Literally everything could’ve been better, no bugs or a moldy ceiling would be a great start though. The sewage leaks in the parking garage would be another and the stains on the old bedding would be next.
3 stars
Embassy Suites by Hilton Dallas Park Central Area
13131 North Central Expressway, Dallas, TX 75243, United States
Dallas, TX
See location+1 972 234 3300Photos of Embassy Suites by Hilton Dallas Park Central Area
Overview
Embassy Suites Dallas - Park Central Area offers 3-star accommodation in Dallas. It also features an indoor pool and a fitness centre.
A wide range of personalised services are available for guests of Embassy Suites Dallas - Park Central Area, like a 24-hour business centre and an express check-in and check-out feature. Reception operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information.
The rooms at the hotel offer a refrigerator and tea and coffee making facilities. They are also equipped with a microwave and a hair dryer.
The hotel houses both restaurant and bar where guests can relax of an evening with dinner and a drink.
Embassy Suites Dallas - Park Central Area is less than a 25-minute drive from Dallas/Fort Worth International Airport. American Airlines Center, Fair Park and Dallas Zoo are just a short drive from the hotel.
Latest deals for Embassy Suites by Hilton Dallas Park Central Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Dallas Park Central Area
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Parking and transportation
- Free parking
- Private parking
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Bathroom
- Hairdryer
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Embassy Suites by Hilton Dallas Park Central Area
7.1
Good
1796 verified ratings
Wonderful
670
Very good
219
Good
182
Okay
133
Fair
153
Mediocre
99
Poor
340
Summary of reviews
Guests say
Guests appreciated the friendly staff and the quality of breakfast, particularly the cook-to-order omelets. However, many expressed dissatisfaction with the cleanliness of the hotel, citing issues like unclean water in the pool, roaches, and outdated rooms. Service was also a concern, with several guests reporting problems that were not adequately addressed, leading to a disappointing experience overall.AI-generated from customer reviews
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Score by provider
7.2 out of 10
82 reviews
6.6 out of 10
1 review
7.6 out of 10
6 reviews
All reviews
Pros (+) Checking in was great! Embassy Suite rooms are always roomy and perfect for families.
Cons (-) The pool was dirty...had hair floating all in it and was discolored. A hotel employee swiped his key and just opened our door randomly. He apologized but it felt unsafe and unexpected. It was st 8 pm and he didn’t really offer a good reason for just opening our door for no apparent reason. I could only imagine how bad this could have gone if I had teenage girls in the room or if I was changing clo...
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Pros (+) The staff was phenomenal at the Embassy suites. The front desk check in was very easy. Brittany the restaurant manager was phenomenal and sent goodies to our room for our parties gathering. Restaurant staff very attentive. Housekeeping staff was friendly and efficient.
Pros (+) The fact that my wife and kids felt safe and comfortable.
Cons (-) Air conditioning in room wasn't working was given a box fan for the room.
Pros (+) No parking charges. Great free breakfast and Happy Hour reception.
Cons (-) While most of the staff was friendly, one waitress was a little rude.
Location
13131 North Central Expressway, Dallas, TX 75243
What's nearby
- Galleria Dallas3.3 mi
- Northpark Center4.2 mi
- SMU5.8 mi
- Highland Park Shopping Village6.8 mi
- Dallas Market Center9.3 mi
- Dallas Theater Center9.7 mi
- American Airlines Center9.8 mi
- Dallas Museum of Art9.9 mi
- Big Tex10.2 mi
- Cotton Bowl10.2 mi
- Thanks-Giving Square10.2 mi
- Dallas World Aquarium10.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Dallas Park Central Area
Low season | April |
|---|---|
High season | November |
Average price (weeknight) | £85 |
Average price (weekend night) | £96 |
When to book a room at Embassy Suites by Hilton Dallas Park Central Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city centre | 10.3 mi |
Nearest airport | Dallas Love Field |
Distance to airport | 7.6 mi |