Pros:I appreciated the upgrade. The service provided at check in was excellent.Reviewed 4 Sep 2018
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2.0
Don't waste your timeCons:I booked this for a reasonable price months in advance as diving the Great Barrier Reef was a bucket list item. When I landed though, europcar said that they had given my car away and had no other cars they could fulfill my reservation with as it was high tourism season. No offer to help, no sympathy. Of course I had my phone and checked online and found they indeed had multiple cars available immediately, but were asking double what I had booked mine for. How convenient... I got a car from a competitor instead, and will be avoiding Europcar going forward.Reviewed 25 Jul 2017
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Other car rental agencies at Cairns Airport scored