Rainforest Retreat

Franz Josef Glacier 7886, New Zealand

Cheapest
rate per night

8.8

Excellent
based on 1,910 reviews
Rainforest Retreat - Franz Josef Glacier, New Zealand
Tue 24/11
-
Wed 25/11
Compare vs KAYAK |

Provider Nightly total
£13
Booking.com £27
KAYAK £33
FastBooking.com
Booking.com
KAYAK

Good to know

Value for money

8.5

Distance to city centre

0.3 mi

Location rating

9.4

Nearest airport

Hokitika Arpt

Distance to airport

61.6 mi

Rooms

Tue 24/11
Wed 25/11

Double rooms

£27+

Bed type
Provider
Total stay + taxes & fees
Unknown
£27
Unknown
£33
Unknown
£34
Unknown
£36

Reviews

Pros

Cons

Traveller rating

0
0
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0
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Time of year

Traveller type

Show reviews that mention

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  • Excellent
    Apr 2015
    8.8

    Great value, good for young people

    The room was super clean and modern. Bed very comfortable. Great value and located right next to the glacier.

    Basic double rooms have an entire glass sliding for for a wall- which means you can hear everything outside. This is a spot for backpackers, so people are up late and loud.

  • Okay
    Apr 2015
    5.4

    Not worth the money (especially tree huts)--maybe

    The location is good for seeing the Franz Josef glacier.

    The key thing to know about Rainforest Retreat is that it's a sprawling complex-- one part serves backpackers and summer employees, and the other has higher end options. The higher end options--like the tree huts--aren't worth the money. We experienced the following challenges while there: - There was a major water shortage during our stay. This had happened before (google Franz Josef and water shortages and you'll see several hits), and the next town over (Fox Glacier) had running water. -The hotel staff blamed the water shortage on the city government (which was true), but did nothing for the guests during this time. Since they were shipping water in, the water wasn't potable/safe to drink, but we didn't find that out until we walked into reception. We had to buy our own bottled water to have drinking water. - The hotel staff also refused to do anything when our room had no running water-- they similarly blamed this on the city. However, that wasn't entirely true-- the backpackers had running water for their shower, and the maintenance people (who came 10 hours later) told us that a clogged water filter was why our particular hut had no water. The maintenance staff did eventually fix this so that we were able to shower once during our stay. - The walls between the units were paper thin. When our neighbors in the adjoining unit came home, we heard every movement they made, down to their lying down on the bed. - All of the furnishings were worn and had seen better days. In short, this was not worth $200 a night for a room. I would expect the hotel staff to ensure I have safe water to drink, that any maintenance issues are promptly dealt with (and that staff actually listened to their guests' concerns), and that the business tries to provide a good experience for their guests regardless of the external conditions. For somewhere nice, I would suggest you stay somewhere else, probably in the Fox Glacier township.

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About

Overview

Offering a sauna, Rainforest Retreat is situated in Franz Josef and is a short stroll from Glacier Hot Pools. It provides 4-star accommodation and views of the garden.

Rainforest Retreat offers a 24/7 reception, as well as a concierge and a BBQ/picnic area. For added convenience, it features luggage storage, massage services and laundry facilities.

The resort's rooms are cosy and offer a kitchenette that is equipped with a microwave and a refrigerator. They each have tea and coffee making facilities, wireless internet access and a spa bath.

International specialities are served in the restaurant for dinner, and the lively bar serves a variety of drinks and light snacks.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.8 Excellent

based on 1,910 reviews

8.9

Cleanliness

8.8

Comfort

9.1

Staff

8.5

Value for money

Check in

15:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Electric kettle
Radio
Entire unit located on ground floor
Business centre
Pets allowed on request. Charges may apply.
Internet
Terrace/Patio
Daily housekeeping
Disabled access
Family rooms
Linens
Towels
Safety deposit box
Grill
Seating area
Laundry facilities
Flat-screen TV
Laundry service
Free toiletries
Fruits
Shared bathroom
Garden view
Shared kitchen
Shared lounge/TV area
Room service
Smoke alarms
Shared toilet
Heating
Shower
Tour desk
Board games/puzzles
Slippers
Spa
Additional bathroom
Hot tub
Interconnected room(s) available
iPhone dock
Additional toilet
Sofa
Alarm clock
Kids meals
No smoking
Balcony
Kitchenware
Bathtub
Restaurant
Bar/Lounge
Stovetop
Hairdryer
Telephone
Carpeted
Mountain view
Air-conditioned
CD player
Toaster
Kids' outdoor play equipment
Toilet
Toilet paper
Outdoor dining area
Safe
Sauna
Outdoor furniture
Dustbins
Coffee machine
Tumble dryer
TV
Free parking
Picnic area
Upper floors accessible by stairs
Playground
Desk
Pool table
Dining area
Bathrobe
Dining table
Private bathroom
Wardrobe or closet
Kitchen
24-hour front desk
Private entrance
Washing machine
Kitchenette
Storage available
DVD player
Private parking

FAQs when booking at Rainforest Retreat

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Does Rainforest Retreat have a pool?

Photos

All photos (13)
Bedroom (11)
Kitchen (1)

Location

Most popular landmarks

  • Westcoast Wildlife Centre 209 yd
  • Franz Josef Glacier 6.1 mi
  • Malte Brun 13.7 mi
  • Mount Cook 14.6 mi

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