Overview

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Emerald Hotel

13 Gladstone Road, Gisborne 4010, New Zealand
+64 6868 8055

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+64 6868 8055

Overall guest ratings

8.4/10 Excellent
Based on 336 reviews

Review highlights

  • 8.9
  • 8.2
  • 5.0
  • 3.8

Good to know

  • Clean rooms
  • Nice balcony
  • Spacious rooms

Nearby

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    About

    A stay at Emerald Hotel places you in the heart of Gisborne, walking distance from Gisborne Harbour and Gisborne Wine Centre. This luxury hotel is within close proximity of Tairawhiti Museum and Toihoukura School of Contemporary Art.

    Rooms

    Make yourself at home in one of the 49 air-conditioned rooms featuring minibars and DVD players. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 336 reviews
    • 8.9 "Great service."
    • 8.2 "Location is great."
    • 7.8 "High comfort."
    • 6.7 "Average amenities."
    • 6.6 "Rooms are ok."
    • 5.0 "Breakfast is mediocre."
    • 3.8 "Pool is below average."
    • 3.8 "Internet is poor."
    • 1.7 "Food is inedible."
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    Overall rating

    8.2 Excellent
    Based on 245 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "High comfort."
      9.2 "92% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.1 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.5 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.2 "Horrible pool."
    • 1.4 "Food is inedible."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 57 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.3 "High comfort."
      8.3 "83% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 6.5 "Rooms are ok."

    Overall rating

    9.0 Excellent
    Based on 33 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Good location."
    • 7.5 "High comfort."
    • 6.6 "Rooms are ok."
    • 1.9 "Food is inedible."
    Good to know
    "Clean rooms"
    "Nice balcony"
    "Spacious rooms"
    data provided by TrustYou

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