Would you like to save as your currency permanently or for this visit only?
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
setting no breakfast before 7 am
Staff was friendly A/C did not work and carpets were dirty
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
Intercoastal view with a big tree blocking from seing anything
Rooms not ready for check in at 5:00PM. Fire alarm goes off early in the AM. False alarm. Rude wait staff (in the bar)
Accommodations were great and all the shops and restaurants were close. $25 self parking per day. No complementary breakfast.
It was clean, comfortable, and conveniently located. Cable tv didn't work very well night we stayed, and reception was very poor.
Location, shuttle option. Value, overhearing desk staff complaining about a staffing issue, hot room, no breakfast provided, despite being a Marriott member and owner.
Lobby was stylishly decorated. Staff was attentive. Room was well equipped, modern & clean. Check in/out was smooth.
Friendly staff, morning staff very helpful Nothing
Sheets were not changed. Air quality was very poor. All a/c units in building need thorough cleaning. Breakfast needs more healthy options. Tv needs on demand and way faster channel surfing. Any type of utensil would have been great in room as well.
Very old and felt dirty. Shower hadn't been cleaned and walls seemed to have no insulation. We could hear everyone around us.
The location was great to get around. You could also walk to a variety of restaurants. No service! Very limited breakfast. Rarely enough coffee.
I liked the staff and the location Free hotel shuttle to and from the hotel and cruise port which was on time It needs to extent it's waiting area and separate the breakfast from that area too It gets really crowed and this seems real ackward in that area