Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Excellent staff great location.
review from KAYAK -
10.0
Great proximity to everything downtown, great service, ambiance, etc. Nothing!
review from KAYAK -
6.5
Clean The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.
review from KAYAK -
10.0
Hotel representatives were extremely friendly and helpful. The room was spotless. No coffee when we went down for breakfast. Parked across the street cause parking was expensive.
review from KAYAK -
8.0
Clogged drain in the shower
review from KAYAK -
4.8
I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.
review from KAYAK -
6.2
Great location. Live music in the lobby was lovely. Bell boy staff was very helpful. Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.
review from KAYAK -
8.8
Small gym and not hot tub.
review from KAYAK -
10.0
light rail and b cycle is only a block away.
review from KAYAK -
10.0
The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!
review from KAYAK -
9.7
The staff was nice The price of a bottle of water was crazy never drink the water rather drink out the sink... Bring own water
review from KAYAK -
10.0
The room was spacious and clean. The bathroom/shower was great. The staff provided great service and I always had clear communication with them. Highly recommended.
review from KAYAK -
10.0
Loved the outdoor tennis court. The front desk staff was very courteous and helpful.
review from KAYAK
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10.0
Excellent staff great location.
review from KAYAK -
10.0
Great proximity to everything downtown, great service, ambiance, etc. Nothing!
review from KAYAK -
10.0
Hotel representatives were extremely friendly and helpful. The room was spotless. No coffee when we went down for breakfast. Parked across the street cause parking was expensive.
review from KAYAK -
8.0
Clogged drain in the shower
review from KAYAK -
8.8
Small gym and not hot tub.
review from KAYAK -
10.0
light rail and b cycle is only a block away.
review from KAYAK -
10.0
The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!
review from KAYAK -
9.7
The staff was nice The price of a bottle of water was crazy never drink the water rather drink out the sink... Bring own water
review from KAYAK -
10.0
The room was spacious and clean. The bathroom/shower was great. The staff provided great service and I always had clear communication with them. Highly recommended.
review from KAYAK -
10.0
Loved the outdoor tennis court. The front desk staff was very courteous and helpful.
review from KAYAK
-
6.5
Clean The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.
review from KAYAK -
4.8
I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.
review from KAYAK -
6.2
Great location. Live music in the lobby was lovely. Bell boy staff was very helpful. Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.
review from KAYAK
