Rooms Make yourself at home in one of the 15 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and fans, and housekeeping is provided daily. Amenities Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub and a seasonal outdoor pool. This Mediterranean castle also features complimentary wireless Internet access, concierge services, and a picnic area. Business}, Other Amenities Featured amenities include multilingual staff, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite. Property Location With a stay at Chateau du Puits es Pratx in Ginestas, you'll be 5.2 mi (8.3 km) from Haut-Languedoc Regional Nature Park and 10.5 mi (16.9 km) from Narbonne Cathedral. This castle is 10.6 mi (17 km) from Basilica of St. Paul Serge and 10.7 mi (17.2 km) from Canal de la Robine. Dining Enjoy a meal at the restaurant or snacks in the castle's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 9 AM to 11 AM for a fee. Optional Charges Fee for continental breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children Pet fee: EUR 18 per accommodation, per stay Service animals are exempt from fees Crib (infant bed) fee: EUR 30 per night Rollaway bed fee: EUR 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:00 AM Pets Pets allowed Only dogs are allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Masks are compulsory at the property Professional property host/manager