Book Enterprise car rentals at Nanaimo Arpt Airport

Reviews

Recent reviews

Traveller rating

Excellent

22013

Good

3995

Okay

2971

Mediocre

5423

Poor

3

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car was greatairport location

get the cargreat price

car availablegreat customer

staff was very helpfulgreat experience

great servicecustomer service

pick up and drop

10.0

Pros:Friendly staff at every stage. Very rapid service.Cons:More accuracy pre-booking on the available carsReviewed 2 Nov 2021

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10.0

Pros:friendly and easyReviewed 8 Jul 2021

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10.0

Pros:Friendliness of the staff,….very courteous and provided a good selection of cars to choose from. The facility was well kept and easy to locate. Would rent there again in the futureReviewed 8 Jul 2021

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10.0

Cons:We had an excellent experience, nothing to improve upon. I was concerned that the vehicle we reserved may not have been waiting for us since no deposit was necessary but everything went very smooth from beginning to end.Reviewed 8 Jul 2021

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10.0

Pros:Manager was very helpful and knowledgeable.Cons:everything was good.Reviewed 8 Jul 2021

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10.0

Pros:Staff was fantastic in and out. Very friendly and expeditiousReviewed 8 Jul 2021

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10.0

Cons:Way more expensive than usualReviewed 8 Jul 2021

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8.0

Cons:Lots of extra cost for liability insurance - the usual for MexicoReviewed 8 Jul 2021

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6.0

Pros:Pickup was great, drop-off was not. Had to wait a long time at a place where the office was supposed to be, but was no longer.Reviewed 8 Jul 2021

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2.0

Cons:We never got this rental. We called enterprise directly to confirm prior to our arrival (the day before) and they told us the mini van was given to someone else. We were a family of 6 visiting family in Puerto Rico and did not have any transportation. Terrible service!!!Reviewed 8 Jul 2021

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10.0

Pros:Great staff and good car.Reviewed 7 Jul 2021

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2.0

Pros:I was very dissatisfied with the entire transaction.Cons:The enterprise agent, Ashley, disputed everything I told her. She first told me I was suppose to pick up my car the day before, I showed her my reservation and then she stated that the information on the computer doesn't translate the same when reservations are made with a 3rd party (KAYAK). I made my reservations in January, called enterprise on 2 occasions to verify the reservations and the payment methods excepted. When I arrived for my vehicle in late June I paid the same amount for a mini van when I reserved a premium SUV because they would not except payment on a debit card which was never disclosed until the day I arrived. No amount adjustments or customer considerations, even when I told her EVERYONE I spoke to. Worst transaction EVER!Reviewed 7 Jul 2021

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• 5.6 /10National Hire Cars at YCD

• Does Enterprise offer shuttle or airport pick-up services from Nanaimo Arpt Airport (YCD)?

  No (according to our data)