2.0
Enterprise cancelled via undocumented telephone call 3 days prior to pick up date and ruined family plan booked a month in advanceReviewed 16 Jun 2026
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2.0
They didn’t have any cars for me to rentReviewed 16 Jun 2026
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2.0
I paid for and rented a vehicle that I desperately needed and was contacted 10 minutes before every other rental company closes to let me know that the vehicle I saw online, booked, paid for, and was expecting to pick up, did not exist. Not only did they not have the vehicle, no other location in the city had one, and there was no similar vehicle to substitute. This meant that I now had no vehicle, no time to find one anywhere else from another location or another company and I was forced to scramble last minute, to spend more money to rent a vehicle that was not air conditioned, that put more stress in my life, added more work to my already overflowing plate, and put my business and the lives I save at risk of heat exhaustion (which occured and I had to again scramble to find a solution that added 3 more hours to my day and stressed everyone involved to the max.) This was a horrible experience, I thought using your service would cut my search time way down, shaving hours off my research and would make my life easier. It did just the opposite and now I have to figure out if I was charged, how to cancel and be refunded a rental that said non-refundable, and convince my team that I am not the one who botched this. I will never use your service again and would never recommend anyone else use it either. The time it takes to search and book directly through a company instead of your third party is well worth the hassle, disappointment, complications, tarnished reputation and risk to health that occured by booking through you and not directly through them.Reviewed 15 Jun 2026
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10.0
Great staff. Very thorough and fast!Reviewed 15 Jun 2026
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2.0
Reserved the van months in advance. Enterprise did not have a van for me at pick up time. What's the point of a reservation???? We had to make alternate arrangements.Reviewed 14 Jun 2026
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10.0
Canadian staff was excellentReviewed 14 Jun 2026
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10.0
Great manager!!Reviewed 14 Jun 2026
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10.0
All excellentReviewed 12 Jun 2026
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6.0
The windows were not clean, inside and out. I had to buy cleaning solution and paper towels the next morning to clean them so I could see. Ridiculous !Reviewed 11 Jun 2026
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10.0
The guys were great with customer serviceReviewed 11 Jun 2026
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10.0
The car was exactly as requested and there on time. the folks were friendly and very helpful. The guy that brought the car up gave a very detailed and unhurried explanation of all the operational aspects of the carReviewed 11 Jun 2026
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2.0
I had confirmation for a one way rental from Grande Prairie to Saskatoon and when I checked in there was no vehicle available!!Reviewed 10 Jun 2026
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