Overview

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Castle Hotel
Top Boutique Hotel

High Street, Conwy, LL32 8DB, United Kingdom
+44 149 258 2800

£75+

Overall guest ratings

8.7/10 Excellent
Based on 561 reviews

Review highlights

  • 9.6
  • 9.1
  • 7.1
  • 6.0

Good to know

  • Great menu
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, The Castle Hotel is a great choice for a stay in Conwy. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body treatments. Other highlights at this upscale hotel include a bar/lounge, and rooms offer flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 561 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
      10.0 "100% thought the view was good."
      10.0 "100% liked the big bathroom."
    • 6.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
      5.0 "50% said the elevator was ok."
    • 5.1 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 387 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.0 "Terrific location."
    • 6.6 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 6.4 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 6.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.5 "65% said the architecture was not spectacular."
    • 4.5 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 78 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Food is to die for."
    • 8.9 "Location is great."
    • 7.8 "High comfort."
    • 7.5 "Nice rooms."
    • 7.0 "Good breakfast."
    • 4.8 "Value below average."
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    Overall rating

    8.9 Excellent
    Based on 95 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.9 "Location is great."
    • 7.0 "Nice rooms."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great menu"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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