Overview

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The Grand Hotel Eastbourne
Top Luxury Hotel

King Edwards Parade, Eastbourne, BN21 4EQ, United Kingdom
+44 132 341 2345

£113+

Overall guest ratings

8.8/10 Excellent
Based on 1,027 reviews

Review highlights

  • 9.3
  • 9.1
  • 5.4
  • 5.4

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Location.

    Across the street from the beach, this family-friendly hotel is less than a mile from Eastbourne Bandstand and Eastbourne Pier. Royal Eastbourne Golf Club is 5 minutes away, and Beachy Head is a 10-minute drive. Glyndebourne Opera House is 30 minutes from the hotel.

    Hotel Features.

    Dining options include 2 fine-dining restaurants: modern European cuisine in the intimate Mirabelle Restaurant, and updated English fare in the spacious Garden Restaurant. Room service is available 24 hours, and an elaborate afternoon tea is served daily. The hotel also offers complimentary breakfast every morning. The health spa offers treatments using products from Paris-based Matis skincare, and a fitness center, sauna, and steam room are available. Guests also enjoy a year-round indoor and seasonal outdoor pool. Family-friendly services include supervised care in a playroom, DVD player and video rentals, and children's menu options. Child care is available for a fee. Meeting and event space accommodates up to 300 guests, and public areas are equipped with wireless Internet access. The Grand Hotel Eastbourne is entirely smoke-free.

    Guestrooms.

    All 152 non-smoking guestrooms at the Grand Hotel Eastbourne are individually decorated with classic furnishings and fabrics. Modern amenities include TVs with satellite channels, complimentary wireless Internet access, and direct-dial phones with voice mail. Bathrooms provide bathrobes, makeup/shaving mirrors, and Molton Brown designer toiletries. Bottled water and newspapers are complimentary, and rooms are equipped with coffee/tea makers. Turndown service is offered nightly. Dogs are welcome.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,027 reviews
    • 9.3 "Terrific location."
      7.8 "Great parking, according to 78%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.6 "Pool is mediocre."
    • 6.0 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was luxurious."
    • 5.4 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
    • 5.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      3.8 "62% had problems with the shower."
      4.4 "Air conditioning was criticized by 56%."
      1.3 "87% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.1 "Value below average."
      2.2 "The price was too high for 78%."
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    Overall rating

    8.8 Excellent
    Based on 821 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 9.2 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good breakfast."
    • 6.2 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.3 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was stylish."
      6.7 "67% considered the lobby entrance to be so-so."
      6.1 "Only 61% thought, the hotel was luxurious."
    • 4.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      4.4 "Air conditioning was criticized by 56%."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      3.4 "66% had problems with the shower."
      4.1 "59% thought the tv was sub-standard."
      4.4 "Air conditioning was criticized by 56%."
    • 3.6 "Value below average."
      1.5 "The price was too high for 85%."
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    Overall rating

    8.9 Excellent
    Based on 154 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 6.4 "Vibe was decent."
    • 6.4 "Pool is mediocre."
    • 5.5 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.5 "Only 55% said rooms were clean enough."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 51 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 5.8 "Vibe was decent."
    • 5.2 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.8 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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