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Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
access to ocean construction
Walking into the resort really felt like home. The staff was friendly and very accomodating and it felt so fancy! I really enjoyed my stay and I always stay at the Hilton when I travel, never disappoints! We had a jetted tub in the room and a view of the beach, the swimming pool overlooked the ocean which was walking distance from the hotel! Our whole experience with the resort was everything we dreamed of. Will definitely return our next trip to Fort Lauderdale!
Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need. Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.
Nice pool area, access to beach; good restaurant/bar; close to lots of activities in Ft. Lauderdale
Location and suite we stayed in The valet parking - over priced and under delivered
I had to wait until 6pm to check in
Great service, staff, food. Great location. Hidden fees. Mandatory "resort fee" should be part of up front cost, not an "indicental" learn-about-it-upon-checkout fee. Wifi painfully slow.
It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful. That the ATM charged US$3.50 to take cash out.
The location was great and the rooms were very nice! The wedding we attended was beautiful. I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.
Lovely hotel, large room although suite was booked. Balcony door did not lock
It was a great location however service and staff were average. No one really went out of their way to be helpful. We arrived at the hotel at 9 am and were not allowed into the room till 3pm. The jacuzzi tub had yellow water coming out of the faucet.
I loved that we got upgraded to a very large suite. It was a beautiful "apartment". Great hugh balcony. Nice finishes. I didn't like that there was nothing to cook with (despite the full kitchen). The kitchen was vey very dirty and I had to spend time cleaning it. Not what I want to do I vacation.
Great location. Comfortable bed and room. Dated and worn out furniture and kitchen cabinets.
No housekeeping No available chairs, etc for the beach
I have stayed at the Atlantic twice and there is literally nothing one could not like about this hotel. That my trip was not longer :)
I loved everything. Especially the staff. Marisa or Marisha ( not sure how to pronounce it) was extremely helpful. We will be coming back just because the way we were treated by the people there.
Great location right on the beach. Large, comfortable rooms. The staff allowed me to check in a few hours early since they had a clean room ready. Nightly turn down service with chocolates on my pillow were a nice touch. Front desk staff was average. At best. At a hotel of this caliber I expected a lot more courtesy and friendliness. Broken shower. No available chairs at the pool TWO days in a row. No bellhop to carry my luggage. And no apologies when I told them about my underwhelming experience.
The service, food and staff were amazing Can't think of anything
well appointed rooms
friendly efficient staff and service. we were upgraded to larger room, which felt like an apartment. The hotel appeared to be located on the beach, but there was a busy road between the beach and hotel.
I know this might sound wired but the shower, hotel showers are usually bad but this one was great! Lots of pressure and never ran out of hot water. The king bed was very lumpy and uncomfortable.
Nice large room and decor Hotel Pool and Lobby are very nice Restaurants are fun Missing remote, room service book, etc. upon arrival and took about 45 min to bring it up. Food prices on room service menu. View of construction site with blocked view of ocean on "oceanview room"
The services and facilities at this hotel and the hotel staff outdoing themselves to assist you. A must: Rooms should have a better soundproof protection, especially the doors. You constanly hear noise from the corridor or even from the adjacent room through the communicating door room.
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
Great ocean view good location Resort hits you with lots of fees
Judy was fantastic. Cost of drinks.
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
We stayed in the hotel for our anniversary and the staff was phenomenal! They took the time to draft a hand written card and special fruit/nuts/wine for our special weekend. Thank you so much to Brenda and the rest of the Westin colleagues!!
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
they upgraded my room! They are nice loved them
The people who work there are super friendly and helpful. Excellent!
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
Should have been told there was a charge to park. And we paid $25/day when we could have paid $15 for just parking and letting it sit.
Location Check in
Liked the suite upgrade. Close to restaurants. Nice valet service. Room was not stocked with towels or cleaned very well. Check-in was at 4pm but our reservation stated at 3pm. No in-room safe.
Daryl Fuentes and Patrick were working the front desk onThursday during the day. They were very helpful when I had an administrative task I couldnt complete for a business portion of my trip. Additionally they, and the rest of the staff during my time there know hospitality naturally and made my staff wonderful after a long flight and a last minute booking. Thank you again to the whole staff!
because it is close to the shuttle to convention center for our meeting the attittute of the owner/manager is very bad. She let me to wait from 10:00 am to 12:30pm in order to check out (she should be there from 9:00 am to 5:00 pm according to their schedule), which made me miss an important meeting.
Maggie was quite accomdodating and friendly. Super location and excellent value for money. Would stay there again It was straight out of the 60's so it might not appeal to someone expecting all the creature comforts of a brand new hotel. For those of us that travelled in the 60's though, it brought back a lot of memories.
Location was great and staff very friendly and helpful. Had more amenities in the room than expected. Needs a good, detailed cleaning. Air conditioning unit couldn't keep up with the heat (is old)
The rooms were clean and large, we stayed in one of the kitchenettes and it was larger than most first apartments. The bed was needing replacing.
Location, Location, Location, a little gem amongst the really big high rises hotels
This is a marvelous hotel. The room was perfect, beautifully finished, luxurious and easy to use. I was thrilled with its location in a quiet area but near enough of everything and the beach. Great staff. Great place to relax. Beautiful in design and comfort. Grounds are wonderful facing the water. I thought the room service breakfast was not up to the standard of the hotel. Not as fresh as it should have been
VERY HELPFUL STAFF PLEASANT WELCOME DRINK ON ARRIVAL,FIRST CLASS LOCATION, WATER TAXI STOP A BONUS. THE LACK OF TEA AND COFFEE IN ROOM WAS DISAPPOINTING
The staff was great and breakfast/dinner on the dock-side terrace was super. Everyone was very friendly and attentive. We'll keep going back.
Very beautiful hotel, in a great location, very kind and friendly staff. I surely recommend this hotel for anyone that wants to visit Fort Lauderdale which is so beautiful Not specific to this hotel but I suggest eveyone checks final room prices after taxes, gratuity etc (different system compared to Europe)
The best find, the most attention to the finer detail, the staff and team behind were the most friendly ever, just like to say Thanks for having us stay.
Excellent location, superb rooms and facilities. Away from the bustle of Fort Lauderdale but near enough to walk and get around Thought there would be coffee and tea making facilities in the rooms
Location was perfect, was able to walk to beaches, local restaurants and bars. Room was clean and comfortable. Hotel staff were very pleasant. Did not have coffee/tea in room. No hairdryer. Everything was extra, nothing included in hotel stay.
Good location near to the beach Low value for money
quiet hotel just two blocks from the ocean and the busy scene on A!A. musty odour when you walk into the hotel.
The rest, the swimmingpool, the view, the restaurant, the luxurity, the close distance to the beach, the free parking space. The fact that the maid came in very late every day (at around 3pm), the fact that breakfast etc. was very expensive.
Location No free wifi
Design to the top. "W" stands for "Weird". The lobby is the "Living Room", the health club "Sweat", the pool is "Wet" and so on. Great glass shower in the middle of the room => do not share your room with someone you're not intimate with. Jelly fish tank in the restaurant with LED lights. Fur alligator on the bed with remote control in its mouth etc... I arrived on Saturday evening when the music in the "living room" (sic) was so loud, that I had to scream at the lady behind the reception to get heard. Also, the air condition was way too cold, up to a point where I got so cold in the bar, that I wouldn't have a drink.
Your employees were very helpful and kind. a little expensive,however competitive.
the hotel is clean, good location & nice pools the ocean front pool was to cold they charge $34 a night to park they tried to charge me $25 just to take the goodie box & alcohol out of my room - insane
Beautiful hotel, great rooms, excellent in house restaurant, cool bar and lounge, wonderful staff No
Loved the glass shower and beach front view from the balcony. Long check in wait time.
You can dress a hotel up as much as you like but at the end of the day it's the little things that matter. No amount of cool design and edgy décor can cover up shoddy (and rude!) service, uncomfortable beds, loud and difficult to control air conditioning, or disappointing food and drink. The check in staff was rude, the cocktail waitress was rude and slow, the food at breakfast was cold, my room was hot and cold, and the bed had been made by someone who doesn't believe in tucking in a fitted sheet to eliminate wrinkles. Even at half the price it was a rip off.
Balcony. Was able to check in at 9 am Ordered 95 dollar room service. Filet and wings. Filet extra burnt. Wings dry and trash. Complained. Got no credit. Needed fridge to store insulin called and received 4 hours later. Asked for towels at night waited 2 hours to shower. Worst
Not the best or easiest to get around
Very friendly attentive staff No help offered with luggage or to find room or to work gadgets in room. AC set to 55 F on arrival -ridiculous waste of energy. Dirty spashes on wall took 3 days to remove. Room service took 70 minutes to deliver. woken at 2am on first night by alarm radio. Woken at 6-30 am on last night by wake up call to wrong room. Not enough elevators, long waits and crowded elevators. Little things, but at that high price it should be perfect.Not worth the extra for a south view. You still could not get sun on the balcony in March. View not much different to north view, but a big difference in price.
Under Construction, if a property is under construction it should be noted when booking. All of the hotel services were under par because of it
The staff was friendly and verv accommodating. There was some confusion with the check in and check out times. The bathroom in the room lacks privacy.
Great location and every room has a view of the pool. And the beach behind the pool at an angle. The clubs and hot spots are within walking distance but not too close for the noise. If you check in late, the office closes early and they give the room key to security guard and if there is a problem like we had. The reservation had the wrong name, there is nobody around to help. We has to find another room. They did make it up.
Very clean Pots and Pans very old. Knobs on stove Not readable
It was so clean and in a perfect location! Loved the beach chairs and umbrellas you could grab and go.
Great location and room are really big and nice looking No
My husband and I stayed here for 5 nights and loved every second of it. It's a newly renovated, modern hotel. While we were there they were working on the roof and we're very excited to come back and use that next year. The porch area they have now is small, but awesome. We were able to sit in the chairs everyday. they also give you free wifi access which will reach to the beach! it's slow since they're so much usage, but that's more than most of the other hotels give you. You also get chairs, towels, and umbrellas for free! Everything you need on vacation but food is right there! Joe and the owner Robert were there every day and made sure we knew they were available for anything we needed!
The Location and the rate! There was not a lobby, and there was not someone on site past a certain time of night and so if you needed to talk to someone about anything, there was not anyone there. Possibly by phone, but not on site.
Lovation is key, and this hotel is right across the street from the beach. The rooms are modern, well kept, and the rooftop seating was the cherry on this diamond in the ruff. I highly recommend this hotel as an affordable vacation spot. Minor things. The rooms don't have plungers and it's kind of embarassing to have to ask the front desk for one. Seems like something every room should have. Aside from that, it was a bit of a bummer that rooftop access was limited to office hours.
The staff was very nice and helpful. You can't beat the location and the room was clean and comfortable. Looking forward to another stay soon. parking was a bit tight but it was free. Not really a problem unless you drive a big car or SUV.
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This guest did not leave comments about this hotel.
Great location, just steps away from the beach. Ocean view room delivered the view. Snooze also proved beach chairs and a beach umbrella -- unexpected bonus! Only drawback (but, they are working on this one): no ice machine, yet. Soon, they say.
This guest did not leave comments about this hotel.
Across the street from the beach and next door to an excelant restaruant. no
Location and friendliness of staff
The hotel staff were very friendly and helpfull and the room was clean and neat. It did not have a hot tub which most all the other guest houses have. The breakfast was just medicore.
Room was very nice, with great bed and antique furniture. Not at all institutional. Very clean. Had happy hour every night. Very close to beach. Tv was old, but okay. Breakfast was mediocre American-style "continental" which most Europeans would find lacking.
Staff was friendly and helpful. Our room did not have enough table surface to lay papers and countertop items like laptops and cell phones.
Very nice staff and guests, I felt like a friend from the beginning. You can have a great time if you want company and if not very respectful be in privacy. In walking distance to gay beach and boardwalk restaurants of Ft. Lauderdale. Will defintefly go there again next time.