms to be close together and were given adjoining rooms which was a bonus and unexpected. Close to airport.
Cons: Having to pay $30 for parking. Cost of Re-Fuel items. some plane noise as close to airport.
Excellent 10.0
Pros: The beds are so comfy! Easy checkin and the bar stayed open a half hour longer for us and other guest.
Cons: Nope
Excellent 9.0
Pros: Easy access to the City (SF); helpful staff
Cons: Nothing.
Excellent 9.0
Pros: Location, swimming pool, friendly clean up ladies
Cons: The room need a door in front the toilet and bathroom! lack of privacy.
Good 7.0
Pros: Efficient and affordable
Cons: Small room and no door in the sink
Excellent 8.0
Pros: Great location
Good 7.0
Pros: I love Aloft Hotels, they are modern hotels, which I like
Cons: The Aloft near the SF Airport, charges $30 for parking. The Dublin, and Newark Hotels are free parking. I didn¿t like that, and I won¿t be staying at The SF Airport Aloft again, based off of that.
Excellent 8.0
Pros: Clean luxurious sheets; great design of bathrooms. I¿ve stayed in 2 other Aloft facilities. All have been pleasant experiences. Pandemic restrictions understandable.
Cons: Hallways and room so dark as to seem depressing. My room had no ambient light. Packing my luggage before sunrise was difficult. Used my phone light
Excellent 10.0
Pros: Clean, modern rooms with convenient location and shuttle to the airport.
Excellent 10.0
Pros: The set up of the room was nice. Very clean and spacious.
Cons: The fact that you have to pay for parking when your paying to stay there is ridiculous. There is no microwave in the room.
Excellent 10.0
Pros: The hotel was amazing, the hotel staff were great
Cons: I didn¿t like I had to pay for parking my car 30 dollars is lot for one night stay
Excellent 8.0
Pros: Style, comfortable bed, lots of USB ports for charging devices, very quiet; no airport noise, free WiFi
Cons: No microwave oven in room, no rack for suitcase, limited food selections.
Excellent 10.0
Pros: Great hotel. I love it.
Excellent 8.0
Excellent 10.0
Pros: Bed comfy, lobby was LIT AF, room was spacious even though I only had a standard king room
Cons: Healthier options for breakfast, view from my room we just a bunch of unmaintained land with 6feet y’all weeds
Okay 5.0
Pros: I liked the location best
Cons: The hotel room was not in good condition, the staff were not very pleasant or welcoming and the room smelled like cigarettes.
Excellent 8.5
Cons: Pet fee and parking are expensive. $75 & $30 respectively
Mediocre 2.0
Cons: I never even got to check in because my flight was excessively delayed and I didn’t make it to room but was still charged even though I told them the situation
Good 7.4
Cons: The walls are very thin. My neighbor was watching television at a normal volume, but I could hear it through the walls.
Good 6.0
Pros: Not impressed. Hotel was pretty run down for how new it was. I expected Westin standards and this is definitely many steps below the brand. Inexpensive quality materials was used for building and it's definitely showing age.
Cons: Stayed the Saturday of Labor Day weekend as a single business traveler. Lots of families with many kids running through halls and yelling. Seems like they ran a discounted rate to fill rooms. I wish I would have been in on the discounted rates.
Good 6.0
Pros: The shower stall and the lobby.
Cons: The bathroom lighting was too dim and I didn't like the layout of the room.
Excellent 8.0
Pros: The staff was friendly and accommodating. We had a noisy refrigerator and they quickly sent a maintenance tech with a replacement and he was very cool.
Cons: There needs more transparency on parking. When I booked the trip, I was not informed whatsoever that parking is an extra $30 per night. For us, that was a very significant add onto the price and we felt trapped into paying it after driving six hours to visit San Francisco and being ready to begin our visit. The staff was accommodating and lowered it to $20 since we didn’t know, but it was still upsetting. The third party parking company was also unimpressive because they’re card reading system didn’t work. I had to just keep printing tickets to enter the lot and telling an attendant my name and room number to leave. Pretty aggravating when you’re used to parking at hotels for free.
Excellent 10.0
Pros: Contemporary design. Convenient location. Friendly and helpful staff.
Cons: Really did not like having to pay $30/day for parking.
Okay 5.0
Pros: Funky design
Cons: Layout.
Excellent 8.0
Pros: Staff was great!
Cons: Noise from Airplanes! SFO is very active airport, planes take off ALL day!
Poor 1.0
Pros: Staff at Ft desk terrible.Got 2nd key myself-no one to bring to room.They could not transfer a call to the bar for food.Desk would not walk over 50 Ft to tell them to pick up the phone.I just gave up!Ate can of Tuna.Noisey windows not doubled,planes &
Cons: Got absolutely no sleep due to take off of planes without double pane windows and paper thin door of people coming and going all night and early am. I had to work to London as Staff with no sleep from Aloft Hotel SFO. Worst hotel experience in many years.
Good 6.0
Pros: Nothing
Cons: Early morning staff was not friendly or welcoming. You have to pay for parking even though your renting a room from them. We got stuck at the exit gate and the young girl there didn't bother to get out of her booth to help us and had a bad attitude.
Okay 5.0
Pros: Proximity to airport
Cons: Parking
Good 7.0
Pros: Spacious
Cons: Location
Good 7.0
Pros: Very nice service
Cons: No restaurant, really noisy guests
Okay 5.1
Cons: Low room rate but upon arrival found the parking fee was $30/day
Okay 5.0
Pros: Not applicable.
Cons: Pretty much everything
Good 6.0
Pros: Clean rooms.
Cons: Cramped. Airplane noise.
Good 7.0
Pros: Hotel was fine
Good 6.8
Pros: close to airport
Cons: too many dogs. Dogs barking all night long
Excellent 10.0
Pros: love how close it is to the airport and its got a Cool Vibe .
Good 6.0
Pros: Clean and near airport.
Cons: No breakfast restaurant.
Okay 5.0
Pros: Close to the airport. Espresso machine.
Cons: Every room smelled like cigarette smoke. Gross. Water pressure in shower not so great.
Okay 4.0
Pros: Not much, Nice indoor pool for my kid. Internet worked good.
Cons: Room has modern design in which takes much open space away (some people may like it but I didn't). Parking lot was always full due to parking lot is paid airport parking. Takes much time to get car parked or brought to you...
Mediocre 2.0
Pros: The vibe is cool, hip. Blackout shades were great.
Cons: $30/night parking!! ...and once I got over that initial outrage, they didn’t have a single available spot, forcing me to park 1/4 mile away. Refrigerator FROZE our beverages & there was no way to adjust it. I could’ve stayed downtown for the
Okay 5.0
Pros: 1. We needed two Queen beds in a room and we got that 2. Proximity to airport
Cons: 1. Had to pay for parking and that was not mentioned anywhere so that was not mentioned anywhere.
Poor 1.0
Cons: Parking is a disaster here. The parking lot is shared with ace parking who does long term airport parking. On long weekends cars are double parked, parked along the fire lanes and blocking emergency exits. Your car will be blocked in if it's a busyweekend
Good 7.4
Pros: Convenient shuttle to the airport. Very new and clean.
Cons: AC in our room seemed to have some broken component in it. During the night, the broken piece would begin to rattle loudly at random times. It kept waking me up.
Mediocre 3.0
Pros: Nothing
Cons: This is an old clarion hotel dressed up to look like a new pig They charge for everything including 26 dollars ro park
Excellent 9.1
Pros: Rooms were very nice and clean.
Cons: Personally, to dark and cold for me in the common areas.
Okay 5.0
Pros: Free shuttle
Cons: Noisy
Poor 1.0
Pros: * crickets * It was close to the event.
Cons: Obnoxiously loud. Designed like a warehouse. Parking was also part of a long term airport parking lot and therefore near impossible to use. This was not a three star hotel. And that's what I paid for.
Okay 5.0
Pros: Convenience
Cons: Did not offer comp breakfast or Ben coffee Everything was s charge.. p
Excellent 10.0
Cons: Clean
Mediocre 3.0
Pros: Nothing.
Cons: The smell. Too close to the airport, you get nice wake up calls from planes taking off. They share parking with the airport, so good luck finding a space and charge you for parking, but don't tell you that until you book your room.
Excellent 9.7
Cons: Super clean, sleek and modern. Looks brand new provides great bath products. Really great complimentary coffee. Breakfast options or free breakfast would be nice
Good 7.7
Pros: Clean lines, modern decor, close to airport
Cons: Need more electrical outlets at bedsides
Poor 1.0
Pros: Nothing
Okay 4.5
Pros: 1. Clean 2. Modern look and feel 3. Big tv 4. Big hand washing area 5. Nice looking shower
Cons: 1. EXPENSIVE parking (no free parking) - $25 a night. With this added parking cost, it brought the cost of the stay up to the price range of a much better class of hotels. (Could have gotten a much better hotel with the added parking fees) 2. No place to sit, eat and watch tv, especially if you are with another person. 3. Right next to the airport, so if you are a light sleeper, or hate noise, this is NOT the hotel for you. This applies to any side of the hotel you are in. Luckily, this doesn't bother me too much, but I'm sure many people would be bothered by this. 4. No amenities! No shampoos or body wash in travel size. Much cheaper hotels AND much more expensive hotels usually have individually packaged toiletries for the convenience of their patrons. It's apparent they did not want to invest in any amenities. The really sub-par wall mounted toiletries do not clean well. 5. Bed is fairly uncomfortable. 6. Bathroom set up is really inefficient. Sliding door to compartmentalize the toilet and the sink area is a really poor, poor, poor, poor, poor choice. Why would someone do that? It doesn't even shut all the way. There is like an inch or more gap. 7. Why is the fridge in the bathroom? - SELF EXPLANATORY COMPLAINT
Good 7.4
Cons: Misleading: parking not included
Okay 5.0
Pros: Hotel Employee was incredible.I had several problems,and she took care of all of them!!!
Excellent 8.0
Pros: Modern design features all around, furniture and decorations. Nice and clean.
Cons: When we made the reservation we asked for 2 rooms with double beds and one of the rooms was king instead of double bed. will seriously consider other options next time.
Mediocre 2.0
Pros: There were bugs running in the basin and mirror all over. I made video on them but forgot to inform the front desk. Also, breakfast item prices were high.
Cons: Presence of bugs.
Good 7.1
Pros: the staff was friendly
Cons: dusty rooms! hadn't been dusted
Good 6.3
Pros: proximity to SFO
Cons: cost
Aloft San Francisco Airport - Millbrae
Rated no. 5
8.5
Excellent 8.5
Based on 1,206 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
8.7
Overall
8.5
Overall 8.5 Excellent
Based on 328 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.6
Location
8.7
Overall
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.2
Comfort
8.9
Location
8.6
Services
8.5
Staff
8.6
Cleanliness
9.0
Comfort
9.2
Facilities
9.3
Location
8.7
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Location
8.7
Services
8.5
Staff
8.6
Cleanliness
8.9
Comfort
8.8
Location
8.4
Services
8.5
Staff
8.8

Excellent 9.0
Pros: Nice stay
Okay 4.0
Pros: The proximity to the airport was good. We stayed because we had an early flight.
Cons: It was obviously an older (mid-century) hotel but frankly, it was creepy. I felt a little unsafe there.
Excellent 9.0
Pros: Comfortable
Cons: Guests had tv loud
Excellent 9.0
Pros: Very comfortable
Cons: Very noisy neighbors
Excellent 9.0
Pros: Very comfortable and the atmosphere
Cons: The first nit the toilet gurgled but was fixed right away
Excellent 8.8
Excellent 10.0
Pros: Cleanliness and location..amenities (fridge, microwave, tablet)
Cons: just a bit small but cozy..
Excellent 10.0
Pros: The location
Cons: The room was small
Good 6.0
Pros: Staff were responsive and answered all questions. Cute boutique hotel.
Cons: This stay was noisy due to renovations. I had to call the front desk and complain. I only complained because the banging and noise occurred from 8am to 6pm, so my entire stay was somewhat restless. Hair from the prior guest was noted throughout the room
Good 7.0
Pros: Easy to get to, clean, very nice people
Cons: On the first floor we heard lots of noise from above.
Excellent 9.0
Pros: Location
Cons: Staff talking outside room in early morning
Excellent 10.0
Pros: Clean
Cons: No
Excellent 9.0
Pros: Clean. Breakfast was great!
Excellent 10.0
Pros: Newly renovated property. Clean and modern. They were still in partial construction and gave us a free suite upgrade away from the noise. Very helpful staff arranged free airport shuttle. Plenty of restaurants within walking distance.
Cons: Nope. Excellent stay.
Good 6.0
Cons: A thorough cleaning would benefit this hotel. The furniture, paint, and plumbing could all use freshening.
Excellent 8.0
Pros: Cleanliness, number of outlets for technical gear, great shower, bed a little too soft and a full breakfast offering.
Cons: No
Okay 5.0
Pros: The desk person was very accommodating
Cons: The shuttle stopped at several places. The room was character-less, and dark.
Excellent 9.0
Pros: very conveniently close to airport with a scuttle service
Good 6.0
Pros: Nicely decorated bathroom.
Cons: My wife had misplaced her key and I was gone. They gave her a hard time and made her wait for approval to get another key. Very unprofessional.
Poor 1.0
Pros: That I had an very short stay there is what I like best about Millwood Inn & Suites.
Cons: Extremely loud with extremely poor acoustics from top room to mine on bottom. Take shower does not drain very well. You are sloshing in water quickly. Carpet had had piece ripped out to concrete and looked very shabby and neglected in upkeep.
Mediocre 3.0
Pros: The room and amenities were wonderful.
Cons: The noise level is terrible. If anyone is even talking in a conversational voice outside of your room, you will hear everything!!!!!! I specifically asked on check-in if noise was an issue and was told no. I was woken up by my neighbors over 5X.
Poor 1.0
Pros: Good breakfast. Clean rooms. Iced lemon water in office.
Cons: hen I arrived at the hotel, they told me my room was not available and I had to move to another hotel- one where I had stayed before and would not want to return to. I refused and asked that they give me the room which I had contracted and paid for.
Good 6.0
Cons: The staff was so cheerful with our visit. The sheet was a clean one, it still had a red stain on, looks like blood stain.
Excellent 9.1
Pros: Very well kept. Airport shuttle available. No stairs.
Cons: Restaurant choices in immediate vicinity are somewhat limited.
Good 7.0
Cons: I called for hotel shuttle. It never came to pick me up. When I cashed back driver said he was at pick up station. He never came. I waited 1 hour and 15 minutes until getting a cab.
Good 6.0
Cons: Room is smaller than expected
Excellent 9.4
Pros: Comfortable beds, very clean. Ideal for a stay by the airport. The Free shuttles are perfect.
Millwood Inn and Suites - Millbrae
Rated no. 6
8.5
Excellent 8.5
Based on 328 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
8.9
Overall
8.5
Overall 8.3 Excellent
Based on 658 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
8.9
Overall
8.5
Cleanliness
9.2
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.5
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
7.5
Overall
7.1
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.7
Cleanliness
8.7
Comfort
8.5
Facilities
8.0
Location
8.6
Services
8.4
Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.9
Overall
8.8
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.6

Excellent 10.0
Pros: Room was comfy, the common area/bar section with a skylight is very bright and peaceful and gym was super clean
Excellent 9.0
Pros: Clean room, good shower and roomy bathroom, great view of the water. The staff was very helpful too.
Cons: Bed mattress was not that comfortable. If you like firm mattresses, it will work for you. I prefer pillow top mattress that is slightly softer, especially in a platform bed. Pillows were great, though. The airport shuttle is good but the driver dropped me off at the wrong terminal. I had to spend about 20 minutes walking to the airport train to make it to the correct terminal. Luckily I had a lot of time but it shouldn't have happened. I think the shuttle had outdated information.
Excellent 8.0
Cons: Wifi in rooms costs extra!
Excellent 9.0
Pros: Besides the location, the staff was excellent and very helpful. The views from the lobby bar were amazing.
Cons: Not at all.
Good 7.0
Pros: The view is great, and it's right beside a shoreline walkway with a great view of SFO runways. The ground floor also has a magnificent common/bar area where you can just sit and watch planes go by. There is also a starbucks on the ground floor which opens daily around 5am, a big plus. The staff was very courteous and helpful. Many great food options on Ubereats too.
Cons: The room I was given was right behind the elevator shaft, and I, being a light sleeper myself, had trouble falling asleep as the elevator mechanism constantly turning on and off throughout the night. Had I known that the sound proofing is as such (the shaft and the room was separated by a single wall), I would've asked for a new room, but it was 2am in the morning and I didn't bother. When you check in, just make sure that you ask the front desk to give you a room as far away from elevators as possible.
Excellent 8.0
Pros: Views of the Bay. Comfortable rooms!
Cons: Price and limited hours for food. No breakfast or lunch served
Excellent 9.0
Pros: The suite was large and comfortable, with 2 big TVs and a snall kitchen
Cons: No Apple TV connection possible, despite help from the Technical Department. One TV the Netflix did nkt want to load
Excellent 10.0
Pros: The front desk and staff was very friendly and kind to work with
Poor 1.0
Pros: Close proximity to airport.
Cons: There were extremely limited amminities. San Francisco and/or the entire northern California area appears to be dessimated due to the pandemic. Other states have figured out how to provide decent dining and event experiences. It's doubtful we'll return.
Excellent 8.0
Pros: Airport shuttle was great and on time
Excellent 10.0
Pros: The staff were extremely accommodating and great. Took care of me and and my wife and our room was awesome with an incredible view.
Cons: Nothing really negative at all.
Mediocre 3.0
Pros: The closeness and ease of access to SFO and bay setting is peaceful
Cons: I have stayed there in the past and it was very dreary this time during COVID. The interior decor and dim room lighting added to the melancholy
Poor 1.0
Pros: Bathroom door was broken . We were not able to close it . It stuck . Maintenance came but didn’t fix it . We have to use bathroom downstairs. It was bad experience and they charge us $180 for one night ?
Poor 1.0
Pros: view and pillows
Cons: no ventilation no windows plus had to pay parking $30 per day extra
Good 7.0
Pros: Nice room. Very quiet!
Cons: Charges $30 a night for parking and $15 for wi-fi - none of which were noted on website. So what I thought was a reasonable deal was $45 more. The parking lot was on 15% full. I will not go back or recommend
Good 6.4
Okay 5.0
Cons: This is not a 4 star hotel whatsoever. Maybe 3 at best
Okay 5.0
Pros: Room and carpet in room was not clean. The hotel need s to renovate the rooms.
Cons: Carpeting in the rooms was old and dirty
Good 6.0
Pros: Loved watching the planes!
Cons: I realize COVID has forced Restaurants and bars to be closed, but the hotel could have offered something!
Excellent 8.0
Pros: Location to airport
Cons: No
Excellent 10.0
Pros: I needed to be close to the airport and this hotel is just that!
Cons: The only thing that I did not like was the airplane noise.. but I wore ear plugs which took care of that problem.
Excellent 10.0
Pros: Fast shuttle pick up and checking in. Also forgot to request a room with a handicapped toilet and was given one.
Cons: Clean, comfortable beds only improvement when getting the 5 am shuttle back to the airport have a small brown bag breakfast. A granola bar, piece of fruit.
Excellent 9.0
Pros: Location to airport/freeways.
Cons: Parking costs $30 day extra. This should be noted before people choose it.
Excellent 10.0
Pros: Awesome customer service and views.
Excellent 8.0
Pros: Close to airport, and along the water
Good 7.0
Pros: Location
Cons: Comforter is too thin , bed not firm enough
Mediocre 3.0
Pros: Loved that it was close to the airport, and the shuttle was fantastic
Cons: Ended up in a room next to the ice machine, facing a trucking company. It was so incredibly loud all night, we did not get any sleep.
Good 6.0
Pros: Location and front desk staff
Cons: Our room looked out at a part of the hotel which was ugly. Also, they did not allow a very late check out
Good 7.7
Cons: The food service was very overpriced for what you get
Poor 1.0
Pros: Outside view on the way out
Cons: Uncomfortable room, dim lighting, bathroom door open gaps no privacy, hair dryer weak cheap, long check in wait, no snack shop staff, parking fees,
Poor 1.0
Cons: Bed horrible in #7008 No hospitality coffee Unpleasant desk person
Poor 1.0
Pros: Location to airport.
Cons: Clerk overembellished. Room was a closet with a pull out couch bed. Huge real estate convention at hotel in entire lobby. Loud, drunk, rude people. Made a complaint to manager. I was told I would get my money back. It's been 4 days and still waiting.
Okay 5.0
Pros: quiet despite proximity to the airport runway. very close, immediately adjacent to the airport runway and bay. open grounds with a nice walking path fronting the bay, excellent for sitting to watch the planes take off and land.
Cons: food options too expensive. visitor parking is quite expensive, $7/hr in 8/2019.
Okay 4.0
Pros: It was close to the airport and easy to find. The room was clean.
Cons: They put us in a room with two double beds, each of which had a different, uncomfortable mattress. The shower's water pressure was non-existent and there was only a standing shower, no tub (I'd expect a 4 star hotel room to have a tub).
Excellent 9.4
Pros: We had free upgrade to a suite which was nice. Longe food was really good.
Okay 4.0
Pros: The clean part
Cons: The beds... way too small... i asked for one king not two fullls... also the bathroom was way too small..
Excellent 8.8
Pros: Nearby self-serve surface parking lot adjacent to the lobby made it easy to access our vehicle - which saved us time and was very convenenient. We were flying out of SFO the next morning. Staff was friendly. Rooms were in good shape and had recently been redone.
Cons: Not much. Prices in the restaurant were a bit high - but the food was very good.
Excellent 10.0
Pros: Shuttle service was prompt and staff was friendly. View was excellent.
Excellent 9.1
Pros: Location is good
Cons: I love hotel and New England Lobster Marcket!!
Excellent 10.0
Pros: Location,comfortable bed.
Cons: Airplane noise,exit gate didn't work
Excellent 9.1
Pros: The linens were the most comfortable of any hotel I have ever visited, and I have stayed at some of the world's most luxurious hotels. The TV has a huge screen and a supremely clear picture. 4K?? The location is very close to the rental car return agencies. Very clean. The only drawback was the check in. I asked for a quiet room with a bathtub. The first room I was assigned had soaking wet carpet from a recent shampoo. Instead of bringing me a key to another room I had to go down to the lobby again and wait for what seemed like an eternity for them to assign me a different room. The person at the front desk (Yolanda?) laughed when I explained the reason i had to change rooms. Then they had a lot of difficulty figuring out which rooms on the quiet side of the hotel had bath tubs. Once I got to the room however I was extremely comfortable and the room was super quiet. A/C could use a slight boost.
Excellent 9.7
Pros: The hotel is easy to access and the quality of the rooms is very high. Not far from the city and really close to the airport Great view of the plane landing and taking off without the sound. very friendly staff
Cons: A bit on the high side for the price depending on the day you stay.
Excellent 9.7
Pros: Room furnishings were very nice and modern. Bed very comfortable. Loved the glass shower doors and bathroom amenities. Staff very friendly. Free airport shuttle very convenient. Overall great experience.
Cons: Tried express check-out via telephone and TV menu but neither worked. Had to checkout at front desk but luckily there was no wait. Would prefer express checkout.
Okay 4.2
Cons: Waterproof mattresses and broken fixtures? Can't believe Marriott puts their name behind this place.
Excellent 8.3
Pros: Great Bed experience. I did not.mind being far from San Francisco since we had rented a car.
Cons: There was a used towel in our room when we checked.
Excellent 9.0
Pros: It was very nice, location felt safe. Staff was friendly. Pillows and blanket were goose down, very comfy.
Cons: $25 parking. You run into expensive parking so much in downtown San Francisco that it would have been nice to have lower or none there. The lounge staff, while friendly, seemed to need more staffing. It took a while to be greeted or get our bill. There was no fan in the bathroom so while showering it got very hot fast. They had to add on a hold for an extra $100 on my debit card, just because it was a debit. It's refundable but it has yet to be removed from my bank statement.
Good 7.6
Cons: They could not accommodate my room and needs since booking.com made multiple mistakes in my order. For my inconvinance nothing special was offered or any type of discounts.
Excellent 10.0
Pros: Love the convenience and ease for travelers. The pool- though small for serious workout, hot tub, and work out room is great.
San Francisco Airport Marriott Waterfront - Burlingame
Rated no. 7
8.3
Excellent 8.3
Based on 658 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Location
8.9
Overall
8.0
Overall 8.2 Excellent
Based on 1,517 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Location
8.9
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Facilities
7.6
Location
8.3
Overall
8.3
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
8.5
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.1
Cleanliness
8.8
Comfort
9.2
Facilities
8.4
Location
9.2
Overall
8.4
Cleanliness
8.6
Comfort
8.8
Facilities
8.3
Location
9.2
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.4
Staff
8.5
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
8.6
Cleanliness
8.7
Comfort
8.8
Facilities
8.3
Location
8.9
Overall
7.7
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.6

Excellent 10.0
Excellent 8.0
Pros: The staff was a very nice very polite and easy to talk to
Cons: Well the beds were very comfortable and unfortunately I got double charged
Okay 5.0
Pros: Proximity to airport
Cons: Restaurant was not available for breakfast
Excellent 10.0
Pros: It was clean and conveniently close to the airport. The bed was very comfortable as well.
Cons: none.
Excellent 9.0
Pros: Clean, friendly and helpful staff.
Excellent 9.0
Pros: The facilities are clean and organized.
Cons: Front desk staff wasn’t proactive for the information I needed. I.e. shuttle service, WiFi.
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: Proximity to airport and great accommodations.
Cons: The person at check in was not helpful. Also the shuttle came and there was no room in it. Made airport arrival later than I like.
Good 6.0
Pros: The best thing I enjoyed about this hotel was the convenience of being close to the airport as well as ample size of the room. (King Suite).
Cons: The bed wasn¿t as comfortable as expected & the Westin A Loft shuttle driver told me to exit at another hotel & told me ¿I could walk¿ to the Westin Hotel. Mind you it was extremely cold & I wasn¿t prepared with adequate clothing. Very Inconsiderate.
Excellent 10.0
Pros: Price, shuttle, cleanliness, friendly staff
Cons: All was perfect
Good 6.0
Pros: The hotel is very outdated. Rooms are not probably not updates since 1980s with dirty wallpaper and pale carpet.
Excellent 10.0
Pros: Staff very friendly and accommodating at check in¿bed very comfortable, shuttle service to and from airport timely . Within walking distance to restaurants..
Excellent 9.0
Pros: CLOSE TO AIRPORT
Cons: NO COMP BREAKFAST
Excellent 10.0
Pros: Excelente ubicacion, muchos resturantes y con estacionamiento
Cons: el servicio de limpieza
Poor 1.0
Pros: Proximity to the Airport
Cons: Indifferent staff. $30 parking is ridiculous.
Excellent 8.0
Pros: Near Ed¿s to airport staff clean
Cons: Difficulty with clarity of shuttle locations are airport and no hotel numbers in shuttle location They were placed by the employee shuttle shelter
Excellent 8.0
Pros: Clean. Professional and friendly staff.
Cons: Limited food options. Had to wait 30 minutes for van from airport to hotel. The following morning the van to the airport was full and had to leave some behind.
Excellent 10.0
Pros: Beds are amazing
Good 6.0
Pros: Convenient location to airport
Cons: The bathroom looked old and not 4 star
Poor 1.0
Pros: Nothing
Cons: Staff, the hotel nickel and dime you to death
Excellent 8.0
Cons: So confusing to arrive at SFO and and find no clear markings as to how to get to the hotel. The airport was deserted at 9pm (due to covid) and I could not easily orient myself. I finally found out the the hotel shuttle only ran every half hour.
Okay 5.0
Pros: Location near the airport.
Cons: The toilet flush is broken even after service was done.
Okay 4.0
Excellent 8.4
Excellent 10.0
Pros: Excellent hotel and airport shuttle!
Excellent 10.0
Pros: Proximity to Airport
Cons: No free WiFi. But I did not know and did not get charged which I am very grateful for.
Good 6.0
Pros: Price
Cons: AC didn’t cool very well Also, shower didn’t work at all. We were given a key to take shower two doors down.
Good 7.0
Pros: The hotell is by the water and walking distance to some restaurants.
Cons: the sofa bed had cookie crumbs, the bed sheets are not as soft
Good 7.0
Pros: Proximity to airport, shuttle service availability and clean bed and room.
Cons: Tub needs to be scrubbed better, No blow dryer, No Iron, No one speaks good English or understands English. They’re like robots. They can’t answer any questions or give any verbal assistance. So, I wasn’t able to get a new balance wor
Okay 5.0
Pros: It’s close to the airport and has great views of the jetway and the Bay
Cons: You can hear the jets taking off all night and morning. The building is old.
Good 7.0
Pros: Location
Cons: Have to ask for coffeemaker. Saw a sign AT CHECKOUT on the outside of the building that offered free bike usage. Beside table seemed a little small.
Mediocre 3.0
Pros: Nice room and clean
Cons: There was a 30.00 a night fee to park your car, which was not shown. No free Wi Fi
Good 7.0
Pros: Location and accessibility from freeway
Cons: Our room location
Mediocre 3.0
Pros: location
Cons: charged $30 to park and charged for wifi.
Good 6.0
Pros: Running trail next to hotel
Cons: 30$ parking fee per night was a big surprise , and unwelcome. It certainly is not a resort to charge such a fee.
Mediocre 3.7
Cons: Moldy shower in a $250-400 nightly? No thanks
Mediocre 2.0
Pros: The workout room was amazing— new equipment, chilled towels, free headphones. The only good thing about the hotel.
Cons: It was old, & the beds were terrible with distinct crevices and lumps. It said parking was available “for a fee” then AFTER I booked the non-refundable, no changes reservations, it then revealed the price, $30/day. Noise from the planes was
Okay 5.0
Pros: Location
Cons: Gym 5 blocks away. Hotel ran down. No way this is 5 stars
Excellent 8.8
Pros: Room was great
Cons: The charge for parking is outrageous.
Good 7.0
Pros: The restaurant/bar manager and staff were very friendly and helpful. The manager suggested places for dinner and took the time to ask us later how we enjoyed our dinner!
Cons: The representative who checked us in was not friendly or helpful. Although the hotel was priced reasonable there were hidden fees, $30.00 to park and $10.00 for 24 hour wifi.
Okay 4.0
Pros: Location Price
Cons: No bath towels in room (discovered AFTER shower) Given the wrong info by desk clerk about airport shuttles, forcing me to get a ride from a very slow driver - who got a $100 ticket because I jumped out of car too soon. Now I must repay him.
Excellent 8.0
Pros: Cleanliness, Size of rooms, Comfortable beds
Cons: Couldn’t find a Concierge staff member or area.
Poor 1.0
Pros: Nothing
Cons: Though I paid in advance, they didn''t have a room for me. It was a sucky experience!
Okay 4.0
Pros: The room was very nice
Cons: I got very little sleep despite the room being nice. The elevators could be heard in my room all night
Mediocre 2.0
Pros: Close to airport
Cons: Petty poor considering star rating
Excellent 8.0
Cons: The fact they charged 30 a day for self parking!
Excellent 8.2
Pros: Westin has s always top of the line.
Cons: The fact that the price for one night was lower than other hotels ($129.00) was great. The fact that I had to pay $30.00 for overnight parking is ridiculous. For that I could have stayed closer to my family.
Mediocre 3.0
Pros: Location
Cons: Room smelled like cigarettes and weed.
Poor 1.0
Pros: The location to the airport.
Cons: The room. The laziness of the staff and the absolute joke for a manager. Before I booked here I couldn’t understand why all the recent reviews of this place have been so low. Now I understand why. Save yourself the hassle and book at the Hyatt.
Mediocre 3.0
Pros: The staff were friendly
Cons: The $30 parking fee each night was unexpected. I was double charged for parking. The bed was terrible, it sank in the middle and was old. The breakfast buffet was not flavorful and was low quality food and it cost $25 each.
Poor 1.0
Cons: Parking pay- couldn't find a spot unfriendly staff
Mediocre 2.0
Pros: Good sized room
Cons: From desk clerk assigned us a room somebody was already occupying
Okay 5.0
Pros: location
Cons: It was a dump... Not a 4 star hotel Bathroom had rust on fixtures, poor fixes throughout the room. Not a usual WESTIN
Okay 5.4
Pros: Last minute pricing made it slightly tolerable
Cons: Staff was low brow and curt. Felt like a holiday inn or worse.
Okay 4.0
Pros: everything great accept
Cons: I put in for a wake up call when I checked in and never got a call. Thankfully, I woke up on my own
Poor 1.0
Pros: I like it because it is WESTIN.
Cons: Room is not clean,did not change the bed sheets,the bath tub drainage is broken,carpet is wet,does not smell like WESTIN. no enough toiletries provided for guests considering it is 4-star hotel.Parking is expensive at $30 per night. Poor customer servic
Okay 5.0
Cons: Front desk staff at check-in: not friendly. This did not meet my expectations for a Westin, yet charged beyond premium prices ($--- rack rate for room, $30 self parking, $15 internet). Room was OK, nothing special. Pool was closed.
Mediocre 2.0
Pros: Location
Cons: Service
Poor 1.0
Pros: Location
Cons: Very dated from the pick up shuttle to the room. The faucet in the shower was old and moldy.
Mediocre 3.0
Pros: Price, location
Cons: Rude, uncaring staff. Shoddy maintenance of rooms (We had 3 rms), entry lights not working, lampshades falling off. Hotel needs major update.
Mediocre 3.0
Pros: Location
Cons: No parking. They charged me $100 for incidentals and I didn't have any incidentals. They Charged me $30 for parking and Iwhen I could not park in their lot. Room was old and dated. Pool wasn't heated. The front desk people were rude.
Okay 4.0
Pros: Most the staff were very nice. Location was good. Rooms clean.
Cons: The housekeeping staff opened our door at 8:30am when checkout was not until 12. We were both in bed and it was a shock to see them open the door. The lady at checkout was nice when I told her & gave us some free muffins & coffee.
Okay 5.0
Pros: Airport shuttle
Cons: Charged for wifi, overpriced restaurant with inattentive service and the incorrect menu in the room, condescending front desk staff.
Poor 1.0
Pros: Location
Cons: Room was not clean!! Bathroom were dirty
Poor 1.0
Cons: No call back from my voicemail.
Excellent 8.2
Pros: Airport Shuttle,
Cons: Our room as next to the elevators and could hear them going up and down. We should have requested a new room but we arrived late and had to leave very early the next day to catch our flight.
Excellent 10.0
Pros: Clean, spacious, and well laid out. Friendly and helpful staff.
Cons: Airport shuttle was a disaster. No shock absorbers. Rough ride.
Poor 1.0
Pros:  
Cons:  
Okay 4.2
Pros: The hotel was clean & pretty well maintained.
Cons: The staff were not helpful or friendly. The pool was freezing. The wifi was $10 and parking was very expensive. I was hoping for a nice quick pleasant overnight stay. It was quick but not so pleasant.
Excellent 10.0
Pros: Nicest hotel staff I've encountered in a very long time. They were incredibly accommodating to myself, my husband, and my 2 year old daughter. We had an overnight stay for a connecting flight and the hotel is extremely close to the airport with a very quick and frequent airport shuttle bus. We happened to be stuck there with a delayed flight on my daughters 2 year birthday and when the staff found out they gave us an extended check out and treated the birthday girl to pasta and a birthday brownie. It was a really pleasant surprise for a tired and traveling family. Thank you Westin!!!
Excellent 10.0
Pros: Through Expedia I got a great deal to stay at the Westin for 3 nights and it was great! I stayed over the Thanksgiving weekend and even though it was a holiday the staff was extremely friendly, helpful and accommodating. Nice shower, awesome beds and it's close to the bay so you can just walk outside for a beautiful veiw and walk. Also has a free shuttle and is a short walk to the BART station!
Excellent 10.0
Pros: Hotel provided shuttles every 15 minutes to the airport. They dropped you off at your gate. Very nice.
Good 7.1
Pros: We liked the overall vibe and style.
Cons: We didn't like the inconsistent customer service and the room vibrated from the restaurant's exhaust fan. (We moved to another room.)
Good 6.5
Pros: The staff was very helpful and the conference rooms and facilities were very nice and what you would expect from the Westin. Room was clean. Good location
Cons: First thing I was thoroughly disappointed in was the pillows. After traveling I was tired so I immediately fluffed up the pillows to lay down for a short nap. But the pillow cases sounded and felt like paper!!! And 3'outnofnthen4 pillows were so lumpy and flat, not one firm pillow and that combined with uncomfortable pillow cases I woke up with a neck ache. Bed was uncomfortable . And the sound level in our room was so LOUD that we were woken several times by people walking by talking and each room to either left or right we heardbeverybtime the toilet flushed and every conversation or slammed door. Very disappointed in my stay this time. Better soundproofing the rooms..it felt like paper thin walls!
Good 6.2
Cons: Parking is $25 Come on. Also, Westin withheld $100. from my card for "incidentals" wi/o notification. The cheesy glasses in the room were carefully encased in cheap plastic wrap with the prepared label "SPG Members" affixed to the bottom of each glass, alerting the non-SPG Members that they would be charged for unwrapping the household plastic wrap from the glass if they dared to venture to drink from actual glass rather than from the plastic UNlabeled "glass" next to the special SPG one. The tub drained poorly. This hotel is full of itself and not much else in terms of service and ambiance.
Mediocre 3.7
Pros: The location is the only good thing about this hotel
Cons: Customer service was horrible after a long flight
Good 6.0
Pros: nice clean hotel, friendly staff
Cons: overpriced daily parking, overpriced internet
Good 6.8
Pros: The bed was comfortable.
Cons: I could hear everything in the surrounding rooms. I was woken up by my neighbors alarm clock. When someone would flush a toilet or turn on the water, it sounded like it was in my room. Would not recommend this Hotel to anyone looking to get some sleep.
The Westin San Francisco Airport - Millbrae
Rated no. 8
8.2
Excellent 8.2
Based on 1,517 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
8.6
Overall 8.2 Excellent
Based on 1,323 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
8.6
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.5
Location
8.3
Services
8.1
Staff
8.2
Cleanliness
8.6
Comfort
8.3
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.1
Overall
8.5
Cleanliness
8.3
Comfort
8.1
Location
8.1
Services
7.6
Staff
8.0

Excellent 10.0
Pros: Nice that there was coffee and muffins since most places do nothing due to COVID . Hotel was great, it was clean, beds were comfortable. AC was great. I definitely enjoyed my stay .
Excellent 9.0
Pros: Location was great, room was clean, stuff is nice. Exceeded my expectations.
Cons: Breakfast was plain, they only had few muffins and deserts.
Mediocre 3.0
Pros: Clean room
Cons: The room was next to the lobby, so, many noises of everything around. Doors opening and closing permanently , ice machine working continuously, it’s not the hotel to rest after a 8 hour flight.
Excellent 10.0
Pros: Clean & comfortable. Lots of light & nice design or layout.
Cons: Parking too tight & need more light at night in the parking.
Excellent 8.0
Pros: Organized, clean. Bed was good comfy. Some items are old & outdated but overall not bad to stay.
Cons: Parking at night was not comfortable cause of not enough light & some people walking & standing by the parking was shady. Elevator outdated. Makes noise.
Okay 5.0
Cons: Fireworks going off outside my window all night.
Okay 5.0
Pros: How close it was to the airport.
Cons: I woke up to a spider on the wall not too far from my bed.
Excellent 10.0
Pros: Direct T.V large TV Screen Cleaning maids do knock on your door 2 hours before the 11AM check out time.
Excellent 9.0
Pros: quality room at bargain prices.
Excellent 10.0
Pros: Our room was lovely: beautiful arch-shaped wooden window treatment; freshly painted; comfortable beds with light, white bedding. Oversized pictures of San Francisco; very large TV; fast, free internet; microwave, coffee-maker & refrigerator. Free parking!
Excellent 10.0
Pros: Customer support and check in ... process
Poor 1.0
Pros: Nothing, smells horrible.
Excellent 8.0
Pros: Convenient location, great special deal price/cost
Cons: Noise level was a bit in the high side. I could hear occupants in the room next door and above my room.
Excellent 10.0
Pros: Very clean, updated, good location and rates for San Fran area. We originally booked it for 1 night and ended up staying 3 nights total. Just couldn't beat the stay for the value.
Cons: No
Good 6.0
Pros: Cleaning and free parking
Cons: the bathroom is occupied the half size of room. The wired interior design
Excellent 10.0
Pros: I liked that hotel was clean and the style was modern not dated.
Cons: The nearest entrance
Excellent 10.0
Pros: Clean, comfortable, fridge, microwave, shuttle to airport, quiet, they let me stay extra time to wait for noon shuttle. Priced right for its level. Edible breakfast buffet for a vegan.
Cons: No negatives.
Excellent 10.0
Pros: Clean and new andsafe parking
Cons: I did not care for the woman at the desk and her lack of patience.
Excellent 9.2
Poor 1.0
Pros: Close to airport
Cons: Too noisy... road road... thin windshield and heard every car that went by
Excellent 10.0
Pros: Very clean room. Excellent and friendly staff.
Cons: Not as near to the BART station as we expected.
Mediocre 3.0
Pros: Location near the airport only!
Cons: Nothing
Excellent 10.0
Pros: The shuttle bus is so convenient, love it!
Good 7.0
Pros: It's location to the airport
Mediocre 2.0
Pros: Roon decor has been updated
Cons: Manager and staff NOT customer focused. Dismissive, uninterested, short of rude, intentionally misleading and only concerned with lip service. There are half dozen other hotels in class near airport that have far superior staff.
Good 6.0
Pros: price
Cons: electricity going off for hours thank got we were not in the elevator
Excellent 10.0
Pros: Very clean with every amenitie for either a business or liesure traveler .
Good 7.7
Pros: No frills, but good clean basic room. Appreciated fridge and microwave and wifi. Staff was very helpful. Free Continental Breakfast had lots of options, including yogurt and hard-boiled eggs for protein.
Good 7.0
Pros: Close to airport.
Cons: Too close to the breakfast room/front desk. Door didn't seal shut so it was noisy. Shuttle took over 30 mins from when we first called. It was 11pm, but hotel said it would take 20-25 minutes. Other hotels had 2 shuttles go by before ours came.
Excellent 9.7
Pros: Clean, friendly, good space, refrigerator, microwave, iron, coffee in room.
Excellent 8.0
Pros: Good parking
Cons: no extra pillows
Good 7.4
Pros: As expected. Clean comfortable bed, tv with lots of channels, easy free shuttle to the airport is great to have.
Excellent 8.0
Pros: Good value for the $$$ if you need to fly in & out of SFO
Cons: Airport shuttle stops at 4 hotels. "Breakfast" was basically a snack.
Good 6.0
Cons: Almost missed flight because alarm clock didn't work. I tested it before I left to make sure it wasn't an error on my part. Backup alarm on phone also didn't go off because the lamp I plugged it into was not plugged in at the outlet and the battery drain
Good 6.0
Pros: Location and free parking
Cons: Bed wasn't comfortable. Sagged on the side nearest the door.
Excellent 8.2
Pros: Fast check in, very friendly staff, clean room, quiet, ample parking.
Cons: Beds weren't very comfortable, they sagged in the middle. Bathroom needed some minor maintenance, rusty door hinges, cracked tiles, and the bottom of the tub was stained.
Excellent 9.7
Pros: Clean and quiet with friendly staff. Easy enough to get into San Francisco, and very close to the airport. One of the best Super 8's that I've stayed at.
Super 8 by Wyndham San Bruno /SF Intl Arpt West - San Bruno
Rated no. 9
8.2
Excellent 8.2
Based on 1,323 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.4
Overall
8.0
Overall 8.1 Excellent
Based on 3,897 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.5
Services
8.0
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
8.8
Overall
8.8
Cleanliness
8.5
Comfort
8.4
Location
8.4
Overall
8.0
Services
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
8.4
Comfort
8.3
Facilities
7.8
Location
8.4
Overall
7.7
Cleanliness
8.3
Comfort
8.1
Location
8.3
Services
7.8
Staff
8.2

Excellent 8.0
Pros: It’s very close to the airport, though the shuttle is not available, the front desk can call a taxi for you, which costs about 20 dollars. The room is clean and quite for the most of the time. Hot water is ready with good water pressure, standard amenities. The front desk is welcoming, good service for this price range.
Cons: It nears a rail way, you can hear the train running by. The air conditioning is a bit noisy
Excellent 10.0
Pros: Very good thanks
Cons: Very good
Excellent 8.0
Pros: Great location with many food options and close to freeway. The rooms were clean and had a little fridge which was helpful, standard hotel amenities. They do have shutters instead of curtains which might bother some who like it super dark but for us, it felt like home. Staff was great and very nice . They also had a grab and go back for breakfast which was a fruit, water, oatmeal and a pastry.
Cons: The only thing which wasn’t a deal breaker, was the cable. It looked like standard antenna tv
Mediocre 3.0
Cons: Very dirty. Ghetto. Smelled awful p
Poor 1.0
Cons: It smelt terrible, dirty, ran down, and dim. You can smell the musk and mold with hair in the shower.
Excellent 8.4
Poor 1.0
Pros: Parking Proximity to the airport
Cons: There were multiple roaches and spiders A hotel staff member was caught peeping through my window
Excellent 10.0
Pros: close to airport, quiet, good location
Cons: The morning clerk was less than friendly (morning of Friday, 23 July). Acted like I was bothering her when I was checking out. Nighttime clerks have been great.
Poor 1.0
Pros: Nothing
Cons: Everything, was a really decepcionate experience
Good 6.0
Pros: We could sleep our family of 5 in one room. It had a kitchenette and two TVs. The space was good except for the bathroom.
Cons: The bathroom was tiny for a room that sleeps 6. The bathroom is outdated with tile from the 70s. There were only 4 towel sets even though I registered for a family of 5. The TVs had awful lines running through them¿ terrible quality for watching anything
Mediocre 2.0
Pros: Location was OK with McDonald's, Trader Joe's within walking distance
Cons: Room old like a cheap motel. Room close to noisy generator. Bathroom was tiny, shower stall was tiny. Pool was closed, cafe was closed, "breakfast" was pitiful, like a prison snack. Staff indifferent.
Excellent 10.0
Pros: It is a good area for where I am visting. it is clean, and comfortable. I just need the basics, and it more than delivered.
Cons: Was disappointed that breakfast was grab-n-go, and that the bar portion of the hotel was closed the entire time I was there. It is not really a fault of the hotel, but rather the events going on in the state at this time.
Good 7.0
Pros: Close to the airport. Good staff.
Cons: Nope!
Excellent 10.0
Pros: Very nice, safe property. Wonderful staff.
Good 6.0
Pros: Cheap
Cons: Thin walls! I could hear everything from both sides. It's older and needs a major facelift.
Excellent 10.0
Good 7.0
Pros: I liked that the hotel was easy to find, easy to check in. Although there was a line at night to check in.
Cons: I didnt like that there was a line to check in, and room key didnt work 2nd night. Also there was no microwave. Another set of towels would have been nice as well.
Excellent 8.0
Pros: Room was nice everything I needed coffee maker small fridge although really only cold enough for drinks. Quiet ,great and friendly staff.
Cons: The mattress@ needed to be turned or replaced. Felt uncomfortable. I told the nice lady at the desk and she told me she would report this to who ever takes care of this issue
Good 7.6
Excellent 8.0
Excellent 9.0
Pros: Cleanness
Cons: No coffee
Excellent 10.0
Excellent 10.0
Pros: Everything
Cons: No
Excellent 8.0
Pros: I like the fact that I was able to get a room in such a short notice and the lady that was at the front was really nice.
Cons: I stayed for 2 days and 2 nights and When I left the room I put the sign in my room to clean it or at least add more shampoo and conditioner so I could take a shower more then just once and they did not go in my room to clean it or to added anything.
Good 7.0
Pros: The only place we stayed that offered breakfast still during covid.
Cons: No
Excellent 10.0
Pros: It is such a cute hotel!! And their little breakfast to go bags are adorable since breakfast was closed due to covid.
Cons: Nope, it was great.
Excellent 10.0
Pros: The staff  was absolutely incredible. The room was beautiful and it was perfect.
Excellent 10.0
Excellent 10.0
Pros: Easy access to get to
Cons: Outdated tile in bathroom, but nothing major
Excellent 8.0
Good 6.0
Pros: 10 mins from the airport Easy to find food.
Good 7.0
Pros: Location
Mediocre 3.0
Pros: The location of the hotel was perfect for where I wanted to be
Cons: Toilet didn’t flush. No tv remote in the room. Room key stopped working in the middle of the day. Rude team member in the lobby.
Okay 5.0
Pros: Front Desk Attendant was great. Room had everything needed for a short overnight stay.
Cons: It was a little sketchy - didn't like the THIN WALLS and druggies hanging out in the parking area and the occupants in the surrounding rooms. Room was very small, shower drain did not work well so we had to wait about an hour between showers.
Good 6.0
Pros: Speedy check in
Cons: Room exposed to parking and noise. Could hear people talking outside and a temperamental man was yelling obscenities. Scary!
Good 7.0
Pros: It's location near the airport.
Cons: Shuttle bus was not running.
Good 6.0
Pros: Room was clean. Front desk friendly.
Cons: I didn’t like that the water ran slow in the sink, yet the shower drained slow so as you showered it filled up fast because didn’t drain well. I didn’t like no microwave, & no shuttle.
Mediocre 3.0
Pros: Very outdated and smelt bad and was dirty
Okay 5.0
Pros: Breakfast ok close to Airport
Cons: Showing it’s age a Big complex to take care of I believe the owners are attempting to maintain the rooms. A lot of work to update to 2019 hotel standards.
Okay 5.0
Cons: The price change
Okay 4.0
Pros: The location was near the airport.
Cons: This is not a 3 star hotel. The carpet was worn and torn and the room was more like a 1.5-2 star rating. Lights flickered all night and the bathroom was very small. Only a stand up small shower, no tub.
Mediocre 3.0
Pros: Good location next to SFO. Price was reasonable considering the area.
Cons: Fairly run down hotel and rooms. Not very clean if you are used to staying in places like Marriott typically.
Okay 4.0
Pros: Price was right.
Cons: The quality of the room was low. It was old.
Okay 4.0
Cons: Had a room by the dumpster that smelled like garbage outside. Shower water temp constantly getting cold.
Poor 1.0
Pros: Not much
Cons: Got to the hotel and we realized there was a tiny room (knowhere near 3.5 stars like advertised) and they had 1 queen bed but we needed 2. The staff was short and not helpful at all. We couldn't even use the room and booked another place. Lesson learned!
Mediocre 3.0
Pros: Fairly convenient to airport. Free breakfast.
Cons: Very noisy given most rooms close proximity to railroad tracks. Room was small and very basic.
Okay 5.0
Pros: The hotel was very close to the airport and there was a free shuttle that brought us from and back to the airport.
Poor 1.0
Pros: Got stuck in the elevator. Had to call fire department. The maintenance man came to try and open the door. He did not even ask if people trapped in the elevator were ok. Nothing. No follow up from the hotel staff. Horrible customer care.
Okay 5.0
Pros: Staff were really nice
Cons: The room that staff said it’s clean and ready wasn’t ready at all. I had to do backin and force between room and front desk with lots luggages
Okay 5.0
Pros: Very friendly staff
Cons: Very old ('60's) property that has not been updated. Walls and floors are thin, you can hear every sound from adjacent rooms and overhead. Ask for a room on the 2nd floor; at least then no one is walking around above you.
Okay 4.0
Pros: Cheap price for area
Cons: It's old needs updating.
Mediocre 2.0
Pros: the price
Cons: The hotel room was filthy. There were stains on the floors, upholstery, and water stains on the ceiling. The location was not as advertised - it is no where close enough to "walk on the bay front path."
Excellent 8.8
Pros: Perfectly calibrated airport hotel experience. The shuttle picks you up at your room at the time you request. Very comfortable for one night and an excellent value. The breakfast was offering was convenient and tasty.
Cons: We were disappointed in how small the pool was. We'd been looking forward to a swim as a break from the long day of travel, but we didn't bother.
Mediocre 2.0
Pros: Nothing. No microwave in room. Drainage was terrible in shower/tub. Walls are paper thin, so you hear everything. Bathroom counters were very small. It's an od hotel that needs to be refurbished.
Mediocre 3.0
Pros: Shuttle service
Mediocre 3.0
Cons: Room smelled of bo
Mediocre 3.0
Pros: Location was good
Cons: Small rooms and old decors.
Excellent 10.0
Pros: Near the airport with the shuttle that brings you to the airport from your room door. The service was perfect and the room was really confortable. It is awslme to be close to the airport so you can sleep longer. Perhaps, the sound of the planes can be disturbing.
Poor 1.0
Pros:  
Cons:  
Good 7.7
Pros: This hotel is in the perfect area to explore the bay area without being too far away from SFO. The staff are very pleasant and the facilities are good. The restaurant at the Hotel "Terrence Café" is surprisingly good value and really good food. If you need to make a quick stop to refuel the rental car, there are a lot of gas stations close by.
Cons: Location, Location, Location. It's close to the airport and the Cal commuter train line, both you will hear but its not enough to keep you up at night
Poor 1.0
Pros: Location was convenient.
Cons: This was by no means a 3 star hotel, it is a 2 star motel, at best. Management was rude, walls were thin, could hear noise from upstairs and rooms beside me all night, bathroom was so tiny I could barely turn around in it.
Good 7.1
Pros: It's convenient to SFO with a free shuttle with many basic restaurants within walking distance. I'd stay here again if I needed an overnight near the airport. It's comepletely adequate with restaurant and bar on site.
Cons: It's an old school two story motel on a fairly large campus. So you might have to carry your bags a block from check in and up a flight of stairs. My room was partially updated yet retained what seems to be the original pink tile In the small shower. Kind of cool if you like that 70's feeling.
Good 6.8
Pros: Close to airport for our needs.
Cons: Only shower, no tub.
Excellent 10.0
Pros: Very good restaurant on site. Transfer to the airport from room door. Had all the features for an overnight stay to catch an early morning plane.
Excellent 8.2
Pros: These are basic but good accommodations. Nothing luxury here, but what were you expecting for the money? Clean room, good size, nice HOT shower with good water pressure. Staff are helpful, but leave you alone if you don't need them. Nice assortment of pastries at the continental breakfast.
Cons: The shuttle to the airport only picks up and drops off every half-hour, so be prepared to wait a bit at the hotel shuttle stand before you see the "Millbrae" shuttle. You can definitely hear loud jet sounds from SFO, but again, you know to expect this because you're near the airport.
Excellent 8.8
Pros: El Rancho Inn never fails to be completely courteous and best value. I have used the shuttle service at times and left my car while I travelled. Very convenient and timely airport pickups. Rooms are comfortable and the beds are very comfortable.
Excellent 10.0
Pros: Staff were super friendly and very helpful. Very close to the airport with a free shuttle service.
Excellent 10.0
Pros: Loved the accessibility to the city! Clean comfortable and convenient. Everything you could need for a quick trip
Excellent 10.0
Pros: Staff was helpful, professional and on time. Room was clean. Pick up was as scheduled and on time as well.
Good 6.2
Pros: The staff was friendly and polite. The room was clean and the mattress and pillows were comfortable.
Cons: This hotel (although more of a motel style layout - outdoor to room style) is nothing to write home about. The parking in the rear is placed next to a few huge dumpsters which made it almost impossible to park in close proximity to my room (which happened to be on the back side of the building). Do you like breakfast? Better plan on carb loading if you want to walk to the breakfast area (located by the office) from one of the buildings located in the rear. Either that or bring a can opener to get your car out of it's dumpster spot. I don't know about you but if I'm getting in the car in the morning it's to leave the hotel, not to get breakfast.
Excellent 10.0
Pros: clean room, pleasant staff, easy shuttle to airport. nice touch to include a multi-use plug at the desk
Cons: motel: doors open to outside, not inside hallway. i probably would have appreciated that more in the summer. no accessible plug at the bed, so i had to plug my phone in across the room.
Okay 5.1
Pros: Clean room, nicely decorated, free breakfast opens early, very convenient to SFO, airport shuttle prompt and efficient!
Cons: This hotel is by train tracks. It also has zero sound proofing between rooms. Given there are a lot of people landing from flights and catching flights (late at night and early in the morning), it was extremely noisy. The people above me sounded like elephants. Every room opens onto a busy parking lot. I asked for a quiet room and the agent put me under elephants and right next to a well traveled staircase!
Good 6.5
Pros: Room was clean and pretty quiet for being so close to the airport. Staff was very friendly. Would stay again when in town
Good 6.0
Pros: All was excellent
Excellent 10.0
Pros: Nice room with comfortable beds. Resturant was good value for the money.
Cons: Nothing really. The only thing missing that would make this an outstanding property would be the addition of some decortive landscaping. The outside appearance was very bland despite the paint being in good condition.
SFO Airport Hotel, El Rancho Inn Signature Collection - Millbrae
Rated no. 10
8.1
Excellent 8.1
Based on 3,897 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.5
Location
8.7
Overall 8.1 Excellent
Based on 375 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.5
Location
8.7
Cleanliness
5.0
Comfort
6.0
Facilities
5.0
Location
2.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.7
Cleanliness
9.6
Comfort
9.5
Facilities
8.4
Food
8.5
Location
8.7
Cleanliness
8.9
Comfort
8.7
Location
8.9
Overall
10.0
Services
8.4
Cleanliness
8.6
Comfort
9.1
Location
8.6
Services
8.6
Staff
8.1
Cleanliness
8.8
Comfort
8.6
Facilities
9.6
Location
8.7
Overall
9.5
Cleanliness
8.4
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.4

Excellent 9.6
Excellent 8.0
Cons: Small room space
Excellent 10.0
Pros: Cleanliness
Cons: None
Poor 1.0
Pros: Everything about the facility was fine.
Cons: On July 10th, 630PM I was greeted by a staff member, who would not tell me her name, and had no badge. She was wearing a large Bracess on her teeth, and looked Somoan or Tongan, some type of Islander. She told me right away my room had been cancelled. The room was gifted to me by my best friend Mark S..520 256 1178. CALL HIM TO VERIFY THIS! She said after he booked the room, he had called back and cancelled. Mark works for Channel 7 and is very busy, but rents alot from HILTON, aquiring alot of points. I managed to get thru to him with text, he confirmed he did not cancel my room. I told her I got proof from him he did not cancel it. She would not look at my phone to read his reply, she would not call a manager, she kept telling me theres nothing she could do. She made me pay for the room I allready had confirmation on. She would not even check my confirmation number, she went on and on how Mark cancelled the room and Ill have to pay. She was incredibly rude and uncooperative. She would not even try to help me or resolve my issue. The room was a gift to me, I needed it to get rest after a foot operation, i could barely walk. I also have been there 50 times before, she acted like I was a bum off the streets. No compassion, or caring. I was very mad, as was my friend Mark who booked the room.
Excellent 9.0
Pros: Quiet and privacy.
Cons: No Pool?
Excellent 10.0
Pros: Comfortable beds and Hilton points
Cons: Bathroom corners were dirty, dust filled
Excellent 9.0
Pros: It was great to stay close to San Francisco but have the amenities provided (free parking and free breakfast) for our extended trip to SF.
Cons: I would stay again...it is a little far from the city center but the freeways get you there in roughly 30 minutes by car.
Poor 1.0
Pros: Nothing to like
Cons: Am 6.4 so I was walking I hat my head with the Lightning so the Brock because it’s really thin glass and the set it up really low After what happened to me instead of asking me if am ok the ask for my room number And now the called me saying the will charge me $200 for it The lady that called me said it’s not there Fault because am to tall This is crazy
Poor 1.0
Pros: Honestly nothing the bed was hard pillows where really bad. I told front desk but nothing was done to reimburse the awful night. But there is one good thing the breakfast. Was awesome.
Cons: Everything was bad the bed the pillows where just plain uncomfortable, it did not feel like a hotel. Very noisy first floor and was woken up 3 times.
Excellent 9.0
Pros: Close to airport and quiet.
Cons: No shuttle service to the airport.
Excellent 9.0
Pros: Convenient location to the airport, nice staff, big room, comfortable bed and the shuttle service wS up and running. Breakfast was just OK as expected.. coffee and waffles were good.
Cons: It did the job of a good night's rest before our flight.
Excellent 10.0
Pros: Close to almost everything. Lobby is clean.
Cons: The bathroom does not have vent.
Excellent 9.0
Pros: Up to date with decor, and clean--nice room for two people
Cons: Not really
Excellent 9.0
Pros: Spacious Room. A little dated but we kind of liked that reference back to some other period.
Excellent 9.0
Pros: breakfast
Excellent 10.0
Pros: Everything and Everyone. From the minute I checked in Hotel employee was outstanding! Friendly and very efficient! The room was clean, quiet and comfortable! The next morning the breakfast was just what I needed, and the staff was again friendly and ef
Poor 1.0
Pros: No ground transport
Cons: No transport
Good 6.0
Pros: Price
Cons: No van service to and from airport.
Excellent 10.0
Pros: Location was awesome. Cleanliness was apparent. Staff were very friendly.
Cons: No
Mediocre 3.0
Pros: Location to SFO
Cons: This is the dirtiest Hampton Inn I have ever stayed in.
Poor 1.0
Cons: Found and killed a cockroach on restroom door. Gave it to front desk staff. Management ditreated me as if I was not being honest with them as well as falsely claiming to have offered us a different room. No refund given. Won't be back!
Excellent 10.0
Okay 5.0
Pros: No breakfast as advertised
Cons: No breakfast as advertised
Excellent 8.0
Pros: The room itself and staff was perfect and fit my needs.
Cons: There was no shuttle service from the airport to the hotel. The hotel was very noisy with people coming and going throughout the night.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: Location, breakfast ratings, style, quiet, price
Cons: At checkin told no bkft re COVID. Nothing on website said this. No price adj for it-they said “bkft is complimentary”. Their solution: 2 apples, orange juice, muffin. No protein. 2nd day they were out. 3rd day let someone else have ours. 1 Des
Good 7.0
Pros: The staff is very nice and free breakfast
Okay 4.0
Pros: The location is very close to the airport.
Cons: The sink and the tub would not hold water, which is a bit annoying. Did not receive the morning wake up call I requested, almost missed my flight.
Good 7.0
Pros: Best breakfast of a Hampton Inn that I've seen. Pressed juices and hard boiled eggs in shell were nice.
Excellent 9.5
Mediocre 3.4
Pros: The staff was great
Cons: The A/C unit in my room didn't work for two out three days that I spent there, but we were moved to a different room on the second day!
Good 7.0
Pros: I liked how clean the rooms were and that the hotel was close to the airport.
Cons: I didn't like arriving at the hotel at 12pm, exhausted from a long day and having to wait 30 min while your staff helped a customer buy 6 microwave meals with a $200 bill. We would've appreciated being checked in after waiting so long holding our bags.
Good 7.0
Pros: Reasonably convenient to downtown SF without breaking the bank. Close to SFO airport and lots of nearby restaurants.
Cons: Very impersonal; generic/cookie cutter. Breakfast at chain hotels is uninspired. This one is no different; waffles, cereal, breads, juice, coffee, some fruit. Fresh fruit ran out, easily, an hour early and was not restocked.
Good 7.7
Cons: Would have liked better selections at snack shop......fresh sandwiches, for instance
Okay 4.0
Pros: Close to airport.
Cons: No hot water for showers. Room beat up and worn looking. Breakfast dismal.
Excellent 10.0
Pros: Easy access to the airport, and some restaurants.
Cons: Would be nice if it had a swimming pool like most of the hampton hotels.
Okay 5.0
Cons: Ongoing renovation and construction dust in parking lot. Elevator did not work after day 1, 2nd and 3rd final day without elevator. Disappointing stay overall in addition to possible bed bug bites on my infant while sleeping in their provided crib.
Good 7.0
Pros: good breakfast included in room price, shuttle to and from airport
Cons: on-going construction inside hotel, also lots of street/road construction around hotel area
Okay 4.0
Pros: Hotel is reasonable for cost but in the midst of construction. Not only is construction going on inside but there is lots of road/street construction making it very difficult to get to & from hotel. Wait for shuttle from airport to hotel was lengthy.
Cons: Construction issues, not in a desirable location.
Excellent 10.0
Pros: Quiet, clean and up to date room. Everything I needed. Staff was welcoming and friendly. I had a great nights sleep on a very comfortable bed! I was able to check in and request a priority of a quiet room, and that's what I got. Happy customer.
Excellent 9.4
Pros: Very comfortable - staff was nice and friendly. Breakfast wasn't extravagant, but it was good. Overall a very good experience.
Okay 4.3
Pros: Rooms were clean
Cons: I didn't like the fact that we were dropped off at the wrong location. After being tired from a long flight and the fact that we were on a time frame pissed me off even More. No where at the airport does it say to take the white or black shuttle. Just the hotel name. We even asked someone that worked at the airport and they guided us in the wrong direction. Wasn't the best way to start off our vacation.... The person at the front desk said the only way we could get to the correct Hapton inn was to wait 40 min for the next shuttle to take us back to the airport and get the "white" shuttle. How was I supposed to know what color shuttle to take? No where on any signs nor paper work did it say black or white shuttle. I was not. Going to waist my vacation going bAck and fourth to the Airport. I called the correct city old where the correct HAmpton's inn was And the lady could do nothing for me. And would not accommodate a taxi for the inconvenience we had to go through. I asked to speak to the manager in duty. Guess what? No manager or supervisor on duty either... What kind if business has no one supervising its employees? My husband was so frustrAted and just wanted to get to the right location, we ended up calling a cap and and to pay for a mistake that wasn't ours. Our cab driver even mentioned that we were the second family that day that he had to pick up and drop off at the right location. He said it happens all the time. With a all if the being said. My first time ever of going to San Francisco will probably be my last because that righ there ruined our vacation. Christina
Excellent 8.0
Pros: Very convenient to the airport - and quiet,
Hampton Inn & Suites San Francisco-Burlingame-Airport South - Burlingame
Rated no. 11
8.1
Excellent 8.1
Based on 375 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.7
Overall
7.0
Overall 8.1 Excellent
Based on 351 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.7
Overall
7.0
Cleanliness
8.2
Comfort
8.3
Location
8.7
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.5
Services
8.2
Staff
8.6
Cleanliness
8.6
Comfort
8.5
Facilities
7.3
Location
8.7
Overall
5.3
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.7

Excellent 10.0
Pros: Location by Millbrae Caltrain/BART, on ECR bus line, close to restaurants and shops.
Cons: Slightly slow water pressure but still working ok.
Excellent 10.0
Pros: The staff is friendly and helpful. The gym is quite small and a bit small. Wish could provide bottle water or a boiling kettle. All of all, it's good.
Cons: Everything is good.
Poor 1.0
Pros: I chose the hotel because it promised airport shuttle. No shuttle was provided, requiring additional $50 for 2 taxi rides. Both TV and internet did not work throughout our stay, & staff was unsuccessful in fixing it for us.
Cons: No airport shuttle, as promised. No TV or cable. No internet.
Excellent 9.0
Pros: I get to work remotely before my trip, so this place provides a good WiFi connection and a desk for me to get work done.
Excellent 9.0
Pros: Clean and healthy food. Nice service during the pandemic.
Excellent 10.0
Pros: Clean. Comfortable.
Okay 5.0
Pros: There was no airport shuttle as advertised
Mediocre 2.0
Pros: Not much to like. The room was okay, I guess.
Cons: Breakfast was terrible. Website was not up to date with operation changes to reflect covid restrictions. General appearance was sub-par. And there was an additional charge to my card that was not received or requested.
Okay 4.0
Pros: Fairfield inn advertise shuttle to the airport that was my main objective for staying at this motel when I arrived I was informed that they had discontinued the shuttle two months before that yet they¿re advertisement still said shuttle available I asked
Cons: I asked for a receipt and received a copy for and $5.99 what I was charged on my credit card I have no idea The breakfast Was very limited in items and quality was poor
Excellent 10.0
Pros: Staff was very helpful and prompt in fulfilling our requests. For breakfast, we were given a list of food items to make choices.They boxed up our requested breakfast items individually as we entered the common dining area while keeping socially distanced.
Cons: Still no shuttle (understandable)
Excellent 10.0
Pros: They arranged the taxi for us!
Excellent 10.0
Pros: The person at the counter.
Cons: They did not have a shuttle but that is because of Covid.
Poor 1.0
Cons: I did not stay at the hotel after they told us there was no shuttle service in spite of its mention on the list of amenities the hotel promised to offer.
Excellent 10.0
Pros: Friendly, professional, quiet, clean, fresh and comfortable.
Excellent 10.0
Pros: CLEAN ROOM...very nice friendly staff...breakfast was very good
Cons: The TV control was not lighted---so very hard to see in middle of night--without a night table light on.
Excellent 10.0
Pros: Free shuttle service Helpful and friendliness of staff Breakfast Bed was comfy and room was big
Cons: Nope
Excellent 8.0
Pros: Location
Cons: Room had a musty smell carpets need to definitely be replaced! Bed and furniture wore out too old motel 6 has better beds and furniture and less expensive.
Excellent 9.0
Pros: Great value, good breakfast
Excellent 8.0
Pros: Love the Park and Fly option! Left the car there for 13 days while we were in Mexico. Stayed an extra night on return using Starwood Points. Great deal!
Cons: Had to wait 30 minutes at airport for shuttle to hotel.
Okay 5.1
Pros: Normal Fairfield Inn. Ok but nothing special
Cons: My door didn’t work. I told the front desk person it was the batteries. She said no and made more keys. Eventually the maintenance person said yes it was the batteries but they couldn’t fix until morning. I gave up on having working keys and never went out. I have 1000+ nights in Marriott. This never happened anywhere else and the front desk person treated me like I was feeble brained.
Okay 4.0
Pros: Nothing!
Cons: Handicapped room Very old and out of date. Unkepted Noisy air conditioning Old carpet and furniture.
Excellent 8.0
Pros: clean, comfortable, and convenient
Good 7.0
Pros: The room was large and comfortable.
Cons: Sent a complaint through their texting service and it was never addressed.
Poor 1.0
Pros: I did not like this hotel and they are not at all cooperative. They asked me to wait inspite of my reservation was paid in full.
Cons: I did not like this hotel and they are not at all cooperative. They asked me to wait inspite of my reservation was paid in full.
Excellent 8.0
Pros: Basic and clean.
Good 6.0
Pros: shuttle, pleasant front desk staff very nice comp breakfast
Cons: 1--two televisions in room, neither worked. One "reset" by houseman but began malfunctioning immediately after 2--asked to speak to GM or manager 4 hours before I departed, was told he/she was "with" someone and apparently that person never left.
Excellent 9.0
Cons: This hotel is in the middle of a low income neighborhood. Open the curtains to run down backyards and train noise
Poor 1.0
Cons: Hotel was loud, staff not accommodating, poor customer service experience. I will not be returning to this hotel.
Good 6.0
Cons: The sofa bed was not made up for us. The staff brought linen but I had to ask him to make up the bed. My experience has been that the staff should have made it up without asking.
Good 6.0
Pros: Space in the rooms was nice
Cons: We waited around 40 minutes for the shuttle at the airport. I called three times to check how long it would be and could never get a good answer. We were willing to take a cab because we got in after 11 pm but the operator kept saying it will be there.
Poor 1.0
Cons: Bathroom door locks are not working
Poor 1.0
Cons: poor staff. They confused my name and give my room to another. I have wait in the front more than hour to fix it she just said mistake without any apologize. horrible experience
Mediocre 2.0
Pros: Nothing
Cons: Very old..water leaking from the roof in the bathroom
Good 6.2
Cons: Gym had only three pieces of equipment. Need double that. My business collegue was not able to get on the treadmill because it was so packed.
Excellent 9.6
Pros: Very convenient to Millbrae BART station. We took BART into downtown San Francisco to sightsee with no problems. Fresh and clean room. Reasonably priced.
Cons: Hotel did not know if my booking was pre-charged to my credit card.
Fairfield Inn & Suites By Marriott San Francisco Airport - Millbrae
Rated no. 12
8.1
Excellent 8.1
Based on 351 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Facilities
8.8
Location
8.2
Overall
9.2
Overall 8.1 Excellent
Based on 309 reviews
Cleanliness
8.7
Comfort
8.4
Facilities
8.8
Location
8.2
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.1
Services
8.3
Staff
8.9
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.4
Location
8.4
Overall
8.0
Services
8.0
Cleanliness
9.2
Comfort
8.7
Facilities
8.0
Location
8.2
Services
8.6
Cleanliness
8.6
Comfort
8.2
Facilities
9.5
Location
8.2
Overall
10.0
Cleanliness
8.5
Comfort
8.0
Location
8.2
Services
7.2
Staff
7.9

Good 6.0
Pros: It is closed to the airport.
Cons: The location.
Excellent 8.0
Pros: Free parking and easy access at a very reasonable price
Cons: The location is a little noisy
Poor 1.0
Cons: My flight ended up being delayed due to weather until the following day, so I contacted the hotel to see if I could cancel my reservation for that evening. I received a voicemail back asking if I wanted to reschedule to the next day (I had plans to stay in a different area that night but was not able to call back due to time change)...when I called back to try to change the reservation to the day that I WOULD be in the area, I was told that they had already changed it once and could not accommodate me again - even though I never authorized a change the first time around. Disappointing. Will not book again.
Excellent 10.0
Pros: Breakfast was a joke
Excellent 10.0
Pros: I liked the convenience to the airport and the staff was really friendly and helpful
Cons: The only thing that I didn't like was the sack breakfast, but I know why it was that way. This pandemic is so crazy.
Good 7.0
Pros: The person on the day shift (Andrew) is very friendly & helpful. He has a can do attitude. The refrigerator in the room had a bad motor and Andrew the day clerk took care of it within minutes.
Cons: The night person needs to attend charm school. When we checked into the room we found a candy wrapper on the floor and a pair of women’s panties in the closet. There was no sheets or a blanket for the couch bed. Refrigerator motor was making a lot of noise.
Excellent 8.0
Pros: Nice place nothing fancy but would definitely stay here again
Excellent 9.0
Pros: I didn’t see any breakfast!
Excellent 8.0
Pros: Property was nice with a good size room and amenities
Cons: A hot pocket to put in the microwave is not appealing to me for breakfast. Calling with a bottle of water and cookies is pretty minimal.
Poor 1.0
Pros: Nothing.
Cons: The breakfast was not an actual breakfast. No cleaning service was offered due to covid. So you just had this huge mess in your room. Our beds had garbage underneath,the bathroom had rust in it and it was so loud due to being so close to the highway.
Good 6.0
Pros: Clean
Excellent 10.0
Pros: A very nice and helpful hotel staff if we need anything there you are immediately ready to find out the problem inside the room. My kids and I will be back there again at the Comfort Inn & Suite and thank you for the survey you presented
Cons: I have nothing more to say that your hotel will be my regular visit maybe every other month.☕️
Poor 1.0
Pros: Location was good.
Cons: First room smelled horribly of cigarette. Second room my wife got bed bug bites all over her arms and neck. Now have to go through the process of calling San Francisco public health and paying for pest control to fumigate our house.
Good 6.0
Pros: It was close in proximity to the SFO airport. The gentleman at the front desk was welcoming and professional.
Cons: It was in an odd location, close to what felt like warehouses mixed in with residential. The lobby was tiny and it felt like a drive up motel.
Excellent 10.0
Pros: Chill staff
Excellent 10.0
Pros: Best hotel
Cons: Ok
Excellent 10.0
Pros: Clean and friendly staff
Cons: No everything went alright
Excellent 10.0
Pros: Location of the hotel to the event that we were attending was great. Breakfast was good and the room was clean. Staff was friendly.
Cons: Everything was fine.
Excellent 10.0
Pros: Everything was at or exceeded expectations - excellent accommodations , quality Breakfast, and superb service. All-around excellent stay!🎉👏🎉
Excellent 10.0
Pros: The hotel was e Carly what we were looking for. Great price, great location and great overall experience.
Good 7.0
Pros: close to airport
Cons: no pool
Mediocre 3.0
Pros: Alarm was noting working in room Was bug bed i our bed and also in room
Okay 5.0
Pros: Decent size room, hotel shuttle available
Cons: Right under flight path,
Good 7.0
Pros: Not fancy, but clean, room was good size. Staff helpful.
Cons: Offers shuttle from SFO but drops off at several hotels. Not a negative, but it does take a few minutes extra to get to hotel.
Excellent 9.7
Pros: Clean comfortable room. Many restaurants nearby. But the best thing for us was the 5 minute easy drive to return the rental car and then get on a plane at SFO Airport.
Cons: Had a water leak in bathroom in the First room they put me in. However, the front desk staff came very quickly to assess and moved us immediately to another room. Very impressed with their friendly, quick response.
Good 7.0
Pros: Le personnel était gentil et courtois, la chambre était propre et appropriée à nos besoin.
Cons: Ma chambre était dans le corridor en face d'un salon, alors il y a avait toujours du monde devant notre chambre.
Okay 5.0
Pros: Standard accommodation for a 8-hour layover. Typical breakfast.
Cons: Inefficient shuttle service operated by a non-related party: Waited 50 minutes for a 6 minute ride.
Okay 5.0
Pros: Clean, breakfast,.
Cons: Did not accommodate myself and 3 children. Rude woman when we arrived. No rollaway beds available. Only provided one blanket and sheets so I had to use all the pillows from the bed to fix a place for one child, one slept in a chair, no recline. It's crazy
Excellent 10.0
Pros: Clean and comfortable .... close to airport ... coffee available...not a good choice for family unless using Bart or needing overnight place for flight....left charger and was sent to Me quickly ..... very nice
Cons: Shuttle slow and infrequent for pickup at airport... dies not run frequently in morning to airport .... if you miss it you will Need a cab..... also van not clearly marked .... very confusing
Good 7.0
Pros: convenience
Cons: I'm very upset that the hotel charged extra charges on two credit cards...the card that was used for the room & another card requested by the front desk at checkin. This is a bare bones outfit, and there is absolutely no opportunity for incidentals.
Excellent 9.4
Pros: The facility was spotless.
Cons: Could hear the television in the room next-door.
Excellent 9.4
Pros: This hotel is convenient to the rental car center. I had a flight leaving during morning rush hour so was glad i only had a few blocks to drive.
Comfort Inn & Suites San Francisco Airport West - San Bruno
Rated no. 13
8.1
Excellent 8.1
Based on 309 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Facilities
6.2
Location
8.2
Overall
6.3
Overall 7.9 Good
Based on 506 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
6.2
Location
8.2
Overall
6.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
4.0
Staff
8.0
Cleanliness
8.0
Comfort
7.8
Location
7.9
Services
7.5
Staff
8.1
Cleanliness
6.0
Comfort
5.0
Facilities
5.0
Location
6.0
Overall
6.0
Cleanliness
6.5
Comfort
7.0
Facilities
7.0
Location
7.5
Overall
6.5
Cleanliness
8.3
Comfort
8.0
Location
8.3
Services
7.5
Staff
8.2
Cleanliness
8.2
Comfort
8.0
Location
8.0
Services
7.7
Staff
8.1
Cleanliness
8.4
Comfort
8.1
Facilities
6.0
Location
8.5
Services
7.8
Cleanliness
8.1
Comfort
7.7
Location
7.9
Services
7.3
Staff
8.2

Excellent 9.0
Pros: No breakfast, due to covid. Packaged pastry only. Looks like there is a breakfast room. Maybe when the pandemic is over. They were quite generous with beverages however.
Cons: Perhaps the rate could have been less, due to no breakfast. Even $5 off would have been nice. We selected this place partly because of the supposed availability of breakfast. Some airplane takeoff noise.
Excellent 10.0
Pros: Wonderful check in in a clean inviting reception are. Beautiful clean and comfortable room.
Excellent 10.0
Pros: Ezcellent beds, very friendly manager
Excellent 10.0
Pros: Clean room with fridge and microwave and close to the airport
Cons: I would like for a shuttle ride to and from the airport when covid limits are met
Excellent 8.0
Cons: The light in the hall was on all night and the shades in the room did not adequately keep out the light.
Excellent 9.0
Cons: I was doing an early morning check out (5am), I wanted to returned the key card, but the office was closed, and there was no where to deposit/return the card. I went back to the room and the was not working anymore, I had to slide the card under the front door. OTHER THAN THAT, IT WAS GOOD AND SMOOTH STAYING THERE, I WOULD COME BACK
Excellent 10.0
Pros: Mr. Patel at the front desk is warm and welcoming. He’s always there to help. They recently put wood shutters on the room windows to replace the curtains. Looks nice! The beds are very comfortable. The rooms are always clean. Oh and it’s very very close to SFO!
Excellent 10.0
Pros: Wonderful management. Clean and comfortable rooms. Very close to SFO!
Good 7.0
Pros: Location to airport
Cons: Parking was tight, and only stairs.
Excellent 8.5
Pros: Very friendly and helpful staff
Excellent 9.7
Pros: Proximity to airport as we were late arrivals
Cons: Some road noise which did quieten down after 1am
Excellent 8.0
Pros: Super comfy mattress and pretty clean. The breakfast was better than I expected with not one but two flavors of waffles.
Cons: The additional pet fee is $25 per night which is steeper than most places and for the total price, I likely could have done better. It's also really close to the airport making it pretty loud.
Mediocre 2.0
Pros: Rooms are clean
Cons: They ask$100 deposit on credit card when check in, actually we were charged $300 on credit and manager said we won't be able to get it because the toilet is clotted up.... Worst experience e ever!
Good 7.0
Pros: A very convenient location, between a major freeway and a parallel major street. The breakfast was also very convenient.
Cons: The parking was very tedious, given that both of the lots are small and one of them has directional parking in which it is difficult to back out.
Regency Inn SFO Airport - San Bruno
Rated no. 14
7.9
Good 7.9
Based on 506 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.0
Facilities
6.5
Location
7.9
Overall
7.2
Overall 7.8 Good
Based on 698 reviews
Cleanliness
8.3
Comfort
8.0
Facilities
6.5
Location
7.9
Overall
7.2
Cleanliness
8.0
Comfort
7.8
Location
7.8
Services
7.7
Staff
7.5
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
8.6
Overall
8.0
Cleanliness
8.5
Comfort
8.2
Location
8.1
Services
8.1
Staff
8.2
Cleanliness
8.4
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.3
Comfort
8.0
Facilities
6.5
Location
7.8
Overall
7.0
Cleanliness
7.9
Comfort
7.4
Location
7.5
Services
7.2
Staff
7.6

Excellent 10.0
Pros: The location and the price. There is a great street behind the hotel full of cafes and restaurants, and the BART station is only a 10-15 minute walk away. The staff were very friendly and happy to answer any questions I had.
Cons: Being on the main road meant it could be a bit noisy at times, but usually in the evening it got pretty quiet.
Good 6.0
Pros: The room was excellent, the staff friendly. Enjoyed our stay
Cons: I had a problem with payment. I ordered a room for the 23nd. at Booking cost. I found I needed a second night on the 22nd. The price went very much higher. The $87 night for one night jumped to $259+ for two nights. Booking said the cost would be $209 for two nights and it was higher.
Excellent 9.0
Pros: Good size room, clean, comfortable bed. Very conventient for airport transfers, as it's under ten minutes to the airport. It's bare bones, but at least has a keurig for coffee and a refrigerator if you need one.
Cons: The area seems a bit sketchy, and the signage on the property confirms that. They turn the elevator onto key control from the front desk at 11pm and had I known that I might not have booked the property. I didn't feel unsafe in the room, but seeing that sign was worrisome. Parking was very tight.
Excellent 8.0
Pros: It was very close to the airport. It allowed my wife to sleep and extra hour.
Good 7.0
Pros: Clean, inexpensive, close to SFO. Very typical airport hotel!
Excellent 9.0
Pros: The location of the Gateway inn and everyday room clean up was great.
Cons: Everything was fine but only the street noise was loud and there were no paper towels or tissue paper. The receptionist response didn't make sense.
Excellent 8.0
Pros: The proximity to the airport and free parking were the best.
Cons: The building was older.
Excellent 10.0
Excellent 9.0
Pros: The room was spotless, good bathroom and with a microwave and cooffe maker, wifi was great and cable tv super. didn't see a complementary breakfast but it was ok with me. the premises were very secure and very quiet for those resting.
Cons: i feel there was no need for a deposit and the awful long time it takes to show on my credit card bill before is taken out, like i was been charge an extra 100 bucks !!!!
Okay 5.0
Pros: customer service are really nice.
Cons: noise and no breakfast. they use to serve bfast .
Okay 4.0
Pros: Location
Cons: Our room faced the street and I could hear the all the vehicles driving down the street all night, also early in the morning we could hear the people in the unit above use making the bed squeak . The floors where covered with Pergo type flooring.
Excellent 10.0
Pros: Clean, felt luxurious, had a jacuzzi bathtub!
Cons: Be nice if they had a small free continental breakfast
Excellent 9.7
Pros: Found this hidden gem of a hotel for Thanksgiving weekend at a great price. Close enough to The City to run back and forth.
Excellent 10.0
Pros: The location and the quietness of the rooms. Even though it's right on El Camino there was very little street noise and the whole hotel was quiet the whole night. Very friendly and helpful staff
Cons: No working DVD players when it was said there were some but that's honestly a very small dislike. All in all everything was great!
Excellent 8.0
Pros: Very convenient to the airport. Spacious, clean room. Good wifi and tv.
Cons: Not that big of deal, but the restroom fan was very loud.
Excellent 9.0
Pros: Location was great. Next to 2 intersecting freeways and SFO airport. Close to mall and restaurants. The room was very large! Also liked that the parking was free BUT very tight spaces.
Cons: We had 2 double beds but only 1 luggage rack to put our suitcases on. I asked if we could get another one and was told no because there is one per room. The parking spaces were so tight that i had to crawl through my passenger door to get in car!
Excellent 8.0
Pros: Convenient to airport, comfortable bed, competitive rate for the area.
Cons: While clean, the maintenance could be better e.g. peeling paint, rust spots around bathroom door.
Good 7.0
Pros: The bathroom was very clean and the bathtub had jets.
Cons: Parking is a bit limited, but it was free, so I can't complain. The lot next to the hotel is for the adjacent church,but the sign is difficult to see at night.
Okay 5.4
Pros: Neare airport. Ok staff. Okay place fore 1 night.
Cons: Noisy area. no were to go.
Excellent 10.0
Pros: Everything was great, great price, location, cleanliness. For the most part the staff was helpful. A little more aloha wouldn't hurt and would make the experience even better.
Cons: something that could be improved would be the directions at SanFrancisco airport to catch the hotel shuttles
Good 6.0
Pros: Location to airport.
Cons: No breakfast.
Mediocre 3.0
Cons: Had to wait more than 50 minutes for the shuttle, which never came, though I called twice. No breakfast, staff wasn't friendly, no information about the hotel or area in the room.
Okay 4.0
Pros: Great staff and there are a couple of good restaurants in the area within walking distance.
Cons: It served its purpose as just a place to rest for a night or two. Nothing more than that.
Good 7.0
Pros: Good location
Cons: Had to wait 90!minutes for a room to become available
Poor 1.0
Pros: Close to the airport
Cons: The front office staff was very rude for no reason.
Excellent 9.0
Pros: I had bad experiences with them before but they really improve their customers .
Cons: All was nice and comfortable.
Mediocre 2.8
Cons: I didn't like the room well is not clean well specially the bed sheets comported and the pillow. The room is incomplete like tissues towels. The service is slow I waiter 2 hours for asking for the supplies. I have to follow up with them again the request.
Good 6.0
Pros: Close to airport, reasonable value for money.
Cons: Airport shuttle is shared with about 5 other hotels, and this one is the last stop. Even though it's only around 2 miles from the airport, shuttle ride took a full 30 mins. Room should have been cleaner, e.g. obvious food mess on bedside table.
Excellent 9.0
Pros: This was a great deal as far as being clean, surprisingly large, and comfortable. I didn't spend much time there (just overnight as I had a layover). I appreciated that they had breakfast items that I could grab and take with me, since I had an early flight and didn't have time to sit down and eat.
Cons: The room was freezing when I got there at 55 degrees F. I don't blame them for saving energy, but then I had to turn the dial to 80 just to try to make up for the cold. The room never got warmer than 68 degrees.
Gateway Inn & Suites San Francisco (Sfo) Airport - San Bruno
Rated no. 15
7.8
Good 7.8
Based on 698 reviews
Details
Reviews

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