Overview

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Hotel Santa Croce

Via De Bentaccordi, 3, 50122 Florence, Tuscany, Italy
+39 055 217 000

£41+

Overall guest ratings

8.7/10 Excellent
Based on 718 reviews

Review highlights

  • 9.9
  • 9.7
  • 6.6
  • 6.6

Good to know

  • Professional service
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Hotel Santa Croce offers a fantastic location, putting you just a 5-minute walk from Basilica of Santa Croce and Bargello. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Tuscan hotel include a snack bar/deli, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 769 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.6 "Housekeeping was great, according to 96%."
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.4 "Great parking, according to 74%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.3 "93% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 9.1 "Excellent value."
    • 8.9 "Breakfast is good."
    • 6.6 "Vibe was decent."
    • 6.6 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
    • 3.7 "Not very comfortable."
      1.3 "87% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    8.7 Excellent
    Based on 461 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.7 "Housekeeping was great, according to 97%."
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.0 "80% said the bathroom was clean."
    • 9.0 "Excellent breakfast."
    • 8.9 "Good value."
    • 4.2 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
    • 2.7 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
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    Overall rating

    8.9 Excellent
    Based on 261 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      7.6 "Great parking, according to 76%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.1 "Excellent value."
    • 9.0 "Excellent breakfast."
    • 6.8 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 3.7 "Not very comfortable."
      1.1 "89% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
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    Overall rating

    8.5 Excellent
    Based on 7 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."

    Overall rating

    9.1 Excellent
    Based on 38 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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