Very close to Paris. Not noisy at all. Nothing to see around the hotel.
access to parking is not easy. we had to walk long way. without navigation system, it is not easy to reach hotel entrance by car.
The hotel was very convenient and the staff were very helpful getting taxis, booking restuarnats for us. very good overall
Very friendly and attentive staff who were happy to speak English. The hotel is located in a great area with river and city views and close access to the Metro and Disneyland trains The hotel is very busy with package tours and the facilities struggle to cater for the large numbers especially the breakfast catering and internet access
the location no
Good price, good location (near métro), excellent views of seine & paris, very large room for price, comfortable Some of the staff could have been more polite
the staff were very friendly and helpful no swimming pool
hotel location bad air conditioning system. no good staff provided at the toilet.
Good location, good view of Paris from rooms, overall cleanliness
Room had a view of the Eiffel tower which I was not expecting. Clean rooms and comfortable bed. Breakfast at the hotel was good. Had dinner one night at the hotel, it was terrible. Eat dinner somewhere else. The AC didn't really work but the weather was mild so it wasn't an issue.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
I loved its quite environment and the on time shuttle bus to tha airport.
Location near Orly and excellent restaurant. Receptionist very kind.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Reasonably close to airport
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
We stayed only 1 night. We like breakfast :-)
Location was ideal for me and the room was as described on the website.
Room Ok Good breakfast I would like bottles of drinking water in room (Vittel or similar)
Good location, easy & convenient. This hotel is very very basic. Reasonably clean & tidy, but could use a bit of work.
Clean and well maintained. Problem with the shower! Problem with the shower
Location to Longchamp and Metro Noise ,Noise and more yes Noise .Booking a room here please,please ask for a room at the back of the building as lots of road traffic noise from the main road at the from of the building... Also they will change the room type to what they reqiure rather thank your needs so ,dont bank on the room type you have booked....
Proximity to Paris, Longchamps and Suresnes centre. Sink in bathroom was cracked
Location and parking on site Nothing in special
Very friendly staff and could speak English
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
twin room with a connecting door good when no neighbour, which was not the case!
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Location perfect for work at La Défense
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
room, bad, location, car parking distance from metro
The service was amazing! Nothing, it was all great
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
The staff kindness and professionalism. The room quality. Nothing.
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
the location the internet not free like other 4-star hotels in paris
the comfortable bed No
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
My hotel room was based over two floors which was a little strange when you're not expecting it, perhaps more pictures on the site would remove that problem.
The Hotel was near my business place The hotel personnel was totally unprepared to meat customers demands regarding the debit card payments, heating equipment in the room and did not have sufficient knowledge of English Language.
Very good value for that money. Rather convinient location (20min to city center)
Comfortable and staff was very friendly Parking information was a lilltle bit different from what it is described but it was also OK for me because I can park in public area during weekend
Excellent hlpfull receptionist, Free Internet The perfume in the room was way too strong!
It would have been nice to have at least one German tv programme.
Clean rooms ; good breakfast
Location, Interior Tv channels, the number of channels were very very few.
The staff was very friendly, the rooms were nicely furnished, the location was good. The bathroom was so small you could hardly move in the shower. Although the location is good, be prepared to walk about 10 minutes in the maze of La Défence. And phone ahead for parking places - even though the reservation on booking.com states there is no possibility to make parking reservations.
Personell is very, very nice, especially for Parisian standards ..... Bathroom is a bit old, and very tiny
Located in La defense - 15 mins by metro to centre of Paris. Good shopping around hotel. Clean and well sized room, good staff.
It was my 20th birthday, The staff was excelent, really good comfort, staff took care of us, everything was lovely!!! No!!!
Strategic location in the business district, spacious room, complementary beakfast In-room facility for phone call, internet access & pay TV could be cheaper.
Easy access to public transportation, shopping mall and restaurants. Location far from touristic objects.
The staff attention and personal willingness to help was great No wifi service
Convenient location for our requirements Dislike is probably too strong a word, but an observation on service was that the hotel was under staffed in the bar/restaurant on the Sunday evening - had to wait 20 minutes before bar service received. This is not an issue about the people who were working, they were very pleasant, just not enough of them.
The room was so commodious, and clean at the first day. I stayed 2 nights. On the 2nd day, I was so surprised to notice the bad room cleaning service. Hairs left on the floor, used rumpled bathrobe left on the floor in the bathroom, and used tablecloth was on the table. I smirched a slipper on accidentally, on the 2nd day, just one slipper was left instead of a pair of slippers. I think it was because I forgot to put tips because I was in a hurry. But basically, tips are for good service, should not be reasons for bad service. Moreover, I run out facial papers, so I asked for one to the room cleaning clerk on my way to room from restaurant. She answered, "No, this is for other room, I bring one to your room". But she never bring it until the time of checkout. So miserable experiences.
This is an excellent hotel and one of the best hotels in Paris I have lived in. The location is good and is just a few stops away from all the attractions. Breakfast is fantastic !
excellent location at paris...or maybe the best location parking the car is really not organized and very hard to find
well appointed, staff very professional very hard to find during the building work, not signposted. I emerged late evening from La Defense Metro, Hilton is signposted on hoardings of the buiding work, but the signs direct you to a gate which is locked and chained. I walked around for some time before I discovered the entrance
The neighbourhood is very safe, and I really liked to be in a calm area but had the possibility to reach the Champs-Elysées within 2 Metro stations.
Cleanliness and comfortable bed A bit far to walk to
The surrounding neighborhood was quaint and quiet. The staff was snobish, except for Suzanne at checkin.
Nice hotel at nice location The room was a little bit old
the staff was lovely and helpful. the facade was older but the inside was immaculate and they even brought singers into the lounge fitness room was tiny but still able to workout
Very clean and well secured. It was a little out of way of main attractions, but as in a very nice residential area.
This guest did not leave comments about this hotel.
I was a bit apprehensive when I used the bidding process to book this hotel but I was pleasantly surprised when we arrived at the hotel. The hotel was beautiful and well kept. The staff was very courteous If I had one complaint it would be that Wi-Fi is not given free of charge not even in the public spaces of the hotel.
Clean and spacious room. Lack of WiFi access in the room (was only available in the lobby)
Clean and luxury decoration. Wifi not free,even in public area.
The hotel was fantastic! Staffs were absolutely nice all the time and every service made met my expectation.
Very comfortable room -- amazing bed. Lovely spacious bathroom. Very clean and bright --- good lighting for reading in bed. New and up to date Not terribly convenient to metro stations - quite a walk to get to the two stations that were in the area. Slightly misleading info on the web site about how far away they were and how long it took to walk there -- what did they do? Power-walk?
Nice and helpful staff. Correct room. Unfortunately there was a steeling from the room. But the hotel is helpful, and correct with the compensation. No more problem. Just take care of your things.
hotel was clean, staff were friendly, secure parking no restaurant
Value for money and proximity to the bus stop Staff couldn't speak enough english to even give me direction from the vicinity of the hotel.
The location from Paris No air conditioning, the bathroom was very small
Well maintained. Tea/coffee/biscuits in room. My room was quiet.
The price was good and location very convenient near the RER B line. The hotel restaurant was very good for dinner and breakfast, good value for money. The hook which holds the shower head to the wall was broken so it had to be held for the duration of a shower. I am sure they would have done something about it had I complained, but I was only there two nights and some things should be noted without having to complain (e.g. what is cleaned if such a problem goes unnoticed?). This is the only strike against an otherwise pleasant stay.
The WiFi reliability and speed were both excellent! Grocery store right next door. Bus line runs right past the hotel. The location wasn't near any major attractions.
Even on the third and fourth floor there was the noise of the kitchenhood, on the third floor at the front side one could feel the floor tremble. The receptionist thought it difficult to speak English. Floorlights didn't work.In the room a light didn't function, the curtain was partly of the rail, the sheet didn't seem totally clean. The steak in the restaurant was made of minced meat and burned.
clean; good breakfast; good price
The staff was friendly, the room and the bathroom were clean and nice. The price was low. The hotel might be loud in the summer if the windows must be kept open.
The hotel is fairly close to attractions. The bed was not overly comfortable, hotel was well worth the price paid
very good standard of hotel for the price difficult to find for someone on their first visit to Fresnes (I expected it to be in the town centrre, not outside of it)
Clean, comfortable. We hear the sound of lift from our bed room all the time as it located next our room.
Staff welcoming, hotel clean and tidy and restraunt meal was excellent
Windows were open 1cm and nailed there! the room was on a main road where the noise did not abate and we couldn't close the windows!
Perfect for short familly trip.
The staff very friendly and the free internet in the room.
Nothing I found the staff to be extremely rude, the linen in the room smelt disgusting even after changing the linen it was still terrible, my pre-arrange tax service was always late causing us to almost miss our cruise dinner, my wake up call from the hotel was 30mins late, the food menu was terrible and the food was not great either & i would never reccommend this hotel to anyone.
restaurant portions were very small for the cost. i think the neuvo quisine approach should be abandoned and larger portions offered.
Kind hotel Staff, very good,wifi, a nice large clean room, well designed working desk. The location of Hotel is perfect for my purpose(business). It is an expensive hotel but you've got what you paid for, and I think with the same price you get a lot smaller room in the center of Paris usually.I also like the fact that they have smoking room as smokers tend to be discriminated more and more (and at the same time no smell of cigarette at all in the another area The water tmperature of bath and shower is set on 38 degree which wasn't hot enough for me and it can be colder but not hotter. Also the room temprature wasn't warm enough for me to work at night although it may be a good temperture to sleep. I tend to feel cold so for the most of people it would be ok, but I'd prefer to be able to make it warmer(there is a controller but I couldn't make it warmer at night time)
It was good None
Close to a park to do some jogging.
The Staff and room were good. The Restaurant is not up to the usual standard I have enjoyed in Mercure Hotels.
People on reception desk were friendly Noisy, scruffy, and unbelievably expensive for what you get
Location: Within 2 minute walk from the hotel, you have 1) A RER station providing easy access to Paris attractions 2) A Supermarket 3) A good Turkish restaurant offering Halal food. The apt had 2 rooms with 2 double beds which was good enough for a family of 2 A and 2 C. For transfer from CDG to the hotel, we hired two nos. 7 seater coaches (our group was of 14 members) for 170 euros. The reception was very helpful in booking disney tkts, tours, providing luggage room etc. Highly recommended. No assistance to shift luggage between the two parts of the hotel
Spacious room, quick breakfast, good sleep. Shortage of coffee/suger/milk for tea making facility.
Very close proximity to the Arche de Defense where it was a 10 minute walk to the exhibition I was attending Rather restrictive restaurant and bar hours
Location and Cleanliness of the hotel NOthing
The reception and the staff for breakfast were all lovely, and very helpful and patient as i don't speak French, but they were able to help with information and details about the city. I did find an earwig in my room on the first night.
The area is not very welcoming particularly in the evening
Hotel staff were nice, friendly and helpful. The room was very clean and staff service of the room was excelent!, this is very important. It has the metro close (~300m). The price for breakfast is a little too high (20eur/person).
I had read some reviews about bad service so I went with low expectations but I was pleasantly surprised. The staff were friendly and helpful, anything we asked for we got.
The ease of access from the Peripherique Air Conditioning was not working correctly
Clean nice room also good bed and choice of pillows very nice. No service in breakfast and long waiting to be seated, AC not working in bedroom
Very nice and helpfull staff. Subway station 5 min walk from the hotel. Room was nice and clean. Had to wait for a taxi for 20 min
the breakfast and the host at the hotel where real good
Good location, very clean, good value for money. Too small rooms!
Well situated for central Paris. Easy to get to Metro. Rooms were very clean and air conditioning was very much appreciated in the heat of August. Very quiet location and very pleasant local area. Staff were very pleasant and helpful. We will happily use this hotel again when traveling to Paris. The room size was a little cramped, but the facilities in it were very good.
Easy access to metro station Air conditioming was not working
The hotel is located in a fairly nice area close to a Metro station. The price was good for Paris. The beds good. The room and bathroom were rather narrow. The night staff not very friendly. The daytime staff on the opposite was nice. Breakfast is overpriced.
little breakfast in room little frigo-bar in room
it was modern, clean and a good value for the money. it is a long indirect trip from the airport and a pretty fair distance into town. little sense of "neighborhood" few food shops - mostly major grocery stores with 'cheap food' - France is becoming like the US - yuk.
The hotel is located near a metro station and there are several shops and restaurants nearby. The rooms are small but clean and comfortable. Parking costs 10 euro per 24 hour which is very cheap in Paris.
Good location, near to the metro. The staff is friendly.The lobby is very nice. Desk in the room is very small. Old fashioned room. A bit too expensive during the fair time. Not enough lights in the room.
Near Metro Station, lots of restaurants near by, free wifi Internet small room, even smaller bathroom, lack of desk space
The staff was very friendly and polite, room was clean and location is great to reach by public transport. The room was a bit too small.
very comfortable room difficult to find the reception which is situated in the restaurant in front of the hotel, prices change according to events in the region!
this is an airport hotel, stay here if you have an early flight from orly the next morning. Otherwise, no reason to come here at all. Had to wait a long time for the shuttle bus from the airport and the location of the bus stop is not marked at all. Had to phone the hotel. Breakfast is another €9. All corridors are outside, you are literally a prisoner of your room.
only sleep.. nothing
nothing Staff was rude and horrible implying they knew nothing about the bookings and we came to con them , made my wife cry , after 0.5 an hour of humiliating debates ( 10 hours in the car on the hot day and through the night ) they gave us a key and never apologized . The disco near by ruined every night of our stay . No sorry or thank you ....Awful experience !!!
The hotel is clean and value for money.
Nice friendly hotel, helpful staff. Good continenetal breakfast. Beautiful little town within walking distance with small restaurants, shops etc. About 7km into paris via metro, bus or taxi. The hotel rooms were clean and tidy, the sheets immaculate and maid service every day. Excellent value for money. A large open air disco across the road. Open Friday and Saturday nights, it didnt bother us we were too drunk to notice and it actually rocked us to sleep!
Good location near to the airport, and free parking. No wifi. No free internet access.
Breakfast is rather good. And it has free shuttle to Orly every 30 minutes. The hotel is 10 minutes by car from Orly If you don't speak French it could be a problem because the staff did not speak а single word in English. So the hotel is just a place where you can sleep if you depart from Orly early in the morning.
Even though we just stay there for only one night, the impression was pretty good. Clean, functional and with free shuttle to Orly airport. If you want to catch plane on the early morning, it is smart choice.
Too far from the city
Receptionist and restaurant was very good. They close the reception desk at 9 on Fridays, they did not say that we came just in time to pay our bill and ask for a taxi it was no food or vending machines to get at least water. Nothing around to eat. Too far from Paris . the web site and hotel info is not accurate , it said that is was close to center of Paris near to the Arch of Triumph.... it really was 20 minute by bus and 30 minutes in Metro.!!!!
Was clean enough for the price however location is awful,no metro stop near by Location
The staff were helpful and very friendly. The rooms were comfortable, and the location of the hotel was lovely - very easy to get to the Stade de France by public transport, so cnetral, but quiet and relaxing. Will definitley go there again. have used it twice now, during the Rugby World Cup No
Value for money - you got what you paid for There was a kettle in the room but very little or no tea and coffee available.
Free parking, pleasant staff, very good service!!
The rooms are quite comfortable with all the facility included plus secured parking. The breakfast they provide is excellent price for the money.
the hospitatily and rest. Safe feeling due to the gate (also for the car) it's a little bit old fashion, it needs an update.
Parking of the car and security of the hotel It was perhaps a little to far from the metro/train
food was good value room was to small and the double bed was actually a large single
friendly and helpful staff; clean rooms - bigger than I expected bed was too small