Overview

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Emerald Hotel

13 Gladstone Road, Gisborne 4010, New Zealand
+64 6868 8055

£77+

Overall guest ratings

8.3/10 Excellent
Based on 371 reviews

Review highlights

  • 8.9
  • 8.2
  • 5.7
  • 5.0

Good to know

  • Clean rooms
  • Nice balcony
  • Spacious rooms

Nearby

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    About

    A great choice for a stay in Gisborne, Emerald Hotel is just 3.1 mi (4.9 km) from the airport. Guests can hang out at the outdoor pool or seasonal outdoor pool, or grab a bite to eat at Nick's Bistro, which serves breakfast and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and DVD players.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 336 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "High comfort."
      9.0 "90% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.6 "Rooms are ok."
    • 5.7 "Vibe was decent."
      5.0 "50% thought the atmosphere was somewhat friendly."
    • 5.0 "Breakfast is mediocre."
    • 3.8 "Pool is below average."
    • 3.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 1.7 "Food is inedible."
      1.0 "90% did not like what was on the menu."
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    Overall rating

    8.2 Excellent
    Based on 245 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "High comfort."
      9.2 "92% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.1 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.5 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.2 "Horrible pool."
    • 1.4 "Food is inedible."
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    Overall rating

    8.4 Excellent
    Based on 57 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.3 "High comfort."
      8.3 "83% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 6.5 "Rooms are ok."

    Overall rating

    9.0 Excellent
    Based on 33 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Good location."
    • 7.5 "High comfort."
    • 6.6 "Rooms are ok."
    • 1.9 "Food is inedible."
    Good to know
    "Clean rooms"
    "Nice balcony"
    "Spacious rooms"
    data provided by TrustYou

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