Overview

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Grand Park Royal Cozumel
Top Wellness Hotel

Playa Paraiso Km 3.5 Zona Hote, 77600 Cozumel, QR, Mexico
+52 987 872 0700

£90+

Overall guest ratings

8.4/10 Excellent
Based on 520 reviews

Review highlights

  • 9.4
  • 8.8
  • 8.8
  • 6.2

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Turquoise – often crystal clear waters –are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island, welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean.

    All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids’ club (0 -12 years old), fully equipped fitness center ($), spa , 3 resort swimming pool, (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean.

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    Grand Park Royal Cozumel

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Wi-Fi
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 520 reviews
    • 9.4 "Perfectly clean."
      9.7 "97% thought it was clean."
      9.3 "93% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 8.8 "Good value."
      8.0 "80% thought it was a great value."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      7.9 "City centre within easy reach, said 79%."
      8.3 "Easily accessible by car, said 83%."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      10.0 "Housekeeping was great, according to 100%."
      10.0 "Lovely bar service, according to 100%."
    • 6.2 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      5.6 "Only 56% thought the air conditioning was adequate."
      5.0 "Only 50% thought the shower was ok."
      6.7 "Only 67% found the balcony ok."
    • 4.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      2.4 "76% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
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    Overall rating

    8.1 Excellent
    Based on 364 reviews
    • 9.6 "Perfectly clean."
      9.7 "97% thought it was clean."
      9.4 "94% said rooms were clean."
    • 8.8 "Good value."
    • 8.3 "Pool is good."
    • 8.3 "Location is great."
      7.3 "City centre within easy reach, said 73%."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.0 "Tasty food."
      6.1 "Only 61% were satisfied with the menu."
    • 6.3 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 4.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      2.3 "77% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    Based on 130 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Good value."
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.6 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 6.0 "Rooms are ok."
    • 4.2 "Internet is poor."
    • 3.9 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    Based on 26 reviews
    • 7.8 "Good service."
    • 7.4 "Tasty food."
    • 6.2 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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