The staff was very friendly and helpful, ready to answer any question. The other guests were fabulous and great to talk to :) The internet service was slower than dial-up. I also didn't like having to pay for a towel ($4 + $10 refundable deposit) or to store my bag for an hour or so ($5).Other than that, everything was great.
It's located right next to Central CityRail Station, as well as bus stops, which made for easy trips around the city. Haymarket was within walking distance, too. You could easily hear the noise coming from the hallways, especially from noisy and rude occupants.
Good service Perhaps the noise level from the streets
One of the best hostels you can go. Clean, well organized, big kitchen, awesome roof terrace, fantastic location and still peaceful enough to have a good night.
The room, the shared toilet and bathroom are very clean. And the bed is very comfortable, big and clean. Even there are enough lockers in the room for all guests. The best backpacker hostel I have seen so far. And the price and location are really good as well. I stayed in a six beds room. It was really hard for me to sleep well, especially there was party in that night. People came in and went out all night long. The door made such noise, including the toilet door.
great location! no toiletries were provided.
This is a very friendly and hospitable small hotel. We liked the pleasant and helpful approach of all the staff and we would definately stay there again. All together, a very enjoable and relaxed experience.
The friendliness of the afternoon/evening staff; the breakfast/dining area with communal table, choices of coffees and flexible access to breakfast/snacks, and daily papers; location so close to the beach with the sounds of the sea at night; spacious room & bathroom. Bedroom was a little dark, bed was quite hard- would be better with a mattress top added
Friendly Staff. Staff pets- dog and cat. Close to beach and restaurants.
The atmosphere of good design coupled with the pleasant staff and the pets Nothig
We loved the overall feel and vibe of the hotel. It was in between a traditional hotel experience and a bed and breakfast. There are 2 dogs roaming about, we had breakfast at a single table with other guests and each of the rooms was different and unique.
The excellent rooms and friendliness of the staff, it was like staying in a large friendly house.
The breakfast options where great :) Our rooms where a little nosiy but nothing too major
Relaxing atmosphere and good hosts No
personal service and attention No, it's fine
Mark and the young woman whose name I can't remember (started with a z I think) were so helpful and knowledgeable. The ambiance was great - very low key, funky decor - great. Loved George! 2Nd room small not enough light and the bathroom was too small
Loved the location, loved you couldn't hear noise from pub, loved that my friends room was connected and that we could open our doors and share our space but could also be completely separated and lock our doors too. Love we were so close to the beach and a big choice of restaurants and still close to the city. Really nice standard of room. It met and was above my expectations for a 4 star hotel. no complaints at all!
Convenience of getting to Randwick Racecourse. Room service for dinner was very good. No problem getting a late checkout. We stayed in the boutique rooms which are at the back of the hotel and not affected by the noise of the hotel so much. Nothing really.
I am a regular visiror to the Coogee Bay Hotel & stay there for the location/beach & budget room in the Heritage Part
We arrived early due to our flights, and intended to just leave our bags until we could check in but they were able to check us in straight away. Staff were friendly and helpful. Location was great with the beach and great places to eat just around the corner.
the big room & balcony
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
Staff were helpful & assisted in everyway possible.
super comfortable for price and next to both international and domestic sydney airports with very easy nominal price shuttle service.
location to airport and Mascot Railway Station Bathrooms are tiny and there are no exhaust fans in them
I was not impressed with the way tables were left uncleaned in the meal area for extended periods of time. I had to move dirty dishes to get table space to have my meal. This applied to both evening and breakfast.
Location next to corporate office
The vicinity to the airport, 24 hour service, friendly staff N/A
We stayed at the hotel because of its convenience in being located close to Sydney International airport Nothing - all AOK
The room was quiet and the hotel was close to the Domestic Airport. It was convenient having a restaurant which provided both dinner and breakfast.
Efficient check in and check out procedures. Air conditioning a bit too loud in the room but fine.
Rostered Concierge gentleman very pleasant before 5.30pm, Room very comfortable, Young lady serving drinks at around 4pm Saturday evening told us quote: you'll have to wait while the keg of beer is switched over?.....(we felt not apporpriate timing or words used ). Unclean mattress protector...
Great location walking distance from train station
The location of the hotel and the staff
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
It's location in the city was what I liked best
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Quite close to the airport Small room the fire alarm ringed at 5am
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
The new block of rooms is clean. Flat screen TV. Staff cordial. The wireless internet service was expensive and not at all reliable.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
I liked the location so close to china town darling harbour and the central train and for a fun night out at the clubs it wasn't far to walk either lots of beltway shops close by great spot come and go as you please (as long as you have the keys) The fact when I asked for a latter checkout time they said it was fine until the next morning when I was told to get my stuff together and get out while I was believing that I had a longer time than they implied
Near to all places were I wanted to go and one of the cleanest hostels I have stayed Can't use wifi in the rooms
Light in our room did not work and noone fixed it during 3 days of us being there. Also, they should not advertise breakfast being included if it consists of toast + jam + butter provided in a filthy kitchenette room.
Close to central station, China Town, Paddys Markets - great location. Room + accommodation was basic but clean. Think a bit overpriced for what it was - but then it was Sydney City on a Friday night. Lots of city noises to keep you up late, and wake you up early!!!!
the location only for backpackers
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
The proximity to all sydney has to offer. The staff were very helpful.
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
good service and very friendly staff no
close to the city, staff is very friendly the double-room was way too expensive for the quality provided (no closet, very small room)
The ensuite room came with clean towels, floor mat and blankets. Other than the squeky bed, everything else was perfect for the price we paid. The location of hostel is excellent, just 5 mins walk to Paddy's market / Chinatown and 2 mins walk to free shuttle bus stops. The hostel has many security cameras installed, making us feel secured. As mentioned above, our double bed (with a single upper bed) was super squeaky. Any slight movements will create noise.
The location is really convenient. Free Wifi is awesome though the speed is a little slow. I hired a towel, but the cleaner just took it away without asking. (I didn't want to change it every day; One day I came back and found the towel was disappered.)
Location & Price beds were too hard and bunk beds too noisy when anyone moved
Good location 1. Dreadful place, a rundown 2. Downstairs area where you eat & hang out smells of poo/sewage 3. Patronizing & inconsiderate attitude of staff, rude, hostile & intimidating notices everywhere: "Big Brother is watching you - do your dishes, no jokes!" where a polite "Please do your dishes" would do, "If you activate smoke alarm we'll fine you $500 & evict you in the middle of the night" where a simple "No smoking please" would do 4. Overpriced ($90 for a single bedroom, more than in local hotels) 5. Partially empty vending machine, some products expired 6. No guests allowed in rooms 7. Extremely slow Internet connection 8. Very slow elevator 9. Very limited breakfast 10. They will keep your deposit if you don't do the dishes - illegal by law
The lovely big bed and the movies Sauna was not accessible
New room was great Price for new year stay, on going renovation
Location Staff Shower head was rain shower so not a great deal of pressure Wifi although free was very slow
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
The fact it was close to the city. The staff were great and the breakfast was great too.
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
Location was ok My second night I had no power in my room and the staff were not helpful at all !!
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
The proximity to transport was great.
Good location near central station and transport facilities, shops and bars.
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The area was lovely .The behaviour of staff was respectful, kind and amicable. The facilities of rooms were good. It could be better if cleaning service was daily.
"bare bones" decor but appropriate for the price
cleanliness, amazing location nothing at all
its location quality of the room
clean and comfortable with convenient loacation
access to all public amenities, friendly staff For the price, it was excellent
Location separate bathroom
loved the location sharing a bath room
Nothing That I spent any money to stay there
The location was very good - close to everything including the Hop-On bus. There were four bathrooms for the entire hotel and two were closed for construction. Two bathrooms hardly accommodate about forty rooms - waiting for a shower isn't pleasant.
Friendly personnel. Fridge, toaster, water cooker, microwave owen and kithchen counter hot/cold water, fan. Shared shower and toilet (although clean).
Location to university. Very honest staff after accidentally leaving my gold necklace in my room it was still there when I returned from the city
The location and price were excellent.I was pleased with the parking provided by the Hotel.
Nice setting and good for access to coastal walks and Sidney centre. Right next to bus route. Booked room with sea view. Did have a lovely sea view but our view on second floor was obscured by trees so would go for a higher floor if you pay the high tarrif for the view,and our immediate view was of public car park.
It is convenient and close to buses to get into the city and is very comfortable The shower is a bit antiquated and tired looking.
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Proximity from NSWU none
Quiet, relaxing, easy to deal with, comfortable
Ambience and location
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
cost and location parking
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
It was our honeymoon and it was close to our reception and it was in a classic style.
Matter of fact service
the staff. I think the guy's name was Russell?? very friendly and professional.. the stairs, and no air conditioning
It was at walking distance from king cross railway station. I came to know there by taxi and bus drivers about the notority of area in terms of Brotheals and nigt clubs which being a muslim I did not prefered, but had no choice and time to change.
Nothing the room was dirty, had to ask for clean towels, no service what so ever. We stayed there 6 nights and the room was never cleaned, even not after asking for it. This hotel looks fantastic on the outside, the location is perfect but the service is absolutely crap and dirty!! See above
Central to pots point kings cross, friendly staff, convenient to transport, trains, walking distance to attractions. Noisy on second night,
the location and the easy access to the travel network no it realyy is a great place to stay whilst in Sydney