Overview

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carathotel Düsseldorf Carlsplatz
Top City Hotel

Benrather Straße 7 a, 40213 Dusseldorf, North Rhine-Westphalia, Germany
+49 211 13 050

£53+

Overall guest ratings

8.3/10 Excellent
Based on 2,331 reviews

Review highlights

  • 9.5
  • 9.4
  • 5.5
  • 4.9

Good to know

  • Friendly service
  • Near city centre

Nearby

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    About

    Just 1 mi (1.7 km) from the airport, carathotel Düsseldorf City puts you just a 5-minute drive from Rhine Tower and Duesseldorf City Hall. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Rooms at this upscale hotel offer room service and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Room service
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,331 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 8.1 "Very nice wellness & sports facilities."
      8.5 "85% loved the sauna."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.5 "Rooms are ok."
      5.8 "58% said the view was so-so."
    • 4.9 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      4.0 "60% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      3.6 "64% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.9 "71% complained about the elevator."
      3.4 "66% didn't like the architecture."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    Based on 1,188 reviews
    • 9.5 "Excellent breakfast."
    • 9.5 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
      9.3 "93% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      8.2 "82% loved the sauna."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      3.9 "61% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.9 "61% said rooms were small."
      3.9 "61% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      3.0 "70% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
      4.4 "56% found problems with the furniture."
    • 4.1 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 209 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Excellent breakfast."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    Based on 93 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 6.0 "Average value."
    • 5.1 "Rooms are ok."
    • 4.5 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      3.5 "65% said rooms were small."
    • 3.4 "Vibe wasn't good."
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    Overall rating

    8.0 Good
    Based on 839 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to shopping."
    • 9.4 "Excellent breakfast."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.2 "Internet works."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.6 "64% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      3.9 "61% had problems with the shower."
      2.3 "Air conditioning was criticized by 77%."
      1.3 "87% thought they were poorly maintained."
      3.9 "61% criticized the small bathroom."
      4.4 "56% found problems with the furniture."
    • 4.3 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      3.9 "61% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      3.9 "61% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.8 "72% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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