Overview

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Emerald Hotel

13 Gladstone Road, Gisborne 4010, New Zealand
+64 6868 8055

£70+

Overall guest ratings

8.3/10 Excellent
Based on 377 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.8
  • 5.6

Good to know

  • Great reception
  • Spacious rooms
  • Comfortable beds
  • Great view

Nearby

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    About

    A great choice for a stay in Gisborne, Emerald Hotel is just 3.1 mi (4.9 km) from the airport. Guests can hang out at the outdoor pool or seasonal outdoor pool, or grab a bite to eat at Nick's Bistro, which serves breakfast and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and DVD players.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 377 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% thought parking was inexpensive."
    • 8.0 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      8.7 "87% liked the big bathroom."
    • 7.3 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      9.8 "98% thought the view was good."
      8.7 "87% liked the big bathroom."
      9.3 "93% enjoyed the balcony."
      8.6 "86% enjoyed the furniture."
    • 6.1 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.0 "Disappointing food."
      2.5 "75% did not like what was on the menu."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.8 "Awful breakfast."
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    Overall rating

    8.0 Good
    Based on 214 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 8.0 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 7.4 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      9.7 "97% thought the view was good."
      8.6 "86% liked the big bathroom."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.1 "Vibe was decent."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.5 "Pool is below average."
    • 3.7 "Disappointing food."
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    Overall rating

    8.3 Excellent
    Based on 113 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.3 "Average cleanliness."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.7 "Pool is below average."
    • 4.5 "Disappointing food."
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    Overall rating

    8.8 Excellent
    Based on 49 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.0 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 7.4 "Nice rooms."
      9.0 "90% thought rooms were spacious."
    • 4.2 "Disappointing food."
    Good to know
    "Great reception"
    "Spacious rooms"
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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