Dubai Grand Hotel by Fortune

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Process in place to check health of guests
• Hand sanitiser in guest accommodation and key areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe
• Cleaning products

Services and conveniences

• ATM on-site
• Business centre
• Car hire
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• 24-hour front desk
• Ticket service
• Safety deposit box
• Bottle of water

Basics

• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Towels/sheets (extra fee)
• Dustbins
• Conditioner

Dining

• Electric kettle
• Grocery deliveries
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Minibar
• Snack bar
• Breakfast in the room
• Refrigerator
• Coffee machine
• Dining area

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Raised toilet
• Shower
• Shower cap
• Additional toilet
• Bathtub
• Spa bath
• Toilet
• Toilet paper
• Toothbrush

General

• Family rooms
• Interconnected room(s) available
• Lockers
• Storage available
• Fireplace
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Telephone
• Carpeted
• Tile/marble floor

Pool and spa

• Spa
• Hot tub
• Indoor pool
• Outdoor pool
• Pool towels
• Pool with a view
• Steam room
• Spa and wellness centre
• Massage
• Sauna

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• No smoking
• Designated smoking area
• Disabled access
• Roll-in shower
• Lift
• Accessible by lift
• Upper floors accessible by lift

Things to do

• Gift shop
• Shops (on site)
• Evening entertainment
• Beauty salon
• Bowling
• Pool table
• Night club

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Pay-per-view channels
• Radio
• Shared lounge/TV area
• TV

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Tumble dryer

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Kids meals
• Kid-friendly buffet
• Baby safety gates

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)
• Valet parking

Bedroom

• Extra-long beds (> 2 metres)
• Socket near the bed
• Alarm clock
• Sofa bed
• Cleaning products

Outdoor

• Garden
• Terrace/Patio
• Beach towels
• Balcony

Workspace

• Fax/photocopying
• Desk

Fitness

• Fitness centre