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Many Issues to Fix

Pros: The crew was attentive and responsive. The exit row had adequate leg room for me because I am tall. Food was not bad.

Cons: These are the following issues I had leaving Frankfurt: 1. They assigned me a different seat, even though I paid 99 euro to book a specific exit row seat. When I asked an employee at the airport, she told me I can contact Condor for a refund and gave no explanation as to the issue. I ended up showing a flight attendant my proof of purchase and my boarding pass with the exit row seat assignment and he was able to switch my seat. The person who was assigned my seat never paid for it, so he was willing to switch. I find this unacceptable. 2. The boarding process was a nightmare in Frankfurt. While I understand there was enhanced security due to the terrorism in Barcelona, it could have been handled far more efficiently. For instance, because I transferred airports from Barcelona, I needed to go through passport control twice and go through security again before boarding. The problem arose where there were two different lines to process the passports the 2nd time from Condor and when that was complete, to go through security. It was a large waste of time. 3. The flight was full to Austin. As a result, I was required to check my larger carry-on bag. They tried to charge me 75 euro for the second checked bag even though they were forcing me to check it on. Absolutely unacceptable. 4. They charge 8 euro for every movie and tv show available except two movies: Garfield and the last Harry Potter movies and 2 episodes of two tv shows. For an 11 hour flight, this was incredibly disappointing. The movies available were a mix of older and new. There should still be some unpaid entertainment options available in Coach. That's ridiculous.

Pros: Lufthansa experience was very good, all around. No problems, friendly staff, in flight smack. On a short flight...very pleasant experienxe. Staff were really great. Condor was a different experience. Boarding was unpleasant because specific rows were called to board after everyone had already lined up. It was very unclear where people from. Thyo stand, as no staff were guiding this process. Another passenger became very rude when he felt i stepped in front of him in the mess of a line. Have staff guide this process, or having clearly marked places to stand, would be helpful. It would be nice to have a little more leg room, food that wasn't extremely cold (like it was nearly frozen), & larger movie selection included.

Cons: Movie selection Cold fish patty for breakfast (an aquired taste, i believe) Food that was very cold (bread l, butter) Leg room challenges

No pre-boarding for people with disabilities

Pros: The crew was excellent.

Cons: First the ground staff didn't allow people with disabilities to pre-board, Second, the seats were so crammed together, like I've never seen on an international flight, third the entertainment options were pathetic and alcohol wasn't free. I've paid less for tickets and gotten way more. But what was truly appalling was the fact that I asked the airport staff for a wheelchair and they wouldn't give it to me, I could barely walk and they ignored my request in Frankfurt.

Unfriendly SKy crew

Cons: There was one older lady crew was very rude to almost I felt very prejudice. Not expecting to get a kind of service from an airline crew. Also disappointed you have to pay for your inflight entertainment on a longhaul flight. Will never fly this airline again.

Condor doesn't Accept major credit cards from the US

Cons: We couldn't not buy anything during the flight. We were told that US major credit cards were not excepted (e.g. Visa, MC). Everything from Alcohol, Movies/TV, snacks, food, etc. was unavailable because we didn't have cash. We basically starved the entire 10 flight. 2 meals were served at the beginning and end of the flight, but nothing in between. We were in Italy/ Germany for several weeks and no problems with our CC, we spent our cash prior to flight because we didn't want to bring back excess foreign money. Will not fly condor again. We flew premium economy there and it was enjoyable, the seats were not available on the way back and its was miserable flight.

Pros: Crew was friendly.

Cons: Seats were so crowded. I am only 5 9 1/2 feet tall, but my knees touched the seat in front of me! Also - why not provide more movies? Other international flights always provide more entertainment. Plus, one shouldn't have to pay to choose vegetarian food.