I made two reservations. One through an online site. The on line site had made reservations but some how they were canceled. I ended up pay around $1500 for a double room.
3 stars
Hilton Concord
Photos of Hilton Concord
Overview
Hilton Concord is situated in Concord and is close to Sunvalley Mall. It also offers a Jacuzzi, free Wi-Fi and an outdoor pool.
There are a range of amenities on offer to guests of Hilton Hotel Concord, such as valet parking, an express check-in and check-out feature and a free shuttle service. Reception operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.
The hotel provides rooms equipped with a hair dryer and a refrigerator, plus all the essentials to ensure a comfortable stay. There are also several connecting rooms designed to accommodate families or groups travelling together.
Guests staying at Hilton Concord can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby when looking for a bite to eat.
Hilton Hotel Concord is within walking distance of Waterworld California. San Francisco International Airport is a 50-minute drive away.
Latest deals for Hilton Concord
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Concord
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Things to do
- Gift shop
- Hiking
- Eco tourism
- Bicycle hire
- Golf
Basics
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- EV charging station
- Parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Safe
Family friendly
- Kid-friendly buffet
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hilton Concord
7.4
Good
798 verified ratings
Wonderful
294
Very good
95
Good
109
Okay
57
Fair
74
Mediocre
50
Poor
119
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the good location, particularly the convenience of the shuttle service. However, many expressed dissatisfaction with the customer service, citing rude staff and issues with lost items. The parking fees and lack of amenities like coffee and microwaves in rooms were also common complaints.AI-generated from customer reviews
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Score by provider
8 out of 10
14 reviews
8 out of 10
10 reviews
All reviews
I love the location! AC didn’t work properly. Temperature Is pre-set up for the hotel and at night gets very hot. We asked in the front desk if they can fix it but nothing happen. So, every night was hot and hard to sleep.
Bathroom door locked without being locked & wouldn’t open. Safe didn’t work. Toilet kept flushing. Didn’t make for a restful night. Poor breakfast.
Cons (-) No coffee, tea, or microwave in room, paying for parking not appropriate in a shopping mall setting
Pros (+) Staff was friendly and accommodating.
Cons (-) Hilton nickeled and dimed you. Everything cost money. The charge that really angered me was the $19/day parking fee. The hotel is in Concord - not San Francisco. Charging for parking is absurd!! Also, I was disappointed in the hospitality. I would at least think there would be coffee offered to guests in the hotel lobby in the morning. But there wasn’t. The coffee in the room was mediocre. Overall...
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Pros (+) I arrived at 2ish, was really hungry, and went straight to grab a drink and bite from the restaurant. It was nice to know it was open. After such a long drive, was not in the mood to get back into my car after checking in to go look for an outside restaurant. And especially, the room was ready didn't have to wait til 3pm. Thank you
Cons (-) 2 things I didn't like.... 1. Once I got into the room wanted to relax before heading out to a business dinner. I believe there was a basketball tournament. I can hear the kids out in the hallway being loud. 2. I think your prices at the restaurant are a little too pricey.
Pros (+) Pros : Animal friendly while still being upscale they provide water and food bola and a pet bed Breakfast in bed Super accommodating Very friendly staff Pool and jacuzzi
Cons (-) mini fridge didn't work so well (we brought a cooler though) No air circulation in rooms. VERY STAGNANT. But it's a hotel so I didn't really expect to be able to open windows or anything, just a general pet peeve of mine
Pros (+) The room was nice and clean.
Cons (-) Staff was a little rude, and didn't really want to help us out. Also the additional $50 a night for insurance no one told us about. And they charge you $18 a night for parking whether you park there or not. The food wasn't the best, I've had better food at a complimentary breakfast buffet. Definitely not $17 worth. The people in the room next to us were smoking weed and the entire hallway reeked. ...
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Pros (+) Everything apart from parking
Cons (-) $18 to park is kinda ridiculous when your already a paying guest staying at their hotel. Basically s back handed way to make their room rates look cheaper. They reduce the room rate by 20 bucks and then add a $20 parking fee.....
Pros (+) We wound up here by accident--my mom was very ill and having emergency surgery, our train was delayed...I am disabled, in a wheelchair, was exhausted and traveling with my even more exhausted 7 year-old. We arrived to the friendliest, most patient staff ever...there was no rushing us and they simply helped us get to our room and rest. They were courteous and genuinely helpful at a time when my tan...
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Location
1970 Diamond Boulevard, Concord, CA 94520-5718
What's nearby
- Waterworld California0.3 mi
- Sun Valley Mall0.5 mi
- California Grand Casino1 mi
- Ghost Golf Indoor Miniature Golf1.1 mi
- Don Francisco Galindo House1.2 mi
- Todos Santos Plaza1.2 mi
- Pixieland Amusement Park2.2 mi
- Casino Niagara2.5 mi
- Markham Regional Arboretum2.8 mi
- Diablo Creek Golf Course3.6 mi
- Sleep Train Pavilion6.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Concord
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in ConcordGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 1.4 mi |
Nearest airport | Concord Buchanan Fld |
Distance to airport | 1.3 mi |