Book Enterprise Rent-A-Car hire cars in Silver Spring

Reviews for Enterprise Rent-A-Car in Silver Spring

Recent reviews

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Wonderful

2

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2.0

No truck available.Reviewed 13 Apr 2024

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2.0

Pros:I did not like anything at allCons:They did not have any cars on the day of our reservation even though we booked our car in advance. The whole point of reservations is to book a car and time slot. They should not do over bookings and inform us in the case of car unavailability so that we can arrange our plans accordingly.Reviewed 7 Sept 2020

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5.6

Pros:Staff were friendly.Cons:Pick-up took an hour. Company is definitely a pandemic profiteer in several respects, one example being their toll policy. Many toll booths only accept E-Z Pass and not cash so the license plate is charged, Enterprise will charge the customer additional fees in addition to the customer paying the toll. I explained were I was going to staff (inter-state) and received no mention of this. I also informed them that I did not own a car and have not driven since the pandemic started. I should have been updated on current procedures concerning tolls. Enterprise is definitely not be my first choice in the future.Reviewed 17 Aug 2020

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7.2

Pros:The pick-up staff was not friendly. the drop-off staff was very friendly. Also had a problem with pairing phone with media system. Had to go back. Thomas was extremely patient and helpful.Reviewed 20 Jun 2020

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6.8

Pros:Staff friendly and helpfulCons:But car reserved was not ready. Gave substitute carReviewed 28 Aug 2019

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2.4

Pros:Staff not helpful. Booked a cargo van and talked to rep one day before rental confirming pick up time, etc. When we got there - we were told that the van was in for an oil change. Took us 2 hours and driving to another rental location to get the van. Also two discussions with customer svc.Cons:Everything! Not what I expected from EnterpriseReviewed 24 Aug 2019

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9.2

Pros:Staff friendly and efficient. No wait when picking up or dropping off the rental.Cons:Needs more onsite parking designated for Enterprise.Reviewed 28 Mar 2019

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10.0

Really on the ballPros:We reserved a car for a busy holiday weekend. Enterprise was awesome. They called us two days before to confirm and start check-in, and they advised us to show up super early to avoid any lines (which we did). During our trip, the car got dinged in a parking lot. Enterprise didn't charge us anything and helped us file a claim with our insurance company. Really great customer service all the way through. Plus the car was beautiful and clean.Reviewed 6 Jul 2017

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8.0

Pros:Pretty decent experience overall. No problem getting my vehicle nor dropping it off.Cons:The vehicle came with an issue that I was unaware of until about 10 hours into my trip. The tail light was not working, but you know, I didn't get pulled over, and when I told them of the issue, they said even if I got a ticket they would've taken care of it. So I guess it's still pretty good.Reviewed 3 Jan 2017

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2.0

Cons:Enterprise would not let me drop off vehicle at an alternate locate for less than 120% the cost of the original rental. Penny pullers, weak customer service.Reviewed 26 Nov 2016

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10.0

Awesome ride!Pros:Costumer service was impeccable from everyone.Cons:Nothing.Reviewed 18 Oct 2016

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10.0

Pros:How fast the process went and customer serviceCons:That it rained that dayReviewed 10 Oct 2016

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More

• Where are the most convenient pickup locations for Enterprise Rent-A-Car car rentals in Silver Spring?

  If you're looking to rent a vehicle from Enterprise Rent-A-Car in Silver Spring, the most conveniently located pick-up spots are thoughtfully chosen for ease of access. The primary location of Enterprise in Silver Spring is at 8208 Georgia Ave, which is ideally situated near downtown and major transit routes, providing easy accessibility for both visitors and local residents. Another Enterprise location is available at 13807 Outlet Dr, offering further convenience and a range of options for renters in different parts of the city. It's recommended to check the specific operating hours of these Enterprise locations in Silver Spring to ensure a smooth car rental experience.

• What unique rental benefits and amenities are offered by Enterprise in Silver Spring?

  At Enterprise Rent-A-Car in Silver Spring, customers can expect a range of beneficial rental features and amenities. With a diverse fleet that includes everything from compact cars for navigating the city to spacious SUVs for extended road trips, Enterprise caters to various travel requirements. In Silver Spring, renters often appreciate the loyalty rewards program, flexible rental terms, and a selection of insurance options to fit different needs. You might also find convenient extras like GPS navigation systems and child safety seats available.

• Where can Enterprise rental cars be parked in Silver Spring?

  In Silver Spring, parking your Enterprise rental car is pretty straightforward. You'll find metered street parking, especially in the downtown area. Also, there are public parking lots and garages near main attractions and business districts. If you're staying at a hotel, check if they provide parking for guests; it might be free or have an additional cost. Just keep an eye on the local parking regulations to avoid any issues with your rental.

• What is the most popular car hire from Enterprise Rent-A-Car in Silver Spring?

  Full-size (Nissan Armada or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Silver Spring.

• How many car hire locations does Enterprise Rent-A-Car have in Silver Spring?

  Enterprise Rent-A-Car has 6 hire locations in Silver Spring. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Dulles Intl airport (IAD)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Enterprise Rent-A-Car have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Enterprise Rent-A-Car have a car hire location at the airport: Reagan-National airport (DCA)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes