Imperial Hotel

No mattress , was a pad instead. No air conditioning. 12 tv stations Was like a motel not a hotel. Doors slamming all night. Bathroom shower not very clean. Never stay again especially at what we paid.

The staff was perfect, they changed our room in a second, perfect. We were their during winter, there is not much heating

The room was very comfortable and clean, staff not particularly friendly. We booked a package with champagne on arrival we were not given champagne it was sparkling wine. I myself are not keen on lifts and stairs were not always accessible because of door locked. Room keys only worked to let you in I was very concerned what would happen if a fire occured.

The room was very smartly furnished. The bed was very confortable. The room was smaller than I expected. The A/C was non-functioning while I was there, but they were working on fixing it. I opened the window, but had to close it at night due to traffic noise.

Air conditioning did not work, Heated floor in bathroom could not be turned off, very noisy with windows open,

Very nice room if small - good service and plenty of facilities The breakfast was a bit of a shambles and not the nicest I have had